Epson AcuLaser C2600DTN User Manual
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Troubleshooting391 11 11 11 11 11 11 11 11 11 11 11 11 If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus(+) sign beside Other devices to view the installed devices. If USB Printer or your printer name appears under Other devices, the printer software is not installed correctly. Proceed to step 5. If neither USB Printer nor your printer name appears under Other devices, click Refresh or unplug the USB cable from the printer, then plug it into the printer again....
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392Troubleshooting 4. Under Other devices, select USB Printer or your printer name, click Remove, then click OK. When the following dialog box appears, click OK, then click OK to close the System Properties dialog box.
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Troubleshooting393 11 11 11 11 11 11 11 11 11 11 11 11 5. Uninstall the printer software as explained in Uninstalling the Printer Software on page 129. Turn the printer off, restart your computer, then reinstall the printer software as described in the Setup Guide. Status and Error Messages You can see the printer’s status and error messages on the LCD panel. For more information, see Status and Error Messages on page 262. Canceling Printing You can cancel printing from your computer by using the...
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394Troubleshooting The printer does not print correctly in the PostScript mode The printer does not print Cause What to do The printer’s emulation mode setting is incorrect.The printer is set to the Auto mode by default, so that it can automatically determine the encoding used in the received print job data and select the appropriate emulation mode. However, there are situations where the printer cannot select the correct emulation mode. In this case, it must be set manually to PS3. Set the...
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Troubleshooting395 11 11 11 11 11 11 11 11 11 11 11 11 Printouts are black and white even though the Resolution setting is set to Color in the printer driver. (For Mac OS X users only) (only when printing with an AL-2600 model that is set to the Color mode) The Save as File check box is selected on the Output Option sheet in the Print dialog box (Mac OS X only).Clear the Save as File check box on the Output Option sheet in the Print dialog box. An incorrect printer driver is selected.Make sure...
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396Troubleshooting The printer driver or printer that you need to use does not appear in the Printer Setup Utility (for Mac OS X 10.3), Print Center (for Mac OS X 10.2), or Chooser (for Mac OS 9) The font on the printout is different from that on the screen Cause What to do QuickDraw GX is in use (Mac OS 9).This printer’s driver does not support QuickDraw GX. Disable QuickDraw GX. The printer name has been changed.Ask the network administrator for details, then select the appropriate printer...
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Troubleshooting397 11 11 11 11 11 11 11 11 11 11 11 11 The printer fonts cannot be installed The edges of texts and/or images are not smooth For Windows users only The Send TrueType fonts to printer according to the font Substitution Table setting on the Fonts sheet of the printer’s Properties dialog box is turned on, but the TrueType fonts are not replaced by the printer fonts. (For Windows Me or 98) The appropriate substitution fonts are not correctly specified on the Device Settings sheet of...
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398Troubleshooting The printer does not print normally via the parallel interface (Windows 98 only) The printer does not print normally via the USB interface Cause What to do The computer is connected to the printer via the parallel interface and the parallel port setting is set to the ECP mode.Make sure that the mode setting is correct. Cause What to do For Windows users only The Data Format setting in the printer’s Properties is not set to ASCII or TBCP.The printer cannot print binary data when...
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Troubleshooting399 11 11 11 11 11 11 11 11 11 11 11 11 The printer does not print normally via the network interface Cause What to do The Data Format setting is different from the data format setting specified in the application (except on Mac OS X)If the file is created in an application that allows you to change the data format or encoding, such as Photoshop, make sure that the setting in the application matches that in the printer driver. The network connection is something other than...
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400Troubleshooting An undefined error occurs (Macintosh only) Insufficient memory to print data (Macintosh only) Cause What to do The version of the Mac OS that you are using is unsupported.This printer’s driver can only be used on Macintosh computers running Mac OS 9 version 9.1 or later, and Mac OS X version 10.2.4 or later. Cause What to do The Macintosh printer driver uses available memory in the system to process print data.Try one of the following to free up memory for printing: ❏Reduce the...