compaq evo n115 User Manual
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© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, and Evo are trademarks of Compaq Information
Technologies Group, L.P. in the U.S. and/or other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries.
Athlon, Duron, and PowerNow! are trademarks of the AMD Corporation in the
U.S. and/or other countries.
All other product names mentioned herein may be trademarks of their resp\
ective
companies.
Compaq shall not be liable for...](http://img.usermanuals.tech/thumb/1258/38921/w64_compaq-evo-n115-1.png "Page 2
© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, and Evo are trademarks of Compaq Information
Technologies Group, L.P. in the U.S. and/or other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries.
Athlon, Duron, and PowerNow! are trademarks of the AMD Corporation in the
U.S. and/or other countries.
All other product names mentioned herein may be trademarks of their resp\
ective
companies.
Compaq shall not be liable for...")
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Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
1.5 Computer External Components . . . . . . . . . . . . . . . 1–11
1.6 Design Overview . . . . . . . ....](http://img.usermanuals.tech/thumb/1258/38921/w64_compaq-evo-n115-2.png "Page 3
Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
1.5 Computer External Components . . . . . . . . . . . . . . . 1–11
1.6 Design Overview . . . . . . . ....")
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ivMaintenance and Service Guide
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . ....](http://img.usermanuals.tech/thumb/1258/38921/w64_compaq-evo-n115-3.png "Page 4
ivMaintenance and Service Guide
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . ....")
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Maintenance and Service Guide v
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. B–2
C Screw Listing
Index
263816m1.book Page v Friday, January 25, 2002 2:14 PM](http://img.usermanuals.tech/thumb/1258/38921/w64_compaq-evo-n115-4.png "Page 5
Maintenance and Service Guide v
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. B–2
C Screw Listing
Index
263816m1.book Page v Friday, January 25, 2002 2:14 PM")
b Maintenance and Service Guide Compaq Evo N115 Series Document Part Number: 263816-001 January 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures. 263816m1.book Page 1 Friday, January 25, 2002 2:14 PM
© 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Athlon, Duron, and PowerNow! are trademarks of the AMD Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their resp\ ective companies. Compaq shall not be liable for technical or editorial errors or omission\ s contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Maintenance and Service Guide First Edition January 2002 Document Part Number: 263816-001 263816m1.book Page 2 Friday, January 25, 2002 2:14 PM
Maintenance and Service Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–10 1.5 Computer External Components . . . . . . . . . . . . . . . 1–11 1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 2 Troubleshooting 2.1 Using the PhoenixBIOS Setup Utility . . . . . . . . . . . . 2–1 2.2 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . . 2–2 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components . . . . . . . . . . . . 3–2 3.3 Plastics and Hardware Kit Components. . . . . . . . . . . 3–8 3.4 Cable Kit Components . . . . . . . . . . . . . . . . . . . . . . . . 3–9 3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10 3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12 263816m1.book Page iii Friday, January 25, 2002 2:14 PM
ivMaintenance and Service Guide 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Mini PCI Communications Board . . . . . . . . . . . . . . 5–13 5.7 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16 5.8 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18 5.9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20 5.10 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22 5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28 5.12 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34 5.13 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . 5–36 5.14 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . 5–38 5.15 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42 5.16 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46 5.17 Left Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48 5.18 Right Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50 5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–52 5.20 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54 5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ . 5–56 5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58 263816m1.book Page iv Friday, January 25, 2002 2:14 PM
Maintenance and Service Guide v 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ . B–2 C Screw Listing Index 263816m1.book Page v Friday, January 25, 2002 2:14 PM
Maintenance and Service Guide 1–1 1 Product Description The Compaq Evo N115 Series of Personal Computers offers advanced modularity, AMD Mobile Athlon 4 and AMD Mobile Duron processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Evo N115 263816m1.book Page 1 Friday, January 25, 2002 2:14 PM
1–2Maintenance and Service Guide Product Descr iption 1.1 Models Computer models are shown in Table 1-1. Table 1-1 Compaq Evo N115 Models and Model Naming Conventions Key N1 A 100 X4 20 V M 25 L O XXXXXX-XXX 123 45678910 11 Key Description Options 1 Brand/Series designator N1 = Evo Notebook 115 2 Processor type A = AMD Athlon D = AMD Duron 3 Processor speed 110 = 1.10 GHz 100 = 1.00 GHz 950 = 950 MHz900 = 900 MHz 850 = 850 MHz 4 Display type/ size/resolution X = XGA (1024 × 768) 4 = 14.x-inch 3 = 13.x-inch 5 Hard drive size 30 = 30 GB 20 = 20 GB15 = 15 GB 10 = 10 GB 6 Optical drive designator D = CD-ROM V = DVD-ROM R = CD-RWW = DVD-RW omitted = none 7 Integrated communication M = modem 0 = none 8 RAM 25 = 256 MB 12 = 128 MB 9 Battery cells/type L = 8 cells, Lithium ion (Li ion) 10 Operating system O = Windows XP 11 SKU# 263816m1.book Page 2 Friday, January 25, 2002 2:14 PM
Product Description Maintenance and Ser vice Guide 1–3 Build-to-Order Models 123 45678910 11 N1 A 100 X4 20 W M 25 L O SKU# Belgium Config. code = KDH8470023-558 Europe Config. code = KDH8470020-516 France Config. code = KDH8470020-518 Germany Config. code = KDH8470020-520 Italy Config. code = KDH8470020-522 The Netherlands Config. code = KDH8470023-559 Poland Config. code = KDH8470024-539 Switzerland Config. code = KDH8470024-818 United Kingdom Config. code = KDH8470023-560 United States Config. code = KDKU470023-833 United States Config. code = KDKN470023-551 N1 A 100 X4 20 V M 25 L O SKU# Australia/New Zealand Config. code = KDKV470020-462 Asia/Pacific Config. code = KDKV470021-815 India Config. code = KDKV470020-466 Portugal Config. code = KDH2470024-541 Spain Config. code = KDH2470024-542 Thailand Config. code = KDKV470024-535 Table 1-1 Compaq Evo N115 Models and Model Naming Conventions (Contin ued) 263816m1.book Page 3 Friday, January 25, 2002 2:14 PM
1–4Maintenance and Service Guide Product Descr iption Build-to-Order Models (Continued) N1 D 950 X4 20 V M 25 L O SKU# Belgium Config. code = KDH7470024-815 Denmark Config. code = KDH7470024-536 Europe Config. code = KDH7470023-930 Germany Config. code = KDH7470025-650 Italy Config. code = KDH7470023-570 Latin America Config. code = KDH3470024-543 The Netherlands Config. code = KDH7470024-816 Poland Config. code = KDH7470024-538 Spain (NAFTA) Config. code = KDH3470024-544 Sweden Config. code = KDH7470024-817 Switzerland Config. code = KDH7470023-576 United States Config. code = KDKM470023-557 N1 D 950 X4 20 W M 12 L O SKU# France Config. code = KJ21470024-283 United Kingdom Config. code = KJ21470024-540 N1 D 950 X4 20 D M 12 L O SKU# Australia/New Zealand Config. code = KDH1470023-555 Asia/Pacific Config. code = KDH1470023-968 India Config. code = KDH1470023-556 Thailand Config. code = KDH1470024-534 Table 1-1 Compaq Evo N115 Models and Model Naming Conventions (Contin ued) 263816m1.book Page 4 Friday, January 25, 2002 2:14 PM
Product Description Maintenance and Ser vice Guide 1–5 Build-to-Order Models (Continued) N1 D 900 X4 20 W M 25 L O SKU# Japan Config. code = KDJR470023-566 N1 D 900 X4 20 V M 25 L O SKU# Canada Config. code = KDHC470020-491 French Canada Config. code = KDHC470020-511 United States Config. code = KDHB470020-490 N1 D 900 X4 20 V M 12 L O SKU# France Config. code = KDKW470024-749 United Kingdom Config. code = KDJR470024-192 N1 D 900 X4 20 D M 12 L O SKU# Denmark Config. code = KDJS470020-473 Europe Config. code = KDJS470020-474 Finland Config. code = KDJS470020-475 Italy Config. code = KDJS470020-479 Latin America Config. code = KDH9470020-480 The Netherlands Config. code = KDJS470020-488 Norway Config. code = KDJS470020-481 Portugal Config. code = KDJS470020-483 Spain Config. code = KDJS470020-484 Spain (NAFTA) Config. code = KDH9470020-489 Sweden Config. code = KDJS470020-485 Table 1-1 Compaq Evo N115 Models and Model Naming Conventions (Contin ued) 263816m1.book Page 5 Friday, January 25, 2002 2:14 PM