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Epson Aculaser CX16 User Manual

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Page 171

2. Lift up Tray 2 to remove it.
3. Remove any misfed paper.
Note:
If necessary, remove the dust cover from Tray 1 and close the tray.
4. Remove the lid from Tray 2, and then remove all paper from the tray.
AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
Troubleshooting     171
 

Page 172

5. Fan the paper, and align its edges.
6. Press down the media pressure plate to lock it into place.
7. Load the media in Tray 2, and attach the lid.
AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
Troubleshooting     172
 

Page 173

8. Reinsert Tray 2.
9. Open and close the scanner unit to clear the misfeed message.
AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
Troubleshooting     173
 

Page 174

Clearing a Media Misfeed from the ADF (AcuLaser CX16NF only)
1. Open the ADF feed cover.
M
2. Remove the document from the ADF document feed tray.
3. Lift to open the ADF cover.
AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
Troubleshooting     174
 

Page 175

4. Remove any misfed media.
Note:
If the edge of the white leading sheet in the ADF comes out, insert it as it was before.
5. Close the ADF cover.
6. Close the ADF feed cover.
M
AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
Troubleshooting     175
 

Page 176

Clearing a Media Misfeed from the Duplex Option (AcuLaser CX16NF only)
1. Open the duplex cover.
2. Carefully pull out the misfed media.
Note:
❏Always remove the misfed media in the feed direction as shown only.
AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
Troubleshooting     176
 

Page 177

❏If the media misfeed occurs at the bottom feed slot and the media does not stick out enough to be
removed, turn the dial at the right in the direction of the arrow until the media can be pulled
out.
3. Close the duplex cover.
Solving Problems with Media Misfeeds
Note:
Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated
misfeeds may also happen if you’re using unsupported print media or original media.
AcuLaser CX16 Series     Printer / Copier / Scanner...

Page 178

Symptom Cause Solution
Several sheets go
through the
machine together.The front edges of the media are
not even.Remove the media and even up the front edges, then reload
it.
The media is moist from
humidity.Remove the moist media and replace it with new, dry media.
Media misfeed
message stays on.Scanner unit needs to be opened
and closed again to reset the
machine.Open and close the scanner unit again.
Some media remains misfed in
the machine.Check the media path again to make sure that you have
removed...

Page 179

Symptom Cause Solution
Media is
misfeeding.The media is not correctly
positioned in the tray.Remove the misfed media and reposition the media
properly in the tray.
The number of sheets in the tray
exceeds the maximum allowed.Remove the excess media and reload the correct number of
sheets in the tray.
The media guides are not
correctly adjusted to the media
size.Adjust the media guides in the Tray 1 to match the size of the
media.
Warped or wrinkled media is
loaded in the tray.Remove the media, smooth it...

Page 180

Solving Other Problems
Symptom Cause Solution
Machine power is
not on.The power cord is not correctly
plugged into the outlet.Turn off the machine, confirm that the power cord is
correctly plugged into the outlet, and then turn on the
machine.
Something is wrong with the
outlet connected to the
machine.Plug another electrical appliance into the outlet and see
whether it operates properly.
The power switch is not correctly
turned on (I position).Turn the power switch off (O position), then turn it back...
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