Epson AcuLaser C2600DTN User Manual

Troubleshooting381
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The non-printed side of the page is dirty
Memory Problems
Print quality decreased
The Toner Save mode may be on. Turn off the Toner Save mode using the 
printer driver or the printer’s control panel 
menus. To modify the Toner Save mode 
using the printer driver, select the 
Advanced button in the Basic Setting 
menu, and click the More Settings. 
Deselect the Toner Save check box in the 
More Settings dialog box that appears.
There may be no toner...

382Troubleshooting
Insufficient memory for current task
Insufficient memory to print all copies
Paper Handling Problems
Paper does not feed properly
The printer cannot print in the 
required quality level because of 
insufficient memory, and the printer 
lowers the quality automatically so 
that the printer can continue 
printing.Check to see if the printout is acceptable. 
If not, add more memory for a permanent 
solution or lower print quality temporarily 
in the printer driver.
Cause What to do
The...

Troubleshooting383
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Problems Using Options
To confirm your options are installed correctly, print a status 
sheet. See  Printing a Status Sheet on page 281 for details.
The message Invalid AUX /IF Card appears on 
the LCD panel
The paper guides are not set 
correctly.Make sure that the paper guides in all the 
paper cassettes are set in the correct 
paper size positions.
The paper source setting may not 
be correct.Make sure that you have selected the 
correct paper...

384Troubleshooting
Paper does not feed from the optional paper 
cassette
Feed jam when using the optional paper 
cassette
An installed option cannot be used
Cause What to do
The optional paper cassette may 
not be installed properly.See  Optional Paper Cassette Unit on 
page 289 for instructions on installing an 
optional paper cassette unit.
The paper source setting may not 
be correct.Make sure you have selected the proper 
paper source in your application.
There may be no paper in the paper...

Troubleshooting385
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Correcting USB Problems
If you are having difficulty using printer with a USB connection, 
see if your problem is listed below, and take any recommended 
actions.
USB connections
USB cables or connections can sometimes be the source of USB 
problems. Try one or both of these solution.
❏For best results, you should connect the printer directly to the 
computer’s USB port. If you must use multiple USB hubs, we 
recommend that you connect the printer to...

386Troubleshooting
Windows operating system
Your computer must be a model pre-installed with Windows XP, 
Me, 98, 2000, or Server 2003, a model that was pre-installed with 
Windows 98 and upgraded to Windows Me, or a model that was 
pre-installed with Windows Me, 98, 2000, or Server 2003, and 
upgraded to Windows XP. You may not be able to install or run 
the USB printer driver on a computer that does not meet these 
specifications or that is not equipped with a built-in USB port.
For details about your...

Troubleshooting387
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If About is displayed in the shortcut menu that appears, click 
it. If a message box with the words “Unidrv Printer Driver” 
appears, you must reinstall the printer software as described 
in the Setup Guide. If About is not displayed, the printer 
software has been installed correctly.
Note:
For Windows 2000, if the Digital Signature Not Found dialog box 
appears during the installation process, click Yes. If you click No, you 
will have to install...

388Troubleshooting 1. Access the printer driver, see  Accessing the printer driver 
on page 66, then click the Details tab.
 

Troubleshooting389
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If EPUSBX: (your printer name) is displayed in the “Print to 
the following port” drop-down list, then the USB printer 
device driver and printer software are installed correctly. If 
the correct port is not displayed, proceed to the next step.
2. Right-click the My Computer icon on your desktop, then 
click Properties.
3. Click the Device Manager tab.
 

390TroubleshootingIf your drivers are correctly installed, EPSON USB Printer 
Devices should appear on the Device Manager menu.