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Comdial DSU Digital Telephone System Video Display Terminal Instructions Manual

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    							Reviewing Messages For Future Delivery
    You can record messages and save them for future delivery. Versatile Voice
    Processing will allow you to review these messages by using thereview future
    deliveryoption.
    1. Log on to your mailbox.
    2. PressOptsfrom the main menu for the options menu.
    3. Press7on your telephone keypad while the options menu is active and
    follow the voice prompts for specifying message destination and future
    delivery date and time.
    4. PressPlayto hear the first message marked for future delivery. Press
    Nextto hear the next message marked for future delivery. PressExit
    to return to the Options menu.
    You can achieve the same results by using the voice prompts and your
    telephone keypad as follows:
    Press1to hear message scheduled for future delivery.
    Press2to hear the next message.
    Press4to cancel the future delivery.
    Press#to return to the options menu.
    Main Menu
    Msgs  Send  Opts
    Options menu
    Xfer  Greet Exit
    Schedule menu
    Play  Next  Exit
    GCA70–339 Small Office & VVP Users Guide
    SmallOffice&VVPUsersGuide–17 
    						
    							Using The Tutorial
    Versatile Voice Processing has a tutorial to help you personalize your mailbox
    when you first get it, and to learn some of the many and varied operations of
    the voice mail system. When enabled, the tutorial will play automatically every
    time you log on to your mailbox. You can press[any time while the tutorial
    is playing to turn it off. You can re-enable the tutorial by selecting the options
    menu from the main menu and then pressing9from the options menu.
    1. Log on to your mailbox and get the welcome greeting.
    2. The tutorial starts to play automatically following the welcome
    greeting. While the tutorial is playing, you will be prompted to enter
    your name, greeting, or a new password.
    3. PressExitto stop the tutorial while it is playing. This will not prevent
    the tutorial from playing the next time you log on to your mailbox. You
    are informed about any new messages, if present, and the main menu
    will appear following the tutorial.
    Tutorial menu
    Yes   No Exit
    Main Menu
    Msgs  Send  Opts
    Welcome to VVP
    Small Office & VVP Users Guide GCA70–339
    18 – Small Office & VVP Users Guide 
    						
    							Understanding Other Features
    This section contains descriptions of some of the other features of your
    Versatile Voice Processing voice mail system. Consult your system
    administrator or your dealer if you need additional information on any of these
    features. Your system may not have all of these features.
    Calling Your Mailbox From Another Location
    You can call your voice mailbox when you are away from the office—at home,
    in your car, or from a public pay station. You can hear your messages the same
    as you would if you were sitting right at your desk! Also, you can send
    messages or change your mailbox options, such as your greeting, from any
    touch tone telephone having a 12-button keypad.
    1. Call your office phone.
    2. While the greeting is playing, press the#button on the keypad of the
    telephone you are using.
    3. You will be prompted to enter your mailbox number.
    4. After entering your mailbox number, you will be prompted to enter
    your password, if your mailbox uses one.
    5. After you enter your password, you will hear the welcome message
    and the main menu will play giving you all of the identical options you
    have when you are using your office phone.
    Setting Up Distribution Lists
    Your voice mail system can be set up with a list of mailboxes that can be
    included in certain messages. For instance, if you are a manager, you could
    create a list of all people that report to you so that you could send one message
    to everyone at once.
    Using The Call Screening Feature
    Versatile Voice Processing can get the caller’s name prior to transferring the
    call to your extension, and then call your extension to tell you who is calling;
    giving you the option of accepting the call or having the voice mail system
    take a message.
    +Remember, even if the telephone you are using to call your office has
    a display and interactive buttons, you will not see the proper displays or be
    able to use the interactive buttons as you can on your office phone.
    GCA70–339 Small Office & VVP Users Guide
    SmallOffice&VVPUsersGuide–19 
    						
    							Using Your Directory
    Recording your name will activate the appearance of your mailbox in the
    company directory. If you can’t remember the mailbox number of someone
    else in the system to whom you want to send a message, access the directory
    by pressing[from the voice menu for messages. Versatile Voice Processing
    will ask you to enter the first few letters of the last name of the person to which
    you wish to speak to. You will then hear possible matches that you can respond
    to withyesornoreplies by pressing the interactive buttons on your directory
    display.
    Understanding Your Mailbox Schedules
    Versatile Voice Processing can be set up to transfer calls to your extension,
    forward messages to another mailbox, or notify you that you have messages
    in your mailbox. All of these features have the ability to be on a separate
    schedule to function the way you need during specified time periods. Consult
    your system administrator or dealer for additional details.
    Using The Message Waiting Light
    The Versatile Voice Processing system will turn on your message waiting light
    and cause it to flash anytime you have new messages waiting. After you have
    listened to the last message, and return to the main menu, the message waiting
    light will turn off.
    Small Office & VVP Users Guide GCA70–339
    20 – Small Office & VVP Users Guide 
    						
    							Using The Record Feature
    The Record Feature enables you to record conversations and save them.
    Versatile Voice Processing allows you to listen to the recorded conversations
    by accessing your mailbox and listening to the conversations as you would a
    voicemailmessage.
    1. When you answer an incoming call or make an outgoing call, one of
    the following displays appears:
    2. Press theRECsoftkey to record the conversation into your mailbox
    (depending on system programming, a recurring tone may sound to
    indicate the call is being recorded) . The system will display the words
    RECORDING,PAUSE,andSTOP. You can pause or stop the
    recording by pressing the appropriate softkey. If the system is unable
    to record, it will display an error message for 2 seconds.
    3. If you press thePAUSEsoftkey, recording will be paused and the
    system will display the wordsRECORDING PAUSED,RESUME,
    andSTOP. PressingRESUMEwill restart recording; pressingSTOP
    will stop the recording.
    LINE 11
    REC  TIMER
    Incoming Call Display
    LINE 11
    ARDL REC TIMER
    Outgoing Call Display
    RECORDING
    PAUSE  STOP
    Recording Call Display
    RECORDING PAUSED
    RESUME STOP
    Recording Paused Display
    GCA70–339 Small Office & VVP Users Guide
    SmallOffice&VVPUsersGuide–21 
    						
    							Listening To Incoming Messages
    The listen feature allows you to screen the calls ringing in to your extension
    by listening to an incoming message and determining if the call needs your
    immediate attention. If you wish to speak to the person leaving the message,
    simply press the softkey to cancel the recording and take the call.
    1. When a calling party is leaving a message, the system will display the
    following screen:
    2. Select theLISTENsoftkey to listen to the party leaving you a message.
    Select theCLEARoption to clear the LCD and display the date and
    time.
    3. During the listening mode, the system will display thePICKUPand
    CLEARoptions. Pressing thePICKUPsoftkey allows you to take the
    call and cancels the recording. TheCLEARoption allows you to stop
    listening and continue recording the message.
    LINE5INVM
    LISTEN CLEAR
    LISTENING
    PICKUP STOP
    Small Office & VVP Users Guide GCA70–339
    22 – Small Office & VVP Users Guide 
    						
    							Personal Directory
    NameMailbox
    Number
    GCA70–339 Small Office & VVP Users Guide
    SmallOffice&VVPUsersGuide–23 
    						
    							Important Numbers
    VVP’s Extension
    My mailbox #
    My password
    Number Record Multiple Greetings Here
    Small Office & VVP Users Guide GCA70–339
    24 – Small Office & VVP Users Guide 
    						
    							NOTES 
    						
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