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Comdial Execumail 6.5 Instructions Manual

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Page 11

Message groups let you send the same message 
to many people. A message group is simply a 
distribution list for messages you send to the 
group. You send a message to a group just like 
you send a message to a subscriber, identifying 
the group by name or group number. 
Your system manager may create message 
groups for you. You can also create and edit 
your own message groups by phone. 
You create or edit groups as part of your setup 
options. Once you create a group, you can add 
or delete subscriber...

Page 12

12 
The fourth part of the system conversation lets 
you change setup options. 
You can use any touchtone telephone to change 
many aspects of your personal setup. You can 
change your personal greetings, message 
groups, 
call transfer options, message delivery settings, 
security code, n’ame on the system, and directory 
listing. 
The next few pages describe these setup options 
and how to change them. 
Setup Options Adjust to You 
If you are satisfied with your setup as is, you do 
not have to change...

Page 13

13 
Four Sets of Options 
There are four kinds of setup options that you 
can change over-the-phone: 
l Personal Greetings 
l Message Croups 
l Call Transfer & Delivery Options 
l Personal Options 
[Change] 
Keypad Shortcuts 
If you frequently change just one or two setup 
options, such as your personal greeting or your 
message groups, you can use a keypad shortcut 
to jump directly to that setup option. A list of 
keypad shortcuts appears later in this guide.  

Page 14

14 
Outside callers hear your personal greeting 
before they leave you a message. For example: 
“Hello, this is Pat Green. I can’t take your call at 
this time. Please leave a message.” 
If you don’t record your own greeting, the 
system will greet callers with your name or 
extension number. 
[7 [MessageGroups) 
q ITransfer&] 
or Personal Options 
Your Alternate Gree tina 
Your voice mailbox has two meetings. a To change your greeting 
standard greeting and an alternate greeting. I. Press q for no until...

Page 15

15 
As part of setup options, you can create your 
own message groups. Each group you create has 
its own number or name. If you send a message 
to the group, the message will be copied to all 
group members. 
0 [ Greetings 1 
d 
r-If Transfer & Delivery 
1 
0 [ Personal Options 1 
Private and Open Groups 
If you create a private group, only you can send 
messages to it. If you create an open group, 
other subscribers can also send messages to the 
group. You can send messages to your private 
groups and...

Page 16

16 
As part of setup options, you can hear a list of 
the message groups you own. You can also 
delete any message group you own or change 
the group’s number, spelled name, or recorded 
name. 
Greetings 
7 
or Personal Options 
To list your message groups 
This will list only the message groups you 
can edit. 
I. Press 
q for no until you hear “Access 
Setup Options?” Press 
q for yes. 
2. Press 
q for no until you hear “Change 
your groups?” Press 
q for yes. 
3. Press 
q when asked to create a new...

Page 17

17 
As part of setup options, you can hear a list of 
the current members of any message group you 
own. You can add members to the message 
group or delete members from it. 
Adding Guests to Message Groups 
Your guests are special users who can send and 
receive messages only with you. Since guests 
can trade messages only with you, you can add 
them to your private groups, but not to any open 
groups you own. 
Guests do not have extension numbers, so you 
add them to a group by either spelling their...

Page 18

The voice mail system may be set up to transfer 
calls to you just like a receptionist. If you are 
unavailable or on another call, the system will 
take a message for you. If you will be away for a 
while, you can turn off call transfer or have your 
calls transferred to a different phone number 
q [Greetings) 
q [ Message Groups 
a 
q [PersonalOptions] 
Your system manager can set a variety of call 
transfer and call screening options that control 
how calls are transferred to you.* Depending on 
these...

Page 19

19 
The system may be set up to screen the calls it 
transfers to you.* If call screening is turned on, 
the system will ask the caller’s name. Then it will 
ring your extension, tell you the caller’s name, 
and.ask if you want to take the call. If you don’t 
take the call, the system will take a message for 
you. 
If your system manager has set up call screening 
options for you, you can turn call screening on 
or off from any touchtone phone, as part of your 
setup options. 
Contact your system manager...

Page 20

20 
The system may be set up to allow callers to 
hold for you.* If call holding is turned on and 
your line is busy, callers can hold until you are 
available or they can leave a message for you. 
Callers are told how many other calls are 
already holding. 
If your system’manager has set up call holding 
for you, you can turn call holding on or off from 
any touchtone phone, as part of your setup 
options. 
Your system manager will set up how many calls 
can hold for you and how long the callers may...
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