Cisco Spa525g Manual

							Using Basic Phone Functions
Forwarding Calls
Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 40
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•Press Option to modify the list and choose:
-Delete Entry to remove the entry from the list.
-Delete List to delete all entries from the list.
-Add to Address Book to add the entry to your personal address book.
Forwarding Calls
When you will be away from your phone, you can press a button to forward all 
calls to a specified number. The number can be an extension, the voice mail 
system, an external number, or one of your programmed speed dial numbers.
STEP 1Press CFwdAll.
STEP  2Enter the number, including any prefix digit that your system requires for an 
outgoing call.
OR press a speed dial button to forward calls to a programmed speed dial 
number.
STEP  3Press EndCall to save your settings.
STEP  4When you are ready to cancel call forwarding, press CFwdAll.
Setting Do Not Disturb
Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. 
If you have voice mail configured, incoming callers immediately reach voice mail. If 
voice mail is not configured, callers hear a busy signal or message.
STEP 1To set Do Not Disturb, press Do Not Disturb on your phone. The IP phone screen 
indicates that Do Not Disturb is turned on for your phone.
Press Setup and select User Preferences. Then: 
						

							Using Basic Phone Functions
Configuring Call Waiting
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STEP 1Choose Call Preferences.
STEP  2Scroll to Do Not Disturb.
STEP  3Press the Right Arrow key to turn Do Not Disturb on.
STEP  4Press Save.
STEP  5To turn off Do Not Disturb, press DnD.
Press Setup and select User Preferences. Then:
STEP 1Choose Call Preferences.
STEP  2Scroll to Do Not Disturb.
STEP  3Press the Right Arrow key to turn Do Not Disturb off.
STEP  4Press Save.
Configuring Call Waiting
Call waiting alerts you when you are on a call with a status message and ringing 
that another call is incoming. If you turn call waiting off, incoming calls do not ring 
your phone if you are on another call, and the caller hears a busy signal or 
message.
To turn call waiting on or off:
STEP 1Press Setup.
STEP  2Scroll to User Preferences and press Select.
STEP  3Select Call Preferences.
STEP  4Scroll to Call Waiting and press the Right Arrow key to turn call waiting On or Off.
STEP  5Press Save. 
						

							Using Basic Phone Functions
Picking Up a Call
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Picking Up a Call
Depending on the way your phone network is configured, you can pick up a call 
ringing at another extension, or a group of phones might be configured such that 
members of the group can pick up a call ringing at any group member phone.
To pick up a call ringing at an extension in your group:
STEP 1Press GPickUp. The phone displays any extensions in the group that have ringing 
calls.
STEP  2Choose the call you want to pick up and press Dial.
To pick up a call ringing at any extension:
STEP 1Press PickUp.
STEP  2Enter the extension number of the phone that you want to pick up.
NOTEFor advanced call features like call park, call pickup, group pickup and so on, see 
the user guide from the service provider
Placing a Three-Way Conference Call
To initiate a conference call:
STEP 1Press Confrn during an active call. The first call is placed on hold, a second line is 
opened, and you hear a dial tone. 
STEP  2Dial the second person’s telephone number. 
STEP  3Press Confrn again. All three parties are connected in the conference call. 
When you hang up, the other two parties are disconnected. To keep the other 
parties in a call, but disconnect yourself from the call, press Join (if available on 
your phone system). 
						

							Using Basic Phone Functions
Using the Phone Directories
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Using the Phone Directories
The Cisco SPA525G and SPA525G2 IP phones provide several different types of 
phone directories, depending on the phone model and what the system 
administrator has set up for the company. 
In general, the phones provide the following types of directories:
•Personal Address Book—The personal directory provides a place for you to 
store and view frequently dialed numbers. You can also dial numbers from 
the directory.
•Corporate Directories—Depending on your phone network configuration, 
the following directories are available:
-Corporate Directory (XML)
-Directory using Lightweight Directory Access Protocol (LDAP).
Using Your Personal Address Book
To access the Phone Directory, press Setup, select Directories, and select 
Personal Address Book.
You have the following options in the Address Book:
•Options—Press Options and choose one of the following options:
-Search—Search for a name.
-Delete—Delete a contact.
-Copy—Copy a contact.
-Paste—Paste a contact.
-Edit Dial—Edit a contact’s number before dialing.
•Dial—Press to dial a highlighted contact.
•Add—Choose to add a new contact.
Use the Down Arrow key to scroll through entries in the address book. Use the 
Right Arrow key to scroll through the phone numbers available for the highlighted 
contact. 
						

							Using Basic Phone Functions
Using the Phone Directories
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Adding a New Contact
To add a new entry to the directory:
STEP 1In the Personal Address Book screen, press Add.
STEP  2Use the keypad to enter the name of the directory entry. When finished with the 
name, use the Down Arrow to navigate to the other fields. 
TIPTo enter numbers and letters, press Option and select Input All. To  e n t e r  o n l y  
numbers, press Option and select Input Num. To clear all characters from an entry, 
press Option and select Clear.
STEP  3Enter the office, mobile, or home phone number, including any digits you must dial 
to access an outside line and the appropriate area code, if necessary. You must 
enter at least one phone number for a contact.
TIPTo enter numbers and letters, press Option and choose Input All. To enter only 
numbers, press Option and select Input Num. To enter an IP address, press Option 
and select Input IP. To clear all characters from an entry, press Option and select 
Clear.
STEP  4Press Save to save the entry.
Copying a Contact
You can copy a contact to create a new contact, changing information as 
necessary on the second contact. To copy a contact:
STEP 1In the Personal Address Book screen, scroll to highlight a contact.
STEP  2Press Option and select Copy.
STEP  3Press Option again and select Paste. 
STEP  4Edit any necessary fields and press Save.
Searching for a Contact
To search for a contact: 
						

							Using Basic Phone Functions
Using the Phone Directories
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STEP 1In the Personal Address Book screen, press Option and select Search.
STEP  2Begin to enter the person’s name. The list below displays entries as you type in 
characters. Scroll to highlight the entry you want.
You can press Dial to call the contact , or Option to delete, copy, or edit the contact.
Deleting a Contact
To delete a contact:
STEP 1In the Personal Address Book screen, highlight the contact you want to delete.
STEP  2Press Option and select Delete. 
STEP  3Press OK to delete the contact.
Editing a Contact
To edit a contact’s phone information:
STEP 1In the Personal Address Book screen, highlight the contact you want to edit.
STEP  2Choose one of the following options: 
• Press the center Select navigation button to choose the contact and edit the 
numbers in the entry. Use delChar to delete numbers individually, or press 
Option and choose Clear to delete all of the numbers. 
•Press Save when finished.
Importing Your Mobile Phone Address Book into the Cisco 
SPA 525G2
Not all mobile phones support this function. See the list of Bluetooth-enabled 
mobile phones supported with the Cisco SPA 525G2 that is posted at the Cisco 
support community at http://www.cisco.com/go/smallbizsupport, and also 
consult the latest Cisco SPA 525G2 release notes available at Cisco.com.  
						

							Using Basic Phone Functions
Using the Call History Lists
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To import your mobile phone book into the personal address book on the Cisco 
SPA 525G2:
STEP 1Press Dir/Directory or press the Setup button, select Directories.
STEP  2Select Personal Address Book.
STEP  3Press Import.
NOTEDepending on your mobile phone, you may need to authorize the Bluetooth 
connection, even if the phone is already paired with the Cisco SPA 525G.
The phone displays a status message about the import. If the import is 
successful,your imported contacts appear in the Directory.
Using the Corporate Directory
NOTEDepending on your Internet Telephony Service Provider or corporate network 
setup, you may not have a corporate directory available to you.
To use the corporate directory:
STEP 1Press Setup and select Directories.
STEP  2Scroll to the Corporate Directory you want to view and press Select.
Using the Call History Lists
Viewing the Call History Lists
To view the Call History lists:
STEP 1Press Setup.
STEP  2Scroll to Call Histor y and press Select.
STEP  3Select the Call History list you want to view. Available Call History lists are:
•All Calls—Shows all calls placed, received, or missed.
•Missed Calls—Shows the last 60 missed calls. 
						

							Using Basic Phone Functions
Using the Call History Lists
Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 47
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•Received Calls—Shows the caller ID of the last 60 answered calls.
•Placed Calls—Shows all calls placed from the phone.
STEP  4Press Select to view the list.
Deleting a Call History List
STEP 1Press Setup.
STEP  2Scroll to Call Histor y and press Select.
STEP  3Scroll to the Call History list you want to delete. 
STEP  4Press Option and select Delete List.
STEP  5Press OK to delete the list.
Calling from the Call History Lists
To dial a number from one of the Call History lists:
STEP 1Choose the call.
STEP  2Press Dial.
NOTEIf the call was from a long distance number, you may have to edit the call before 
dialing it. Press EditDial and use the softkeys and keypad to edit the number.
Deleting an Entry from the Call History Lists
STEP 1In the call history list, choose the call.
STEP  2Press Option and select Delete Entry.
STEP  3Press OK. 
						

							Using Basic Phone Functions
Accessing Voicemail
Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 48
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Saving a Call History List Number to Your Directory
STEP 1In the call history list, choose the call.
STEP  2Press Option and select Add to Address Book.
STEP  3Press Select. The Address Book entry screen appears.
STEP  4Edit the information (if desired) and press Save again. The entry is added to your 
directory.
Accessing Voicemail
To access voicemail, press Messages on your phone. Your system administrator 
must configure your phone with the correct voicemail number so that pressing the 
Messages button automatically dials your voicemail system. 
						

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Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 49
 
Using Advanced Phone Functions
This chapter describes how to configure advanced features on your 
Cisco SPA525G and SPA525G2 IP phone. It contains the following sections:
•Using Your Bluetooth-Enabled Mobile Phone, page 49
•Playing MP3 Files on Your Phone, page 57
•Customizing Your IP Phone Screen, page 59
•Restarting Your Phone, page 61
•Viewing Phone, Network, and Call Information, page 62
•Viewing the Wireless Connection Status, page 63
•Advanced Menus for Technical Support Personnel, page 64
Using Your Bluetooth-Enabled Mobile Phone
The Cisco SPA525G or SPA525G2 support Bluetooth to allow use of the phone 
with a wireless Bluetooth-enabled headset. The Cisco SPA525G2 also supports 
the use of your IP phone in conjunction with Bluetooth-enabled mobile phone. You 
can do the following:
•Pair your Bluetooth-enabled mobile phone and the IP phone. Your mobile 
phone is assigned a line button on the Cisco SPA525G2.
•Switch audio for in-progress calls between your mobile phone and the 
Cisco SPA525G2.
•Import your mobile phone address book to your Cisco SPA525G2 personal 
address book.
•Use your Cisco SPA525G2 as a handsfree device for your mobile phone.