Epson Aculaser C1700 User Manual

Note:
If the problem continues even though you have taken suggested actions described above, contact the
Epson local representative office or an authorised dealer.
Color Registration Is out of Alignment
Epson AcuLaser C1700 Series     User’s Guide
Troubleshooting     91
 

ProblemAction
Color registration is out of alignment. Execute auto color registration adjustment.
1. Launch the Printer Setting Utility, and click Color Registration Adjustment on
the Printer Maintenance tab.
2. Deselect the check box next to On.
3. Click the Start button next to Auto Correct.
Clean the CTD sensor.
1. Clean the CTD sensor.
2. Launch the Printer Setting Utility, and click Color Registration Adjustment on
the Printer Maintenance tab.
3. Deselect the check box next to On.
4. Click the Start...

Protrudent/Bumpy Paper
ProblemAction
Printed surface got protrudent/bumpy. Clean up the fusing unit.
1. Load one sheet of paper on the MPF, and then print a solid image all over paper.
2. Load the printed sheet with the side to be printed on facing down, and then print
a blank sheet of paper.
Note:
If the problem continues even though you have taken suggested actions described above, contact the
Epson local representative office or an authorised dealer.
Adjusting Color Registration
This section describes...

Note:
The Select Printer window appears in this step, when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
2. Click the Printer Maintenance tab.
3. Select Color Registration Adjustment from the list at the left side of the page.
The Color Registration Adjustment page is displayed.
4. Deselect the check box next to On.
5. Click the Start button next to Auto Correct.
The color registration...

5. Click the Start button next to Print Color Regi Chart.
6. Select the paper size, and then click OK.
The color registration chart is printed.
Determining Values
On the color registration chart printed, find the straightest lines where the two black lines and the
colored line are most closely aligned for each color (Y, M, and C).
If you find the straightest line, make a note of the value (-5 – +5) indicated by the straightest line for
each color.
When the value is 0 for each color, you do not need to...

Entering Values
The Printer Setting Utility
Using the Printer Setting Utility, enter the values that you found in the color registration chart to make
adjustments.
The following procedure uses Windows XP as an example.
1. Click start — All Programs — EPSON — EPSON Printer Software — EPSON AL-C1700 —
Printer Setting Utility.
Note:
The Select Printer window appears in this step, when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer...

❏If 0 is not next to the straightest lines, determine the values and adjust the printer again.
Noise
Note:
In this section, the procedures use the Printer Setting Utility.
See also:
“Printer Setting Utility (Windows Only)” on page 19
Epson AcuLaser C1700 Series     User’s Guide
Troubleshooting     97
 

ProblemAction
The printer makes a strange noise. Locate the cause of the problem by removing the toner cartridges.
1. Remove the toner cartridges.
2. Launch the Printer Setting Utility, and click Machine Check on the Diagnosis
tab.
3. Select Main Motor Operation Check from the drop-down list box, and click the
Start button.
4. Click the Play of Sound button to check the motor sound.
See also:
“Replacing Toner Cartridges” on page 107
If the noise generated from the printer matches with the noise from the...

Other Problems
ProblemAction
Condensation has occurred inside the
printer.This usually occurs within several hours after you heat the room in winter. This also
occurs when the printer is operating in a location where relative humidity reaches
85% or more. Adjust the humidity or relocate the printer to an appropriate
environment.
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the
indicator status on the operator panel.
You need to know the...

Non Genuine Toner Mode
When toner within a toner cartridge is empty, a toner indicator lights up or blinks, and at the same
time, the 
 (Error) indicator lights up depending on the printer status. For details on indicators, refer to
“Understanding the Operator Panel Lights” on page 62.
When you want to use the printer in the Non Genuine Toner mode, enable the Non Genuine Toner
mode and replace the toner cartridge.
Important:
If you use the printer in the Non Genuine Toner mode, the performance of the...