Comdial Small Office And VVP Dxp, Dxp Plus, Fx Instructions Manual

							Using Message Notification
Message notification will call you at another telephone (at home or at the
office) and inform you that you have messages in your mailbox. Your mailbox
must be configured to provide this feature. It may be necessary to consult your
dealer for advanced applications of this feature.
1. Log-on to your mailbox.
2. PressOptsfrom the main menu for the options menu.
3. Press5on your telephone keypad while the options menu is active, and
listen for instructions. VVP will voice announce which number is
currently programmed. For example, “pause, one, one, pause, . . . ”
4. PressChngto change your notification number orOnOffto turn the
feature on or off. PressExitto return to the Options menu.
You can achieve the same results by using the voice prompts and your
telephone keypad as follows:
Press1to change your call transfer number.
Press[to turn the feature on or off.
Press#when you are satisfied with your choice.
Main Menu
Msgs  Send  Opts
Options menu
Xfer  Greet Exit
Options
hng  OnOff Exit
C
GCA70–347 Small Office & VVP Users Guide
SmallOffice&VVPUsersGuide–17 
						

							Reviewing Messages For Future Delivery
You can record messages and save them for future delivery. Versatile Voice
Processing will allow you to review these messages by using thereview future
deliveryoption.
1. Log-on to your mailbox.
2. PressOptsfrom the main menu for the options menu.
3. Press7on your telephone keypad while the options menu is active and
follow the voice prompts for specifying message destination and future
delivery date and time.
4. PressPlayto hear the first message marked for future delivery. Press
Nextto hear the next message marked for future delivery. PressExit
to return to the Options menu.
You can achieve the same results by using the voice prompts and your
telephone keypad as follows:
Press1to hear message scheduled for future delivery.
Press2to hear the next message.
Press4to cancel the future delivery.
Press#to return to the options menu.
Main Menu
Msgs  Send  Opts
Options menu
Xfer  Greet Exit
Schedule menu
Play  Next  Exit
Small Office & VVP Users Guide GCA70–347
18 – Small Office & VVP Users Guide 
						

							Understanding Other Features
This section contains descriptions of some of the other features of your
Versatile Voice Processing voice mail system. Consult your system
administrator or your dealer if you need additional information on any of these
features. Your system may not have all of these features.
Calling Your Mailbox From Another Location
You can call your voice mailbox when you are away from your office—from
another extension, at home, in your car, or from a public pay station. You can
hear your messages the same as you would if you were sitting right at your
desk! Also, you can send messages or change your mailbox options—such as
your greeting—from any touch tone telephone having a 12-button keypad.
To access your voice mailbox from an outside telephone,
1. Call your office telephone.
2. While the greeting is playing, press the#button on the keypad of the
telephone you are using.
3. You will be prompted to enter your mailbox number.
4. After entering your mailbox number, you will be prompted to enter
your password, if your mailbox uses one.
5. After you enter your password, you will hear the welcome message
and the main menu will play giving you all of the identical options you
have when you are using your office phone.
NOTE: Remember, even if the telephone you are using to call your office
has a display and interactive buttons, you will not see the proper
displays or be able to use the interactive buttons as you can on
your office phone.
To access your voice mailbox from another extension,
1. Press theVMAILbutton.
2. When VVP asks for that extension’s password, press the#button.
When the display is blank, press#again.
3. You will be prompted to enter your mailbox number.
4. After entering your mailbox number, you will be prompted to enter
your password, if your mailbox uses one.
5. After you enter your password, you will hear the welcome message
and the main menu will play giving you all of the identical options you
have when you are using your telephone.
NOTE: If the mailbox at the extension you are using has no password,
you will be in that extension’s open mailbox as soon as you press
the VMAIL button. If this happens, press #, wait until the display
is blank, then press # again. Follow the directions starting from
step 3 to access your mailbox.
GCA70–347 Small Office & VVP Users Guide
SmallOffice&VVPUsersGuide–19 
						

							Setting Up Distribution Lists
Your voice mail system can be set up with a list of mailboxes that can be
included in certain messages. For instance, if you are a manager, you could
create a list of all people that report to you so that you could send one message
to everyone at once. You can create up to four, 10-member distribution lists.
Using The Call Screening Feature
Versatile Voice Processing can get the caller’s name prior to transferring the
call to your extension, and then call your extension to tell you who is calling;
giving you the option of accepting the call or having the voice mail system
take a message.
Using Your Directory
Recording your name will activate the appearance of your mailbox in the
company directory. If you can’t remember the mailbox number of someone
else in the system to whom you want to send a message, access the directory
by pressing[from the voice menu for messages. Versatile Voice Processing
will ask you to enter the first few letters of the last name of the person to which
you wish to speak to. You will then hear possible matches that you can respond
to withyesornoreplies by pressing the interactive buttons on your directory
display.
Understanding Your Mailbox Schedules
Versatile Voice Processing can be set up to transfer calls to your extension,
forward messages to another mailbox, or notify you that you have messages
in your mailbox. All of these features have the ability to be on a separate
schedule to function the way you need during specified time periods. Consult
your system administrator or dealer for additional details.
Using The Message Waiting Light
The Versatile Voice Processing system will turn on your message waiting light
and cause it to flash anytime you have new messages waiting. After you have
listened to the last message, and return to the main menu, the message waiting
light will turn off.
Small Office & VVP Users Guide GCA70–347
20 – Small Office & VVP Users Guide 
						

							Using The Record Feature
The Record Feature enables you to record conversations and save them. (The
record feature must be enabled by a technical on a per-mailbox basis.)
Versatile Voice Processing allows you to listen to the recorded conversations
by accessing your mailbox and listening to the conversations as you would a
voicemailmessage.
1. When answer or make a call, one of the following displays appears:
2. Press theRECsoftkey to record the conversation into your mailbox
(depending on system programming, a recurring tone may sound to
indicate the call is being recorded) . The system will display the words
RECORDING,PAUSE,andSTOP. You can pause or stop the
recording by pressing the appropriate softkey. If the system is unable
to record, it will display an error message for 2 seconds.
Line 1
REC HOLD TRANS
Incoming Call Display
Line 1
CONF REC RLSE
Outgoing Call Display
Recording...
PAUSE STOP
Recording Call Display
Ext 1021
REC
Intercom Call
Conference
REC
Conference Call
GCA70–347 Small Office & VVP Users Guide
SmallOffice&VVPUsersGuide–21 
						

							3. If you press thePAUSEsoftkey, recording will be paused and the
system will display the wordsRECORDING PAUSED,RESUME,
andSTOP. PressingRESUMEwill restart recording; pressingSTOP
will stop the recording.
Listening To Incoming Messages
The listen feature allows you to screen calls by listening to an incoming
message and determining if the call needs your immediate attention. If you
wish to speak to the person leaving the message, simply press the softkey to
cancel the recording and take the call.
1. When a calling party is leaving a message at an idle station, the system
will display the following screen:
Caller ID/ANI information will be displayed for lines with available
information:
2. Select theLISTENsoftkey to listen to the party leaving you a message.
Select theCLEARoption to clear the LCD and display the date and
time.
LINE5INVM
LISTEN CLR
VM:9782200
LISTEN CLR
Record Paused...
RESUME STOP
Record Paused Display
Small Office & VVP Users Guide GCA70–347
22 – Small Office & VVP Users Guide 
						

							3. During the listening mode, the system will display thePICKUPand
STOPoptions. Pressing thePICKUPsoftkey allows you to take the
call and cancels the recording. TheSTOPoption allows you to stop
listening and continue recording the message.
Listen Line 5
PICKUP STOP
Listen Display
Line 5
REC HOLD TRANS
Display When Pickup
Button Is Pressed
GCA70–347 Small Office & VVP Users Guide
SmallOffice&VVPUsersGuide–23 
						

							Personal Directory
NameMailbox
Number
Small Office & VVP Users Guide GCA70–347
24 – Small Office & VVP Users Guide 
						

							Important Numbers
VVP’s Extension
My mailbox #
My password
Number Record Multiple Greetings Here
GCA70–347 Small Office & VVP Users Guide
SmallOffice&VVPUsersGuide–25 
						

							NOTES