Comdial LCD Speakerphone Station Users Guide

							Abbreviation Feature Definition
HAVE HOLDAsk Caller To Hold Send a non-verbal response to a
SOHVA caller so he or she will
know to place the outside caller
on hold.
LIGHTLight (contrast) Makes the LCD screen lighter.
MSGMessage Turns on message-waiting light
at another station.
MUSICBackground Music Turns on the background music
at your station. When chosen as
a feature, stores a button that
enables the function.
NEXTNext Display Shows the next display.
NoANSNo Answer /
ForwardForwards calls that ring at your
station but receive no answer.
OPTIONSOptions Selects interactive button
features.
OV E ROverride Overrides either a
do-not-disturb condition or a
busy condition at a station you
have called.
PAG EPaging Zone When chosen as a feature,
stores a button that provides
one-button access to paging.
PARKPark Orbit When chosen as a feature,
stores a button that one-button
parking of calls.
PCKUPPickup When chosen as a feature,
stores a button that releases
privacy for a current call.
PERSPersonal Routes your personal intercom
calls to a different station
location.
GCA70–258 Introducing The Telephone
LCD Speakerphone Station Users Guide 1 – 5 
						

							Abbreviation Feature Definition
PRIVPrivacy When chosen as a feature,
stores a button that releases
privacy for a current call.
QUERYButton Query Displays program status of
any button.
RECONReconnect Reconnects you to a
transferred call.
RINGRing Tone Select different ringing tones.
SAVESave Number Permanently saves last
number you dialed. When
chosen as a feature, stores a
button that provides the
function.
SDIALSpeed Dial Programs a number for
one-button calling.
SENDSend Transfer Re-transfers a previously
transferred call that returned
to your station.
SETSet Feature Enable call forwarding.
SOHVASubdued Off-Hook
Voice AnnounceSends a subdued off-hook
voice announcement to
another station.
SRCMusic Source Selects which music source
will supply background
music.
TAKE MSGTake A Message Send a non-verbal response to
a SOHVA caller so her or she
will know to take a message
from an outside party.
*Available only on 8024S-**.
Introducing The Telephone GCA70–258
1 – 6 LCD Speakerphone Station Users Guide 
						

							1.3 Using Your Speakerphone
When using your speakerphone, the microphone and loudspeaker are
farther away from you than when you use a handset. Both the signal from
the loudspeaker and the signal to the microphone must be strengthened.
When microphones and loudspeakers are close together (such as in a
speakerphone), additional amplification typically generates a ringing
sound (public address systems do this if the volume is too high or the
microphone is too close to a loudspeaker).
NOTE: The 8324F-** speakerphone can function in the full-duplex or
half-duplex mode. Both sets of guidelines (section 1.3.1 and
section 1.3.2) are applicable to the 8324F-**.
The 8012S-**, 8024S-**, 8324S-**, and 8312S-**
speakerphones only function in the half-duplex mode—only
section 1.3.2, Speakerphone User Guidelines, apply to these
telephones.
1.3.1 Using A Full-Duplex Speakerphone
TheImpact SCS8324F-** speakerphone uses the latest full-duplex
speakerphone technology. (Full-duplex technology enables both parties
on a speakerphone call to speak simultaneously—half duplex
speakerphones allow only one person to speak at a time.) The 8324F-**
will operate in either full-duplex or half-duplex mode depending on the
current line conditions. For example, satellite calls or calls with a delay
involved may prevent the telephone from operating in full-duplex mode.
At the beginning of each call, the telephone must perform a “speech
training” test. To achieve optimum performance from the full-duplex
speakerphone, Comdial recommends that each user in turn speak about
10 consecutive words to allow the telephone to “train” itself. Note that
during the “speech training” test, the speakerphone is operating in
half-duplex mode.
Depending on the telephone line conditions and the type of speakerphone
at the other end, it may not be possible for the 8324F-** to operate in
full-duplex mode. If the speakerphone at the other end is a half-duplex
speakerphone and both parties are in speakerphone mode, the half-duplex
speakerphone is the controlling factor, preventing the 8324F-** from
operating in full-duplex mode.
NOTE: Pressing any button (mute, hold, etc.) on the speakerphone
while in full-duplex mode causes the system to perform the
“speech training” test again. For example, if you press MUTE
while in full-duplex mode, when you release the call from
mute, the system will perform the entire “speech training” test
again.
GCA70–258 Introducing The Telephone
LCD Speakerphone Station Users Guide 1 – 7 
						

							1.3.2 Speakerphone User Guidelines
NOTE: The speakerphone user guidelines in this section do not apply
to the Impact SCS 8324F-** when it is operating in full-duplex
mode. However, when the 8324F-** is in half-duplex mode or
in “speech training” mode, the following guideline are
applicable.
•Both parties cannot talk at the same time. You must wait for silence
out of your loudspeaker before talking. You must stop talking to hear
the other party.
•Background noise may prevent the sound-activated switches from
operating properly. Avoid placing the speakerphone where it will
detect sounds from typewriters, keyboards, printers, paging systems,
and other equipment.
•Speak slightly louder than normal and with a clear, authoritative
voice. For the microphone to best detect your voice, speak within
three feet of it and face the telephone.
•Raising the volume of the loudspeaker makes it easier for the
sound-activated switches in your telephone to select the distant
party’s voice. Lowering the volume of the loudspeaker makes it
easier for the switches to select your voice.
•Since the system takes several seconds to provide the best switching,
constant sound patterns—such as elongating your words and playing
externally-supplied music—may prevent the sound-activated
switches from operating properly.
•Place the telephone on a hard surface and away from table edges. Do
not place the telephone in corners or enclosures. Do not let
obstructions come between you and the microphone. Rooms with
hard, flat surfaces that reflect sound may affect the sound-activated
switches.
•If you are using a handset and the other party is using a
speakerphone, avoid breathing heavily into your microphone. Avoid
other sounds that may affect the distant telephone’s sound-activated
switches.
•In some situations, such as when either you or the distant party are in
a noisy environment, you may have to lift your handset to ensure a
clear conversation.
•When both you and the distant party use speakerphones, the
sound-activated switches can occasionally detect both voices
simultaneously, thus blocking out both voices.
Introducing The Telephone GCA70–258
1 – 8 LCD Speakerphone Station Users Guide 
						

							·To manually place a call using your speakerphone,
1. Press theINTERCOMor line button.
2. Dial the number.
3. When party answers, speak toward the telephone.
·To automatically dial a number using your speakerphone,
1. Press the preprogrammed speed dial or DSS button and speak
toward the telephone when your party answers.
·To answer a call with your speakerphone,
1. Press theINTERCOMor line button with flashing red or
orange light.
2. Speak toward the telephone to answer the call.
3. To end a call with your speakerphone, just pressSPEAKER.
GCA70–258 Introducing The Telephone
LCD Speakerphone Station Users Guide 1 – 9 
						

							Interactive Buttons
(NOT programmable)LCD Alphanumeric
Display
Transfer/
Conference
Button
Hold
Button
Intercom
ButtonProgrammable
Buttons
MUTE SHIFTSPEAKERINTERCOMTRNS/CNF
TAP HOLD
OPERTUV PRS WXYDEF ABC QZ
MNO JKL GHI08 793 2
1
# 6 5 4
AW700A
R
Handset
Keypad
TA P
Button
Message
Wa i t i n g
Light
Microphone
Opening
Speaker
Button
Mute
ButtonShift
Button
Vo l u m e U p
Volume Down
Connectors On Bottom Of Telephone
Optional
HeadsetLine CordHandset
!
Impact 8024S-**
MUTE SHIF T
SPEAKERIN TERCOM
TRNS/CNF
TA P HOLD
OPERTUV PRS WXYDEF ABC QZ
MNO JKL GHI0 8 79 3 2 1#
6
5 4
AW700
R
LCD Alphanumeric Display
Speaker
Handset
TA P
Button
Transfer/
Conference
Button
Message
Waiting
Light
Hold
Button
Intercom
Button
Microphone
OpeningSpeaker
Button Mute Button Shift Button Volume DownKeypad Programmable
Buttons Interactive Buttons
(NOT programmable)
Volume Up
Connectors On Bottom Of Telephone
Line CordHandset
!
Impact 8012S-**
Introducing The Telephone GCA70–258
1 – 10 LCD Speakerphone Station Users Guide 
						

							2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 *
SHIFT
MUTE SPEAKER TRNS/CONF
HOLDTAP MESSAGE
Telephone Speaker
Dialpad
Handset
Programmable
Buttons
Speaker Button*
Microphone OpeningIntercom Button*
SCS02
LCD Alphanumeric
Display
Interactive Buttons
(NOT programmable)
Shift Button*
Mute Button*
Hold Button* Message Waiting Light*
TAP Button*Transfer/Conference Button*
R
*NOTE: These are default button locations.
Your system installer may have reprogrammed
these buttons to better suit your application. Vo l u m e U p
Volume Down
!
Connectors On Bottom Of Telephone
Optional IMIST Module
Handset or
Headset Optional Console-Top
Line Cord-Bottom
Impact SCS 8342F-XX
2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 *
SHIFT
MUTE SPEAKER TRNS/CONF
HOLDTAP MESSAGE
Telephone Speaker
Dialpad
Handset
Programmable
Buttons
Speaker Button*
Microphone OpeningIntercom Button*
SCS03
LCD Alphanumeric
Display
Interactive Buttons
(NOT programmable)
Shift Button*
Mute Button*
Hold Button* Message Waiting Light*
TAP Button*
Transfer/Conference Button*
R
*NOTE: These are default button locations.
Your system installer may have reprogrammed
these buttons to better suit your application. Vo l u m e U p
Volume Down!
Connectors On Bottom Of Telephone
Optional IMIST Module
Handset or
Headset Optional Console-Top
Line Cord-Bottom
Impact SCS 8312S-**
GCA70–258 Introducing The Telephone
LCD Speakerphone Station Users Guide 1 – 11 
						

							1.4 Adjusting The Telephone Pedestal
(Models 8312S, 8324S, and 8324F only)
Your telephone has an adjustable pedestal to allow you to select the most
comfortable viewing angle. When you receive the telephone, the pedestal
is in its lowest position—flush against the pedestal.
·To adjust the pedestal,
1. Grasp the rear of the pedestal base firmly with one hand while
lifting the rear portion of the telephone upward with your other
hand
2. While pivoting the telephone upward with one hand, pivot the
telephone supporting arms upward with your other hand while
feeling for the notches under the telephone. Notice there are
three sets of notches under the telephone corresponding to the
three positions available.
3. When the telephone is at the desired height, find the closest
pair of notches and place the supporting arms in the notches.
Press down slightly on the telephone until you feel the
supporting arms snap into place.
Telephone
Pedestal Base Supporting Arm
PED01
First Notch
Second Notch
Third Notch
(For Highest Position)
Introducing The Telephone GCA70–258
1 – 12 LCD Speakerphone Station Users Guide 
						

							Answering Calls
NOTE: Throughout this book, all references to fixed buttons are
printed in upper case bold type, for example “Press the
INTERCOMbutton.”
All references to interactive buttons are printed in upper case
bold italic type, for example “Press the OPTIONS button.”
2.1 Answering Calls
·To answer a call ringing at your telephone,
1. If the light is flashing orange, lift handset,
—OR—
if the light is red, press the flashing line button and lift handset.
·To answer a call using the speakerphone,
1. Press flashing line orINTERCOMbutton.
·To answer a call that is ringing at any telephone,
1. Lift handset.
2. PressINTERCOMand dialS4plus extension number of ringing
telephone.
·To answer a call that is ringing at a particular telephone in your
group,
1. Hear ringing.
2. PressINTERCOMand dial#4(ringing station must be
programmed in your call pickup group).
3. Speak toward telephone to answer call. Lift handset if you desire
privacy.
2
GCA70–258 Answering Calls
LCD Speakerphone Station Users Guide 2 – 1 
						

							·To answer a call that is ringing the loud ringer or night transfer
station,
1. Hear ringing.
2. Lift handset.
3. PressINTERCOM.
4. Dial65through68to select ringing zone (1–4) where the bell is
located, or dial69to answer any ringing zone.
NOTE: This feature is known as Trunk Access From Any Station
(TAFAS).
2.2 Answering A Subdued Off-
Hook Voice Announcement (SOHVA)
The installer may arrange your telephone to receive a subdued off-hook
voice announcement (SOHVA). If so, an intercom caller may mix into
your outside call and deliver a message to your telephone receiver for
you to hear.
·To respond verbally,
1. Press and holdREPLY.
2. Speak into handset.
·To respond non-verbally,
1. PressMSG.
2. PressHAVE HOLD,TAKE MSG(Take Message), orCALL
BACKdepending on which message you want to leave.
NOTE: Announcing station must have LCD speakerphone.
·To block a SOHVA,
1. PressBLOCKwhen calling party initiates SOHVA.
Answering Calls GCA70–258
2 – 2 LCD Speakerphone Station Users Guide