Epson AcuLaser C2600DTN User Manual

Troubleshooting361
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3. Push the latch on cover A to the left and open the cover until 
it stops.
4. If the optional Duplex Unit is not installed, gently pull out any 
sheets of paper. Be careful not to tear the jammed paper.
 

362TroubleshootingIf the optional Duplex Unit is installed, lift up the Duplex Unit. 
Hold it and gently pull out any sheets of paper. Be careful not 
to tear the jammed paper.
w
Warning:
Be careful not to touch the fuser, which is marked CAUTION 
HIGH TEMPERATURE, or the surrounding areas. If the 
printer has been in use, the fuser and the surrounding areas 
may be very hot. If you must touch one of these areas, open 
cover A and B, then wait 30 minutes to allow the heat to 
subside before doing so.
5....

Troubleshooting363
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6. Pull out the standard paper cassette. Then pull the cassette 
upward to remove it from the printer.
7. Gently pull out any sheets of paper that have fed part way 
into the printer.
 

364Troubleshooting 8. Reinsert the paper cassette.
9. Open the MP tray and reload the paper.
Jam A, E, C2 (cover A, E, and optional paper 
cassette)
Follow the steps below to clear paper jams at cover A, C, and the 
optional paper cassette.
1. Remove all paper that is loaded on the MP tray. 
 

Troubleshooting365
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2. Close the MP tray
Note:
Close the expansion trays, if needed, before closing the MP tray.
3. Push the latch on cover A to the left and open the cover until 
it stops.
 

366Troubleshooting 4. If the optional Duplex Unit is not installed, gently pull out any 
sheets of paper. Be careful not to tear the jammed paper.
If the optional Duplex Unit is installed, lift up the Duplex Unit. 
Hold it and gently pull out any sheets of paper. Be careful not 
to tear the jammed paper.
 

Troubleshooting367
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w
Warning:
Be careful not to touch the fuser, which is marked CAUTION 
HIGH TEMPERATURE, or the surrounding areas. If the 
printer has been in use, the fuser and the surrounding areas 
may be very hot. If you must touch one of these areas, open 
cover A and B, then wait 30 minutes to allow the heat to 
subside before doing so.
5. Close cover A.
6. Open cover E.
 

368Troubleshooting 7. Gently pull out any sheets of paper that have fed part way 
into the printer.
8. Close cover E.
9. Pull out the optional paper cassette. Then pull the cassette 
upward to remove it from the optional paper cassette unit.
 

Troubleshooting369
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10. Gently pull out any sheets of paper that have fed part way 
into the printer.
11. Reinsert the paper cassette into the optional paper cassette 
unit.
12. Open the MP tray and reload the paper.
 

370Troubleshooting
Printing a Status Sheet
To confirm the current status of the printer, and that the options 
are installed correctly, print a status sheet using the printer’s 
control panel or the printer driver.
To print a status sheet from the printer’s control panel, see  
Printing a Status Sheet on page 281.
To print a status sheet from the printer driver, for Windows, see  
Printing a status sheet on page 98, or for Macintosh, see  
Printing a status sheet on page 174.
Operational Problems
The...