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Comdial Executech Model 616, 616b ELECTRONIC KEY SYSTEM Instructions Manual
Comdial Executech Model 616, 616b ELECTRONIC KEY SYSTEM Instructions Manual
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Installation IMI 66-037 .r$S~g&F Console - - ---UC - The optional DSS/BLF console may be installed at any station port to work in conjunction with a companion system station connected to the adjacent port (e.g.; port 10 for station and port 11 for console). The installed distance limit between the KSU and the console is the same as that specified for the companion station. Connect all four wires (voice pair and data pair) of the console cable to the station connection block. The voice pair connections of the console can he used simultaneously to enable a PA port function. Refer to the paragraph in this chapter headed Dial $c_$ie;g2 $&$ eddress. Port, and to the illustration shown in F?Gcre 5. Per that ~-?~,~,s;~~~ wire a PA amplifier input to the DSS/BLF console voice-pair at the station connector block clip terminals. 1Jse an audio matching transformer, as discussed in the referenced paragraph and illustration, to provide isolation. If an enable signal is required with the particular PA equipment being used, the console and PA equipment connections are limited to the station ports specified in the above mentioned reference. The DSS/BLF console port must be programmed as a DSS/BLF port (see Chapter 4 for programming details) before console operation can take place. The console port must be also programmed as a PA port if a PA amplifier has been connected to the voice pair as part of the system. CHECKOUT .xn.itial Condition - w - i i - k - - d- 4 i i - ‘d The system operating features are set to the system default conditions at initial power up. These conditions provide a basic operating system. They can be altered as described in the Chapter 4 Class Of Service programming discussion; however, the system should be initially checked out with the default conditions in place. The system default conditions are as follows. -All lines are DTMF -Voice signalling attempted first when intercom call is made -1 sec. pause time -2 sec. dial tone recall time -30 sec. recall from hold -All lines private -All lines are CO lines -300 msec. held call abandon time -No ringing line preference enabled -No prime line is chosen -DSS/BLF port is disabled -PA port is disabled -No delayed ringing enabled 29
Installation IMI 66-037 -No access denied -No origination denied -No automatic privacy released -Day and night ringing patterns set as follows: -station 10, 17, and 24 all lines -System-wide, all call paging in zone D (616B only) -Printer port set for 110 baud data rate (616B only) -Line select buttons l-n selects lines l-n (squared pairing) - Whenever the system is operating, default conditions can be reset from station 10 per the following instructions. 1. Press the button. 2. Press the following keys:@)m@)@)@)@m@) 3. Press the owo button. 0 Check the KSU and telephone installation for proper operation by performing the following actions. 1. Before any AC power is applied to the system, measure the resistance across each station voice and data pair. Disconnect the 25-pair cables from the KSU at the 66M-xx connector blocks but leave the stations connected. Make the measurements from the blocks (refer to Figure 3 to identify the connection points of the voice and data pairs). The measured resistance must be as follows: VOICE PAIR: 45 OHMS TYPICAL (40 OHMS MIN.--150 OHMS MAX.) DATA PAIR: 45 OHMS TYPICAL (40 OHMS MIN.--l50 OHMS MAX.) Readings which are outside of the above range indicate a possible wiring or station problem. 2. Connect the 25-pair cables, and plug the AC power plug of the KSU into the electrical outlet. 30
Installation IMI 66-037 3. Measure the voltage across one voice line and one data line and then across the other voice line and the other data line for each even and odd station. Make the measurements at the 66M-xx blocks (refer to Figure 3 as needed). The measured voltage must be as follows: . v each even sta. each odd sta. I I I Readings other than those shown above indicate a possible wiring or KSU problem. 4. Check the red light emitting diode (LED) system status indicator. Be sure that it is on steady. If it is off or flashing, disconnect and reconnect the AC power plug. If the indicator is still not on steady, refer to the Failure Analysis Flow Chart found in Chapter 5. 5. Refer to the information provided in Chapter 3 and in the users instructions supplied with the telephone for operating information. 6. From each telephone station, initiate and receive an outside line and an intercom line call. Be sure to set the ringer volume to the medium or high volume setting at each station. 7. Exercise every feature and option available at each individual station. Be sure that the line select indicators and any other indicators function properly. 8. Once the basic system is verified as completely operational, refer to Chapter 4 and perform the Class Of Service programming. 31 - 32
Operation CHAPTER 3 SYSTEM OPERATION IMI 66-037 SECTION 1 DETAILED OPERATING INSTRUCTIONS This section provides detailed operating procedures for all station features. The illustration shown in Figure 5 points out the operating controls and buttons of the stations. Some features and options illustrated and described herein may not be available on every station in the system. FIXED DSS STATION SELECTOR LOCATIONS do STATION 19 00 -- t 00 00 I MEMORY DIALING FEATURES lling of Special Number I -“- _. -tation Select (DSS) Intercom l Feature Code Dialing STATTON 18 Y ’ RECALL l Call Transfer MEMORY KEY A14 SAVE l Save Last Number Dialed l Store Auto/Speed Dial Numbers VOLUME CONTROL l Adjusts Voice Volume MUTE l Speed Dialing . Last Number Redial l Pulse/Tone Switching l Speaker Off (Monitor) l End Handsfree Call (Speakerphone Model) l DO Not Disturb ‘@KEY l System Speed Dial En; \ITCM HOLD l Intercom Line Selector l Hold Active Calls l Shift Pushbutton and Key Pad Functions l Pause storage RINGER CONTROL (ON BASE) A 5-key telephorie set is shown for illus- l Adjust Volume of Ringer Tone trative purposes. The Executech’” tele- phone set is also available as a IO-key model LINE SELECTORS PULL OUT DIRECTORY for use with systems which provide 6 or 6. l Select Line (underneath) linecapacity. Both5-keyand 10.keyconfig- l Enable Conferencing urations are available as handsfree dialing . Enable Speaker For On-Hook Dialing models and as full speakerphone models. NOTE: IJne Select keys are “Ymbered from left to right. Key 111 b next tothe HOLO key. Key~ilmro”gh8~when BYaIIable) OCC”pyan Upper row witi7 4 tdng located d,reCllY abole the HOLO key. Ible Figure 5. Full Feature Station Controls and Indicators 33
Operation BASIC OPERATION IMI 66-037 ORIGINATE A CALL (OUTSIDE LINE) Press an unlighted line select key. When the dial tone is heard, dial the desired number. The line select indicator will wink slowly at the calling station and be on steady at all other stations when the line select key is pressed. The station speaker will sound the dial tone and the ring back or busy tone - signals. If the calling station is not a speakerphone, the user must lift the handset to complete the call when the called party answers. If a busy tone is received or no answer is heard, the user must press the ON,T,, 0 key to end the call. ANSWER A CALL (OUTSIDE LINE) Press the line select key with the flashing indicator, and lift the handset. The indicator changes from flashing to a wink off at the calling station and to a steady bright at all other stations. MANUAL HOLD Ho1.d .A Cal.1 (O,uts.ide Line), -w-q - -m-d --i-a-~i- -d---m& SHIFT Ask the outside party to wait, and press the L-J HOLD key. The call goes on hold and thgH,$dicator changes to winking at all stations. As soon the key is pressed, the user can hang up or use any available telephone function. To return to the held party, press the line select key. Refer to the paragraph headed S.&A; TRANSFER for a discussion on transferring a held call. i.~i .~,- .-.. i.-. Automatic Abandpned Hold Re&ase .v--i - --d-ii -i-iU~iii-C ..i -c - - - - iii*4 If a held party hangs up, the key system will: wait a programmed period of time, automatically return the holding station to an idle condition, and turn off the line select indicator. This feature is contingent upon the availability of a loop disconnect feature in the TELCO/PRX equipment. If the key system is so programmed, the line select indicator will flutter rapidly at all stations and three quick tones bursts will sound at the holding station when someone has been on hold beyond a predetermined time. The holding station will periodically sound the three quick tone bursts as long as the call remains on hold. Exclusive Hold -a-i-~-s-i- -s-B SHIFT If the cl HOLD key is pressed twice and no other stations are connected to the same line, an exclusive hold condition is 34
Operation IMI 66-037 activated. The line select indicator will be on steady at all other stations and will wink off at the calling station. An exclusive hold will prevent any other station from accessing the held line. Should a recall from hold occur, the exclusive hold condition will revert to a standard hold condition allowing any other station to access the line. . INTERCOM CALLING Or iginatin.g fi .TQ.??$ Zj&nalled Intercom C&&A i-.-s - - ii - - _ _. -,.-. ,-: _ i.i .-.--. i -.- 1. v 2. 3. 4. Press the ITCM key. The intercom dial tone will sound, and the intercom indicator of the calling station will wink slowly. Dial the intercom number of the desired station. If the handset is off-hook, press the 0 ITCM key again. This action places the called station in a tone signalling mode. A double ringing tone burst, repeated every 4 seconds, will be heard at the station being called. Two bursts of a ring back tone will be heard at your station every 4 seconds. If handset on the calling station is on-hook when the called party answers, it must be lifted to complete the conversation link. If the called station is busy on another intercom call, the system will return a busy tone. If the called station is busy on an outside call, the system will return a fast ring back tone. The caller may wait for the called party to answer or disconnect by pressing the ,,N,TO key. e Answering A Tone s;&nalled Intercom $Xl,& .~ -. i.- .- - .~.- _ - ;-~ .-..- - - - -ii- i- .&.- 44 . ..-s- When the ringing tone sounds, the user must lift the handset to answer the call. If currently engaged in a call on an outside line, the user may disconnect from it by pressing the hookswitch, or place it on hold by pressing the ,TCM 0 key when the flashing intercom indicator is observed. .Qj.g.inat,ing p,.v&,e &ig.nalled Intercom Call ---v-v m:: -cc --i-c---l-i .- .i.m.&. 1. Lift the handset (even when using a speakerphone), press the 0 ITCM key, and listen for the dial tone. Dial the intercom number of the desired station. 2. The calling station will sound a single tone burst to let the user know that the voice signalling mode is active. They can speak their message after hearing this confirming tone. 3. If the called station is busy on an outside call, the system will revert to a tone signalling mode and the calling station will receive a fast ring back tone. 35
ion IMI 66-037 Operat 4. If the called station is busy on an intercom call, the calling station receive a busy tone. &.gy~gi-gg A yo_ig$ g&.n.ab.le.d T.nte.rc0.m ga,&& -‘i-d--; mT--.sm-- A user can respond to a single tone burst followed by a callers voice without lifting the handset. They need only to speak toward the telephone in a normal tone of voice, A two way conversation may continue in this handsfree manner or the user - can lift the handset for a private conversation. CALL TRANSFER $ppg && Ri.c.kue m--n- If the incoming line is common to the calling station and to the station to which a transfer is to be made, a common line pick up transfer can be effected by the station user. To do so, proceed as follows: 1. While the call is active, press the lTCM key. 0 This action automatically places the call on hold. 2. Make an intercom call to the station to which a transfer is desired, announce the call, identify the line, and hang up. 3. That station user must press the line select key of the called station to pick up the call. If the called station does not have direct access to the active line to receive a transferred call, follow the procedure detailed below to transfer a call. 1. While the call is active, press the 0 ITCM key. This action automatically places the call on hold. Use the intercom to contact the station to which the transfer is directed. 2. The user of the called station must lift the handset to accept a transferred call. Once the called station is ready to receive.the call, the caller must press the 0 RECALL key on the calling station. The transfer will take place. 3. If the called station does not answer, the caller can press the 0 RECALL key on the calling station to return to the held party. If the called party declines the call, they must hang up* The caller can then press the RECALL 0 key to return to the held party. MULTILINE CONFERENCING The key system will allow one telephone set to access two outside lines at the same time. The resulting three-way conversation is 36
Operation IMI 66-037 referred to as multiline conferencing. When using this conferencing feature, it should be noted that under certain line conditions transmission levels may not be adequate. To enable multiline conferencing, the station user must perform the following procedure. 1. Answer or make a call, and place it on hold. 2. Select an idle line, and make a second call. 3. Establish the conference per the following steps: a. Press and hold the line select key of the second call. b. Press the line select key of the first call. C. Release both line select keys. Roth lines are now connected to the same station in a conference call. 4. 5. 6. 7. The user can selectively disconnect one member of the conference call while saving the other by pressing the line select key of the line to be saved. The other line will automatically be disconnected. The user may hold conferenced lines and use other telephone features. The conference call can be re-established per step 3, above. Other stations may be added to the conference call by placing the conferenced line on hold and then releasing privacy. Refer to the paragraph titled ,&,IJP,Q.~ CONFERENCINGLPRIVACY REJEASE for details. i.s-m. adi--.d&. .&.-..- &.< _ _ i .- v4‘i^*e End the conference call by hanging up. AUTOMATIC PRIVACY A station can be programmed to operate in a normally private or a non-private mode. This feature can he programmed on a per line basis. The system manager determines station features. The private mode, when programmed, allows exclusive use of an active line. No other station can connect to an active line unless the add-on conferencing feature described below is used. In the non-private mode, when it is programmed, several stations in the system can connect to a line at one time. When a station is connected to a line, other stations can also connect to it. Another station user may connect to a line by pressing the line select key on their station. The resulting conference is referred to as common line pick up. 37
Operation IMI 66-037 ADD-ON CONFERENCE/PRIVACY RELEASE Once a station connects to a line in a private mode, all other stations are excluded from connecting to it. A user can add other stations to that line as follows: 1. Place the call on hold, and use the intercom feature to invite an additional station to join the line. 2. Press and hold the line select key on the first station. This makes the line non-secure. The user of the second station must press the same line select key to join the line. 3 : Release the line select key after the other station has joined the conversation to return the Pine to a private condition for both stations. FEATURES OPERATION LAST NUMBER REDIAL A station is equipped with a last number redial feature, it may be used to repeat the last number manually dialed from the dial pad. A station user may employ the feature as follows: 1. Press the 0 F! key. The station will automatically turn on the monitor speaker, select the station prime line, if available, or the last active line, and will dial the last number (up to 31 digits) that was dialed from the keypad. NOTE The keypad always exists, at idle, as an automatic line select speed dialer. If a line select key is pressed to select a line, the station converts the keypad to a manual dialing mode. Therefore, to avoid the need to manually dial a number after manually selecting a line, the user must convert t2yflkeypad back into a speed dialer by pressing the c3 key. HOLD 2. Listen for van answer or a busy tone. Pick up the handset to complete an answered call. terminate a busy or unanswered call. SAVED NUMBER REDIAL The c3 SAVE key can be used to store the last number manually dialed from the keypad. After the number is dialed and before any other numbers are dialed, the user can press the SAVE key to cause the last manually dialed number to be stored for later recall. This number remains stored until replaced by another one. This action can be taken while the station is either on-hook or off-hook. To dial using the saved last number feature, the user must do as follows: 38
Operation IMI 66-037 SHIFT 1. Press the cl HOLD key and immediately press the 0 SAVE key. The station will automatically turn on the monitor speaker; select the station prime line, if availahle, or the last active line: and dial the saved number. 2. Listen for an answer or a busy tone. Pick up the handset to complete an answered call. Press the ONlTO key to e - terminate a busy or unanswered call. AUTOMATIC REDIAL (OF BUSY NUMBERS) An automatic redial of a busy number can be performed by a station user. This feature is available when the station is connected to a line and a dialing operation has taken place resulting in a busy signal or no answer. Automatic redial is automatically disabled whenever a memory dialing feature is programmed at memory key 14 but is automatically restored when the programmed feature is cleared. To use the automatic redial feature, proceed as follows: 1. When the busy number signal is heard, press the memory key 14 (AUTO REDIAL). Banq up the handset if off hook. The 0 ITCM light will flash rapidly to indicate that automatic redial is active. 2. After a 1 minute wait, the system will activate the station monitor speaker, reselect the line, and redial the number. If the handset is not picked up or the ONlTO key is not 0 pressed (because of a continued busy signal), the line will be dropped approximately 20 seconds after the number is completely dialed. times. Automatic redial action will repeat ten If the ringing tone is heard, the handset must be picked up or the ON,TO e key pressed to take control of the call. taken. The indicator will stop flashing when this action is NOTE On a speakerphone, pressing the take control of a call either by key or by lifting the handset. Although a conversation can he established on a speakerphone without taking control of the call the line will be disconnected within 20 seconds if kontrol action is not taken. 3. Cancel the automatic redial by lifting and replacing the handset. Any other use of the station while the automatic redial feature is active will cancel further automatic redial action. The indicator will stop flashing when automatic redial is cancelled. 39