Comdial Executech II Model 816 Instructions Manual
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COMDIAL Executech II • Installation • Maintenance • Programming
-I c; INSTALLATION AND MAINTENANCE INFORMATION FOR THE MODEL 616 ELECTRONtC KEY SYSTEM SERIAL NUMBER YvvwvvYwwwvvvvvvvYvwv . . . 111 1311 66-Q31 July, 1986 - - -_-_c /-_--_ ‘. _- . . .’ _ _.
Table Of Contents . IMI 66-031 ;‘ L TABLE OF CONTENTS CHAPTER 1 INTRODUCTION . . ..*.................................. 1 SECTION 1 GENERAL INFORMATION ............................. 1 MANUAL SCOPE ........................................... GENERAL DESCRIPTION .................................... : KEY SYSTEM FEATURES .................................... SPECIFICATIONS ........................................ SECTION 2 INSTALLER/USER INFORMATION REGARDING FCC RULES AND REGULATIONS . . . . . . . . ..A............... 15 CHAPTER 2 INSTALLATION ...................................... MOUNTING.CONSIDERATIONS ............................... 11% CABLE ROUTING ......................................... 20 CONNECTIONS ........................................... 21 CHECKOUT .............................................. 29 SYSTEM CLOCK INFORMATION .............................. 31 *. CHAPTER 3 OPERATION ......................................... 33 BASIC OPERATION .......................................... 34 FEATURES OPERATION ....................................... 38 OPTIONAL FEATURES OPERATION .............................. 46 STATION OPERATING CONDITIONS ............................. 48 SMDR AND COS PRINTOUT .................................... 50 CHAPTER 4 SYSTEM PROGRAMMING ................................ 53 GENERAL INFORMATION ................................... 53 BASE LEVEL PROGRAMMING ENTRY .......................... 53 SYSTEM COS ............................................ 54 LINE COS .............................................. 59 STATION COS ........................................... 61 CHAPTER 5 MAINTENANCE . . . ..*......a........................... 71 SECTION 1 TECHNICAL ASSISTANCE AND REPAIR SERVICE........7 1 SECTION 2 TROUBLESHOOTING ................................ 71 CHAPTER 6 REPLACEMENT PARTS . . . . . . . . . ..a..................... 76 PUBLICATION INDEX . . . . . . ..***.......*...........*............ 77 iv
. Introduction IMI 66-031 CHAPTER 1 INTRODUCTION SECTION 1 GENERAL INFORMATION MANUAL SCOPE This publication contains installation and maintenance information for the Model 816 electronic key system and associated electronic key telephone sets. The installation procedures detailed in this manual, for the most part, should be performed by a trained technician. The following service items may, however, be performed by any user at his or her discretion. All other servicing must be performed by factory authorized personnel. Place or replace any designation strips on the face of the telephone. Replace the telephone line or handset coiled cord. Replace telephones and handsets. The handset is a special type. Other handset types will not work properly. Relocate the telephone when it is plugged into the proper system jacks. RELATED INFORMATION l IMI 01-001 Compliance Requirements To FCC Rules and Regulations Part 68 and 15 l IMI 01-005 Handling Of Electrostatically Sensitive Components l Users Guide (supplied with the stations) GENERAL DESCRIPTION The Model 816 electronic key system consists of an electronic Key i Service Unit (KSU), dedicated electronic key system telephone sets (stations), and interconnecting wiring consisting of small, 4-wire, twisted-pair cable. This electronic key system is designed to not only provide the economy and features of a conventional lA2 type system but also a much easier installation made possible with small size wiring. Advanced operating features are made possible by the electronic technology used in the KSU and the dedicated key system telephone set. : ; ;c The system is equipped for a maximum of 8 lines and 16 stations. 1 _ x-----------T---_, _..__-._L__--_. --- -__ z---
I IMI 66-031 : L Introduction The KSU is a fully electronic key service unit. It is essentially a special purpose computer system acting as a communications controller between TELCO or PABX supplied lines and propriatery 3-line and 8-line telephone stations. The KSU is contained in a functional, modern-style metal housing of contemporary design in keeping with the needs-of the modern offlce enviroment. .It is engineered to be wall or rack mounted. -W- The telephone set is an electronic, microprocessor-controlled device. It is desi 7 ned to allow not only multiline pickup but also single key access to eatures available from the serving TELCO or PABX switch. All stations are equipped with standard modular jacks. The telephone sets are available in 3-line (S-button) and 8-line (lo-button) handsfree dialing models: 3-line and 8-line full speakerphone models; and an B-line, handsfree dialing model with a busy lamp field. _. KEY SYSTEM FEATURES , * -. The electronic key telephone system provides a broad range of features. Some of the features are a permanent part of the system while others are programmable as part of the system or station F rogramming procedure. The following paragraphs describe the eatures. &W&%4&8~~~~ Access to particular lines can be denied to certain stations in the system through system programming. This access denied feature is programmable on a per line/per station basis. _. 4b@JGQ Canferance &4Ji!&&W This system feature allows the stations, while operating in a private mode, to add another station to an existing call or to a.multiline call. WW.WW&&MQ~ All-call and zone paging allows the system stations to be used to receive or originate one-way messages in order to find, notify, or -~ summon someone.. A station can be enabled by-programming to receive all-call and zone paging messages through the station speaker, and to originate them using the station handset. A station can be programmed . to only receive messages‘or programmed to orignate messages as well. The programming can enable zone paging in up to four different zones or system-wide, all-call paging. Each station can be programmed to be in any or all zones for both receiving and originating messages. The 2
Introduction IMI 66-031 , . c system defaults to system-wide, all-call paging in zone D with all stations having both receive and originate capability. A station port can be programmed to interface with an external paging amplifier. It can be dial accessed from the other stations in the system. A line port can also be programmed to interface with an external paging amplifier. This paging amplifier can be accessed from the stations in the system with the line select key. DTMF tones can be dialed through the line paging port to provide zone selection if dialed zone selection is available at the external paging amplifier. If an on-hold party hangs up at the TELCO/PBX end of the communications link, causing an interruption in the tip/ring line current, the system will drop the line off of the hold condition and return it for service. The line select indicator will turn off to indicate an idle line condition. If the intercom line is selected while an outside line call is active, this system feature will cause the outside call to be automatically placed on hold. A system feature provides automatic privacy on all lines at every station. Automatic privacy prevents other stations from joining a station on an active line unless that station user allows it. Through programming, the system can be configured so that certain lines are . normally non-private. When the non-private line is in use at a particular station, users of other stations in the system can join that station user on the non-private line. This can be accomplished by pressing that line select key on their station. An automatic redial of the last dialed number is available at every station. A busy number or unanswered call is automatically redialed by this feature. Once automatic redial is selected, the station will select a line, automatically dial a number, and wait for a response. It will do this once a minute for 10 minutes. c 3
f w Introduction IMI 66-031 , ; L The user must lift the handset to complete the call voice link. f Lifting the handset or pressing any other key will cancel further X_/ automatic redial action. Users of the optional speakerphone station can complete the call voice link by pressing the MONITOR OFF key instead of lifting the handset. The system will detect an A-lead contact closure on certain incoming lines. When the system detects an A-lead contact Closure by an external device connected to one of these lines, it causes a busy line light indication for this line to appear at all the stations in the system. This A-lead contact closure provides detection only. The system does not send any A-lead signal to the external device connected to the line. Pressing the line select key on a system station cannot interrupt the external A-lead device unless the line is programmed to be non-private. Refer to the discussion titled 2&J&Q&& G&&!J@?~&UU~&~ The system provides basic, lA2 type features. Features such as selective line pickup, common line, hold, and multiline pickup and hold are available at every station. -4 The system programming is electronically protected by a super-cap device during an AC power failure. The stored program data will remain in memory for a minimum of W-*:hours after AC power fails or is disconnected, Some key system models include a system clock. On those models, the system clock will continue to run and keep time for at least 30 minutes after an AC power failure or disconnect. : ; There is an optionally available 8-line telephone station equipped with 14 visual indicators adjacent to the memory keys. This station provides all of the available features in addition to a Busy Lamp Field (BLF) display. The visual indicators of this station display the status of the Direct Station Selection (DSS) intercom stations provided by the system at the key locations.
Introduction IMI 66-031 The internal speaker at each station provides call-announce capability over the intercom link. A handsfree response to a call-announce call can be made. the handset. This response is transmitted by the microphone built into Call transfer allows incoming calls to be transferred from one station to another, via the intercom link, in one of two ways. If both stations have access to the incoming line, a common line pickup transfer can be effected. If the other station does not have access to the incoming line, transfer can still take place using the system transfer feature. Some transfer considerations are as follows: If a transfer is attempted when there is no call on hold, the station being transferred to will receive the intercom dial tone, and the transferring station will be dropped from the intercom line. If a transfer is attempted and the station being transferred to does not answer the intercom call, the call. the transferring station will reconnect to Contact points are available which provide relay contact closures c whenever an incoming line rings and whenever station 17 rings. The contact closures track the ringing pattern and can be used to control an external signalling device. When certain station ports are prrogrammed to function as PA ports, these contact closures become enable contacts. They close when the PA port is called and can be used to enable an external PA system. ~11 class of service (COS) programming is performed from station 100 COS programming is used by the installer to configure and maintain the system, line, and station operating conditions. Class of service and toll restriction records can be received and printed by any RS-232 compatible serial printer which is capable of operating at 110/300 baud. At initial power up of the system, the operating features are set to a specific group of operating conditions (default conditions). The default conditions provide a complete operating system for use. It can be left as a defaulted system or reprogrammed as desired. Default conditions can be restored, if desired, by programming action. 5
Introduction IMI 66-031 W.nsQ~&L~~ _ ._ The system attendant station (station 10) can be called whenever the 0 key is dialed on the intercom line. The ringing pattern of an incoming call follows the ringing pattern of fhe TELCO or PBX system. The ringing pattern of a tone signalled intercom call presents two tone bursts sounded every 4 seconds. A voice signalled intercom sounds two tone bursts one time. Any station can be set to a do-not-disturb mode with the MONITOR. key. While in this mode, the station will not ring on any incoming call nor will it accept an intercom call. The DSS/BLF Console is an optional console device designed to be a companion to a regular system station. It is useful with high call volume systems which require a dedicated call transfer location. The console provides 24ikey direct station selection (DSS) intercom and an associated busy lamp field (BLF). It also provides one-key access to system-wide! all-call paging. The console is designed to be connected to any station port and serve as a companion to the station connected to the adjacent data-line paired port. Installation of this option to a system does not affect any features currently available to the companion station. duda- 4ikxaas 442su &?a& &4&s&4 Ji$&2sa U8W A faceplate mounted volume control on each station can be adjusted to set the audio level of the call announce speaker output, A bottom mounted volume control on each station can be adjusted to set the audio level of the tone ringer. The system can accept DTMF tones from a station, send them through the TELCO network, and hav.e them received at the distant end for inward call completion at the distant system. This conventional, off-hook dialing mode can be performed from every station in the system. Pressing the HOLD key twice, when placing a call on hold, effects an exclusive hold. condition. Exclusive hold links the held call to the timed hold recall timeout feature. Exclusive hold prohibits the held call from being picked up at any other station during the programmed timeout period. After timeout, audible and visual signalling will occur and the exclusive hold condition will revert to a normal line hold condition. 6
. Introduction d Each station intercom for comes equipped lgSSLvuithanskseLw with a built-in direct station select stations 12 through 25. Access to these stations is IMI-66-031 ’ effected by pressing the intercom select key and then pressing one of the memory keys. This action completes a voice announced intercom call to the selected station. Any active outside line is automatically placed on hold when the intercom select key is pressed. When custom calling features are available via a .flash signal, the system can be programmed so that the RECALL key will generate a flash signal when it is pressed. When custom calling features are not available, the system can be programmed to allow the RECALL key to act as a positive disconnect or dial tone recall key. These two features are mutually exclusive. The system can be programmed to provide only one of these features at a time. Flexible ringing assignments are programmable on a per line/per station basis. The system can be configured to provide direct ringing for every line at every station; direct ringing for prime line with delayed ringing for all other lines; and prime line ringing only. Ringing can be disabled for each line on an individual basis at each station. Subdued ringing is automatically provided to any station that is busy on an outside line. The station handset is compatible with magnetically-coupled hearing aids. The light associated with the line select keys provide a visual indication of the in-use and hold status of each line available for use at a particular station. Refer to the discussion titled, a a B&S &JJJ&JJ~ J&J&-~,