Dell 1815dn User Guide

							Troubleshooting91
8Pull the jammed paper out.
If the jammed paper does not move when you pull, push the two blue pressure levers up to loosen the 
paper, and then remove the jammed paper.
9Return the levers, fuser door, duplex guide, and rear cover stopper to their original position.
10Close the rear cover. 
11Open and close the front cover.
Printing automatically resumes.
Duplex Jam
Duplex Jam 0
1Pull the duplex unit out of the printer.
 
						

							92Troubleshooting
2Remove the jammed paper from the duplex unit.
If the paper does not come out with the duplex unit, remove the paper from the bottom of the printer.
3Push the duplex unit to the printer.
 CAUTION: If you do not push the duplex unit in correctly, a paper jam may occur. 
 
						

							Troubleshooting93
Duplex Jam 1
1Open the rear cover.
2Unfold the duplex guide fully.
3Pull the jammed paper out.
4Return the duplex guide and close the rear cover. 
5Open and close the front cover.
Printing automatically resumes.
 
						

							94Troubleshooting
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow 
the steps outlined in Clearing Jams in the Paper Paths on page 85. 
• Follow the procedures in Loading Paper on page 40. Ensure that the adjustable guides are correctly 
positioned.
• Do not overload the paper tray. Ensure that the paper is below the paper capacity mark on the inside 
wall of the paper tray.
• Do not remove the paper from the tray while your printer is printing.
• Flex, fan and straighten the paper before loading. 
• Do not use creased, damp or curled paper.
• Do not mix paper types in the paper tray.
• Use only recommended print materials. 
• Ensure that the recommended print side of print materials is facing down in the paper tray and facing 
up in the bypass tray.
• Ensure that the duplex unit is installed correctly.
More Troubleshooting
For more information about error messages or printing problems, see the User’s Guide.
 
						

							Installing Options95
7
Installing Options
Precautions When Installing Printer Accessories
Disconnecting the Power Cord: 
Never remove the control board cover while the printer is plugged in.
To avoid the possibility of an electrical shock, always disconnect the power cord when installing or 
removing ANY internal or external printer option.
Discharge of Static Electricity: 
The control board and internal printer memory are sensitive to static electricity. Before installing or 
removing an internal printer memory, discharge static electricity from your body by touching 
something metal on any device plugged into a grounded power source. If you walk around before 
finishing installation, discharge any static electricity once again.
Expanding Printer Memory
Additional printer memory is provided on a Dual In-line Memory Module (DIMM).
Your printer has 96 MB of memory. It can be expanded to 192 MB. Remove the preinstalled memory 
DIMM before upgrading the memory.
 NOTE: Your printer supports only Dell DIMMs. Order Dell DIMMs online at www.dell.com.
1
Power the printer off and unplug all cables from the printer.
2Grab the control board cover and open it.
 
						

							96Installing Options
3Completely open the latches on each side of the DIMM slot and remove the preinstalled memory 
DIMM.
4Remove a new memory DIMM from its antistatic package.
5Holding the memory DIMM by the edges, align the notches on the memory DIMM with the grooves 
at the top of the memory DIMM slot.
6Push the DIMM straight into the DIMM slot until it snaps into place. Make sure the latches fit over 
the notches located on either side of the DIMM.
 
						

							Installing Options97
7Close the control board cover. 
8Reconnect the power cord and printer cable, and turn the printer on.
Activating the Added Memory in the PS Printer Properties
After installing the memory DIMM, you need to select it in the printer properties of the PostScript 
printer driver so that you can use it:
1Make sure that the PostScript printer driver is installed on your computer. For details about installing 
the PS printer driver, see Installing Dell Software For Local Printing on page 32.
2Click the Windows Start menu.
3For Windows 98/Me/NT 4.0/2000, select Settings and then Printers.
Fo r  Wi n d o w s  X P,  s e l e c t  
Printers and Faxes.
4Select the Dell Laser MFP 1815 PS printer.
5Right-click the printer icon and: 
In Windows 98/Me, click 
Properties.
In Windows 2000/XP, click 
Print Setup or click Properties and then point to Printing Preferences.
In Windows NT 4.0, click 
Document Default.
6Fo r  Wi n d o w s  9 8 / M e ,  s e l e c t  Device Options.
For Windows NT 4.0/2000/XP, select 
Device Settings.
7Select the memory DIMM you installed from Printer Memory in the Installable Option section.
For Windows 98, select 
Installable Option  VMOption  change setting for:VMOption  
change memory.
8Click OK.
→→→
 
						

							98Installing Options
Installing an Optional Tray 2
You can increase the paper handling capacity of your printer by installing an optional tray 2. This tray 
holds 250 sheets of paper. 
1Power the printer off and unplug all cables from the printer.
2Remove the packing tape and the tape fastening the optional tray 2 cable from the bottom of the 
optional tray 2.
3Find the location of the connector and the optional tray positioners.
 
						

							Installing Options99
4Place the printer over the optional tray 2, aligning the feet on the printer with the positioners in the 
optional tray 2.
5Connect the cable into the connector on the back of the printer.
6Load paper in the optional tray 2. For information about loading paper in this tray, see Using the Paper 
Tr a y   o n  p a g e 4 0 .
7Reconnect the power cord and printer cable, and turn the printer on.
 
						

							100Installing Options
Activating the Installed Optional Tray 2 in the Printer Properties
When you print a document on paper loaded in the optional tray 2, you must configure the properties of 
the printer driver.
To access the properties of the printer driver:
1Click the Windows Start button.
2For Windows 98/Me/NT 4.0/2000, click Settings and point to Printers.
For Windows XP, click 
Printers and Faxes.
3Click the Dell Laser MFP 1815 printer.
4Right-click the printer icon and: 
In Windows 98/Me, click 
Properties.
In Windows 2000/XP, click 
Print Setup or click Properties and then point to Printing Preferences.
In Windows NT 4.0, click 
Document Default.
5Click the Printer tab, and select Tr a y  2 from the Option Tray drop-down list.
6Click OK and print the document.
To set the tray in the printer properties of the PostScript printer driver.
1Click the Widows Start button.
2For Windows 98/Me/NT4.0/2000, select Settings and then Printers.
Fo r  Wi n d o w s  X P,  s e l e c t  
Printers and Faxes.
3Select Dell Laser MFP 1815 PS printer.
4Right-click the printer icon and: 
In Windows 98/Me, click 
Properties.
In Windows 2000/XP, click 
Print Setup or click Properties and then point to Printing Preferences.
In Windows NT 4.0, click 
Document Default.
5Click the Device Options or Device Setting tab, and select Installed from the Tr a y  2 drop-down list.
6Click OK.