Dukane Imagepro 9100hc D-ila Multimedia Projector Users Manual

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Troubleshooting
Before consulting your authorized dealer, please check the following points.
Symptom
Power is not sup-
plied.
Light is not emitted,
or light is dim.
With power on, the
projector works but
stops abruptly in a
few minutes.
Video image does
not appear, or audio
sound does not oc-
cur.
24
25, 27, 48
25, 27, 50
25, 27, 47, 48, 49
24
47, 48, 49
7, 8, 15, 25, 27
50
25, 26
21, 22
—————
19, 20
37
27
29Is the power cord disconnected?
Is the light-source lamp cover closed correctly?
Is the filter inserted correctly?
Has the lamp life expired? (Has the lamp time
reached 2000 hours?)
Is the lens cap removed?
Is the lamp near exhaustion?
Is the air inlet or exhaust vent area blocked?
Is the filter dirty?
Is the correct input terminal selected?
Are devices connected correctly?
Are signals being supplied from the connected
devices?
Are input signals (scanning frequency, etc.)
appropriate?
Is “Brightness” adjusted correctly?
Is volume level set at minimum?
Are video and audio temporarily turned off by
the [HIDE] button being pressed?•Insert the power cord (plug) firmly.
•After the projector goes into the stand-by
state with the [STAND BY] indicator on, un-
plug from the main power outlet, close the
light- source lamp cover correctly and plug in
again.
•After the projector goes into the stand-by
state with the [STAND BY] indicator on, un-
plug from the main power outlet, insert the
filter properly and plug in again.
•After the projector goes into the stand-by state
with the [STAND BY] indicator on, un-plug
from the main power outlet, replace light-
source lamp and plug in again.
Reset the lamp time after replacing the lamp.
•Remove the lens cap.
•Check the “Lamp time” on the menu, and if
the lamp is near exhaustion, prepare a new
lamp and install as soon as possible.
•After the projector goes into the stand-by state
with the [STAND BY] indicator on, un-plug
from the main power outlet, remove any block-
ing object and plug in again.
•Clean filter.
•Select the correct input with the [VIDEO] and
[PC] buttons.
•Connect devices correctly.
•Set connected devices correctly.
•Check if the signal is appropriate (scanning
frequency, etc.) and input the appropriate sig-
nal.
•Adjust “Brightness” using the menu.
•Adjust volume with the [VOLUME] buttons.
•Press the [HIDE] button to turn video and au-
dio on. Probable cause Corrective action Page
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Troubleshooting
Video image is fuzzy.
Video image is ab-
normally dark or
bright.
Color is poor or un-
stable.
The upper part of the
video image bows or
distorts.
Remote control unit
does not work.Is the focus adjusted correctly?
Is the projector placed too near or too far from
the screen?
Are “Tracking” and “Phase” adjusted correctly?
Is the “Brightness” adjusted correctly?
Is the picture quality (color density, etc.) ad-
justed correctly?
Is the correct “Decoder” selected?
Are signals (scanning frequency, etc.) from the
connected device appropriate?
Is the [PC2] input terminal being used?
If the input signal comes from a computer sys-
tem, is this a sync signal of composite sync (Cs)
or G on sync type?
Are signals with much jitter or skew distortion
being input from a video deck?
Are batteries installed correctly?
Are batteries exhausted?
Is there an obstructive object between the re-
mote control unit and the remote sensor?
Is the remote control held too far from the sen-
sor?•Adjust focus with the focus ring of the lens.
•Set the projector at the correct distance.
•Adjust “Tracking” and “Phase” using the menu.
•Adjust “Brightness” using the menu.
•Adjust picture quality using the menu.
•Set the “Decoder” to “AUTO” or the correct
dedicated decoder.
•If the problem is not rectified after setting to
“AUTO”, set to forced dedicated mode.
•Check if the signal is appropriate (scanning
frequency, etc.), and input the appropriate sig-
nal.
•When the [PC2] input terminal is being used,
“PC2(BNC)” must be selected from the
“Options” menu. Set it correctly according to
the input signal.
•Input separate sync signals for vertical sync
(V) and horizontal sync (H) signals.
•Input signals with little jitter or skew distor-
tion.
•Use a TBC or a device with a built-in TBC.
•Match the polarities of batteries correctly, as
shown on the battery cartridge.
•Replace with new batteries.
•Remove any shielding objects.
•Use the remote control unit at a nearer point.26
17
37
37
37
38
19, 20
39
19, 20
—————
14
14
18
18
•This projector uses a micro computer. External noise may cause it to malfunction. If this happens, unplug from the main power
outlet and then  plug on again. (☞ page 25, 27)
Symptom Probable cause Corrective action Page
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No device is connected to the input terminal.
The terminal is connected but no signal is output from the connected device.
•The selected input mode (input terminal) name is shown above the mes-
sage.
[Check the input image signal source.
The frequency of the input video signal is out of range.
[Please ensure the frequency level of the input video signals is within the
projector’s specifications.
What to do when these messages are displayed
Message Cause (Contents)
PC 1
No Input
PC 1
Frequency of input signal is out of range.
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What to do when these messages are displayed
When the “Lamp time” reaches 1000 hours
[A message indicating “1000h” appears on the projected screen.
• Press [EXIT] button to delete the message.
When the accumulated lamp time reaches between 1900 hours to 2000 hours,
“Lamp replacement” message appears on the screen each time the projec-
tor is turned on.
• Press [EXIT] button to delete the message.
[Prepare a replacement lamp and install as quickly as possible.
The word “Warning” appears and blinks when the accumulated lamp time
reaches 2000 hours.
The message can be cleared by pressing the [EXIT] button. However, the
same message will re-appear every hour.
Once the projector is turned off, it cannot be turned on again if the accumu-
lated lamp time has exceeded 2000 hours.
When the accumulated lamp time reaches 2010 hours, the projector shuts
down and cannot be turned on again.
[Replace the light-source lamp and reset the lamp time.
(☞ page 47, 48, 49)
Message Cause (Contents)
Note
• The message display language corresponds to the menu language
setting. This is set to [English] when the projector is bought. The dis-
play language can be selected from among 8 languages. (☞ page 39)
However, the input mode ([PC1], [PC2], [PC3], [Y/C], [VIDEO]) and
button indications ([FREEZE], [D.ZOOM], [EXIT]) are only displayed in
English irrespective of the display language setting.
1000h
EXIT
Lamp replacement
EXIT
Lamp replacement
EXIT
Warning
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Warning Indication
Please follow the procedures below.
For No.1-3
No.1 : Unplug from the main power outlet and restart according to the basic operation procedures.
No.2 : After checking if a shock (such as from knocking) has not occurred during operation, unplug from the main power outlet
and restart according to the basic operation procedures.
No.3 : Unplug from the main power outlet and restart according to the basic operation procedures.
For No.4-7
Pull out the power cord when  [STAND BY] indicator lights up. After that, check No.4 ~ No.7.
No.4 : Ensure that the lamp is correctly set in place. Restart according to the basic operation procedures.
No.5 : Check that nothing is blocking the air inlets, and wait until the inside cools down. Restart according to the basic operation
procedures.
No.6 : Check the ambient temperature. If it is normal, leave the projector until it cools down. Restart according to the basic
operation procedures.
No.7 : Leave the projector until it cools down. Restart according to the basic operation procedures.
If the warning indication is observed again, wait for the cooling fan to stop. Plug out the power cord with  [STAND BY] indicator lights
up and call your dealer for repair.
• For details on individually blinking indicators, please see page 47.
Warning No.
About warning indicators
If something abnormal has occurred in the projector, the warning mode will be set in and the type of abnormality will be indicated
by a combination of indicators displayed on the control panel as shown in the following table.
The projector will then automatically stops projection and run the cooling fan for about 90 seconds.
Indicator
[LAMP][TEMP]
[STAND BY][OPERATE]
1
2
3
4
5
6
7Blink
Blink
Blink
Blink
BlinkBlink
Blink
Blink
BlinkBlink
Blink
BlinkBlink
Blink
Blink Blink simultaneously
Blink alternatelyThe light-source lamp does not light up and projection cannot be done .
The light-source lamp suddenly goes off during projection.
Circuit operation is abnormal.
The light-source lamp is misfitted.
The internal temperature is abnormally high.
The temperature at the air inlets has risen abnormally high.
The cooling fan has stopped. (Fan locked)
Action to be taken upon warning indications
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 Model name/ A rticle name  9100HC  projector
Emission method D-ILA®*1 (Reflective Active Matrix Principle)
Display panel/ size D-ILA*2 / 0.64 (1400 pixels x 788 pixels) x 3 (Total number of pixels: Approx. 3,309,600)
 Projecting lens   x 1.3 zoom lens (2:1 ~ 2.6:1)  (Ma nual  zooming and  focusing)
 Light-source lamp 250 W Ultra High Pressure Mercury lamp
Rating: 250  W
 Screen size Approx. type 37 ~ type 275 (with aspect ratio: 16:9)
Projection distance Approx. 1.6 m ~ 12 m
Color system NTSC, NTSC4.43, PAL, SECAM (Automatic switching/manual switching)
Resolution 1400 dots x 788 dots (during RGB input)
1000 TV lines (Horizontal resolution, aspect ratio 4:3, during video input)
Scanning frequency Horizontal frequency : 15 kHz ~ 120 kHz
Ve rtical frequency : 24 Hz, 25 Hz, 30 Hz, 50 Hz ~ 120 Hz
Please be sure to refer to the frequency correspondence table on page 20.
 Audio Power output : 1 W (monaural), 4 cm round type micro-speaker x 1
Input terminals VIDEO IN Y/C 1-line, mini DIN 4 pin x 1
Y: 1.0 Vp-p, 75 ohm C: 0.286 Vp-p, 75 ohm (NTSC), 0.3 Vp-p, 75 ohm (PAL)
VIDEO 1-line, RCA pin x 1 1.0 V (p-p), 75 ohm, synchronised
PC1 1-line, D-sub 3-rows 15 pin x 1
PC2 1-line, BNC x 5 Y,  C
B, CR:Component (Y, B-Y, R-Y) signal (Color Difference signal)
Y,  P
B, PR: DTV-format (Y, PB, PR) signal
R, G, B : Analog RGB signal
H/Cs, V : Horizontal (H) sync/ composite (Cs) sync, Vertical (V) sync signal
PC3 1-line, DVI-D (single-24pin) terminal, HDCP compatible*3
AUDIO 1-line, RCApin X 1 (Y/C, VIDEO, PC1, PC2, PC3) 0.5 V (rms), high impedance
CONTROL RS-232C : 2-lines, D-sub 9pin x1 (External controller) ❈(IN: 1 system OUT: 1 system)
REMOTE : 1-line, stereo mini-jack x1 (remote control)
 Output terminals SCREEN TRIGGER terminal : DC Power Jack (Tip = DC +12 V / max. 100 mA, Sleeve = Gnd)
Pow er requirements AC 100 V ~ 240 V AC, 50 Hz/ 60 Hz
Pow er consumption 3.4 A (100 V AC) ~ 1.42 A (240 V AC)
Operation environment Temperature : 41 °F ~ 95 °F (+5 °C ~ +35 °C)
Humidity : 20 % ~ 80 % (no condensation)
Preservation temperature 14 °F ~ 140 °F  (–10 °C ~ +60 °C)
Dimensions (Width x Height x Length)Approx. 117/10x  approx. 53/10x approx. 141/5(Approx. 298 mm x 134 mm x 360 mm)
(Excluding handle, lens and protrusion portion)
 Mass Approx. 13.2 lbs (Approx. 6.0 K g)
 Accessories ( ☞ page 6)
Specifications
*1D-ILA® is the abbreviation for Direct drive Image Light Amplifier.
*2D-ILA®  devices are manufactured using extremely high-precision technology. Pixel effectiveness is 99.99 %. Only 0.01 % or less
of the pixels would either not lit up or remain permanently lit up.
*
3The image of [DVI-D] input terminal might not be displayed due to HDCP specification change.
• Design and Specifications are subject to change without notice.
• Please note that some pictures and illustrations may have been be abridged, enlarged or contextualized in order to aid compre-
hension. Images may differ from the actual product.
• All brand names and products (IBM, Macintosh) herein are the trademarks or registered trademarks of their respective compa-
nies.
• This product conforms to the ‘Household electric appliances and general-purpose articles harmonics control measure guideline’.
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Dimensions (unit: mm)
Specifications
FrontBottom To p
Side
181 20
67.5
298 2 7
298 38.2300 360 8.2
89
267
115.9
65.4
15
25 ~ 56
109292 36.2
92.5M6 (Depth 10 mm)
Center of lens
Attachment screw should be more than 6 mm
but less than 10 mm in length.
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Specifications
Pin arrangement
Y/C terminal
RS-232C IN/OUT terminal
PC 1 terminal
PC 3 terminal
4
2
9
8
16
876
543213
1
11 12 13
6712 109 45 3 815 14
24
7
15
23
6
14
22
3
11
19
2
10
18 5
13
214
12
20
1
9
17
Pin number
1
2
3
4Signal name
GND (Y)
GND (C)
Y
C
Pin number
1
2
3
4
5Signal name
N/C
RD
TD
N/C
GNDPin number
6
7
8
9
Signal name
N/C
N/C
N/C
N/C
N/C
Pin number
1
2
3
4
5
6
7
8Pin number
9
10
11
12
13
14
15
Signal name
N/C
GND (SYNC)
GND
N/C
H.SYNC
V.SYNC
N/C
Signal name
Red
Green
Blue
N/C
N/C
GND (Red)
GND (Green)
GND (Blue)
Pin number
1
2
3
4
5
6
7
8
9
10
11
12
Signal name
TMDS data 2 -
TMDS data 2 +
TMDS data 2/4 shield
N/C
N/C
DDC clock
DDC data
N/C
TMDS data 1 -
TMDS data 1 +
TMDS data 1/3 shield
N/C
Pin number
13
14
15
16
17
18
19
20
21
22
23
24
Signal name
N/C
TMDS +5 V power supply
Earth (+5 V)
Hot plug detection
TMDS data 0 -
TMDS data 0 +
TMDS data 0/5 shield
N/C
N/C
TMDS clock shield
TMDS clock +
TMDS clock -
TMDS = Transition Minimized Differential Signaling
DDC = Display Data Channel
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Specifications
RS-232C external control
By connecting a computer to the projector with a RS-232C cross cable (D-sub 9 pins), you can control the projector with the
computer. The commands to control the projector and the response data format against the received commands are explained
here.
For details, please consult the authorized dealer where you purchased your projector.
1. Communication Specifications
The communication specifications are as follows.
Baud rate
Data length
Parity
Stop bit
Flow control
2. Command Format
2-1 Command data format
When sending a control command to the projector, use the following data format.
Header : Designates the head of data and the data type.
: ! (21h): Assigns command to the projector.
: ? (3Fh): Query to the projector. (Asking command)
ID : 1: The identification number of the projector. (Manufacturer set value 1)
SP : Designates the delimiter for ID, Command, and Parameter. (20h)
CR : Designates the terminal of the data. (0Dh)
*[  ] is not necessary for Asking command.
2-2 Response data format
Upon executing a control command it has received, the projector sends back the following response data to the computer:
Header : Designates the head of data.
:@ (40h): Fetches data from the projector.
ID : 1: The identification number of the projector. (Manufacturer set value 1)
SP : Designates the delimiter for ID, Command, and Parameter. (20h)
Normal Termination Status : 0 (30h)
CR : Designates the terminal of the data. (0Dh)
2-3 Parameters used for the data format
The following three kinds of parameters are used for control commands and response data.
1) Numeric value
2) ON/OFF
3) Special parameters
Each parameter is as follows:
1) Numeric value
A 2-byte hexadecimal value (sign included) is represented by a set of 4 digit (4 bytes) characters.
Designated range: 8000 to 7FFF.
2) ON/OFF
Shows the status (ON/OFF) of the projector, such as POWER and HIDE.
[[
[[
9600 bps/19200 bps
8 bits
None
1 bit
None
Character
0
1
Hex.
30
31
Meaning
OFF
ON Header SPID Parameter CRSP Command
Header SPID Parameter CRSP Normal Termination  Status
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Specifications
3) Special parameters
Input switching parameters
Operation mode parameters
3. External control command table
Character
0
1
3
4
5
Hex.
30
31
33
34
35
Meaning
Y/C
VIDEO
PC1
PC2
PC3
Character
0000
0001
0002
0004
Hex.
30h 30h 30h 30h
30h 30h 30h 31h
30h 30h 30h 32h
30h 30h 30h 34h
Meaning
Stand-by mode
Power-on mode
Cool-down mode
Emergency mode
Operation mode: Only Asking command is possible.
FunctionCommandAskingData type
Power onELSENumeric ValueON/OFFSpecial Data
OPERATE
HIDE
Right Left reversal
Top Bottom inversion
Input switch
Operation mode
U0F
U00
U17
U18
U1A
Z03
X





X
X
X
X
X
X




X
X
X
X
X
X
X

X
X
X
X
Y/C ...
Stand-by…
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