Epson Aculaser CX16 User Manual
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2. Lift up Tray 2 to remove it. 3. Remove any misfed paper. Note: If necessary, remove the dust cover from Tray 1 and close the tray. 4. Remove the lid from Tray 2, and then remove all paper from the tray. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 171
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5. Fan the paper, and align its edges. 6. Press down the media pressure plate to lock it into place. 7. Load the media in Tray 2, and attach the lid. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 172
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8. Reinsert Tray 2. 9. Open and close the scanner unit to clear the misfeed message. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 173
Page 174
Clearing a Media Misfeed from the ADF (AcuLaser CX16NF only) 1. Open the ADF feed cover. M 2. Remove the document from the ADF document feed tray. 3. Lift to open the ADF cover. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 174
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4. Remove any misfed media. Note: If the edge of the white leading sheet in the ADF comes out, insert it as it was before. 5. Close the ADF cover. 6. Close the ADF feed cover. M AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 175
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Clearing a Media Misfeed from the Duplex Option (AcuLaser CX16NF only) 1. Open the duplex cover. 2. Carefully pull out the misfed media. Note: ❏Always remove the misfed media in the feed direction as shown only. AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Troubleshooting 176
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❏If the media misfeed occurs at the bottom feed slot and the media does not stick out enough to be removed, turn the dial at the right in the direction of the arrow until the media can be pulled out. 3. Close the duplex cover. Solving Problems with Media Misfeeds Note: Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media or original media. AcuLaser CX16 Series Printer / Copier / Scanner...
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Symptom Cause Solution Several sheets go through the machine together.The front edges of the media are not even.Remove the media and even up the front edges, then reload it. The media is moist from humidity.Remove the moist media and replace it with new, dry media. Media misfeed message stays on.Scanner unit needs to be opened and closed again to reset the machine.Open and close the scanner unit again. Some media remains misfed in the machine.Check the media path again to make sure that you have removed...
Page 179
Symptom Cause Solution Media is misfeeding.The media is not correctly positioned in the tray.Remove the misfed media and reposition the media properly in the tray. The number of sheets in the tray exceeds the maximum allowed.Remove the excess media and reload the correct number of sheets in the tray. The media guides are not correctly adjusted to the media size.Adjust the media guides in the Tray 1 to match the size of the media. Warped or wrinkled media is loaded in the tray.Remove the media, smooth it...
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Solving Other Problems Symptom Cause Solution Machine power is not on.The power cord is not correctly plugged into the outlet.Turn off the machine, confirm that the power cord is correctly plugged into the outlet, and then turn on the machine. Something is wrong with the outlet connected to the machine.Plug another electrical appliance into the outlet and see whether it operates properly. The power switch is not correctly turned on (I position).Turn the power switch off (O position), then turn it back...