Epson Aculaser C1700 User Manual
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Telephone number Fax number Address 06-2221666 06-2112555 No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Epson HelpDesk (Phone: (65) 6586 3111) Our HelpDesk team can help you with the following over the phone: ❏Sales enquiries and product information ❏Product usage questions or problems ❏Enquiries on repair service and warranty Help for Users in Thailand Contacts for information, support, and services are: World Wide Web (http://www.epson.co.th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson AcuLaser C1700 Series User’s Guide Where To Get Help 121
Epson Hotline (Phone: (66)2685-9899) Our Hotline team can help you with the following over the phone: ❏Sales enquiries and product information ❏Product usage questions or problems ❏Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline (Phone): 84-8-823-9239 Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.id) ❏Information on product specifications, drivers for download ❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline ❏Sales enquiries and product information ❏Technical support Phone (62) 21-572 4350 Fax (62) 21-572 4357 Epson AcuLaser C1700 Series User’s Guide Where To Get Help 122
Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No. 12 Jl. Kusuma Bangsa 116 – 118 Surabaya Phone: (62) 31-5355035 Fax: (62)31-5477837 Yogyakarta Hotel Natour Garuda Jl. Malioboro No. 60 Yogyakarta Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 Epson AcuLaser C1700 Series User’s Guide Where To Get Help 123
Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏Product information ❏Answers to Frequently Asked Questions (FAQs) ❏Latest versions of Epson product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: (852) 2827-8911 Fax: (852) 2827-4383 Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web (http://www.epson.com.my) ❏Information on product specifications, drivers for download ❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Trading (M) Sdn. Bhd. Head Office. Epson AcuLaser C1700 Series User’s Guide Where To Get Help 124
Phone: 603-56288288 Fax: 603-56288388/399 Epson Helpdesk ❏Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Epson AcuLaser C1700 Series User’s Guide Where To Get Help 125
Location Telephone number Fax number Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26407176 / 77 079-26407347 Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number. For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines T o o b t a i n t e c h n i c a l s u p p o r t a s w e l l a s o t h e r a f t e r sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Trunk Line: (63-2) 706 2609 Fax: (63-2) 706 2665 Helpdesk Direct Line: (63-2) 706 2625 E-mail: [email protected] World Wide Web (http://www.epson.com.ph) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Toll-Free No. 1800-1069-EPSON(37766) Our Hotline team can help you with the following over the phone: ❏Sales enquiries and product information ❏Product usage questions or problems Epson AcuLaser C1700 Series User’s Guide Where To Get Help 126
❏Enquiries on repair service and warranty Epson AcuLaser C1700 Series User’s Guide Where To Get Help 127
Index A Adjusting color registration...............................................93 Avoiding jam........................................................................71 B Basic Printer Problem.........................................................79 Billing Meters Total Printed Pages........................................................114 C Cancel Job Button................................................................15 Canceling a job.....................................................................50 Canceling print job From computer................................................................50 Center Output Tray......................................................13, 72 Clearing jam.........................................................................71 Clearing paper jam From back of the printer.................................................74 From center output tray..................................................76 From front of the printer................................................73 Color Registration Chart....................................................94 Connecting printer..............................................................25 Connection specification....................................................25 Connection type..................................................................25 Conserving supplies..........................................................114 Consumables......................................................................112 Contacting Epson..............................................................119 Contacting Service...............................................................99 CTD Sensor........................................................................105 D Determining values.............................................................95 Display Problem..................................................................79 E Energy Saver Indicator.......................................................15 Entering values.....................................................................96Error and Warning Messages............................................99 Error Indicator.....................................................................15 F Front Cover....................................................................13, 73 G Getting help..........................................................................99 Status Monitor Alerts......................................................99 H Help Epson...............................................................................119 I Installing...............................................................................27 Installing a toner cartridge...............................................110 J Jam.........................................................................................78 Jam Indicator.......................................................................15 L Launcher...............................................................................20 Length Guide........................................................................13 Levers..............................................................................14, 73 Load Paper Indicator..........................................................15 Loading envelope.................................................................43 Loading letterhead...............................................................46 Loading print media............................................................36 MPF...................................................................................37 Loading print media in multipurpose feeder (MPF)......37 Epson AcuLaser C1700 Series User’s Guide Index 128
M Main components...............................................................13 Managing printer..............................................................................113 Manual Duplex Printing.....................................................46 Messages Status Monitor..................................................................99 Meters Total Page Counts..........................................................114 Mottle....................................................................................86 Moving Printer..............................................................................115 Multiple-Up.......................................................................114 Multipurpose feeder (MPF).........................................13, 73 O Operator Panel.....................................................................13 Operator Panel Lights.........................................................62 Ordering supplies..............................................................112 Output Tray Extension.................................................13, 49 P Panel Settings Page..............................................................16 Paper Chute..........................................................................14 Paper Cover..........................................................................13 Paper Feed Roller.................................................................14 Paper Jam Location.............................................................72 Paper Width Guides.....................................................13, 40 Parts name............................................................................13 Power Connector.................................................................14 Power Switch........................................................................13 Print driver (Mac OS X) Installing print driver......................................................29 Print driver installing..........................................................27 Print Head Cleaning Rod...................................................13 Print Media........................................................................114 Dimensions.......................................................................37 Print Quality Problems.......................................................81 Printer Managing........................................................................113 Moving............................................................................115 Printer software...................................................................19Printing.................................................................................49 Custom Paper...................................................................56 Custom Paper: With Mac OS X driver.........................58 Custom Paper: With Windows print driver................57 Printing Basics.....................................................................33 Printing Problem.................................................................80 Problems contacting Epson...........................................................119 solving.............................................................................119 Product Features....................................................................9 R Ready/Data Indicator..........................................................15 Rear Cover Handle..............................................................14 Rear Door.......................................................................14, 73 Removing the toner cartridges........................................109 Report Page..........................................................................59 Resetting to defaults............................................................62 S Sending print job.................................................................49 Service.................................................................................119 Setting.................................................................................114 Slide Bar................................................................................13 Specification.........................................................................10 Start Button..........................................................................15 Status Monitor Alerts..................................................................................99 Status Monitor Widget.......................................................21 Storing consumables.........................................................113 T Toner Access Cover............................................................13 Toner Indicator....................................................................14 Transfer Belt...................................................................14, 73 Transfer Roller.....................................................................14 U USB Port.........................................................................14, 25 Epson AcuLaser C1700 Series User’s Guide Index 129
W Warning and Error Messages............................................99 When to order toner cartridges.......................................112 Epson AcuLaser C1700 Series User’s Guide Index 130