Cisco Attendant Console 9 User Guide
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IN-1 Cisco Unified Attendant Console User Guide OL-27294-01 INDEX A Accessibility for Users with Disabilities1-1 Advanced option2-16 Alternate Numbers2-11 Attendant Console Call Park 2-7 Call Transfers2-6 Display2-3 Field Headers2-11 Filter Search2-14 General2-1 Internal Directory2-9 Secondary Sort2-13 Tones2-8 Automatic Camp On2-6 B Blind Transferring2-6 C Cisco Unified Communication Manageri-1 Contact Properties Absent Message 3-25 Contact Information3-25 D Deleting a speed dial number1-19 Dialing a Number1-21 DiallingAuto Dial 2-6 Voicemail prefix2-6 direct transfers2-16 Display2-3 E edit contact properties3-24 External Directory1-11 F FAC and CMC Settings3-12 Finding Contacts1-21 G Getting Started Go Unavailable 1-6 Interface1-7 Logging In1-4 I Installing Cisco Unified Attendant Console1-1 Interface Active Calls 1-16 All Queues1-9 Call Park1-17 Call Progress1-15 Directories1-9 External Directory1-11 Menu Bar1-8
Index IN-2 Cisco Unified Attendant Console User Guide OL-27294-01 Queues1-8 Speed Dial1-18 Tool Bar1-14 M Make an Internal Call3-12 Making External Calls3-12 Mute2-7 R Re-establish Calls3-21 Re-establishing a call2-6 Removing Contacts from BLF1-22 Reverted Call Control3-17 T To add Speed Dials1-18 Transfer call3-21 Blind External3-8, 3-10 Consult Internal3-10 Direct2-16 U Updating speed dial number1-19 Using Attendant Console Answer calls 3-1 Call Parking3-14 Clearing call3-19 Conference call3-16 Hold call3-13 Making call3-12 Re-establish call3-16, 3-22 Retrieve held call3-14 Retrieving Parked call3-15 Sending email3-21 Toggle calls3-17 Transfer call3-8 Using Emergency Mode3-19 W Working in the Fields1-21