Comdial Dsu II LCD Speakerphone Station Users Guide

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MUTE SHIF TSPEAKERIN TERCOMTRNS /CNFTAP HOLD
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COMDIAL
2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 *
SHIFT
MUTE SPEAKERTRNS/CONF
HOLDTAP MESSAGE
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DSU and DSU II Series
Digital Telephone Systems
LCD Speakerphone
Station User’s Guide
l 
						

							This user’s guide applies to the following system and telephone
models:
System Models:
•DSU systems with software 20A and later.
•DSU II systems with software 4A and later.
Te l e p h o n e M o d e l s :
•Impact 8012S-** Rev. A and later.
•Impact 8024S-** Rev. A and later.
•Impact SCS 8312S-** Rev. A and later.
•Impact SCS 8324S-** Rev. A and later.
•Impact SCS 8324F-** Rev. A and later.
If you need more information, consult GCA70–245,LCD
Speakerphone Reference Manual.
Contact your Comdial dealer for updates of this as well as other
Comdial publications.
Comdial strives to design the features in our communications systems to
be fully interactive with one another. However, this is not always possible,
as the combinations of accessories and features are too varied and extensive
to insure total feature compatibility. Accordingly, some features identified
in this publication will not operate if some other feature is activated.
Comdial disclaims all liability  relating to feature non-compatibility or
associated in any way with problems which may be encountered by
incompatible features. Notwithstanding anything contained in this
publication to the contrary, Comdial makes no representation herein as to
the compatibility of features.Ò
Ò
Ò
2/12/97
* Tri-Level Compression
is a registered trademark
of ACS Wireless, Inc. 
						

							Contents
Pa g e
1Introducing The Telephone........................... 1–1
1.1 Using Your Speakerphone......................... 1–1
1.1.1 Using A Full Duplex Speakerphone........... 1–2
1.1.2 Speakerphone User Guidelines............... 1–3
1.2 UsingTheLCDAbbreviations..................... 1–6
1.3 Knowing Your Speakerphone Functions............. 1–10
1.4 UnderstandingWhatTheLightsMean.............. 1–12
1.5 UnderstandingWhatTheRingsMean .............. 1–13
1.6 AdjustingYourTelephone’sPedestal ............... 1–14
2AnsweringCalls..................................... 2–1
2.1 AnsweringCalls ................................ 2–1
2.2 Answering A Subdued Off-
Hook Voice Announcement (SOHVA)............... 2–2
2.3 UsingTheCallerIDFeature....................... 2–3
3MakingCalls ....................................... 3–1
3.1 MakingACall.................................. 3–1
3.2 UsingSpeedDial................................ 3–1
3.3 Making A Subdued Off-Hook
Voice Announcement (SOHVA).................... 3–2
3.4 UsingLastNumberRedial........................ 3–3
3.5 AccessingLines ................................ 3–3
3.6 UsingDialByName............................. 3–4
3.7 UsingAutomaticCall-Back ....................... 3–5
3.8 UsingCallWaiting .............................. 3–5
4PlacingCallsOnHold................................ 4–1
4.1 HoldingCalls................................... 4–1
4.2 UsingCallPark................................. 4–2
GCA70–281 Contents
Contents – 1 
						

							Pa g e
5TransferringCalls................................... 5–1
5.1 TransferringOutsideCalls ........................ 5–1
6ConferencingCalls .................................. 6–1
6.1 ConferencingStationsTogether .................... 6–1
6.2 MakingUnsupervisedConferenceCalls ............. 6–2
7Using The Other Telephone Features................... 7–1
7.1 AdjustingTheDisplayContrast.................... 7–1
7.2 Blocking Voice-Announce Calls.................... 7–1
7.3 DisplayingButtonFunctions(ButtonQuery) ......... 7–2
7.4 EngagingAutomaticSetRelocation................. 7–3
7.5 EnteringAccountCodes.......................... 7–3
7.6 ForwardingCalls................................ 7–4
7.7 Activating The Call Forward
OutsideSystem(CFOS)Feature.................... 7–5
7.8 ListeningToACallOverThe
Telephone Speaker (Group Listening)............... 7–6
7.9 MakingAPagingAnnouncement................... 7–6
7.10 Muting Your Telephone........................... 7–9
7.11 Setting A Do Not Disturb At Your Telephone.......... 7–9
7.12 Setting The Volume Control...................... 7–10
7.13 Setting Your Personal Ringing Tones............... 7–11
7.14 Switching Between Pulse And Tone................ 7–12
7.15 Using Background Music........................ 7–12
7.16 Using The Recall/Flash Feature................... 7–13
7.17 Using Toll Restriction Override................... 7–13
7.18 Operating Your Telephone As A Departmental Station . 7–14
8. Sending And Receiving Non-Verbal Messages........... 8–1
8.1 UsingTheMessagingFeature ..................... 8–1
8.2 UsingLCDMessaging ........................... 8–2
8.3 UsingStation-To-StationMessaging ................ 8–3
Contents GCA70–281
2–Contents 
						

							Pa g e
9ProgrammingYourTelephone ........................ 9–1
9.1 Storing Autodial Or Personal Speed Dial Numbers..... 9–1
9.2 StoringDSSNumbers............................ 9–2
9.3 StoringFeatureButtons .......................... 9–2
1
0Operating Your Telephone With A DSS/BLF Console
10.1 Operating Your Telephone With A DSS/BLF Console . . 10–1
10.1.1 AccessingTheButtonLevels............... 10–2
11Troubleshooting Your Telephone..................... 11-1
PublicationIndex................................... Index–1
Appendix A Quick Reference Guide...................... A–1
GCA70–281 Contents
Contents – 3 
						

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							Introducing The Telephone
Congratulations and thank you for using a Comdial telephone! This
manual serves as a helpful guide for using your new telephone’s many
functions. If you should need more information about a particular
function or on a function not listed in this guide, consult theLCD
Speakerphone Reference Manual,GCA70–245 (your system attendant
should have several copies).
1.1 Using Your Speakerphone
When using your speakerphone, the microphone and loudspeaker are
farther away from you than when you use a handset. Both the signal from
the loudspeaker and the signal to the microphone must be strengthened.
When microphones and loudspeakers are close together (such as in a
speakerphone), additional amplification typically generates a ringing
sound (public address systems do this if the volume is too high or the
microphone is too close to a loudspeaker).
NOTE: The 8324F-** speakerphone can function in the full-duplex or
half-duplex mode. Both sets of guidelines (section 1.1.1 and
section 1.1.2) are applicable to the 8324F-**.
The 8012S-**, 8024S-**, 8324S-**, and 8312S-**
speakerphones only function in the half-duplex mode—only
section 1.1.2, Speakerphone User Guidelines, apply to these
telephones.
1
GCA70–281 Introducing The Telephone
LCD Speakerphone Station Users Guide 1 – 1 
						

							1.1.1 Using A Full-Duplex Speakerphone
TheImpactSCS 8324F-** speakerphone uses the latest full-duplex
speakerphone technology. (Full-duplex technology enables both parties
on a speakerphone call to speak simultaneously—half duplex
speakerphones allow only one person to speak at a time.) The 8324F-**
will operate in either full-duplex or half-duplex mode depending on the
current line conditions. For example, satellite calls or calls with a delay
involved may prevent the telephone from operating in full-duplex mode.
At the beginning of each call, the speakerphone must perform a “speech
training” test to achieve optimum full-duplex performance.
·To perform a speech training test,
1. Make a call on your 8324F-** full-duplex speakerphone using
the speaker mode.
2. Speak about ten consecutive words to the called party and
listen for his or her reply of about equal length. At this time,
your speakerphone will be operating in half-duplex.
3. If the called party is also using a full-duplex speakerphone, the
speech training test is complete and you will be able to carry
on a normal conversation in full duplex; that is, you and the
called party will be able to interrupt one another any time
during the conversation. However, if the called party’s
telephone is a half-duplex speakerphone, his or her telephone
is the controlling factor, preventing your speakerphone from
operating in the full-duplex mode.
NOTE: Pressing any button (mute, hold, etc.) on the speakerphone
while in full-duplex mode causes the system to perform the
“speech training” test again. For example, if you press MUTE
while in full-duplex mode, when you release the call from
mute, the system will perform the entire “speech training” test
again.
Introducing The Telephone GCA70–281
1 – 2 LCD Speakerphone Station Users Guide 
						

							1.1.2 Speakerphone User Guidelines
NOTE: The speakerphone user guidelines in this section which do not
apply to the Impact SCS model 8324F-** when it is operating
in full-duplex mode are noted. However, when the 8324F-** is
in half-duplex mode or in “speech training” mode, the
following guidelines are applicable.
•Both parties cannot talk at the same time. You must wait for silence out
of your loudspeaker before talking. You must stop talking to hear the
other party. (This does not apply to the full-duplex mode.)
•Background noise may prevent the sound-activated switches from
operating properly. Avoid placing the speakerphone where it will
detect sounds from typewriters, keyboards, printers, paging systems,
and other equipment.
•Speak slightly louder than normal and with a clear, authoritative voice.
For the microphone to best detect your voice, speak within three feet
of it and face the telephone.
•Raising the volume of the loudspeaker makes it easier for the
sound-activated switches in your telephone to select the distant party’s
voice. Lowering the volume of the loudspeaker makes it easier for the
switches to select your voice.
•Since the system takes several seconds to provide the best switching,
constant sound patterns—such as elongating your words and playing
externally-supplied music—may prevent the sound-activated switches
from operating properly.
•Place the telephone on a hard surface and away from table edges. Do
not place the telephone in corners or enclosures. Do not let
obstructions come between you and the microphone. Rooms with hard,
flat surfaces that reflect sound may affect the sound-activated switches.
•If you are using a handset and the other party is using a speakerphone,
avoid breathing heavily into your microphone. Avoid other sounds that
may affect the distant telephone’s sound-activated switches.
•In some situations, such as when either you or the distant party are in a
noisy environment, you may have to lift your handset to ensure a clear
conversation.
•When both you and the distant party use speakerphones, the
sound-activated switches can occasionally detect both voices
simultaneously, thus blocking out both voices.
GCA70–281 Introducing The Telephone
LCD Speakerphone Station Users Guide 1 – 3 
						

							2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 *
SHIFT
MUTE SPEAKER TRNS/CONF
HOLDTAP MESSAGE
Telephone Speaker
Dialpad
Handset
Programmable
Buttons
Speaker Button
Microphone OpeningIntercom Button*
SCS02B
LCD Alphanumeric
Display
Interactive Buttons
(NOT programmable)
Shift Button
Mute Button
Hold Button Message Waiting Light
TAP Button
Transfer/Conference Button
*NOTE: The Intercom button can be reprogrammed. Vo l u m e U p
Volume Down!
Connectors On Bottom Of Telephone
Optional IST Module
Handset or
Headset Not Used - Top**
Line Cord - Bottom
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Message Button
**NOTE: Not used on a DSU/DSU II system.
Impact SCS 8324F-** and 8324S**
2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 *
SHIFT
MUTE SPEAKER TRNS/CONF
HOLDTAP MESSAGE
Telephone Speaker
Dialpad
Handset
Programmable
Buttons
Speaker Button
Microphone OpeningIntercom Button*
SCS03A
LCD Alphanumeric
Display
Interactive Buttons
(NOT programmable)
Shift Button
Mute Button
Hold Button Message Waiting Light
TAP Button
Transfer/Conference Button
*NOTE: The Intercom button can be reprogrammed. Volume Up
Volume Down
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Message Button
!
Connectors On Bottom Of Telephone
Optional IST Module
Handset or
Headset Not Used - Top**
Line Cord - Bottom**NOTE: Not used on a DSU/DSU II system.
Impact SCS 8312S-**
Introducing The Telephone GCA70–281
1 – 4 LCD Speakerphone Station Users Guide