Comdial Keyvoice Installation Supervisor Guide

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c‘, LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
14. To change the message notification feature, press 5. (Note that each mailbox owner can
also log into the mailbox and complete this task-this does not need to be performed by a
system supervisor.)
15. The system voices a prompt identifying the current message notification setup, then
voices the notification options:
Press 1 if you would like to change the numberFollow the prompts to complete the procedure.
16. To change the...

8 LKE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
19. The system voices a prompt identifying any message scheduled for future delivery, then
voices the options:
To Hear the Next Message (scheduled for future delivery)
Xl .Follow the prompts to complete the procedure.
3.2 Working with Routing Boxes
3.2.1 Understanding the Routing Box Setup
The Lite system is pre-configured with 3 Routing boxes to process calls. Routing box 800
answers calls during office open business hours (specified as “day...

8 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
Sales.. . 
“)is not offered during office closed hours, therefore the prompts and call routing
options differ between box 800 and 80 
I.
. .. .I+‘,To accommodate the fact that a holiday lasts a full 24 hours, and thus holiday calls are
answered by both box 800 and 801 throughout those 24 hours, a holiday greeting is provided
in both box 800 and 801.
Box 800, Greeting 0 Example:“Welcome to [Company].If you know the extension number of the person...

& LIT-E SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
Note:If the system is set up to provide callers single-digit call routing options
(“. Press 2 for Sales.. ‘3, those options are also voiced to callers during this
greeting.
Other GreetingsUp to 
IO different greetings can be recorded and stored in each Routing box. Procedures for
recording additional greetings 
a’nd changing the currently active greeting in each box are
provided later in this section. The chart below is provided for you to note...

8 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 13.22 Recording Routing Box Greetings or Changing Currently
Active Greetings
1.From a telephone, call into voice mail and log into the supervisor mailbox 70. The
system voices the Main menu:
“To listen to your messages press 1.To send 
a message press 2.To clmnge yoaw optionspress 3. 
”
2.Press 3 to change options. The system voices the Options menu:
Options Menu
To Record Your Name
To Record Your Greeting
To Change Your Password
To Change Your...

@ LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
5.When prompted, press 1 to confirm the number you entered or press # if the number you
entered was incorrect. Once you press 
1 to confirm, the system voices the following
options, which relate to the currently active greeting:
..c
To Replay the GreetingPress 1
To Re-Record the GreetingPress 2
To Delete the GreetingPress 3
To Choose a New GreetingPress 5To Exit
Press #
6.If you intend to re-record the greeting, first press 1 to replay it. By...

.8 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
3.2.3 Changing the Single-Digit Call Routing
The Lite system can be set up to voice greetings to callers that include single-digit call
routing options, such as, 
“IVess 2 for Sales... ”On a system set up this way, a call is
transferred to a certain mailbox when the caller presses 2 during or after the greeting. 
Youcan control the digit(s) callers can dial and the route their calls will subsequently take using
the following procedure.
Note that...

8 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
5.When prompted, press 1 to corlfirm the number you entered or press # if the number you
entered was incorrect.Once you press 1 to confirm, the system voices the Routing Box
administration menu options:
Routing Box Menu
To AddPress 1
To DeletePress 2To Modify
Press 3To Exit
Press #
6.To make modificatiorls to the Routing box, press 3. The system voices the modification
options:
To Change the GreetingPress 1
To Change the RoutingPress 2To Exit...

ti LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
.)
;::Once you access this menu, be advised that you must not press # to exit it, since the # key
invokes a change to the destination for the pound key.If you want to return to the
previous menu, simply make no entry when you hear the special routing options prompt.
3.3 General System Maintenance
3.3.1 Enabling or Disabling a Port
1.From a telephone, call into voice mail and log into the supervisor mailbox 70. The
system voices the Main menu:...

$4 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
5.When prompted, press 1 to confirm the number you entered or press # if the number you
entered was incorrect.Once you press I to confirm, the system voices the port
administration options:
To Disable a PortPress 1
To Enable a PortPress 2To Exit
Press #
6.To shut down a port, press 1 to disable it. If you disable a port, all calls using that port
are immediately terminated.
7.To enable a port that is currently shut down, press 2.
3.3.2 Recording...