Dell Inspiron 7000 Service Manual
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____________________ Information in this manual is subject to change without notice. © 1998 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are registered trademarks and Inspiron is a trademark of Dell Computer Corporation; MS-DOS is a registered trademark of Microsoft Corporation; Intel and Pentium are registered trademarks and MMX is a trademark of Intel Corporation; IBM is a registered trademark of International Business Machines Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. August 1998 P/N 6086C
v &RQWHQWV &KDSWHU 6\VWHP2YHUYLHZ System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Physical Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Battery Charge Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 System Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Power Management Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Smart CPU Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Standby Time-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Suspend Time-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Suspend Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Interrupt Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 &KDSWHU ,QLWLDO3URFHGXUHV Initial User Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Visual Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Observing the Boot Routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Eliminating Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 &KDSWHU %HHS&RGHVDQG(UURU0HVVDJHV POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Running the Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 &KDSWHU 5HPRYLQJDQG5HSODFLQJ3DUWV Recommended Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Screw Identification and Tightening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Precautionary Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 ZIF Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Exploded View of Components and Assemblies . . . . . . . . . . . . . . . . . . . . 4-10
vi Factory Repair Parts and Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Hard-Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28 Combo Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29 General Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32 Thermal Shield and Internal Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34 Display Assembly and Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 Front Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38 13.3-Inch LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39 13.3-Inch LCD Brackets and Carrier Tray . . . . . . . . . . . . . . . . . . . . . . . 4-41 14.1-Inch LCD Panel, Brackets, and Carrier Tray . . . . . . . . . . . . . . . . . 4-42 Palmrest Assembly and Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44 MPEG-2 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45 Palmrest Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46 IR Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48 Hard-Disk Drive Heat Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49 Touch Pad Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52 Base Assembly and Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-53 PC Card Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54 Heat Exchanger/Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55 DC-DC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56 LVDS Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57 Processor Board and Memory Module . . . . . . . . . . . . . . . . . . . . . . . . 4-58 Hinge Saddles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60 RJ-11 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62 PC Card Cage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-63 Audio Card and Audio Thermal Shield . . . . . . . . . . . . . . . . . . . . . . . . . 4-64 Latch Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65 )LJXUHVFigure 1-1. Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Figure 1-2. Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Figure 1-3. Indicator Panel above Keyboard . . . . . . . . . . . . . . . . . . . . . . 1-3 Figure 1-4. Indicator Panel on Front of Computer . . . . . . . . . . . . . . . . . . 1-4 Figure 1-5. Battery Charge Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Figure 4-1. Computer Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Figure 4-2. Screw Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Figure 4-3. AC Adapter Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Figure 4-4. Computer Removal From Inspiron Port Replicator II . . . . . . 4-4 Figure 4-5. Main Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
vii Figure 4-6. PC Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Figure 4-7. Hard-Disk Drive Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Figure 4-8. Memory Module and Video Card Cover Removal . . . . . . . . . 4-6 Figure 4-9. Memory Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Figure 4-10. Video Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Figure 4-11. Combo Module or Secondary Battery Removal . . . . . . . . . . 4-8 Figure 4-12. Releasing a ZIF Connector . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Figure 4-13. Exploded View—Computer . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Figure 4-14. Exploded View—13.3-Inch Display Assembly . . . . . . . . . . . 4-11 Figure 4-15. Exploded View—14.1-Inch Display Assembly . . . . . . . . . . . 4-12 Figure 4-16. Exploded View—Palmrest Assembly . . . . . . . . . . . . . . . . . 4-13 Figure 4-17. Exploded View—Base Assembly . . . . . . . . . . . . . . . . . . . . 4-14 Figure 4-18. Hard-Disk Drive Disassembly . . . . . . . . . . . . . . . . . . . . . . . 4-28 Figure 4-19. CD-ROM/DVD-ROM Disassembly . . . . . . . . . . . . . . . . . . . 4-29 Figure 4-20. Diskette Drive Disassembly . . . . . . . . . . . . . . . . . . . . . . . . 4-30 Figure 4-21. Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32 Figure 4-22. Thermal Shield Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34 Figure 4-23. Modem Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35 Figure 4-24. Display Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 Figure 4-25. Front Bezel Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38 Figure 4-26. 13.3-Inch LCD Panel Removal . . . . . . . . . . . . . . . . . . . . . . . 4-39 Figure 4-27. 13.3-Inch LCD Brackets and Carrier Tray Removal . . . . . . . 4-41 Figure 4-28. 14.1-Inch LCD Panel Removal . . . . . . . . . . . . . . . . . . . . . . . 4-42 Figure 4-29. MPEG-2 Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45 Figure 4-30. Palmrest Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . 4-46 Figure 4-31. IR Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48 Figure 4-32. Hard-Disk Drive Heat Shield Removal . . . . . . . . . . . . . . . . . 4-49 Figure 4-33. Touch Pad Assembly Removal . . . . . . . . . . . . . . . . . . . . . . 4-50 Figure 4-34. Speaker Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52 Figure 4-35. PC Card Heat Sink Removal . . . . . . . . . . . . . . . . . . . . . . . . 4-54 Figure 4-36. Heat Exchanger/Fan Removal . . . . . . . . . . . . . . . . . . . . . . . 4-55 Figure 4-37. DC-DC Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56 Figure 4-38. LVDS Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57 Figure 4-39. Processor Board and Memory Module Removal . . . . . . . . 4-58 Figure 4-40. Hinge Saddle Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60 Figure 4-41. RJ-11 Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61 Figure 4-42. System Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62 Figure 4-43. PC Card Cage Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-63 Figure 4-44. Audio Card and Audio Thermal Shield Removal . . . . . . . . . 4-64 Figure 4-45. Latch Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65
viii 7DEOHVTable 1-1. Interrupt Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Table 1-2. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Table 3-1. POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Table 3-2. System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Table 4-1. Factory Repair Parts and Assemblies . . . . . . . . . . . . . . . . . 4-15 Table 4-2. Screw Location Template . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
x 5HDG7KLV)LUVW A prerequisite for using this manual to service Dell computer systems is a basic knowledge of IBM®-compatible PCs and prior training in IBM-compatible PC troubleshooting techniques. In addition to information provided in this manual and the User’s Guide that came with the system, Dell provides the Diagnostics and Troubleshooting Guide for troubleshooting procedures and instructions on using the Dell diagnostics to test the computer system. :DUQLQJV&DXWLRQVDQG1RWHV Throughout this manual, there may be blocks of text printed in bold type or in italic type. These blocks are warnings, cautions, and notes, and they are used as follows: :$51,1*$:$51,1*LQGLFDWHVWKHSRWHQWLDOIRUERGLO\KDUPDQG SURYLGHVLQVWUXFWLRQVIRUKRZWRDYRLGWKHSUREOHP &$87,21$&$87,21LQGLFDWHVHLWKHUSRWHQWLDOGDPDJHWRKDUG ZDUHRUORVVRIGDWDDQGSURYLGHVLQVWUXFWLRQVIRUKRZWRDYRLGWKH SUREOHP NOTE: A NOTE provides helpful information about using the computer system.
System Overview 1-1 &+$37(5 6\VWHP2YHUYLHZ The Dell® Inspiron™ 7000 is an expandable, multimedia portable computer that uses the Intel® Pentium® II microprocessors with MMX™ technology. This chapter provides an overview of the components and subsystems of this computer. Model names for the Inspiron 7000 indicate the operating frequency of the microprocessor (266 for 266 MHz or 300 for 300 MHz), the size (X for 13.3-inch LCD or G for 14.1-inch LCD) of the display, and the type (T for TFT) of display. ‡The Inspiron 7000 D266XT contains a Pentium II microprocessor with MMX technology 266 MHz and a 13.3-inch XGA active-matrix TFT LCD. ‡The Inspiron 7000 D266GT contains a Pentium II microprocessor with MMX technology 266 MHz and a 14.1-in. XGA active-matrix TFT LCD. ‡The Inspiron 7000 D300GT contains a Pentium II microprocessor with MMX technology 300 MHz and a 14.1-in. XGA active-matrix TFT LCD. 6\VWHP)HDWXUHV In addition to the standard features found in IBM-compatible portable comput- ers, the Dell Inspiron 7000 computers include the following new and/or advanced features: ‡A minimum of 32 MB of SDRAM on the system board. The memory capac- ity can be increased up to 192 MB by increasing the SDRAM on the system board to 64 MB and/or by installing 32- or 64-MB 3.3-V memory modules in the two user-accessible memory module sockets. ‡A 13.3-inch active-matrix XGA display on the Inspiron 7000 D266XT; a 14.1-inch active-matrix XGA display on the Inspiron 7000 D266GT and D300GT. ‡65-WH smart lithium ion battery (12 cells). ‡512-KB SRAM level-2 external cache and 32-KB internal cache. ‡ATI Rage LT Pro 64-bit video controller incorporating an accelerated graph- ics port (AGP2X) that bypasses the PCI bus and transmits graphics data about four times more quickly. Standard memory is 4 MB, with an optional upgrade to 8 MB. ‡Intel Mobile 440BX AGP system chip set. ‡Built-in microphone; built-in speakers; jacks for headphones, line-in, and line-out.
1-2HOO,QVSLURQ6HUYLFH0DQXDO ‡A media bay that accepts a combination CD-ROM/diskette drive, combina- tion DVD-ROM and diskette drive, or secondary lithium ion battery. ‡Built-in serial IrDA 1.1-compliant infrared communications port, effective to 1 m (3.3 ft). ‡Universal Serial Bus (USB), which provides a single connection point for multiple USB-compliant devices such as mice, printers, keyboards, joy- sticks, and computer speakers. USB devices are hot-pluggable, meaning that they can be connected and disconnected while the system is running. ‡PCI docking connector for full port replication. ‡Kensington Lock, which secures the notebook. 3K\VLFDOHVFULSWLRQ Figures 1-1 and 1-2 illustrate front and back views of the Inspiron 7000. )LJXUH)URQW9LHZ display speaker touch pad buttons (2)indicator panel display latches keyboard touch padpower button options bay main batterydisplay close/ suspend button microphone display release air intake modem port indicator panel