Epson AcuLaser C2800DTN User Manual

							AcuLaser C2800 Series Users Guide
Cleaning and Transporting the Printer221
Transporting the Printer
Finding a place for the printer
When relocating the printer, always choose a location that has adequate space for easy operation 
and maintenance. Use the following illustration as a guide for the amount of space required around 
the printer to ensure smooth operation.
a. 350 mm
b. 140 mm
c. 100 mm
d. 270 mm
e. 100 mm
To install and use any of the following options, you will need the indicated amount of additional 
space.
The 550-sheet paper cassette unit adds 138 mm (5.4 in.) to the bottom of the printer.
In addition to space considerations, always heed the following precautions when finding a place to 
locate the printer:
❏Place the printer where you can easily unplug the power cord.
b
a
c
e
d
 
						

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Cleaning and Transporting the Printer222
❏Keep the entire computer and printer system away from potential sources of interference, such 
as loudspeakers or the base units of cordless telephones.
❏Avoid using an electrical outlet that is controlled by wall switches or automatic timers. 
Accidental disruption of power can erase valuable information in your computer’s and 
printer’s memory.
c
Caution:
❏Leave adequate room around the printer to allow for sufficient ventilation.
❏Avoid locations that are subject to direct sunlight, excessive heat, moisture, or dust.
❏Avoid using outlets that other appliances are plugged into.
❏Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.
❏Only use an outlet that meets the power requirements for this printer.
For long distances
Repacking the printer
If you need to transport your printer for long distances, carefully repack it using the original box 
and packing materials.
Follow the steps below to repack your printer.
1. Turn off the printer and remove the following items:
❏Power cord
❏Interface cables
❏Loaded paper
❏Imaging cartridges
❏Installed options
2. Attach the protective materials onto the printer, then repack the printer in its original box.
Adjusting color registration
If you transported your printer for a long distance, you need to adjust the color registration for 
possible misalignment. For instructions, see “Adjusting Color Registration” on page 185.
 
						

							AcuLaser C2800 Series Users Guide
Cleaning and Transporting the Printer223
For short distances
Always pay attention to the following handling precautions when you need to move the printer for 
short distances.
If you are moving the printer on its own, two people should lift and carry the printer.
Follow the steps below to move the printer for short distances. 
1. Turn off the printer and remove the following items:
❏Power cord
❏Interface cables
❏Loaded Paper
❏Installed options
2. Be sure to lift the printer by the correct positions as shown below.
c
Caution:
When moving the printer, always keep it horizontal.
 
						

							AcuLaser C2800 Series Users Guide
Troubleshooting224
Chapter 12 
Troubleshooting
Clearing Jammed Paper
If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor 
provide alert messages.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed paper.
❏Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause 
other paper jams. Pull it gently in order to avoid tearing.
❏Always try to remove jammed paper with both hands to avoid tearing it.
❏If jammed paper is torn and remains in the printer, or if paper is jammed in a place not 
mentioned in this section, contact your dealer.
❏Make sure that the paper type that is loaded is the same as the Paper Type setting in the printer 
driver.
❏Do not leave the front cover open for more than five minutes to avoid exposing the imaging 
cartridges to light.
❏Do not expose the imaging cartridges to sunlight at all.
 
						

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Troubleshooting225
❏Do not touch the transfer belt and light-sensitive drums to avoid damaging them.
a. light-sensitive drums
b. transfer belt
w
Warning:
❏Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the 
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very 
hot.
❏Do not insert your hand deep into the fuser unit as some components are sharp and may cause 
injury.
Paper Jam MP C1 A
1. Remove all the paper from the MP tray.
 
						

							AcuLaser C2800 Series Users Guide
Troubleshooting226
2. Close the MP tray.
3. Remove the standard paper cassette, gently pull out any sheets of paper, and reinstall the paper 
cassette.
4. Press the latch on the front cover and open the cover.
 
						

							AcuLaser C2800 Series Users Guide
Troubleshooting227
5. Close the front cover.
Paper Jam C1 A
Note:
If the MP tray is open, remove all the paper and then close the MP tray.
1. Remove the standard paper cassette, gently pull out any sheets of paper, and reinstall the paper 
cassette.
 
						

							AcuLaser C2800 Series Users Guide
Troubleshooting228
2. Press the latch on the front cover and open the cover.
3. Gently pull out any sheets of paper.
c
Caution:
Do not touch the transfer belt and light-sensitive drums to avoid damaging them.
4. Gently pull out any sheets of paper on the transfer unit.
 
						

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Troubleshooting229
c
Caution:
Be careful not to damage the transfer belt.
5. Close the front cover.
Paper Jam C2 C1 A
Note:
If the MP tray is open, remove all the paper and then close the MP tray.
1. Remove the optional paper cassette, gently pull out any sheets of paper, and reinstall the paper 
cassette.
 
						

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Troubleshooting230
2. Remove the standard paper cassette, gently pull out any sheets of paper, and reinstall the paper 
cassette.
3. Press the latch on the front cover and open the cover.