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Dell Projector 7700 User Manual

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    							Troubleshooting Your Projector101
    4
    Troubleshooting Your Projector
    If you experience problems with your projector, see the following troubleshooting 
    tips. If the problem persists, contact Dell™ (see Contacting Dell™ on page 115).
    Problem Possible Solution
    No image appears on the 
    screen
    • Ensure that the lens cap is removed and the 
    projector is turned on. 
    • Ensure that you have chosen the correct 
    input source on the INPUT SOURCE menu.
    • Ensure the external graphics port is enabled. 
    If you are using a Dell™ laptop computer, 
    press   (Fn+F8). For other 
    computers, see your respective 
    documentation. If images are not displayed 
    properly, please upgrade the video driver of 
    your computer. For Dell computers, see 
    support.dell.com.
    • Ensure that all the cables are securely 
    connected. See Connecting Your Projector 
    on page 10.
    • Ensure that the pins of the connectors are 
    not bent or broken. 
    • Ensure that the lamp is securely installed 
    (see Changing the Lamp on page 106). 
    •Use 
    Test Pattern in the Projector Settings of 
    the 
    Advanced Settings menu. Ensure that 
    the colors of the test pattern are correct. 
    Fn
    F8CRT/LCD 
    						
    							102Troubleshooting Your Projector
    Partial, scrolling, or 
    incorrectly displayed image1Press the Auto Adjust button on the remote 
    control or the control panel.
    2If you are using a Dell™ portable computer, 
    set the resolution of the computer to Full 
    HD (1920 x 1080): 
    aRight-click the unused portion of your 
    Microsoft® Win do ws® desktop, click 
    Properties, and then select Settings tab.
    bVerify that the setting is 1920 x 1080 pixels 
    for the external monitor port.
    cPress  (Fn+F8). 
    If you experience difficulty in changing 
    resolutions, or if your monitor freezes, restart 
    all the equipment and the projector.
    If you are not using a Dell™ portable 
    computer, see your documentation. If images 
    are not displayed properly, please upgrade the 
    video driver of your computer. For a Dell 
    computer, see support.dell.com.
    The screen does not display 
    your presentationIf you are using a portable computer, press 
     
    (Fn+F8). 
    Image is unstable or flickering Adjust the tracking in the OSD Display 
    Settings of the 
    Advanced Settings menu (in 
    PC Mode only). 
    Image has vertical flickering 
    barAdjust the frequency in the OSD Display 
    Settings of the 
    Advanced Settings menu (in 
    PC Mode only). 
    Image color is incorrect
    • If the display receives the wrong signal 
    output from the graphics card, please set the 
    signal type to 
    RGB in the OSD Image 
    Settings
     of the Advanced Settings tab.
    •Use 
    Test Pattern in the Projector Settings of 
    the 
    Advanced Settings menu. Ensure that 
    the colors of the test pattern are correct. 
    Problem (continued)Possible Solution (continued) 
    						
    							Troubleshooting Your Projector103
    Image is out of focus1Adjust the focus ring on the projector lens.
    2Ensure that the projection screen is within 
    the required distance from the projector 
    (3.28 ft [1.0 m] to 39.37 ft [12.0 m]).
    The image is stretched when 
    displaying a 16:9 DVDThe projector automatically detects the input 
    signal format. It will maintain the aspect ratio 
    of the projected image according to input 
    signal format with an Original setting. 
    If the image is still stretched, adjust the aspect 
    ratio in the Display Settings of the 
    Advanced 
    Settings
     menu in the OSD.
    Image is reversed Select 
    Projector Settings of the Advanced 
    Settings
     from the OSD and adjust the 
    projector mode.
    Lamp is burned out or makes 
    a popping soundWhen the lamp reaches its end of life, it may 
    burn out and may make a loud popping sound. 
    If this occurs, the projector does not turn back 
    on. To replace the lamp, see Changing the 
    Lamp on page 106. 
    LAMP light is solid amber If the LAMP light is solid amber, replace the 
    lamp. 
    LAMP light is blinking amber  If the LAMP light is blinking amber, the lamp 
    module connection may be disrupted. Please 
    check the lamp module and ensure that it is 
    properly installed.
    If the LAMP light and the Po w e r light are 
    blinking amber, the lamp driver has failed and 
    the projector will automatically shut down. 
    If the LAMP and TEMP lights are blinking 
    amber and the Po w e r light is solid blue, the 
    color wheel has failed and the projector will 
    automatically shut down.
    To clear the protection mode, press and hold 
    the POWER button for 10 seconds. Problem 
    (continued)Possible Solution (continued) 
    						
    							104Troubleshooting Your Projector
    TEMP light is solid amber  The projector has overheated. The display 
    automatically shuts down. Turn the display on 
    again after the projector cools down. If the 
    problem persists, contact Dell™.
    TEMP light is blinking amber If the projector fan fails, the projector will 
    automatically shut down. Try to clear the 
    projector mode by pressing and holding the 
    Po w e r button for 10 seconds. Please wait for 
    about 5 minutes and try to power up again. If 
    the problem persists, contact Dell™.
    The OSD does not appear on 
    the screenTry to press the Menu button on the panel for 
    15 seconds to unlock the OSD. Check the 
    Menu Lock on page 49.
    The remote control is not 
    operating smoothly or works 
    only within a limited rangeThe battery may be low. Check if the laser 
    beam transmitted from the remote is too dim. 
    If so, replace with two new AAA batteries. Problem 
    (continued)Possible Solution (continued) 
    						
    							Troubleshooting Your Projector105
    Guiding Signals
    Projector Status DescriptionControl Buttons Indicator
    Po w e rTEMP
    (Amber)LAMP 
    (Amber)
    Standby mode Projector in Standby mode. Ready to power 
    on.BLUE
    FlashingOFF OFF
    Wa r m i n g  u p  
    modeProjector takes some time to warm up and 
    power on.BLUE OFF OFF
    Lamp on Projector in Normal mode, ready to display 
    an image.
     Note: The OSD menu is not accessed.BLUE OFF OFF
    Cooling mode Projector is cooling to shutdown. BLUE OFF OFF
    Cooling before 
    Pow e r Savi ng 
    modeThe projector takes 60 seconds to cool 
    down before entering Power Saving mode. AMBER OFF OFF
    Projector 
    overheatedAir vents might be blocked or ambient 
    temperature may be above 35 ºC. The 
    projector automatically shuts down. Ensure 
    that the air vents are not blocked and that 
    the ambient temperature is within 
    operational range. If the problem persists, 
    contact Dell.OFF AMBER OFF
    Lamp driver 
    overheatedThe lamp driver is overheated. The air 
    vents may be blocked. The projector 
    automatically shuts down. Turn the display 
    on again after the projector cools down. If 
    the problem persists, contact Dell.AMBER AMBER OFF
    Fan breakdown One of the fans has failed. The projector 
    automatically shuts down. If the problem 
    persists, contact Dell.ÒFFAMBER
    FlashingOFF
    Lamp driver 
    breakdownThe lamp driver has failed. The projector 
    automatically shuts down. Unplug the 
    power cord after three minutes and then 
    turn the display on again. If this problem 
    persists, contact Dell.AMBER
    FlashingOFFAMBER
    Flashing
    Color Wheel 
    breakdownColor wheel cannot start. The projector has 
    failed and the projector automatically shuts 
    down. Unplug the power cord after three 
    minutes and then turn on the projector. If 
    this problem persists, contact Dell.BLUEAMBER
    FlashingAMBER
    Flashing
    Lamp failure Lamp is defective. Replace the lamp. OFF OFF AMBER
    Faul t - DC  s upp ly  
    (+12V)Power supply has been interrupted. The 
    projector automatically shuts down. 
    Unplug the power cord after three minutes 
    and then turn on the projector. If this 
    problem persists, contact Dell.AMBER
    FlashingAMBER AMBER
    Lamp module 
    connection failedLamp module connection may be 
    disrupted. Check the lamp module and 
    ensure that it is properly installed. If the 
    problem persists, contact Dell.OFF OFFAMBER
    Flashing 
    						
    							106Troubleshooting Your Projector
    Changing the Lamp
     CAUTION: Before you begin any of the procedures in this section, follow the 
    Safety Instructions as described on page 8.
    Replace the lamp when the message Lamp is approaching the end of its useful 
    life in the operation. Replacement suggested! www.dell.com/lamps appears 
    on the screen. If this problem persists after replacing the lamp, contact Dell™. For 
    more information, see Contacting Dell™on page 115.
     
    CAUTION: Use an original lamp to ensure safe and optimal working condition 
    of your projector.
     
    CAUTION: The lamp becomes very hot when in use. Do not attempt to replace 
    the lamp until the projector has been allowed to cool down for at least 30 minutes.
     CAUTION: Do not touch the bulb or the lamp glass at any time. Projector lamps 
    are very fragile and may shatter if touched. The shattered glass pieces are 
    sharp and can cause injury.
     
    CAUTION: If the lamp shatters, remove all broken pieces from the projector 
    and dispose or recycle according to state, local, or federal law. For more 
    information see www.dell.com/hg.
    1Turn off the projector and disconnect the power cord. 
    2Let the projector cool for at least 30 minutes.
    3Loosen the two screws that secure the 
    lamp cover, and remove the cover. 
    4Loosen the two screws that secure the 
    lamp. 
    5Pull the lamp up by its metal handle.
     NOTE: Dell™ may require lamps 
    replaced under warranty to be returned 
    to Dell™. Otherwise, contact your local 
    waste disposal agency for the address 
    of the nearest deposit site.
    6Replace with the new lamp.
    7Tighten the two screws that secure the 
    lamp.
    8Replace the lamp cover and tighten the two screws.
    9Reset the lamp usage time by selecting Yes for Lamp Hour Reset in the OSD 
    Power Settings of the Advanced Settings menu (see Power Settings of the  
    						
    							Troubleshooting Your Projector107
    Advanced Setting menu on page 51). When a new lamp module has been 
    changed, the projector will automatically detect and reset the lamp hours.
     CAUTION: Lamp Disposal (for the US only)
     LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE 
    RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE, OR FEDERAL 
    LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT 
    THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG. FOR 
    LAMP-SPECIFIC DISPOSAL INFORMATION, CHECK WWW.LAMPRECYCLE.ORG. 
    						
    							108Specifications
    5
    Specifications
    Light Valve 0.95 1080p DMD, DarkChip2™
    Brightness 5000 ANSI Lumens (Max.)
    Contrast Ratio 2500:1 (Natural)
    10000:1 (Dynamic)
    20000:1 (Static)
    Uniformity 85% Typical (Japan Standard - JBMA)
    Number of Pixels 1920 x 1080 (1080p)
    Aspect Ratio 16:9
    Displayable Color 1.07 billion colors (with Dithering)
    Color Wheel Speed 2X
    Projection Lens F-Stop: F/ 2.6~2.9
    Focal length, f=39.12~46.94 mm
    1.2X manual Zoom Lens
    Throw ratio =1.85~2.22 wide and tele
    Offset ratio: 115 ± 5%
    Projection Screen Size 20.3~292.9 inches (diagonal)
    Projection Distance 3.28~39.37 ft (1 m ~ 12 m)
    Video Compatibility Composite Video / S-Video: NTSC (J, M, 4.43), PAL 
    (B, D, G, H, I, M, N, Nc, 60), SECAM (B, D, G, K, 
    K1, L)
    HDMI, and Component Video input (via VGA and 
    YPbPr RCA): 1080i/p, 720p, 576i/p, 480i/p
    Power Supply Universal AC 100-240 50-60 Hz with PFC input 
    						
    							Specifications109
    Power Consumption Normal mode: 525 W ± 10% @ 110 Vac
    Eco mode: 430 W ± 10% @ 110 Vac
    Power saving mode: 
    						
    							110Specifications
    S-Video input: One standard 4-pin min-DIN 
    S-Video connector for Y/C signal.
    Composite Video input: One Yellow RCA jack for 
    CVBS signal.
    HDMI input: Two HDMI connector for supporting 
    HDMI 1.3. HDCP compliant.
    Analog Audio input: One 3.5 mm stereo mini phone 
    jack (Blue).
    Variable audio output: One 3.5 mm stereo mini 
    phone jack (Green).
    USB (type A) port: One USB connector for 
    Photo/PtG viewer (JPG/PPT format).
    USB (type B) port: One mini USB slave for remote 
    support and One USB connector for supporting 
    USB Display.
    RS232 port: One 9-pin D-sub for RS232 
    communication. 
    RJ45 port: One RJ45 connector for control of 
    projector through network and LAN Display.
    12 V output: One 12 V DC / 200 mA max. relay 
    output for driving automatic screen.
    Wireless Dongle Wireless Standard: IEEE802.11b/g/n
    Wireless: One WiFi USB  (ty pe A) connector for 
    supporting wireless dongle (USB interface, 
    Optional).
    OS environment: Windows 7/Vista/XP/2000, MAC 
    OS X
    Support: Presentation slides and projector control.
    Allow connection up to 30 users at the same time.
    4-to-1 split screen. Allow four presentation slides to 
    be projected on screen.
    Conference Control mode.
    Supports Audio Projection (need to install extra 
    driver)
    Supports Video Streaming (up to 720p) 
    						
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