Compaq Presario1600.series User Manual
Have a look at the manual Compaq Presario1600.series User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 65 Compaq manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
United States January 2, 2003 Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Error Codes Diagnostic error codes occur if the system recognizes a problem while ru\ nning the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies. The following tables list error codes, a description of the error condit\ ion, and the action required to resolve the error condition. IMPORTANT: Retest the system after completing each step. If the problem has been re\ solved, do not proceed with the remaining steps. For assistance in For the removal and replacement of a particular subassembly, see Removal and Replacement Procedures. Select error codes by number or type: 101 through 114Processor Test 200 through 215Memory Test 300 through 304Keyboard Test 401 through 403Parallel Printer Test 600 through 699Diskette Drive Test 1101Serial Test 1701 through 1736Hard Drive Test 501 through 516Video Test 2402 through 2456 2458 through 2480 3206Audio Test 8601 through 8602Touch Pad Pointing Device Test 3301 through 6623CD Test Processor Test Error Codes Error Code Description Recommended Action 101-xx CPU test failed Replace the processor and retest. 102-xx Coprocessor or Weitek Error 1. Run the Configuration and Diagnostics Utilities. 2. Replace the processor board and retest. 103-xx DMA page registers test failed Replace the system board and retest. 104-xx Interrupt controller master test failed 105-xx Port 61 error 106-xx Keyboard controller self-test failed 107-xx CMOS RAM test failed 108-xx CMOS interrupt test failed 109-xx CMOS clock test failed 110-xx Programmable timer load data test failed 113-xx Protected mode test failed 114-01 Speaker test failed 1. Check system configuration. 2. Verify cable connections to speaker. 3. Replace the system board and retest. Memory Test Error Codes 200-xx Memory machine ID test failed 1. Flash the system ROM and retest. 2. Replace the system board and retest. 202-xx Memory system ROM checksum failed 203-xx Write/Read test failed 1. Remove the memory module and retest. 2. Install a new memory module and retest. 204-xx Address test failed 211-xx Random pattern test failed 214-xx Noise test failed 215-xx Random address test failed Keyboard Test Error Codes 300-xx Failed ID Test 1. Check the keyboard connection. If disconnected, turn off the computer and connect the keyboard. 2. Replace the keyboard and retest. 3. Replace the system board and retest. 301-xx Failed Selftest/Interface Test 302-xx Failed Individual Key Test 304-xx Failed Keyboard Repeat Test Parallel Printer Test Error Codes 401-xx Printer failed or not connected 1. Connect the printer. 2. Check power to the printer. 3. Install the loop-back connector and retest. 4. Check port and IRQ configuration. 5. Replace the system board and retest. 402-xx Failed Port Test 403-xx Printer pattern test failed Diskette Drive Test 600-xx Diskette ID drive types test failed 1. Replace the diskette media and retest. 2. Check and/or replace the diskette power and signal cables and retest. 3. Replace the diskette drive and retest. 4. Replace the system board and retest. 601-xx Diskette format failed 602-xx Diskette read test failed 603-xx Diskette write, read, compare test failed 604-xx Diskette random read test failed 605-xx Diskette ID media failed 606-xx Diskette speed test failed 609-xx Diskette reset controller test failed 610-xx Diskette change line test failed 697-xx Diskette type error 698-xx Diskette drive speed not within limits 699-xx Diskette drive/media ID error 1. Replace media. 2. Run the Configuration and Diagnostics Utilities. Serial Test Error Codes 1101-xx Serial port test failed 1. Check port configuration 2. Replace the system board and retest. Hard Drive Test Error Codes 1701-xx Hard drive format test failed 1. Run the Configuration and Diagnostics Utilities and verify drive type. 2. Verify that all secondary drives have secondary drive capability. 3. Replace the hard drive and retest. 4. Replace the system board and retest. 1702-xx Hard drive read test failed 1703-xx Hard drive write/read/compare test failed 1704-xx Hard drive random seek test failed 1705-xx Hard drive controller test failed 1706-xx Hard drive ready test failed 1707-xx Hard drive recalibration test failed 1708-xx Hard drive format bad track test failed 1709-xx Hard drive reset controller test failed 1710-xx Hard drive park head test failed 1715-xx Hard drive head select test failed 1716-xx Hard drive conditional format test failed 1717-xx Hard drive ECC* test failed 1719-xx Hard drive power mode test failed 1724-xx Network preparation test failed 1736-xx Drive monitoring test failed * ECC = Error Correction Code Video Test Error Codes 501-xx Video controller test failed The following apply to error codes 501-xx through 516-xx: 1. Disconnect external monitor and test with internal LCD display. 2. Replace the display assembly and retest. 3. Replace the system board and retest. 502-xx Video memory test failed 503-xx Video attribute test failed 504-xx Video character set test failed 505-xx Video 80 × 25 mode 9 × 14 character cell test failed 506-xx Video 80 × 25 mode 8 × 8 character cell test failed 507-xx Video 40 × 25 mode test failed 508-xx Video 320 × 200 mode color set 0 test failed 509-xx Video 320 × 200 mode color set 1 test failed 510-xx Video 640 × 200 mode test failed 511-xx Video screen memory page test failed 512-xx Video gray scale test failed 514-xx Video white screen test failed 516-xx Video noise pattern test failed 2402-xx Video memory test failed The following steps apply to error codes 2402-xx through 2456-xx: 1. Run the Configuration and Diagnostics Utilities. 2. Replace the display assembly and retest. 3. Replace the system board and retest. 2403-xx Video attribute test failed 2404-xx Video character set test failed 2405-xx Video 80 × 25 mode 9 × 14 character cell test failed 2406-xx Video 80 × 25 mode 8 × 8 character cell test failed 2408-xx Video 320 × 200 mode color set 0 test failed 2409-xx Video 320 × 200 mode color set 1 test failed 2410-xx Video 640 × 200 mode test failed 2411-xx Video screen memory page test failed 2412-xx Video gray scale test failed 2414-xx Video white screen test failed 2416-xx Video noise pattern test failed 2418-xx ECG/VGC memory test failed 2419-xx ECG/VGC ROM checksum test failed 1. Run the Configuration and Diagnostics Utilities. 2. Disconnect external monitor and test with internal LCD display. 3. Replace the display assembly and retest. 4. Replace the system board and retest. 2421-xx ECG/VGC 640 × 200 graphics mode test failed 2422-xx ECG/VGC 640 × 350 16 color set test failed 2423-xx ECG/VGC 640 × 350 64 color set test failed 2424-xx ECG/VGC monochrome text mode test failed 2425-xx ECG/VGC monochrome graphics mode test failed 2431-xx 640 × 480 graphics test failure 2432-xx 320 × 200 graphics (256 color mode) test failure 2448-xx Advanced VGA Controller test failed 2451-xx 132-column Advanced VGA test failed 2456-xx Advanced VGA 256 Color test failed 2458-xx Advanced VGA BitBLT test The following step applies to error codes 2458-xx through 2480-xx: Replace the system board and retest. 2468-xx Advanced VGA DAC test 2477-xx Advanced VGA data path test 2478-xx Advanced VGA BitBLT test 2480-xx Advanced VGA LineDraw test Audio Test Error Codes 3206-xx Audio System Internal Error Replace the system board and retest. TouchPad/Pointing Device Interface Test Error Codes 8601-xx Mouse test failed 1. Replace the TouchPad and retest. 2. Replace the system board and retest. 8602-xx Interface test failed CD Drive Test Error Codes 3301-xx CD drive read test failed 1. Replace the CD and retest. 2. Verify that the speakers are connected. 3. Verify that drivers are loaded and properly installed. 4. Replace the CD drive and retest. 5. Replace the system board and retest. 3305-xx CD drive seek test failed 6600-xx ID test failed 6605-xx Read test failed 6608-xx Controller test failed 6623-xx Random read test failed Back to top privacy statement legal notices
United States January 2, 2003 Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack System Unit System Unit Boards Display Mass Storage Devices Cables Miscellaneous Hardware and Screws DescriptionSpare Part Number 1. Status Panel w/Cable 293737-001 2. Keyboards, 3. Palmrest Cover w/Board and Cable 332226-001 4. Upper CPU Cover Assembly w/Cable and Power Switch (Top Plastics) 293739-001 5. Speaker Assembly, Premium 330979-001 6. Battery Pack, E.S. NiMH 293861-001 6. Battery Pack, Li ion 292560-001 7. CPU Base Assembly (Bottom Plastics), Enclosure 332230-001 privacy statement legal notices
United States January 2, 2003 Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Boards System Unit Boards Display Mass Storage Devices Cables Miscellaneous Hardware and Screws DescriptionSpare Part Number 1.Heatspreader 298607- 001 2.Audio Board w/Jacks 293882- 001 3.LCD Interface Board w/Header 293746- 001 4.Modem, M+ K-56 K Data/Fax 298974- 002 K-56K Data/Fax 138657- 001 5.Fan 332228- 001 6.Voltage Converter 293748- 001 7.System Board, w/o Processor 330982- 001 8.System Memory, (SODIMM) 64-MB 32-MB 16-MB 332208- 001 293727- 001 293726- 001 LCD Interface (TFT) Connector* 293156- 001 LCD Interface (DSTN) Connector* 332232- 001 Processor, K/233 MHz MMX* 330980- 001 *Not Shown Back to top privacy statement legal notices
United States January 2, 2003 Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Display System Unit Boards Display Mass Storage Devices Cables Miscellaneous Hardware and Screws Display Assembly DescriptionSpare Part Number Display Assembly Model 1625 12.1 inch HPA 298495- 001 Display Assembly w/o microphone, Model 12.1 inch TFT 332224- 001 privacy statement legal notices
United States January 2, 2003 Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Mass Storage Devices System Unit Boards Display Mass Storage Devices Cables Miscellaneous Hardware and Screws DescriptionSpare Part Number 1. Diskette Drive, 1.44 MB, 3.5 330971-001 2. Hard Drive 3.2-GB Model Hard Drive 4.0- GB Model 330968-001 330988-001 3. 24× CD Drive 330967-001 privacy statement legal notices
United States January 2, 2003 Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Cables System Unit Boards Display Mass Storage Devices Cables n Miscellaneous Cables Kit n Modem Cables n AC Power Cords Miscellaneous Hardware and Screws Miscellaneous Cables Kit Spare Part Number: 332234-001 Description Quantity 1a. Cable, CD Drive 1 1b. Cable, Hard Drive 1 1c. Cable, Diskette Drive 1 1d. Cable, TouchPad SW Board 1 1e. Cable, Fax/Modem 1 CD Play Board* 1 *Not Shown Modem Cables Description Spare Part Number Belgium 304398- 181 Canada 137256- 001 Japan 137256- 001 Latin America 137256- 001 United States 137256- 001 United Kingdom w/adapter 304398- 031 France w/adapter 304398- 051 Netherlands w/adapter 304398- 331 AC Power Cords (Not Shown) Description Spare Part Number US/Canada 293831- 001 United Kingdom 293831- 031 Japan 293831- 291 International 293831- 002 Back to top privacy statement legal notices
United States January 2, 2003 Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Miscellaneous Hardware and Screws System Unit Boards Display Mass Storage Devices Cables Miscellaneous Hardware and Screws n Miscellaneous Parts n Miscellaneous Hardware Kit n Return Kits Miscellaneous Parts Description Spare Part Number 1. AC Adapter 298239- 001 2. Port Replicator 293857- 001 Clock Battery (Not Shown) 117099- 001 Miscellaneous Screw Kit (Not Shown) 293760- 001 Logo Kit (Not Shown) 203727- 001 Back to top Miscellaneous Hardware Kit Spare Part Number: 293761-001 Description Quantity 1. Cover, Battery Pack 1 ea. 2. Cover, Memory Module 1 ea. 3. Door, PCMCIA 2 ea. 4. Hinge (Clutch) Cover, Left 1 ea. 5. Hinge (Clutch) Cover, Right 1 ea. 6. Rubber Foot 10 ea. 7. Stand Foot (plastic) 10 ea. 8. 3.2-GB/4.0-GB Hard Drive Brackets (Left/Right) 1 ea. 9. Stiffener Reinforce Frame 1 ea. 10. Stiffener Reinforce Bracket 1 ea. Spring Torsion (Not Shown) 10 ea. Display Assembly Screw Covers (Not Shown) 10 ea. LCD Guide (Not Shown) 1 ea. Stand Bracket (Not Shown) 1 ea. Back to top Return Kits Description Quantity Return Kit 293799-001 Carton and Buns - International 293799-002 Back to top privacy statement legal notices
United States January 2, 2003 Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Electrostatic Discharge This chapter provides general service information for the Compaq Presari\ o Series of portable computers. Adherence to the procedures and precaution\ s described in this chapter is essential for proper service. The topics c\ overed include Electrostatic Discharge and its effects, a table of activities that Generate Static and the potential voltages, ways of Preventing Electrostatic Damage to Equipment, and Preventing Damage to the Drive, Grounding Methods, Grounding Work Areas, and Recommended Materials and Equipment to use in the service area. Return to Removal & Replacement Procedures. Electrostatic Discharge A sudden discharge of static electricity from a finger or other conducto\ r can destroy static-sensitive devices or microcircuitry. Often the spark is n\ either felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not be affected at all and will work\ perfectly throughout a normal cycle. Or it may function normally for a w\ hile, then degrade in the internal layers, reducing its life expectancy. Networks built into many integrated circuits provide some protection, bu\ t in many cases, the discharge contains enough power to alter device paramete\ rs or melt silicon junctions. Generating Static The table below shows how different activities generate static electrici\ ty and at different electrostatic voltage levels. Typical Electrostatic Voltages Relative Humidity Event 10%40%55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V5,000 V3,000 V Motions of bench worker 6,000 V800 V400 V Removing DIPS from plastic tubes 2,000 V700 V400 V Removing DIPS from vinyl trays 11,500 V4,000 V2,000 V Removing DIPS from Styrofoam 14,500 V5,000 V3,500 V Removing bubble pack from PCBs 26,000 V20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V11,000 V 5,000 V NOTE: 700 volts can degrade a product. Preventing Electrostatic Damage to Equipment Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following proper pack\ aging and grounding precautions are necessary to prevent damage: n To avoid hand contact, transport products in the static-safe containers \ such as tubes, bags, or boxes. n Protect all electrostatic parts and assemblies with conductive or approv\ ed containers or packaging. n Keep electrostatic sensitive parts in their containers until they arrive\ at static-free stations. n Place items on a grounded surface before removing them from their contai\ ner. n Always be properly grounded when touching a sensitive component or assem\ bly. n Place reusable electronic-sensitive parts from assemblies in protective \ packaging or conductive foam. n Use transporters and conveyors made of anti-static belts and metal rolle\ r bushings. Mechanized equipment used for moving materials must be wired to ground a\ nd proper materials selected to avoid static charging. When grounding is not possi\ ble, use an ionizer to dissipate electric charges. Preventing Damage to Drive To prevent static damage to hard drive and diskette drive, use the follo\ wing precautions: n Handle drive gently, using static-guarding techniques. n Store drive in the original shipping containers. n Avoid dropping drive from any height onto any surface. n Handle drive on surfaces that have at least one inch of shock-proof foam\ . n Always place drive PCB assembly side down on the foam. Grounding Methods The method for grounding must include a wrist strap or a foot step at a \ grounded work area. When seated, wear a wrist-strap connected to a grounded system. When standing, use footstraps and a grounded floor mat.\ Static-Shielding Protection Levels Method Voltages Anti-static Plastic 1,500 Carbon-Loaded Plastic 7,500 Metallized Laminate 15,000 Grounding Work Areas To prevent static damage at the work area, use the following precautions\ : n Cover the work area with approved static-dissipative material. Provide a\ wrist strap connected to the work surface and properly grounded tools and equipment.\ n Use static-dissipative mats, Heel straps, or air ionizers to give added \ protection. n Handle electrostatic sensitive components, parts, and assemblies by the \ case or PCB laminate. Handle them only at static-free work areas. n Avoid contact with pins, leads, or circuitry. n Turn off power and input signals before inserting and removing connector\ s or test equipment. n Use fixtures made of static-safe materials when fixtures must directly c\ ontact dissipative surfaces. n Keep work area free of nonconductive materials such as ordinary plastic \ assembly aids and Styrofoam. Use field service tools, such as cutters, screwdrivers, vacuums, that ar\ e conductive. Use a portable field service kit with a static dissipative vinyl pouch t\ hat folds out of a work mat. Also use a wrist strap and a ground cord for the work\ surface. Ground the cord to the chassis of the equipment undergoing test\ or repair. Grounding Equipment Use the following equipment to prevent static electricity damage to the \ equipment: Wrist-straps are flexible straps with a minimum of 1 megohm +/- 10% resistance to the ground cords. To provide proper ground, a strap must b\ e worn snug against the skin. On grounded mats without banana-plug connectors, connect a wrist strap with alligator clips. Heelstraps/Toestraps/Bootstraps can be used at standing work areas and a\ re compatible with most types of boots and shoes. On conductive floors or dissipative floor mats, use them on both feet with a minimum of 1 megohm\ resistance between operator and ground. To be effective, the conductive \ strips must be worn in contact with the skin. Recommended Materials and Equipment Other materials and equipment that are recommended for use in preventing\ static electricity include: n Anti-static tape n Anti-static smocks, aprons, or sleeve protectors n Conductive bins, and other assembly or soldering aids n Conductive foam n Conductive tabletop work areas with ground cord of 1 megohm of resistanc\ e n Static dissipative table or floor mats with hard tie to ground n Field service kits n Static awareness labels n Wrist-straps and footwear straps providing 1 megohm +/- 10% resistance n Material handling packages n Conductive plastic bags n Conductive plastic tubes n Conductive tote boxes n Metal tote boxes n Opaque shielding bags n Transparent metallized shielding bags n Transparent shielding tubes Back to top privacy statement legal notices
United States January 2, 2003 Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Service Considerations Listed below are some of the considerations that you should keep in mind\ during the disassembly and assembly of the computer. Tool and Software Requirements To service the computer, you need the following: l Torx T-9 screwdriver l 3/16-inch and 7/32-inch nut drivers (for screw locks and standoffs) l Small, standard screwdriver l Small, Phillips screwdriver l Diagnostics software l Service Kit Screws The screws used in the computer are not interchangeable. If an incorrect\ screw is used during the reassembly process, it can damage the unit. Com\ paq strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.\ IMPORTANT: As each subassembly is removed from the computer, place it away from the\ work area to prevent damage to the subassembly. Return to Removal & Replacement Procedures. privacy statement legal notices
United States January 2, 2003 Maintenance & Service Guide Presario 1600 Series Portable Computers Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack Cable Positions This section covers types of cables and installation instructions for hard drive cable, diskette drive, ZIF connectors, CD cables and speaker cable installation. Cables and Connectors Most cables used throughout the unit are ribbon cables. Cables must be handled with extreme care to avoid damage. Apply only the tension requir\ ed to seat or unseat the cables during insertion or removal from the connec\ tor. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing the cables, and ensure that the cables are\ routed in such a way that they cannot be caught or snagged by parts being remov\ ed or replaced. CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer. Cables Use the following precautions when handling cables to avoid damage to th\ e cable or computer: n Always handle cables by their connectors. n Avoid bending, twisting, or pulling on the cables. n Apply minimum required force when seating or unseating the cables from t\ heir connectors. n Place the cables in such a manner that they cannot be caught or snagged \ by parts being removed or replaced. n Handle flex cables with extreme care; they can tear easily. CAUTION: When servicing these computers, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can cause severe damage to the unit. Plastic Parts Plastic parts can be damaged by the use of excessive force during disassembly and reassembly. When handling the plastic parts, use care. A\ pply pressure only at the points designated in the maintenance instructions. ZIF Connectors Compaq uses a zero insertion force (ZIF) connector for the keyboard ca\ ble to the system board. To remove a cable from a ZIF connector, lift both corn\ ers of the ZIF connector and slide simultaneously with constant light force.\ Then remove the cable as shown below. CAUTION: A ZIF connector and its attached cable can be easily damaged. Handle only the connector slide when removing or replacing a cable. Never pull or twist on the cable while it is connected. Removing a Cable from a ZIF Connector Position the ribbon cable for the 3.2-GB or 4.0-GB hard drive as shown below. 3.2-GB or 4.0-GB Hard Drive Data Cable Installation Position the ribbon cable for the CD drive as shown below. CD Drive Data Cable Installation Position the ribbon cable for the diskette drive as shown below. Diskette Drive Data Cable Installation Position the cable for the speaker assembly as shown below. Speaker Assembly Cable Installation privacy statement legal notices