Epson Aculaser C1700 User Manual
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Contents Preface Copyright and Trademarks............................................................... 7 Using This Guide........................................................................ 8 Conventions....................................................................... 8 Product Features........................................................................ 9 Features........................................................................... 9 Chapter 1Specifications Specifications.......................................................................... 10 Chapter 2Basic Operation Main Components..................................................................... 13 Front View........................................................................ 13 Rear View......................................................................... 14 Operator Panel.................................................................... 14 Printing a Panel Settings Page............................................................ 16 The Operator Panel................................................................ 16 The Printer Setting Utility........................................................... 16 Power Saver Mode...................................................................... 17 Setting the Time for the Power Saver Mode............................................. 17 Exiting the Power Saver Mode........................................................ 18 Chapter 3Printer Management Software Print Driver........................................................................... 19 Printer Setting Utility (Windows Only).................................................... 19 Status Monitor (Windows Only).......................................................... 19 Launcher (Windows Only). . ............................................................. 20 Status Monitor Widget (Mac OS X Only)................................................... 21 Epson AcuLaser C1700 Series User’s Guide Contents 2
Chapter 4Installing the Print Driver Connecting Your Printer. . . . ............................................................ 25 Connecting Printer to Computer..................................................... 25 Installing Print Driver on Computers Running Windows..................................... 27 USB Connection Setup.............................................................. 27 Installing Print Driver on Computers Running Mac OS X..................................... 29 Installing the Driver................................................................ 29 Installing the Software.............................................................. 29 Adding a Printer................................................................... 30 Chapter 5Printing Basics About Print Media..................................................................... 33 Print Media Usage Guidelines........................................................ 33 Print Media That Can Damage Your Printer............................................ 34 Supported Print Media.................................................................. 34 Usable Print Media................................................................. 35 Loading Print Media.................................................................... 36 Capacity.......................................................................... 36 Print Media Dimensions............................................................ 37 Loading Print Media in the Multipurpose Feeder (MPF).................................. 37 Manual Duplex Printing (Windows Print Driver Only)................................... 46 Using the Output Tray Extension..................................................... 49 Printing.............................................................................. 49 Sending a Job to Print............................................................... 49 Canceling a Print Job. . . . . .......................................................... 50 Selecting Printing Options........................................................... 51 Printing Custom Size Paper.......................................................... 56 Checking Status of Print Data........................................................ 58 Printing a Report Page.............................................................. 59 Printer Settings.................................................................... 60 Chapter 6Using the Operator Panel Resetting to Factory Defaults............................................................. 62 Understanding the Operator Panel Lights.................................................. 62 Common Light Sequences........................................................... 63 Warnings......................................................................... 64 Epson AcuLaser C1700 Series User’s Guide Contents 3
Operator Call Errors................................................................ 65 Secondary light sequences........................................................... 67 Fatal Errors....................................................................... 69 Firmware Errors................................................................... 69 Chapter 7Troubleshooting Clearing Jams.......................................................................... 71 Avoiding Jams..................................................................... 71 Identifying the Location of Paper Jams. . ............................................... 72 Clearing Paper Jams From the Front of the Printer. . . . . .................................. 73 Clearing Paper Jams From the Back of the Printer....................................... 74 Clearing Paper Jams From the Center Output Tray...................................... 76 Jam Problems..................................................................... 78 Basic Printer Problems.................................................................. 79 Display Problems....................................................................... 79 Printing Problems...................................................................... 80 Print Quality Problems.................................................................. 81 The Output Is Too Light............................................................ 81 Toner Smears or Print Comes Off/Stain on Back Side.................................... 82 Random Spots/Blurred Images....................................................... 83 The Entire Output Is Blank.......................................................... 84 Streaks Appear on the Output........................................................ 84 Pitched Color Dots................................................................. 85 Vertical Blanks.................................................................... 85 Mottle............................................................................ 86 Ghosting......................................................................... 86 Fog.............................................................................. 87 Bead-Carry-Out (BCO)............................................................. 88 Auger Mark....................................................................... 89 Wrinkled/Stained Paper............................................................. 89 The Top Margin Is Incorrect......................................................... 90 Color Registration Is out of Alignment................................................ 91 Protrudent/Bumpy Paper............................................................ 93 Adjusting Color Registration............................................................. 93 Performing Auto Correct............................................................ 93 Printing the Color Registration Chart. . . . . . ............................................ 94 Determining Values................................................................ 95 Entering Values.................................................................... 96 Epson AcuLaser C1700 Series User’s Guide Contents 4
Noise................................................................................. 97 Other Problems........................................................................ 99 Contacting Service...................................................................... 99 Getting Help.......................................................................... 99 Operator Panel Lights. . ............................................................. 99 Status Monitor Alerts............................................................... 99 Non Genuine Toner Mode.............................................................. 100 The Printer Setting Utility (for Windows). . . .......................................... 100 The Non Genuine Toner Mode Setting Tool (for Mac OS X)............................. 101 Chapter 8Maintenance Cleaning the Printer................................................................... 102 Cleaning Inside the Printer......................................................... 102 Cleaning the Color Toner Density (CTD) Sensor....................................... 105 Replacing Toner Cartridges. . . .......................................................... 107 Overview........................................................................ 107 Removing the Toner Cartridges..................................................... 109 Installing a Toner Cartridge......................................................... 110 Ordering Supplies..................................................................... 112 Consumables..................................................................... 112 When to Order Toner Cartridges.................................................... 112 Storing Consumables.................................................................. 113 Managing the Printer.................................................................. 113 Checking Printer Status with Status Monitor (Windows Only)............................ 113 Conserving Supplies................................................................... 114 Checking Page Counts (Windows Only).................................................. 114 Moving the Printer.................................................................... 115 Appendix AWhere To Get Help Contacting Epson Support.............................................................. 119 Before Contacting Epson. . . . ....................................................... 119 Help for Users in Europe. . . ........................................................ 119 Help for Users in Taiwan........................................................... 119 Help for Users in Singapore......................................................... 121 Help for Users in Thailand.......................................................... 121 Help for Users in Vietnam.......................................................... 122 Epson AcuLaser C1700 Series User’s Guide Contents 5
Help for Users in Indonesia......................................................... 122 Help for Users in Hong Kong....................................................... 124 Help for Users in Malaysia.......................................................... 124 Help for Users in India............................................................. 125 Help for Users in the Philippines.................................................... 126 Index Epson AcuLaser C1700 Series User’s Guide Contents 6
Preface Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Apple ®, Bonjour®, ColorSync®, Macintosh®, and Mac OS® are trademarks of Apple Inc. in the United States and/or other countries. Microsoft ®, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States and/or other countries. EPSON is a registered trademark and EPSON AcuLaser is a trademark of Seiko Epson Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2011 Seiko Epson Corporation. All rights reserved. Epson AcuLaser C1700 Series User’s Guide Preface 7
Using This Guide Conventions 1. In this guide, personal computers and workstations are collectively called “computers”. 2. The following terms are used throughout this guide: Important: Important information that must be read and followed. Note: Additional information that merits emphasis. See Also: References within this guide. 3. Orientation of documents or paper is described in this guide as follows: , , Long Edge Feed (LEF): Loading the document or paper in portrait orientation. , , Short Edge Feed (SEF): Loading the document or paper in landscape orientation. LEF Orientation SEF Orientation * Paper feed direction Epson AcuLaser C1700 Series User’s Guide Preface 8
Product Features Features This section describes the product features and indicates their links. 2 Sided Print (Manual) 2 Sided Print is to print two or more pages on the front and back sides of a single sheet of paper manually. This feature allows you to reduce the paper consumption. For more information, see “Manual Duplex Printing (Windows Print Driver Only)” on page 46.Multiple-Up PrintMultiple-Up enables you to print multiple pages on a single sheet of paper. This feature allows you to reduce the paper consumption. For more information, see the print driver’s Help. Epson AcuLaser C1700 Series User’s Guide Preface 9
Chapter 1 Specifications Specifications This chapter lists the main specifications of the printer. Note that the specifications of the product may change without prior notice. Items Description Product Code Epson AcuLaser C1700 220V: C11CB71001 Epson AcuLaser C1700 110V: C11CB71011 Type Desktop Printing method LED Xerography Important: LED + LED electrophotographic system Fusing system Thermal fusing system using a belt Continuous print speed *1A4: When plain paper fed is from the multipurpose feeder Color 1 Sided *2: 10 sheets/min Monochrome 1 Sided: 12 sheets/min Important: *1 Print speed may decrease due to factors such as paper type, paper size, and printing conditions. *2 When continuously printing a single document of A4 . Resolution Data Processing Resolution: 600 × 600 dpi Output Resolution: 1200 × 2400 dpi Tone/Color 256 tones/color (16.7 million colors) Epson AcuLaser C1700 Series User’s Guide Specifications 10