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Cisco Jabber 115 User Guide

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Page 1

User Guide for Cisco Jabber for Windows 11.5
UserGuide2
NewandChangedInformation2
Availability2
Contacts3
Chats5
Calls13
Meetings16
CreateCustomTabs19
Accessibility20
Troubleshooting23 

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Revised: October 5, 2016,
User Guide
New and Changed Information
ThisdocumentappliestoCiscoJabberforWindowsRelease11.5.
Where DocumentedDateDescription of Change
SendaBroadcastMessage,onpage6December222015NewprocedureaddedtotheChatssection
todescribehowtosendabroadcast
message.
MentioningUsersinChatRooms,on
page11
December222015TheprocedureMentioningUsersinChat
Roomshasbeenupdatedtoincludethe
new@buttoninthechatwindowtray.
AddCustomChatAlertSounds,onpage
12...

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Contacts
Add Directory Groups
Directorygroupsaremaintainedbyyouradministratorforyourenterprise.WhenyouaddadirectorygrouptoyourContactslist,
thenthelistofpeopleassignedtothatdirectorygroupareautomaticallyaddedtothegroupinyourcontacts.Youdon'thaveto
maintainthelistbecauseitsynchronizesautomaticallywiththedirectoryforyourenterprise,meaningthatpeopleareaddedand
removedfromthegroupinyourContactswhenevertheadministratoraddsorremovesthemfromtheenterprisedirectory.Youcan...

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Procedure
Step 1OpenthemainCiscoJabberwindow.
Step 2SelectFile>Importcontacts..
Step 3BrowsetothelocationofthecontactlistdefinitionsXMLfile.
Step 4SelectthecontactlistdefinitionsfileandthenselectOpen.
CiscoJabberimportsthecontactsfromthedefinitionsfile.Thecontactsareavailableinyourcontactlist.
Contact List Definitions
ThefollowingXMLsnippetshowsthestructureofacontactlistdefinitionsfile:GroupNameIMAddressDisplayName
Thefollowingtabledescribestheelementsinacontactlistdefinitionsfile:
DescriptionElement...

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ThefollowingisanexampleXMLdefinitionofacontactlistthatyoucanimportintoCiscoJabber:[email protected]@[email protected]
Chats
Search from Chat Windows
Youcanfind,add,andcallcontactsfromthesearchbarinchatwindows.
Procedure
Step 1Enterthenameofacontactinthesearchbarofthechatwindow.
Youcanenterphonenumbersinthesearchbartocalldirectlyfromthechatwindow.
Step 2Startaconversationwithyourcontactbyusingoneofthefollowingmethods:...

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•OnyourContactslist,selecteverybodythatyouwanttoinvitetothegroupchat.Right-clickovertheselectednamesandselect
Startagroupchat.
Send a Broadcast Message
BroadcastIMsallowyoutosendasingleIMtomultiplecontacts.Youcanselectmultiplecontactsoragroupofcontactsfromyour
contactlistandsendabroadcastmessagetothemallatonce.RecipientsreceivebroadcastIMsinthesamewayasnormal1:1chats.
Procedure
Step 1Fromyourcontactlist,selectallthecontactsthatyouwanttoIM....

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Example1:Blockspecificcontactsinsideyourorganization
YouaddanIMaddresstoyourblocklist.Thatcontactcannotviewyouravailabilitystatusorsendyouinstantmessages.
Example2:Blockspecificdomains
Youaddaspecificdomain,suchascisco.com,toyourblocklist.NocontactswhohaveIMaccountsatthatdomaincanview
youravailabilitystatusorsendyouinstantmessages.
Procedure
Step 1SelectFile>Options.
TheOptionswindowopens.
Step 2SelectthePrivacytabandthenselectAdvanced.
Step 3EnterspecificcontactaddressesordomainsintheBlocklist.
Step...

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Example3:Allowspecificcontactsfromblockeddomains
1Youaddaspecificdomain,suchascisco.com,toyourblocklist.
2YouthenaddanIMaddress,[email protected],toyourallowlist.
CiscoJabberblocksallpeoplewhohaveIMaccountsatcisco.com,[email protected].
Procedure
Step 1SelectFile>Options.
TheOptionswindowopens.
Step 2SelectthePrivacytabandthenselectAdvanced.
Step 3EnterspecificcontactaddressesordomainsintheAllowlist.
Step 4SelectApplyandthenOK.
Control Who Can Interact with You...

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DescriptionOption
CiscoJabbernotifiesyouwhenpeopleoutsideyourcompanyaddyouasacontact.Eachtime
theclientnotifiesyou,youcanselectthefollowingoptions:
•Allow-Letsthepersonviewyouravailabilitystatusandsendyouinstantmessages.
•Block-Doesnotletthepersonviewyouravailabilitystatusorsendyouinstantmessages.
Addsthepersontoyourblocklist.
•Addtomycontactlist-Letsthepersonviewyouravailabilitystatusandsendyou
instantmessages.Addsthepersontoyourcontactlist.
Promptmeeverytime...

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DescriptionOption
CiscoJabbernotifiesyouwhenpeopleaddyouasacontact.WhenCiscoJabbernotifiesyou,you
canselectthefollowingoptions:
•Allow-Letsthepersonviewyouravailabilitystatusandsendyouinstantmessages.
•Block-Doesnotletthepersonviewyouravailabilitystatusorsendyouinstantmessages.Adds
thepersontoyourblocklist.
•Addtocontacts-Letsthepersonviewyouravailabilitystatusandsendyouinstantmessages.
Addsthepersontoyourcontactlist.
Promptmeforeach
request
Step 4SelectApplyandthenOK.
Chat Rooms...
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