Comdial Execumail 6.5 Instructions Manual
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Message groups let you send the same message to many people. A message group is simply a distribution list for messages you send to the group. You send a message to a group just like you send a message to a subscriber, identifying the group by name or group number. Your system manager may create message groups for you. You can also create and edit your own message groups by phone. You create or edit groups as part of your setup options. Once you create a group, you can add or delete subscriber...
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12 The fourth part of the system conversation lets you change setup options. You can use any touchtone telephone to change many aspects of your personal setup. You can change your personal greetings, message groups, call transfer options, message delivery settings, security code, n’ame on the system, and directory listing. The next few pages describe these setup options and how to change them. Setup Options Adjust to You If you are satisfied with your setup as is, you do not have to change...
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13 Four Sets of Options There are four kinds of setup options that you can change over-the-phone: l Personal Greetings l Message Croups l Call Transfer & Delivery Options l Personal Options [Change] Keypad Shortcuts If you frequently change just one or two setup options, such as your personal greeting or your message groups, you can use a keypad shortcut to jump directly to that setup option. A list of keypad shortcuts appears later in this guide.
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14 Outside callers hear your personal greeting before they leave you a message. For example: “Hello, this is Pat Green. I can’t take your call at this time. Please leave a message.” If you don’t record your own greeting, the system will greet callers with your name or extension number. [7 [MessageGroups) q ITransfer&] or Personal Options Your Alternate Gree tina Your voice mailbox has two meetings. a To change your greeting standard greeting and an alternate greeting. I. Press q for no until...
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15 As part of setup options, you can create your own message groups. Each group you create has its own number or name. If you send a message to the group, the message will be copied to all group members. 0 [ Greetings 1 d r-If Transfer & Delivery 1 0 [ Personal Options 1 Private and Open Groups If you create a private group, only you can send messages to it. If you create an open group, other subscribers can also send messages to the group. You can send messages to your private groups and...
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16 As part of setup options, you can hear a list of the message groups you own. You can also delete any message group you own or change the group’s number, spelled name, or recorded name. Greetings 7 or Personal Options To list your message groups This will list only the message groups you can edit. I. Press q for no until you hear “Access Setup Options?” Press q for yes. 2. Press q for no until you hear “Change your groups?” Press q for yes. 3. Press q when asked to create a new...
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17 As part of setup options, you can hear a list of the current members of any message group you own. You can add members to the message group or delete members from it. Adding Guests to Message Groups Your guests are special users who can send and receive messages only with you. Since guests can trade messages only with you, you can add them to your private groups, but not to any open groups you own. Guests do not have extension numbers, so you add them to a group by either spelling their...
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The voice mail system may be set up to transfer calls to you just like a receptionist. If you are unavailable or on another call, the system will take a message for you. If you will be away for a while, you can turn off call transfer or have your calls transferred to a different phone number q [Greetings) q [ Message Groups a q [PersonalOptions] Your system manager can set a variety of call transfer and call screening options that control how calls are transferred to you.* Depending on these...
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19 The system may be set up to screen the calls it transfers to you.* If call screening is turned on, the system will ask the caller’s name. Then it will ring your extension, tell you the caller’s name, and.ask if you want to take the call. If you don’t take the call, the system will take a message for you. If your system manager has set up call screening options for you, you can turn call screening on or off from any touchtone phone, as part of your setup options. Contact your system manager...
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20 The system may be set up to allow callers to hold for you.* If call holding is turned on and your line is busy, callers can hold until you are available or they can leave a message for you. Callers are told how many other calls are already holding. If your system’manager has set up call holding for you, you can turn call holding on or off from any touchtone phone, as part of your setup options. Your system manager will set up how many calls can hold for you and how long the callers may...