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Epson AcuLaser C3800N User Manual

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Appendix A 
Customer Support
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the 
troubleshooting information in your product documentation, contact customer support 
services for assistance. If customer support for your area is not listed below, contact the 
dealer where you purchased your product.
Customer support will be able to help you much more quickly if...

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Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the 
occasional surf! The site provides a download area for drivers, Epson contact points, new 
product information and technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to 
advice. Operators on the Helpdesk can aid you in installing, configuring and operating...

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Help for Users in Thailand
Contact for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions 
(FAQ), and e-mail are available.
Epson Hotline (Phone: (66)2-670-0333)
Our Hotline team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem
❏Enquiries on repair service and...

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Epson Hotline
❏Sales enquiries and product information
❏Technical support
Epson Service Center
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to 
contact Epson Hong Kong Limited.
Phone (62) 21-572 4350
Fax (62) 21-572 4357
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung...

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Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the 
Internet to provide users with the following information:
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax...

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Epson Helpdesk
❏Sales enquiries and product information (Infoline)
❏Enquiries on repair services & warranty, product usage and technical support 
(Techline)
Help for Users in India
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.in)
Information on product specifications, drivers for download, and products enquiry are 
available.
Epson India Head Office - Bangalore:
Epson India Regional Offices:
Phone:...

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Toll Free Telephone Support
To learn more about Epson products or to avail service support, please call 1600 440011. 
This is a toll-free number and can be accessed (9 A.M to 9 P.M) anywhere in the country.
Help for Users in the Philippines
To obtain technical support as well as other after sales services, users are welcome to 
contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail 
address below:
World Wide Web...

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EPSON AcuLaser C3800 Users Guide
Appendix B 
Technical Specifications
Paper
Since the quality of any particular brand or type of paper may be changed by the 
manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always 
test samples of paper stock before purchasing large quantities or printing large jobs.
Available paper types
*1Use recycled paper only under normal temperature and humidity conditions. Poor quality paper may 
reduce print quality,...

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Paper that should not be used
You cannot use the following paper in this printer. It may cause printer damage, paper 
jams, and poor print quality:
❏Media meant for other color laser printers, black-and-white laser printers, color copiers, 
black-and-white copiers, or ink jet printers
❏Previously printed paper by any other color laser printers, black-and-white laser 
printers, color copiers, black-and-white copiers, ink jet printers, or thermal...

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Printable area
4-mm minimum margin on all sides. (The printable width should be 207.9 mm or less.)
Note:
❏The printable area varies, depending on the emulation mode in use.
❏When using ESC/Page language, there is 5-mm minimum margin on all sides.
❏The print quality may be irregular depending on the paper you use. Print on one or two sheets 
of paper to check the print quality.
Printer
General
Printing method: Laser beam scanning and dry...
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