Cisco Jabber 115 User Guide
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DescriptionGrayscale IconStandard Icon Unavailable Keyboard Shortcuts Global Shortcuts Keyboard ShortcutOperation CTRL+Shift+?Accessthedockedwindow Toshowthedockedwindow:Tip 1OpenthemainCiscoJabber window. 2SelectView>Showdocked window. Menukey Shift+F10 Openthecontextmenu Incoming Calls Keyboard ShortcutOperation CTRL+LAnswercalls CTRL+DDeclinecalls CTRL+RReplytocallswithchat Active Calls Keyboard ShortcutOperation CTRL+KEndcalls CTRL+SHIFT+FEnterorexitfullscreenmode CTRL+SHIFT+BShoworhideself-viewvideo CTRL+DownArrowMuteorunmuteyouraudio CTRL+SHIFT+VStartorstopvideo CTRL+ALT+PDockorundockthecallwindow 21
Keyboard ShortcutOperation CTRL+SHIFT+HHoldorresumecalls CTRL+SHIFT+K Enternumbersonthekeypadwithyour keyboard. Tip Openorclosethekeypad CTRL+SHIFT+UpArrowIncreasevolume CTRL+SHIFT+DownArrowDecreasevolume CTRL+SHIFT+PlusOpenorclosetheMoremenu CTRL+MOpentheMergemenuwhencallsareonhold CTRL+SHIFT+TTransferacall CTRL+SHIFT+CStartaconferencecall Instant Messages Keyboard ShortcutOperation CTRL+BBoldfont CTRL+IItalicfont CTRL+UUnderline CTRL+CCopy CTRL+VPaste CTRL+XCut CTRL+ZUndo CTRL+YRedo Screen Captures Totakescreencaptureswithyourkeyboard,dothefollowing: 1UsetheTabkeytonavigatetotheSendascreencapturecontrolontheConversationswindow. 2PressandholdtheSpacebar. 3Usethearrowkeystohighlighttheregionofthescreenyouwanttocapture. 4PresstheSpacebartotakethescreencapture. Keyboard Navigation PresstheTabkeyandarrowkeystonavigatethroughitemson: 22
•MainCiscoJabberwindow •Chatwindows •Callwindows •Contactlists •Optionswindow •Dockedwindow Tip•Usearrowkeystoaccesslistsandindividualcomponents. •UsetheTabkeytonavigatethroughthegeneralarea,andShift+Tabtonavigatebackwards. •UseCtrl+Tabtonavigatethroughconversationwindowswhenyouhavemultipleconversations going. •PressEntertoselectitemsonwindowsorstartchatswithcontactsinyourcontactlist. Navigate Call Controls Tonavigatethroughcallcontrolsoncallwindows,dothefollowing: 1UsetheTabkeytotogglebetweencallcontrols. 2PresstheSpaceorEnterkeytoopensecondarycontrolmenus. 3Adjustsettingswiththearrowkeys. 4PresstheEsckeytoexitsecondarycontrolmenus. Navigate Contact Lists WhenyounavigateintothecontactlistwiththeTabkey,therearegroupsandcontacts.Tonavigatebetweengroupsandcontacts, •Usetheleftandrightarrowstoexpandandcollapsegroups. •Usethedownarrowtonavigatethroughgroups. •Usetheupanddownarrowstonavigatethroughcontactsinagroup. Troubleshooting Unable to Access Features Ifthereisanissuewithafeature,forexample,youcannotaccessyourvoicemessages,youmayhaveanissuewithyourconnection status. 23
Procedure Step 1Intheclient,selecttheMenuicon,thenHelp>Showconnectionstatus. Step 2Foreachserverlisted,verifythatthestatusdisplayedisConnected. Step 3IfanyserversarenotlistedwithaConnectedstatus,selectOptionstoverifytheaccountsettings. TheAccountstabopens. Step 4Checkthatyourusernameiscorrectandre-enteryoursystemcredentialsandselectApply. Step 5Iftheproblempersists,selecttheAdvancedoptiontoseeyourserveraddresses,andthenreporttheproblemwithyour serverinformationtoyoursystemadministrator. Set Video Preferences for Calls Ifyouseeanincomingvideocallandyoudon'twanttoshowyourvideoforthecall,youcanchangethesettingtoanswercallswith video.Orifyounoticethatnovideoisbeingshown,youcanchoosetoshowyourvideowhenyouanswercalls. Procedure Step 1Fromtheclient,selecttheMenuicon,thenFile>Options>Calls. Step 2SelectyourpreferencetoAlwaysstartcallswithvideoorNeverstartcallswithvideo. Youcanalwayschangethesepreferences.Sototurnoffvideoforjustonecalloroneday,selectNeverstartcallswith video.Thenyoucanchangethatpreferencelaterwhenyouwanttomakevideocalls. Step 3SelectApplythenOK. Change My Profile Picture Ifyouarenotdisplayingaprofilepicture,oryouwanttochangethepictureyouareusing,youcanaddorchangeyourprofilepicture. However,thisoptionisonlyavailabletoorganizationsusingclouddeployments.Ifyoudon'thavetheEditmyprofileoption,then youcannotchangeyourprofilepicture. Procedure Step 1Fromtheclient,selecttheMenuicon,thenFile>Editmyprofile. Step 2Selecttheiconunderyourprofilepicturetobrowsetothepictureyouwanttoupload. Step 3SelectthepictureandselectOpen. 24
Spaces in Hyperlinks Ifyouwanttopastealinkintoyourchatwindowandthelinkhasspacesinit(asfornetworklocations),thenyouneedtoaddangled bracketstothestartandendofthehyperlinktoensurethewholelinkisclickable,otherwiseonlytheinitialstringofcharactersup tothefirstspaceisincludedintheclickablelink. Forexample,youwanttosendyourcolleaguethenetworklocationtoafile.Ifyoujustsendyourcolleaguethelocationwithout angledbrackets,itappearsasfollows:\\network_home\Public\user\11.0\ADAMMCKENZIE.Ifyouenclosethelink inangledbrackets,thewholestringisdisplayedasaclickablelink:. 25
THESPECIFICATIONSANDINFORMATIONREGARDINGTHEPRODUCTSINTHISMANUALARESUBJECTTOCHANGEWITHOUTNOTICE.ALLSTATEMENTS,INFORMATION,ANDRECOMMENDATIONSINTHISMANUALAREBELIEVEDTOBEACCURATEBUTAREPRESENTEDWITHOUTWARRANTYOFANYKIND,EXPRESSORIMPLIED.USERSMUSTTAKEFULLRESPONSIBILITYFORTHEIRAPPLICATIONOFANYPRODUCTS. THESOFTWARELICENSEANDLIMITEDWARRANTYFORTHEACCOMPANYINGPRODUCTARESETFORTHINTHEINFORMATIONPACKETTHATSHIPPEDWITHTHEPRODUCTANDAREINCORPORATEDHEREINBYTHISREFERENCE.IFYOUAREUNABLETOLOCATETHESOFTWARELICENSEORLIMITEDWARRANTY,CONTACTYOURCISCOREPRESENTATIVEFORACOPY. TheCiscoimplementationofTCPheadercompressionisanadaptationofaprogramdevelopedbytheUniversityofCalifornia,Berkeley(UCB)aspartofUCB'spublicdomainversionoftheUNIXoperatingsystem.Allrightsreserved.Copyright©1981,RegentsoftheUniversityofCalifornia. NOTWITHSTANDINGANYOTHERWARRANTYHEREIN,ALLDOCUMENTFILESANDSOFTWAREOFTHESESUPPLIERSAREPROVIDED“ASIS"WITHALLFAULTS.CISCOANDTHEABOVE-NAMEDSUPPLIERSDISCLAIMALLWARRANTIES,EXPRESSEDORIMPLIED,INCLUDING,WITHOUTLIMITATION,THOSEOFMERCHANTABILITY,FITNESSFORAPARTICULARPURPOSEANDNONINFRINGEMENTORARISINGFROMACOURSEOFDEALING,USAGE,ORTRADEPRACTICE. INNOEVENTSHALLCISCOORITSSUPPLIERSBELIABLEFORANYINDIRECT,SPECIAL,CONSEQUENTIAL,ORINCIDENTALDAMAGES,INCLUDING,WITHOUTLIMITATION,LOSTPROFITSORLOSSORDAMAGETODATAARISINGOUTOFTHEUSEORINABILITYTOUSETHISMANUAL,EVENIFCISCOORITSSUPPLIERSHAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES. AnyInternetProtocol(IP)addressesandphonenumbersusedinthisdocumentarenotintendedtobeactualaddressesandphonenumbers.Anyexamples,commanddisplayoutput,networktopologydiagrams,andotherfiguresincludedinthedocumentareshownforillustrativepurposesonly.AnyuseofactualIPaddressesorphonenumbersinillustrativecontentisunintentionalandcoincidental. CiscoandtheCiscologoaretrademarksorregisteredtrademarksofCiscoand/oritsaffiliatesintheU.S.andothercountries.ToviewalistofCiscotrademarks,gotothisURL:http:// www.cisco.com/go/trademarks.Third-partytrademarksmentionedarethepropertyoftheirrespectiveowners.TheuseofthewordpartnerdoesnotimplyapartnershiprelationshipbetweenCiscoandanyothercompany.(1110R) Google,GooglePlay,AndroidandcertainothermarksaretrademarksofGoogleInc. ©2016CiscoSystems,Inc.Allrightsreserved.
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