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compaq contura 400 family User Manual

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Page 261

5. Select the option to view the device list.
A list of the installed hardware devices is displayed.
NOTE: Computer Checkup does not detect all non-Compaq devices.
6. Verify that Computer Checkup correctly detected the installed devices.
If the list is correct, select OK. The Computer Checkup option menu is
displayed again.
If the list is incorrect, verify that the new devices are installed
properly.
7. Select one of the following from the test option menu:
- Quick Check Diagnostics -- This option runs a...

Page 262

help identify possible defective assemblies. Tables 5-2 through 5-13 list
Computer Checkup error codes, a description of the error condition, and
the recommended action for resolving the condition. For removal and
replacement procedures, refer to Chapter 3.
IMPORTANT: Rerun Computer Checkup each time you complete a recommended
action step. If the problem is resolved when POST and Computer
Checkup are rerun (i.e., with no error codes), do not perform
the remaining recommended action steps.
NOTE: The error...

Page 263

Chapter 5. Error Messages and Codes 
 
Introduction 
This chapter provides tables covering possible errors messages for the
Power-On Self-Test (POST) and the Computer Checkup (TEST) diagnostics.
Chapter 5.1 Power-On Self-Test (POST) 
POST error messages occur when problems are discovered during POST. Table
5-1 lists visual error messages for POST, audible (beep) error messages,
probable causes, and recommended actions.
Table 5-1. Power-On Self-Test Messages...

Page 264

---------------------------------------------------------------------------
Message Beeps Probable Cause Recommended Action
---------------------------------------------------------------------------
168 - CMOS 1. Autosetup will configure
CheckSUM to the default settings.
Invalid 2. Run Computer Setup if
configuration settings
are other than default.
---------------------------------------------------------------------------
201 - Memory None RAM failure 1. If installed, make sure
Error the memory...

Page 265

Keyboard 2. Replace system board.
Error or Text
Fixture
Installed
---------------------------------------------------------------------------
303 - None System board Replace the system board.
Keyboard keyboard
Controller controller
Error
---------------------------------------------------------------------------
304 - Keyboard None Keyboard 1. Check external keyboard.
or System Unit 2. Replace system board.
Error
---------------------------------------------------------------------------
401 - Printer...

Page 266

Been Detected 3. Replace the system board.
by POST
---------------------------------------------------------------------------
1125 - 2 Short Defective 1. Run Computer Setup and
Internal internal serial Check it.
Serial Port port 2. Replace the system board.
Failure
---------------------------------------------------------------------------
1780 - Disk 0 None Hard drive/format 1. Run Computer Checkup.
Failure error 2. Replace the drive....

Page 267

103 - xx DMA page registers test Replace the system board.
failed
104 - xx Interrupt controller Replace the system board.
master test failed
105 - xx Port 61 error Replace the system board.
106 - xx Keyboard controller 1. If using an external
self-test failed keyboard, try another
keyboard. If second
keyboard passes, replace
first one.
2. Replace the system board.
107 - xx CMOS RAM test failed Replace the system board.
108 - xx CMOS interrupt test failed Replace the system board.
109 - xx CMOS clock load...

Page 268

204 - xx Memory address test If you dont have a memory
failed expansion board, replace the
system board.
206 - xx Increment pattern test If you have a memory expansion
failed board:
210 - xx Random pattern test 1. Remove the memory expansion
failed board and reinstall a new
board.
2. Replace the memory
expansion board.
===========================================================================
Table 5-4. Keyboard Computer Checkup Error Codes...

Page 269

connected
===========================================================================
Table 5-6. Diskette Drive Computer Checkup Error Codes
===========================================================================
Error Code Description Recommended Action
===========================================================================
600 - xx Diskette ID drive types The following steps apply to
test failed 600 - xx through 698 - xx error
codes:
601 - xx Diskette format failed 1. Replace the diskette.
2....

Page 270

Test 1201 - xx through 1210 - xx
error codes:
1202 - xx Modem Timeout Test 1. Refer to modem
documentation for correct
setup procedures.
1203 - xx Modem External 2. Check the modem line.
Termination Test 3. Replace the modem.
1204 - xx Modem Auto Originate
Test
1206 - xx Dial Multifrequency
Tone Test
1210 - xx Modem Direct Connect
Test
===========================================================================
Table 5-9. Hard Drive Computer Checkup Error Codes...
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