Dell 2145cn User Guide
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Troubleshooting | 81 The printer does not appear on the scanners list.• Check if your printer is attached to your computer. Ensure that it is connected properly via the USB port and is turned on. • Check if the scanner driver for your printer is installed in your system. Open Unified Driver configurator, switch to Scanners configuration, then press Drivers. Ensure that driver with a name corresponding to your printers name is listed in the window. Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different “consumer” application to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other “consumer” will encounter “device busy” response. This can usually happen while starting scan procedure, and appropriate message box appears. • To identify the source of the problem, you should open ports configuration and select the port assigned to your scanner. ports symbol / dev/mfp0 corresponds to LP:0 designation displayed in the scanners’ options, /dev/mfp1 relates to LP:1 and so on. USB ports start at / dev/mfp4, so scanner on USB:0 relates to /dev/ mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other appli cation. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present ports owner is not functioning properly. CONDITIONSUGGESTED SOLUTIONS The printer does not scan.• Check if a document is loaded into the printer. • Check if your printer is connected to the computer. Ensure if it is connected properly if I/ O error is reported while scanning. • Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different “consumer” application to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other “consumer” will encounter “device busy” response. This can usually happen while starting scan procedure, and appropriate message box will be displayed. To identify the source of the problem, you should open ports configuration and select the port assigned to your scanner. port’s symbol / dev/mfp0 corresponds to LP:0 designation displayed in the scanners’ options, /dev/mfp1 relates to LP:1 and so on. USB ports start at / dev/mfp4, so scanner on USB:0 relates to /dev/ mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port’s owner is not functioning properly. Refer to Linux User’s Guide that came with your computer for further information on Linux error messages. CONDITIONSUGGESTED SOLUTIONS
82 | Troubleshooting Common Macintosh problems CONDITIONSUGGESTED SOLUTIONS The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing.Incompatibility between the PDF file and the Acrobat products: Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2.Update your Mac OS to OS 10.3.3. or higher. Some letters are not displayed normally during the Cover page printing.This problem is caused because Mac OS cannot create the font during the Cover page printing. English alphabet and numbers are displayed normally at the Cover page. Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error messages.
Ordering supplies and accessories | 83 ordering supplies and accessories This chapter provides information on purchasing cartridges and accessories available for your printer. This chapter includes: • Supplies • Accessories• How to purchase SUPPLIES When the toner runs out, you can order the following type of toner cartridge for your printer: ACCESSORIES You can purchase and install accessories to enhance your printer’s performance and capacity. HOW TO PURCHASE To order Dell-authorized supplies or accessories, contact your local Dell dealer or the retailer where you purchased your printer, or visit www.dell.com or support.dell.com and select your country/region to obtain information on calling for technical support. The optional parts or features may differ by countries. Contact your sales representatives whether the part you want is available in your country. TYPEAVERAGE YIELDA a. Declared yield value in accordance with ISO/IEC 19798. PART NUMBER Standard yield toner cartridge• Average continuous black cartridge yield: 2,500 standard pages (Black) • Average continuous colored cartridge yield: 2,000 standard pages (Yellow/Magenta/Cyan)T272J (Black) P586K (Cyan) K756K (Magenta) M802K (Yellow) High yield toner cartridge• Average continuous black cartridge yield: 5,500 standard pages (Black) • Average continuous colored cartridge yield: 5,000 standard pages (Yellow/Magenta/Cyan)R717J (Black) P587K (Cyan) K757K (Magenta) M803K (Yellow) Paper transfer beltApprox. 50,000 When the transfer belt has worn out with abrasion, you need to change it. By this time you may be notified with the transfer belt-related message on the display.U265J When purchasing new print cartridges or other supplies, these must be purchased in the same country where the printer was purchased. Otherwise, print cartridges or other supplies will be incompatible with your printer, as configurations of print cartridges and other supplies vary, depending on the specific country. ACCESSORYDESCRIPTIONPART NUMBER Memory moduleExtends your printer’s memory capacity.KR039: 256 MB Optional tray 2If you are experiencing frequent paper supply problems, you can attach an additional 500 sheet tray. You can print documents in various sizes and types of print materials.P955J Hard DiskAllows you to enhance the printer’s capability and print in various ways.N573K Your printer may have two memory slots with a factory pre-installed memory module in one slot. When you are expanding the memory capacity, you can add a memory module to the vacant memory slot, according to the table above. It is strongly recommended that you expand a memory module in vacant memory slot only, without removing a pre-installed memory module. If your printer has 128 MB memory capacity and you want to add 256 MB, the memory capacity expands up to 384 MB.
84| Installing accessories installing accessories Your printer is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Dell makes several accessories available to enhance your printer’s capabilities. This chapter includes: • Precautions to take when installing accessories • Activating the added accessories in printer properties• Upgrading a memory module • Using the hard disk PRECAUTIONS TO TAKE WHEN INSTALLING ACCESSORIES • Disconnect the power cord Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories. • Discharge static electricity The control board and internal accessories (network interface card or memory module) are sensitive to static electricity. Before installing or removing any internal accessories, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source. If you walk around before finishing the installation, repeat this procedure to discharge any static electricity again. • Activating the added accessories in the PS driver properties. After installing an accessory such as an optional tray, PS driver users must do the additional setting. Go to the PS printer properties and set the added accessory activated. ACTIVATING THE ADDED ACCESSORIES IN PRINTER PROPERTIES After installing added accessories, you need to select it in the printer properties of the printer driver in order to use it. 1.Install the driver (see Installing the software on page 19). 2.Click the Windows Start menu. • For Windows 2000, select Settings → Printers. • For Windows XP/2003, select Printers and Faxes. • For Windows Vista/2008, select Control Panel → Hardware and Sound → Printers. 3.Select the your printer’s driver and right-click to open Properties. • For PS driver, select PS driver and right-click to open Properties. 4.In printer driver properties, select Device Options. • For PS driver, select Device Settings. 5.In printer driver properties, set the necessary options. • For PS driver, select the Installable Options section and set the necessary options. 6.Click OK. UPGRADING A MEMORY MODULE Your printer has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. The printer has two memory slots with a factory pre-installed memory module in one slot. When you are expanding the memory capacity, you can add a memory module to the vacant memory slot. It is strongly recommended that you expand a memory module in vacant memory slot only without removing a pre-installed memory module (see Ordering supplies and accessories on page 83). Installing a memory module 1.Turn the printer off and unplug all cables from the printer. 2.Release the screws and remove the rear cover. 3.Release the screws, then lift up the cover slightly and pull the cover to the right. 4.Take out a new memory module from the plastic bag. When installing accessories, battery inside the printer is a service component. Do not change it by yourself. Risk of explosion if battery is replaced by an incorrect type. Dispose used batteries according to the instructions. 1Control board cover If you want to remove an existing memory module, push the two latches at the ends of the module outward.
Installing accessories | 85 5.Holding the memory module by the edges, align the memory module on the slot at about a 30-degree tilt. Ensure that the notches of the module and the grooves on the slot fit each other. 6.Press the memory module into the slot with care until you hear a click. 7.Replace the control board cover and fasten the cover with the screws. 8.Replace the rear cover and fasten the cover with the screw. 9.Reconnect the power cord and printer cable, and turn the printer on. 10.If you use the PS driver, you must activate the added memory in the PS driver properties. See Activating the added accessories in printer properties on page 84.USING THE HARD DISK Installing the hard disk allows the data from your computer to be sent to the print queue of the printer hard disk. This decreases the workload of the computer. You can also use various print features, such as storing a job in the hard disk, proofing a job, and printing private documents. Installing the hard disk For order information, see Accessories on page 83. Review the precautions on page 84. 1.Turn the printer off and unplug all cables from the printer. 2.Release the screws and remove the rear cover. 3.Open the control board cover. Release the screws, then lift up the cover slightly and pull the cover to the right. 4.Align the connector on the hard disk with the connector on the control board. Push the hard disk in until it is latched into place . The notches and grooves illustrated above may not match those on an actual memory module and its slot. Do not press the memory module strongly or the module may be damaged. If the module does not seem to fit into the slot properly, carefully try the previous procedure again. To release the memory module, pull the two tabs on the sides of the slot outwards, then the module springs out. 1control board cover
86 | Installing accessories 5.Fasten the screws supplied with your new hard disk. 6.Replace the control board cover and fasten the cover with the screws. 7.Replace the rear cover and fasten the cover with the screw. 8.Reconnect the power cord and printer cable, and turn the printer on. 9.Print a configuration page from the control panel to check if the hard disk is correctly installed. See Printing reports on page 55. 10.If you use the PS driver, you must activate the added hard disk in the PS driver properties. See Activating the added accessories in printer properties on page 84. Printing with the optional hard disk After installing the optional hard disk, you can use advanced printing features, such as storing or spooling a print job to the hard disk, proofing a job, and specifying of printing a private job in the printer properties window. Once you have stored files in the hard disk, you can easily print or delete the stored files using the control panel of your printer. Storing a job You can store jobs in the installed hard disk. 1.Open the file you want to store. 2.Select Print from the File menu. The Print window displays. 3.Click Properties. If you see Setup, Print or Options, click the button instead. 4.Click the Other Options tab and click Job type. 5.Select the print mode you want from the drop-down list. • Normal: Prints in normal mode. • Proof: Prints the first file and after a pause prints the next file. • Confidentical: Stores the files, securing them with a password. • Store: Stores the file to the hard disk. • Spool: Spools the file into the hard disk and prints it from the hard disk queue. • Delay: Prints the file at a specified time.6.Enter the user’s name and file name. 7.Click OK until the Print window is displayed. 8.Click OK or Print to start printing. Printing a stored job You can print jobs currently stored in the hard disk. 1.Press Menu () until System Setup appears on the bottom line of the display and press OK. 2.Press the left/right arrow until Job Manage appears and press OK. 3.Press the left/right arrow until Store Job appears and press OK. 4.Press the left/right arrow until the user’s name and file name you want appear and press OK. 5.If the select file is a confidential print job, enter the specified 4-digit password. Press the left/right arrow to enter the first digit and press OK. The cursor automatically moves to the next digit position. Enter the 2nd, 3rd, and 4th digit in the same way. 6.When Print appears, press OK. If you enter the incorrect password, Invalid Password appears. Reenter the correct password. 7.Press the left/right arrow until the number of copies you want appears and press OK. 8.Press OK. Printing starts. Deleting a stored job You can delete jobs currently stored in the hard disk. 1.Press Menu () until System Setup appears on the bottom line of the display and press OK. 2.Press the left/right arrow until Job Manage appears and press OK. 3.Press the left/right arrow until Store Job appears and press OK. 4.Press the left/right arrow until the user’s name and file name you want appear and press OK. 5.If the select file is a confidential print job, enter the specified 4-digit password. Press the left/right arrow to enter the first digit and press OK. The cursor automatically moves to the next digit position. Enter the 2nd, 3rd, and 4th digit in the same way. 6.Press the left/right arrow until Delete appears and press OK. If you enter the incorrect password, Invalid Password appears. Reenter the correct password. 7.When Yes appears, press OK. Controlling the active job queue All of the print jobs waiting to be printed are listed in the Active Job Queue in the order you sent them to the printer. You can delete a job from the queue before printing, or promote a job to print sooner. To delete a file from the queue: 1.Press Menu () until System Setup appears on the bottom line of the display and press OK. 2.Press the left/right arrow until Job Manage appears and press OK. 3.Press the left/right arrow until Active Job appears and press OK. 4.Press the left/right arrow until the user’s name and file name you want appear and press OK. 5.If the select file is a confidential print job, enter the specified 4-digit password. Press the left/right arrow to enter the first digit and press OK. The cursor automatically moves to the next digit position. Enter the 2nd, 3rd, and 4th digit in the same way.
Installing accessories | 87 6.Press the left/right arrow until Cancel appears and press OK. If you enter the incorrect password, Invalid Password appears. Reenter the correct password. 7.Press the left/right arrow until Yes appears and press OK. To promote a file from the queue: You can select a job waiting in the Active Job Queue and change its print order so that it can be printed sooner. 1.Press Menu () until System Setup appears on the bottom line of the display and press OK. 2.Press the left/right arrow until Job Manage appears and press OK. 3.Press the left/right arrow until Active Job appears and press OK. 4.Press the left/right arrow until the user’s name and file name you want appear and press OK. 5.If the select file is a confidential print job, enter the specified 4-digit password. Press the left/right arrow to enter the first digit and press OK. The cursor automatically moves to the next digit position. Enter the 2nd, 3rd, and 4th digit in the same way. 6.Press the left/right arrow until Promote appears and press OK. If you enter the incorrect password, Invalid Password appears. Reenter the correct password. To print a file immediately: You can print a job scheduled to be printed at a specified time immediately. In this case, the job currently printing is stopped and the selected job will be printed. This function is available when the job is scheduled for later printing. 1.Press Menu () until System Setup appears on the bottom line of the display and press OK. 2.Press the left/right arrow until Job Manage appears and press OK. 3.Press the left/right arrow until Active Job appears and press OK. 4.Press the left/right arrow until the user’s name and file name you want appear and press OK. 5.If the select file is a confidential print job, enter the specified 4-digit password. Press the left/right arrow to enter the first digit and press OK. The cursor automatically moves to the next digit position. Enter the 2nd, 3rd, and 4th digit in the same way. 6.Press the left/right arrow until Release appears and press OK. This option appears only when you select a Delay print job. See page 86. If you enter the incorrect password, Invalid Password appears. Reenter the correct password. Printing using the form files You can store up to 10 form files in the hard disk and make them printed with your document. First, you need to create a form file using the printer driver. See the Software section. 1.Press Menu () until System Setup appears on the bottom line of the display and press OK. 2.Press the left/right arrow until Form Menu appears and press OK. 3.Press the left/right arrow until the form you want appears and press OK. •Off:Prints in normal mode. •Single Form:Prints all page using the first form. •Double Form:Prints the front page using the first form and the back page using the second form. 4.Press Back ( ) to return to the upper menu level.5.Press the left/right arrow until Select Form appears and press OK. 6.Press OK when 1st Form appears. 7.Press the left/right arrow until the form file you want appears and press OK. If you select Double Form, continue the next step. 8.Press the left/right arrow until 2nd Form appears and press OK. 9.Press the left/right arrow until the form file for the second form appears and press OK. File policy You can choose the file policy for generating file name before you proceed with the job through hard disk. If the hard disk memory already has the same name when you entered a new file name, you can rename or overwrite it. 1.Press Menu () until System Setup appears on the bottom line of the display and press OK. 2.Press the left/right arrow until Job Manage appears and press OK. 3.Press the left/right arrow until File Policy appears and press OK. 4.Press the left/right arrow until the job setting you want appears and press OK. • Rename:If the hard disk memory already has the same name when you enter a new file name, the file will be saved as a different name that is automatically programmed. • Overwrite:You can set the printer to delete previous job information on hard disk as you store new job information. 5.Press OK. Deleting residual image data ImageOverwrite is a security measure for customers who are concerned about unauthorized access and duplication of classified or private document. 1.Press Menu () until System Setup appears on the bottom line of the display and press OK. 2.Press the left/right arrow until ImageOverwrite appears and press OK. 3.Press the left/right arrow until the job setting you want appears and press OK. •Immediate:All residual image data from the printer will be erased immediately after each job has been processed. • On Demand:This option provides an on-demand facility for a system administrator to erase all the real image data remained in hard disk after this option enabled. All existing jobs will be deleted regardless of their status and all job submissions will be prohibited for the duration of the overwrite. 4.Press the left/right arrow to move to On or Off for Immediate. Press the left/right arrow to move to Enable or Disable for On Demand. 5.Press OK. If you selected On Demand enabled, the printer confirms if the overwrite feature starts now. Press the left/right arrow to select Yes or No. If you select Yes, On Demand overwrite starts as soon as you select Yes. If you select No, this feature will be enabled.
88 | Specifications specifications This chapter guides you about this printer’s specifications such as various features. This chapter include: • General specifications • Printer specifications • Scanner specifications• Copier specifications • Facsimile specifications GENERAL SPECIFICATIONS The symbol * optional feature depending on printers. ITEMDESCRIPTION DADF Capacity Up to 50 sheets 75 g/m2 (20 lb bond) DADF document sizeWidth: 148 (5.8 inches) to 216 (8.5 inches) mm Length: 148 (5.8 inches) to 356 (14 inches) mm Paper input capacity• Tray: 250 sheets for plain paper, 75 g/m2 (20 lb bond) • Multi-purpose tray: 100 sheets for plain paper, 75 g/ m 2 (20 lb bond) • Optional tray: 500 sheets for plain paper, 75 g/m2 (20 lb bond) For details about paper input capacity, see 25 page. Paper output capacityFace down: 170 sheets 75 g/m2 (20 lb bond) Power ratingAC 110 - 127 V or AC 220 - 240 V See the Rating label on the printer for the correct voltage, frequency (hertz) and type of current for your printer. Power consumption• Average operating mode: Less than 580 W • Ready mode: Less than 82 W • Power save mode: Less than 18 W • Power off mode: 0 W Noise Levela• Ready mode: Less than 32 dBA • Printing mode: Less than 53 dBA • Copying mode: Less than 54 dBA Default time to power save mode from ready mode20 Minutes Boot-up timeLess than 49 seconds The boot-up time will be longer, if data volume is a lot in the HDD. Operating environment• Temperature: 15 to 32.5 °C (59 to 90.5 °F) • Humidity: 20 to 80% RH Display16 characters x 2 lines Toner cartridge lifebBlack Average continuous black cartridge yield: 5,500 standard pages (Shipped with 2,500 pages Starter toner cartridge.) Color (Yellow/ Magenta/ Cyan)Average continuous colored cartridge yield: 5,000 standard pages (Shipped with 2,000 pages Starter toner cartridge.) Paper transfer beltApprox. 50,000 pages (A4, Letter) Memory (Expandable)*128 MB (max. 384 MB) External dimension (W x D x H)468 x 498 x 651 mm (18.4 x 19.6 x 25.6 inches) without optional tray Weight (Including consumables)36 kg (79.37 lbs) Package weight• Paper: 5.8 Kg (12.7 lbs) • Plastic: 1.8 Kg (3.9 lbs) Duty cycle (Monthly)Up to 65,000 pages Fusing temperature180 °C (356 °F) a. Sound Pressure Level, ISO 7779 b. Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing interval, media type, and media size. ITEMDESCRIPTION
Specifications | 89 PRINTER SPECIFICATIONSSCANNER SPECIFICATIONS COPIER SPECIFICATIONS ITEMDESCRIPTION Printing methodColor laser beam printing Printing speeda a. It will be affected by operating system used, computing performance, application software, connecting method, media type, media size and job complexity.Up to 20 ppm (A4), 21 ppm (Letter) Duplex printing speedUp to 7 ipm (A4/Letter) First print out timeBlack & WhiteFrom ready: Less than 25 seconds From coldboot: Less than 75 seconds ColorFrom ready: Less than 25 seconds From coldboot: Less than 75 seconds Print resolutionMax. 2,400 x 600 dpi effective output Printer languageSPL, PostScript 3, PCL5ce and PCL6 OS compatibilityb b. Visit www.dell.com to download the latest software version.• Windows: 2000/XP/2003/2008/Vista • Linux: RedHat 8.0~9.0, Mandrake 9.2~10.1, SuSE 8.2~9.2, Fedra Core 1~4 • Macintosh: Mac OS X 10.3~10.5, Universal Mac Interface• High speed USB 2.0 • Ethernet 10/100 Base TX (embedded type) ITEMDESCRIPTION CompatibilityTWAIN standard/WIA standard Scanning method Color CCD Resolutiona a. Due to the applications for scanning, the maximum resolution might differ.TWAIN standard/ WIA standard• Optical: Up to 600 x 1,200 dpi • Enhanced: Up to 4,800 x 4,800 dpi Scan to USB 100, 200, 300 dpi Scan to E- mail100, 200, 300 dpi Scan to PC 75, 150, 200, 300, 600 dpi Network Scan File formatPDF, TIFF, JPEGb, BMP b. JPEG is not available when you select the mono mode in scan color. Effective scanning length• Scanner glass: 289 mm (11.38 inches) • DADF: 348 mm (13.7 inches) Effective scanning widthMax. 208 mm (8.2 inches) Color bit depth• Internal: 36 bit • External: 24 bit Mono bit depth• 1 bit for black & white mode • 8 bit for gray scale ITEMDESCRIPTION Copy Speeda a. Copy speed is based on Single Document Multiple Copy.Up to 20 cpm (A4), 21 cpm (Letter) Copy resolutionText • DADF: Up to 600 x 600 dpi • Scanner glass: Up to 600 x 600 dpi Text/photo Up to 600 x 600 dpi Magazine Up to 600 x 600 dpi Photo • DADF: Up to 600 x 600 dpi • Scanner glass: Up to 1,200 x 1,200 dpi Zoom range• DADF: 25% to 100% • Scanner glass: 25% to 400%
90 | Specifications FACSIMILE SPECIFICATIONS ITEMDESCRIPTION CompatibilityITU-T G3 Applicable linePublic Switched Telephone Network (PSTN) or behind PABX Data codingMH/MR/MMR/JBIG/JPEG Modem speed33.6 Kbps Transmission speedUp to 3 seconds/pagea a. Standard resolution, MMR(JBIG), Maximum modem speed, Phase ”C” by ITU-T No. 1 chart, Memory Tx, ECM. Maximum document length356 mm ResolutionColor 200 x 200 dpi Black • Standard: Up to 203 x 98 dpi • Fine: Up to 203 x 196 dpi • Super Fine: Up to 300 x 300 dpi (Receiving only) Memory4 MB (Approx. 200 pages) Halftone256 levels