Dell 2400MP Projector User Manual

							Using Your Projector31
2If you have entered incorrect password, you will be given another 2 
chances. After the three invalid attempts, the projector will 
automatically turn off.
 NOTE: If you forget your password, contact your dealer or qualified service 
personnel.
3
To cancel the password function, select OFF and enter the password to 
disable the function.
CHANGE PASSWORD—Key in the original password, then enter the new password 
and confirm the new password again.
TEST PATTERN—Select ON to activate the built-in Test Pattern for self-testing 
on focus and resolution. Select 
OFF to disable the function.
FACTORY RESET —Select ON to reset the projector to its factory default settings. 
Reset items include both computer sources and video source settings. 
						

							32Using Your Projector 
						

							
Troubleshooting Your Projector33
4
Troubleshooting Your Projector
If you experience problems with your pr ojector, see the following troubleshooting 
tips. If the problem persists, contact Dell. 
Problem Possible Solution
No image appears on the 
screen
• Ensure that the lens cap is removed and the  projector is turned on. 
• Ensure the external graphics port is enabled.  If you are using a Dell portable computer, 
press   (Fn+F8). For other 
computers, see your respective 
documentation. 
• Ensure that all the cables are securely  connected. See on page 9.
• Ensure that the pins of the connectors are  not bent or broken. 
• Ensure that the lamp is securely installed  (see on page 37). 
• Run Self-diagnostic test. See on page 37.  Ensure that the colors of the test pattern are 
correct.  
						

							34Troubleshooting Your Projector
Partial, scrolling, or 
incorrectly displayed image1Press the Resync button on the remote 
control or the control panel.
2If you are using a Dell portable computer, set 
the resolution of the computer to XGA 
(1024 x 768): 
aRight-lick the unused portion of your 
Windows desktop, click 
Properties and 
then select 
Settings tab.
bVerify the setting is 1024 x 768 pixels for 
the external monitor port.
cPress  (Fn+F8). 
If you experience difficulty in changing 
resolutions or your monitor freezes, restart all 
the equipment and the projector.
If you are not using a Dell portable computer, 
see your documentation.
The screen does not display 
your presentationIf you are using a portable computer, press 
 
(Fn+F8). 
Image is unstable or flickering Adjust the tracking in the OSD Display tab 
(in PC Mode only). 
Image has vertical flickering 
barAdjust the frequency in the OSD Display tab 
(in PC Mode only). 
Image color is not correct 
• If your graphic card output signal is sync on 
Green, and you would like to display VGA at 
60Hz signal, please go into OSD select 
Display, select Signal Type and then select 
RGB. 
• Run the Self-diagnostic test (see  
Self-
diagnostic for video
 ) for preliminary 
diagnostic on image color problem. Ensure 
that the colors of the test pattern are correct. 
Image is out of focus1Adjust the focus ring on the projector lens.
2Ensure that the projection screen is within 
the required distance from the projector 
(3.9 ft [1.2 m] to 39.4 ft [12 m]).
Problem (continued)Possible Solution (continued) 
						

							Troubleshooting Your Projector35
The image is stretched when 
displaying a 16:9 DVDThe projector automatically detects a 16:9 
DVD and adjusts the aspect ratio to full 
screen with a 4:3 (letter-box) default setting. 
If the image is still stretched, adjust the aspect 
ratio as follows:
• If you are playing a 16:9 DVD, select 4:3 
aspect ratio type on your DVD player.
• If you cannot select 4:3 aspect ratio type on 
your DVD player, select 4:3 aspect ratio in 
the 
Set Up menu in the OSD.
Image is reversed Select Set Up from the OSD and adjust the 
projector mode.
Lamp is burned out or makes 
a popping soundWhen the lamp reaches its end of life, it may 
burn out and may make a loud popping sound. 
If this occurs, the projector does not turn back 
on. To replace the lamp, see on page 37. 
LAMP light is solid orange If the LAMP light is solid orange, replace the 
lamp. 
LAMP light and Po we r light 
are blinking orange If the LAMP light and the Po w e r light are 
blinking orange, the lamp driver has failed and 
the projector will automatically shut down. 
Unplug the power cord  after 3 minutes then 
turn the display on again. If this problem 
persists, contact Dell.
LAMP light is blinking 
orange and Po w e r light is 
solid blueIf the LAMP light is blinking orange and 
Po w e r light is solid blue, the system has failed 
and the projector will automatically shut 
down. Unplug the power cord  after 3 minutes 
then turn the display on again. If this problem 
persists, contact Dell. 
TEMP light is solid orange 
and Po w e r light is solid blue The lamp has overheated. The display 
automatically shuts down. Turn the display on 
again after the projector cools down. If the 
problem persists, contact Dell.  Problem 
(continued)Possible Solution (continued) 
						

							36Troubleshooting Your Projector
TEMP light and Po w e r light 
are solid  orangeThe lamp driver has overheated. The display 
automatically shuts down. Turn the display on 
again after the projector cools down. If the 
problem persists, contact Dell.
TEMP light is blinking 
orangeA projector fan has failed and the projector 
will automatically shut down. If the problem 
persists, contact Dell. 
The OSD does not appear on 
the screenTry to press the Menu button on the panel for 
10 seconds to unlock the OSD. Check the  
Menu Lock on page 29.
The remote control is not 
operating smoothly or works 
only within a limited rangeThe battery may be low. Check if the laser 
beam transmitted from the remote is too dim. 
If so, replace with 2 new AAA batteries. Problem 
(continued)Possible Solution (continued) 
						

							Troubleshooting Your Projector37
Self-diagnostic for Video
Dell 2400MP Projector provides a self-diagnostic test of the projector video display 
(for Video, S-video, Component-i). Use this advanced feature for preliminary self-
diagnostic on your projector when you encounter a display problem for video.
1After turning on the projector, press + and - buttons on the control panel 
simultaneously for 3 seconds and release the buttons when screen goes blank. 
2Press + and - buttons again to exit the diagnostic mode.
3While in Self-diagnostic mode, the screen will run a seven-color-cycle test as 
following:
Red--> Green--> Blue--> White--> Watchet Blue--> Dark Green--> Yellow. 
Ensure that the colors of the test pattern are correct. Contact Dell if the colors are 
not displayed correctly.
Changing the Lamp
Replace the lamp when the message Lamp is approaching the end of its useful life 
in full power operation. Replacement suggested! www.dell.com/lamps appears on 
the screen. If this problem persists after replacing the lamp, contact Dell. For more 
information, see Contacting Dell.
 
CAUTION: The lamp becomes very hot when in use. Do not attempt to replace 
the lamp until the projector has been allowed to cool down for at least 30 
minutes.
1Turn off the projector and disconnect the power cord. 
2Let the projector cool for at least 30 minutes.
3Loosen the 2 screws that secure the lamp cover, and remove the cover. 
 CAUTION: If the lamp has shattered, be careful as broken pieces are sharp 
and can cause injury. Remove all broken pieces from the projector and 
dispose or recycle according to state, local, or federal law. Go to 
www.dell.com/hg for additional information.
4Loosen the 2 screws that secure the lamp. 
 CAUTION: Do not touch the bulb or the lamp glass at any time. Projector 
lamps are very fragile and may shatter if touched. 
						

							38Troubleshooting Your Projector
5Pull up the lamp by its metal handle.
 NOTE: Dell may require that lamps 
replaced under warranty be returned to 
Dell. Otherwise, contact your local 
waste disposal agency for the address 
of the nearest deposit site.
6Replace with the new lamp.
7Tighten the 2 screws that secure the lamp.
8Replace the lamp cover and tighten the 2 
screws.
9Reset the lamp usage time by selecting 
Yes for 
Lamp Reset in the OSD Lamp 
tab. (See Lamp menu on page 27)
 CAUTION: Lamp Disposal (for the US only)
 LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE 
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL 
LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT 
THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG. FOR LAMP 
SPECIFIC DISPOSAL INFORMATION CHECK WWW.LAMPRECYCLE.ORG. 
						

							
Specifications39
5
Specifications
5
Light Valve Single-chip 0.7 XGA LVDS (low-
voltage differential signaling) 
technology
Brightness 3000 ANSI Lumens (Max.)
Contrast Ratio 2100:1 Typical (Full On/Full Off) 
Uniformity 80% Typical (Japan Standard - JBMA)
Lamp 260-watt user-replaceable 2000-hour  lamp (up to 2500 hours in eco mode)
Number of Pixels 1024 x 768 (XGA)
Displayable Color 16.7M colors
Color Wheel Speed 100~127.5Hz (2X)
Projection Lens F/2.4~2.7, f=28.0~33.6 mm with 1.2x  manual zoom lens
Projection Screen Size 24.6-295.3 inches (diagonal)
Projection Distance 3.9~39.4 ft (1.2 m~12 m)
Video Compatibility NTSC, NTSC 4.43, PAL, PAL-M, PAL- N, SECAM, and HDTV (1080i, 720p, 
576i/p, 480i/p) compatibility
Composite video, Component video 
and S-video capability
H. Frequency 15kHz-92kHz (Analog)
V. Frequency 50Hz-85Hz (Analog)
Power Supply Universal 100-240V AC 50-60Hz with  PFC input
Power Consumption 325 watts typical, 285 watts in eco  mode 
						

							40Specifications
Audio  1 speaker, 2 watt RMS
Noise Level 36 dB(A) Full-on mode, 33 dB(A) Eco-
mode 
Weight