Dell Projector 7700 User Manual
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Troubleshooting Your Projector101 4 Troubleshooting Your Projector If you experience problems with your projector, see the following troubleshooting tips. If the problem persists, contact Dell™ (see Contacting Dell™ on page 115). Problem Possible Solution No image appears on the screen • Ensure that the lens cap is removed and the projector is turned on. • Ensure that you have chosen the correct input source on the INPUT SOURCE menu. • Ensure the external graphics port is enabled. If you are using a Dell™ laptop computer, press (Fn+F8). For other computers, see your respective documentation. If images are not displayed properly, please upgrade the video driver of your computer. For Dell computers, see support.dell.com. • Ensure that all the cables are securely connected. See Connecting Your Projector on page 10. • Ensure that the pins of the connectors are not bent or broken. • Ensure that the lamp is securely installed (see Changing the Lamp on page 106). •Use Test Pattern in the Projector Settings of the Advanced Settings menu. Ensure that the colors of the test pattern are correct. Fn F8CRT/LCD
102Troubleshooting Your Projector Partial, scrolling, or incorrectly displayed image1Press the Auto Adjust button on the remote control or the control panel. 2If you are using a Dell™ portable computer, set the resolution of the computer to Full HD (1920 x 1080): aRight-click the unused portion of your Microsoft® Win do ws® desktop, click Properties, and then select Settings tab. bVerify that the setting is 1920 x 1080 pixels for the external monitor port. cPress (Fn+F8). If you experience difficulty in changing resolutions, or if your monitor freezes, restart all the equipment and the projector. If you are not using a Dell™ portable computer, see your documentation. If images are not displayed properly, please upgrade the video driver of your computer. For a Dell computer, see support.dell.com. The screen does not display your presentationIf you are using a portable computer, press (Fn+F8). Image is unstable or flickering Adjust the tracking in the OSD Display Settings of the Advanced Settings menu (in PC Mode only). Image has vertical flickering barAdjust the frequency in the OSD Display Settings of the Advanced Settings menu (in PC Mode only). Image color is incorrect • If the display receives the wrong signal output from the graphics card, please set the signal type to RGB in the OSD Image Settings of the Advanced Settings tab. •Use Test Pattern in the Projector Settings of the Advanced Settings menu. Ensure that the colors of the test pattern are correct. Problem (continued)Possible Solution (continued)
Troubleshooting Your Projector103 Image is out of focus1Adjust the focus ring on the projector lens. 2Ensure that the projection screen is within the required distance from the projector (3.28 ft [1.0 m] to 39.37 ft [12.0 m]). The image is stretched when displaying a 16:9 DVDThe projector automatically detects the input signal format. It will maintain the aspect ratio of the projected image according to input signal format with an Original setting. If the image is still stretched, adjust the aspect ratio in the Display Settings of the Advanced Settings menu in the OSD. Image is reversed Select Projector Settings of the Advanced Settings from the OSD and adjust the projector mode. Lamp is burned out or makes a popping soundWhen the lamp reaches its end of life, it may burn out and may make a loud popping sound. If this occurs, the projector does not turn back on. To replace the lamp, see Changing the Lamp on page 106. LAMP light is solid amber If the LAMP light is solid amber, replace the lamp. LAMP light is blinking amber If the LAMP light is blinking amber, the lamp module connection may be disrupted. Please check the lamp module and ensure that it is properly installed. If the LAMP light and the Po w e r light are blinking amber, the lamp driver has failed and the projector will automatically shut down. If the LAMP and TEMP lights are blinking amber and the Po w e r light is solid blue, the color wheel has failed and the projector will automatically shut down. To clear the protection mode, press and hold the POWER button for 10 seconds. Problem (continued)Possible Solution (continued)
104Troubleshooting Your Projector TEMP light is solid amber The projector has overheated. The display automatically shuts down. Turn the display on again after the projector cools down. If the problem persists, contact Dell™. TEMP light is blinking amber If the projector fan fails, the projector will automatically shut down. Try to clear the projector mode by pressing and holding the Po w e r button for 10 seconds. Please wait for about 5 minutes and try to power up again. If the problem persists, contact Dell™. The OSD does not appear on the screenTry to press the Menu button on the panel for 15 seconds to unlock the OSD. Check the Menu Lock on page 49. The remote control is not operating smoothly or works only within a limited rangeThe battery may be low. Check if the laser beam transmitted from the remote is too dim. If so, replace with two new AAA batteries. Problem (continued)Possible Solution (continued)
Troubleshooting Your Projector105 Guiding Signals Projector Status DescriptionControl Buttons Indicator Po w e rTEMP (Amber)LAMP (Amber) Standby mode Projector in Standby mode. Ready to power on.BLUE FlashingOFF OFF Wa r m i n g u p modeProjector takes some time to warm up and power on.BLUE OFF OFF Lamp on Projector in Normal mode, ready to display an image. Note: The OSD menu is not accessed.BLUE OFF OFF Cooling mode Projector is cooling to shutdown. BLUE OFF OFF Cooling before Pow e r Savi ng modeThe projector takes 60 seconds to cool down before entering Power Saving mode. AMBER OFF OFF Projector overheatedAir vents might be blocked or ambient temperature may be above 35 ºC. The projector automatically shuts down. Ensure that the air vents are not blocked and that the ambient temperature is within operational range. If the problem persists, contact Dell.OFF AMBER OFF Lamp driver overheatedThe lamp driver is overheated. The air vents may be blocked. The projector automatically shuts down. Turn the display on again after the projector cools down. If the problem persists, contact Dell.AMBER AMBER OFF Fan breakdown One of the fans has failed. The projector automatically shuts down. If the problem persists, contact Dell.ÒFFAMBER FlashingOFF Lamp driver breakdownThe lamp driver has failed. The projector automatically shuts down. Unplug the power cord after three minutes and then turn the display on again. If this problem persists, contact Dell.AMBER FlashingOFFAMBER Flashing Color Wheel breakdownColor wheel cannot start. The projector has failed and the projector automatically shuts down. Unplug the power cord after three minutes and then turn on the projector. If this problem persists, contact Dell.BLUEAMBER FlashingAMBER Flashing Lamp failure Lamp is defective. Replace the lamp. OFF OFF AMBER Faul t - DC s upp ly (+12V)Power supply has been interrupted. The projector automatically shuts down. Unplug the power cord after three minutes and then turn on the projector. If this problem persists, contact Dell.AMBER FlashingAMBER AMBER Lamp module connection failedLamp module connection may be disrupted. Check the lamp module and ensure that it is properly installed. If the problem persists, contact Dell.OFF OFFAMBER Flashing
106Troubleshooting Your Projector Changing the Lamp CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions as described on page 8. Replace the lamp when the message Lamp is approaching the end of its useful life in the operation. Replacement suggested! www.dell.com/lamps appears on the screen. If this problem persists after replacing the lamp, contact Dell™. For more information, see Contacting Dell™on page 115. CAUTION: Use an original lamp to ensure safe and optimal working condition of your projector. CAUTION: The lamp becomes very hot when in use. Do not attempt to replace the lamp until the projector has been allowed to cool down for at least 30 minutes. CAUTION: Do not touch the bulb or the lamp glass at any time. Projector lamps are very fragile and may shatter if touched. The shattered glass pieces are sharp and can cause injury. CAUTION: If the lamp shatters, remove all broken pieces from the projector and dispose or recycle according to state, local, or federal law. For more information see www.dell.com/hg. 1Turn off the projector and disconnect the power cord. 2Let the projector cool for at least 30 minutes. 3Loosen the two screws that secure the lamp cover, and remove the cover. 4Loosen the two screws that secure the lamp. 5Pull the lamp up by its metal handle. NOTE: Dell™ may require lamps replaced under warranty to be returned to Dell™. Otherwise, contact your local waste disposal agency for the address of the nearest deposit site. 6Replace with the new lamp. 7Tighten the two screws that secure the lamp. 8Replace the lamp cover and tighten the two screws. 9Reset the lamp usage time by selecting Yes for Lamp Hour Reset in the OSD Power Settings of the Advanced Settings menu (see Power Settings of the
Troubleshooting Your Projector107 Advanced Setting menu on page 51). When a new lamp module has been changed, the projector will automatically detect and reset the lamp hours. CAUTION: Lamp Disposal (for the US only) LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE, OR FEDERAL LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG. FOR LAMP-SPECIFIC DISPOSAL INFORMATION, CHECK WWW.LAMPRECYCLE.ORG.
108Specifications 5 Specifications Light Valve 0.95 1080p DMD, DarkChip2™ Brightness 5000 ANSI Lumens (Max.) Contrast Ratio 2500:1 (Natural) 10000:1 (Dynamic) 20000:1 (Static) Uniformity 85% Typical (Japan Standard - JBMA) Number of Pixels 1920 x 1080 (1080p) Aspect Ratio 16:9 Displayable Color 1.07 billion colors (with Dithering) Color Wheel Speed 2X Projection Lens F-Stop: F/ 2.6~2.9 Focal length, f=39.12~46.94 mm 1.2X manual Zoom Lens Throw ratio =1.85~2.22 wide and tele Offset ratio: 115 ± 5% Projection Screen Size 20.3~292.9 inches (diagonal) Projection Distance 3.28~39.37 ft (1 m ~ 12 m) Video Compatibility Composite Video / S-Video: NTSC (J, M, 4.43), PAL (B, D, G, H, I, M, N, Nc, 60), SECAM (B, D, G, K, K1, L) HDMI, and Component Video input (via VGA and YPbPr RCA): 1080i/p, 720p, 576i/p, 480i/p Power Supply Universal AC 100-240 50-60 Hz with PFC input
Specifications109 Power Consumption Normal mode: 525 W ± 10% @ 110 Vac Eco mode: 430 W ± 10% @ 110 Vac Power saving mode:
110Specifications S-Video input: One standard 4-pin min-DIN S-Video connector for Y/C signal. Composite Video input: One Yellow RCA jack for CVBS signal. HDMI input: Two HDMI connector for supporting HDMI 1.3. HDCP compliant. Analog Audio input: One 3.5 mm stereo mini phone jack (Blue). Variable audio output: One 3.5 mm stereo mini phone jack (Green). USB (type A) port: One USB connector for Photo/PtG viewer (JPG/PPT format). USB (type B) port: One mini USB slave for remote support and One USB connector for supporting USB Display. RS232 port: One 9-pin D-sub for RS232 communication. RJ45 port: One RJ45 connector for control of projector through network and LAN Display. 12 V output: One 12 V DC / 200 mA max. relay output for driving automatic screen. Wireless Dongle Wireless Standard: IEEE802.11b/g/n Wireless: One WiFi USB (ty pe A) connector for supporting wireless dongle (USB interface, Optional). OS environment: Windows 7/Vista/XP/2000, MAC OS X Support: Presentation slides and projector control. Allow connection up to 30 users at the same time. 4-to-1 split screen. Allow four presentation slides to be projected on screen. Conference Control mode. Supports Audio Projection (need to install extra driver) Supports Video Streaming (up to 720p)