Comdial DSU Digital Telephone System Video Display Terminal Instructions Manual

							Using Your Keypad To Listen To Your Messages
After logging on to your mailbox, you can hear and process your received
messages—new or saved (old).
From the main menu—
·
To enter the message menu, press1.
From the message menu—
·
To hear new messages, press1.
·To hear saved (old) messages, press2.
·To return to the main menu, press#.
When you select either1or2from the message menu, you will hear each of
your messages followed by additional menu choices as follows:
·
To replay the entire message, press1.
·To save this message, skip over it, and begin playing the next message,
press2.
·To save this message as a new message, press3. Use this feature when you
want to save a message as new that you have asked the system to delete.
The system provides enough time to do this before it actually deletes the
message after your delete request. (See next option.)
·Delete this message and select the next message. You can retrieve a deleted
message if you have not hung up. To un-delete the message, go back to the
Main Menu, select Listen to Saved Messages
(old),and save it as new.
·For time and date that this message was received, press5.
·To forward a copy of this message to another mailbox on VVP, press61.
·To send a reply to the message you just listened to, providing the message
was sent from another subscriber on VVP via their mailbox, press62.
·To transfer this call to the person who sent this message, press63.
·To tag one or more documents that you want sent to a fax machine at the
end of your call, press7.Requires the Faxmail option.
·To get tagged faxmail documents when using Fax-Back on the same call,
press9.Requires the Faxmail option.
While the message is playing—
·To rewind 5 seconds, press8.
·To fast forward 5 seconds, press9.
·To pause the playback for approximately 30 seconds, press0.
Restart the message any time during the pause by pressing0again.
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							Sending Messages
After logging onto your voice mailbox, you can send messages to the
mailboxes of other VVP subscribers.
Main menu
Send options
Display 1
Display 3
Display 5
Display 6
Yes       No      ExitDirectory menu
Send    Rcrd Cncl
Display 1
Press to select name
Press to hear next nameYe s
No
Press to send message
Press to re-record message
Press to cancel sending the
messageSend
Rcrd
Cncl
Then, dial mailbox number of
intended receiver. VVP plays
recorded name for entered
mailbox number and asks for
confirmation.
Send options
Urgnt Futur Norm
Press for urgent delivery
Press for future delivery
Press for immediate deliveryUrgnt
Futur
Norm
Msgs Send Opts
Display 4
Press#tostopRecording
Record your message
Display 2
Ye s N o
PressSend
Dial for dial-by-name
directory. . . . or . . .
Display 1
Press to confirm nameYe s Press to confirm name
Press to return to main menuYe s
No
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							UsingYourKeypadToSendMessages
You can send a message to another subscriber’s mailbox by pressing2from
the main menu. VVP will ask you to enter the mailbox number of the person
you want to receive the message; or to press[ifyouwanttousethe
dial-by-name directory. Press1to confirm your mailbox selection. Record the
mailbox numbers that you call frequently on the personal directory page
provided in the back of this guide.
After recording the message, press # for more options as follows:
·To send this message, press1. You will hear voice prompts for
delivery options (press1for normal, press2for urgent, press[for
future delivery).
·To replay this message, press2.
·To re-record this message from the beginning, press3.
·To cancel this message, press4.
·To receive notification when your party has received this message,
press5.
·To send this message to several mailboxes without re-recording it,
press6.
·To add a fax document to the message being sent, press7.Requires
the Faxmail option.
·To resume recording where you left off, press8. This allows you to
listen to what you have recorded, then add to the message.
·To play the last 5 seconds of the message press9. This allows you to
continue recording.
·To send the message so that it arrives at a future time and date,
press[. This feature allows you to record the message now, but
have Versatile Voice Processing deliver it at your specified date and
time in the future.
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							Changing Your Options
There are many voice mailbox options you can change such as your name or
greeting. Many of these options you can change directly from the interactive
buttons under your display, while others require you to press one of the buttons
on your telephone keypad. These option changes and their associated displays
are illustrated below.
Main menu
Name options
Display 1
Display 2
Display 3
Display 4
Display 6
Xfer Greet    ExitOptions menu
Play Rcrd     Exit
Display 1
PressOpts
Greeting options
Play Swap    Exit
instructionsListen for
Display 5
Options
Chng OnOff Exit
Msgs    Send Opts
Press to record name (               )
Press or to record greeting (               )
Press to record password (               )
Press or to change call transfer (               )
Press for message notification (               )
Press for pager feature (               )
Press for future delivery (               )
Press to enable tutorial (               )Display 3
Display 4
Display 5
Display 6
Display 6
Display 5
Display 7
Display 5Greet
Xfer
Display 7Schedule menu
Play Next      Exit
Display 2Display 2Press to hear name
Press to re-record namePlay
Rcrd
Display 2
Display 2
Press to hear greeting
Press to select another
greetingPlay
Swap
Press to hear message scheduled for future delivery
Press to hear next messagePlay
NextPress to change call
transfer number
Press to turn call transfer
feature on or off (when off, all
calls go to your mailbox)lChng
OnOff
Display 7
12
345679 3
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							Recording Your Name
You need to record your name so the system can inform callers that they are
indeed leaving a message or being transferred to the correct person. By
recording your name, you will then be included in the directory.
1. Log on to your mailbox. The following display will appear:
2. PressOptsfrom the main menu and the options menu appears:
3. Press1on your telephone keypad while the options menu is active. The
following menu appears:
4. PressRcrdto record your name. You may listen to your recording
(pressPlay) as many times as you like until you are satisfied with the
results. PressExitto return to the options menu.
You can achieve the same results by using the voice prompts and your
telephone keypad as follows:
Press1to replay the message.
Press2to re-record the message.
Press3to delete the message.
Press#to exit to the options menu.
Main Menu
Msgs Send Opts
Options menu
Xfer Greet Exit
Name options
Play  Rcrd  Exit
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							Recording Your Greeting
You can record up to ten greetings for your mailboxif your mailbox class of
service allows this feature. You may want to record at least two greetings. It
is not necessary to record any greeting at all, but it is more personal if your
callers hear a message from you in your voice. If you record more than one
greeting, you can select which greeting will be played. If you want to play a
different greeting, simply select which one—0 through 9.
1. To record your greeting, log on to your mailbox. The following display
will appear:
2. PressOptsfrom the main menu and the options menu appears:
3. To record your greeting, pressGreetfrom the options menu. The
following menu appears with play and swap choices.
Follow the instructions in the voice menu and enter your choices as
follows:
*To replay the greeting, press 1 (or Play).
*To re-record the greeting, press 2.
*To delete the greeting, press3.
*To choose a new greeting, press 5 (or Swap).
To return to the options menu, press # (or Exit).
*These operations will prompt you to enter your greeting number (0–9)
if your mailbox has been configured to allow multiple greetings.
You may listen to your recorded greeting and re-record it as many times
as you like until you are satisfied.
Main Menu
Msgs Send Opts
Greeting options
Play  Swap  Exit
Options menu
Xfer Greet Exit
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							Sample Greeting 0
“Hello, this is Bob. I’m either on the phone or away from my desk.
Please leave me a detailed message at the tone and I will return your
call right away.”
Sample Greeting 1
“Hello, this is Bob. Today is August 15 and I’ll be out of the office all day.
Please leave me a detailed message at the tone and I’ll get back to you as soon
as I can.”
Greetings can be changed as often as you like. Replacing a greeting with
another, (that is, greeting 0 with greeting 1) is an example of the system’s
flexibility. The greetings can be changed from your phone at work or from any
touch tone phone anywhere. This means that you could change your greetings
while out of town, or at home. Record your numbered greetings in the space
provided on page 26 for future reference.
You can also record your greeting by using the voice prompts and your
telephone keypad as follows:
Press1to replay the message.
Press2to re-record the message.
Press3to delete the message.
Press5to choose a new greeting.
Press#to return to the options menu.
+Remember, if you record a greeting to your satisfaction, don’t record
over it unless you want to change it. Also, your mailbox must be configured
through class of service programming to allow use of multiple greetings.
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							Changing Your Password
To change your password, log on to your mailbox. The following menu will
appear.
PressOptsfrom the main menu to select the options menu.
To enter a new password, press3on your telephone keypad while the options
menu is active, and follow the voice prompts.
Main Menu
Msgs Send Opts
Options menu
Xfer Greet Exit
+Always make your password at least four digits and select one
that is known only by you, but one you can easily remember.
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							Using Call Transfer
When a call is received by Versatile Voice Processing, the call is either
transferred to you at your desk and/or put in your mailbox if you are not
available. If you are going to be away from your desk for an extended period,
or do not wish to be disturbed, you can divert the calls from your desk to another
phone or directly to your mailbox so Versatile Voice Processing can take a
message. To block calls to your extension, pressXferfrom the options menu,
then pressOnOff.TheOnOffbutton toggles call blocking on and off. When
this feature is off, calls are automatically transferred to your mailbox. To send
your calls to another extension, or phone number, pressChngfrom the
message delivery options menu and enter the new number when prompted by
the voice menu. Consult your system administrator if you need additional
information on this feature.
1. Log on to your mailbox.
2. PressOptsfrom the main menu for the options menu.
3. PressXferfor the message delivery options menu.
4. PressChngto change your call transfer number orOnOffto turn the
feature on or off. PressExitto return to the Options menu.
You can achieve the same results by using the voice prompts and your
telephone keypad as follows:
Press1to change your call transfer number.
Press[to turn the feature on or off.
Press#when you are satisfied with your choice.
Main Menu
Msgs  Send  Opts
Options menu
Xfer  Greet Exit
Options
hng OnOff Exit
C
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							Using Message Notification
Message notification will call you at another telephone (at home or at the
office) and inform you that you have messages in your mailbox. Your mailbox
must be configured to provide this feature. It may be necessary to consult your
dealer for advanced applications of this feature.
1. Log on to your mailbox.
2. PressOptsfrom the main menu for the options menu.
3. Press5on your telephone keypad while the options menu is active, and
listen for instructions. VVP will voice announce which number is
currently programmed. For example, “pause, one, one, pause, . . . ”
4. PressChngto change your notification number orOnOffto turn the
feature on or off. PressExitto return to the Options menu.
You can achieve the same results by using the voice prompts and your
telephone keypad as follows:
Press1to change your call transfer number.
Press[to turn the feature on or off.
Press#when you are satisfied with your choice.
Main Menu
Msgs  Send  Opts
Options menu
Xfer  Greet Exit
Options
hng  OnOff Exit
C
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