Casio Exilim EX H5 User Manual

							151Appendix
Any and all unauthorized commercial copying, distribution, and copying of the 
bundled software over a network are prohibited.
This product contains PrKERNELv4 Real-time OS of eSOL 
Co., Ltd. Copyright
© 2007 eSOL Co., Ltd.
PrKERNELv4 is a registered trademark of eSOL Co., Ltd. in 
Japan.
This product contains the software of FotoNation, Inc.
FotoNation is a registered trademark of FotoNation, Inc.
FaceTracker is a trademark of FotoNation, Inc.
This product’s YouTube upload functionality is included under license from YouTube, 
LLC. The presence of YouTube upload functionality in this product is not an 
endorsement or recommendation of the product by YouTube, LLC.
If the [CHARGE] lamp flashes red...
• Charging cannot be performed because ambient temperature or the temperature of 
the charger is too hot or too cold. Leave the camera in a location whose 
temperature is within the range where charging can be performed. When the 
camera returns to a temperature where charging can be performed, the [CHARGE] 
lamp will light red.
• Check if the charger and battery contacts are dirty. If contacts are dirty, wipe them 
clean with a dry cloth.
Power Supply
Charging
If problems continue to occur after you perform the above steps, it could mean that 
the battery is faulty. Contact your nearest CASIO authorized service center.
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							152Appendix
1.Open the battery cover and remove 
the current battery.
With the monitor screen side of the 
camera facing upwards, slide the stopper 
in the direction indicated by the arrow in 
the illustration. After the battery pops out, 
pull it the rest of the way out of the 
camera.
2.Load a new battery.
.Precautions during Use
• Operation provided by a battery under cold conditions is always less than operation 
under normal temperatures. This is due to the characteristics of the battery, not the 
camera.
• Charge the battery in an area where the temperature is within the range of 5°C to 
35°C (41°F to 95°F). Outside this temperature range charging can take longer than 
normal or even fail.
• Do not tear or remove the battery outer label.
• If a battery provides only very limited operation following a full charge, it probably 
means the battery has reached the end of its service life. Replace the battery with a 
new one.
.Storage Precautions
• Storing the battery for a long time while it is charged can cause deterioration of 
battery characteristics. If you do not plan to use a battery for some time, fully use 
up its charge before storing it.
• Always remove the battery from the camera when you are not using it. A battery left 
in the camera can discharge and go dead, which will require some time to charge 
when you need to use the camera.
• Store batteries in a cool, dry place (20°C (68°F) or lower).
• To prevent over discharging of an unused battery, fully charge it, and then load it in 
the camera and fully use up the charge about once every six months.
To replace the battery
Battery Precautions
Stopper
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							153Appendix
.Precautions during Use
• The bundled charger is designed for operation with any power supply in the range 
of 100V to 240V AC, 50/60Hz. Note, however, that the shape of the power cord 
plug depends on each country or geographic area. Before taking the camera and 
charger along on a trip, check with travel agent about the power supply 
requirements in your destination(s).
• Do not connect the charger to a power supply through a voltage converter or 
similar device. Doing so can lead to malfunction.
.Extra Batteries
• Taking along extra fully charged batteries (NP-80) is recommended while on a trip 
in order to avoid not being able to shoot images due to the battery going dead.
See page 20 for information about supported memory cards and how to load a 
memory card.
Press the memory card and then release it. This will 
cause it to pop out of the memory card slot slightly. Pull 
the card out the rest of the way and then insert another 
one.
• Never remove a card from the camera while the back 
lamp is flashing green. Doing so can cause the image 
save operation to fail and even damage the memory 
card.
Using the Camera in another Country
Using a Memory Card
To replace the memory card
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							154Appendix
.Using a Memory Card
• SD memory cards and SDHC memory cards have a 
write protect switch. Use the switch when you need to 
guard against accidentally deleting data. Note, 
however, if you write protect an SD memory card you 
must then turn write protection off whenever you want 
to record to it, format it, or delete any of its images.
• If a memory card starts to behave abnormally during 
image playback, you can restore normal operation by reformatting it (page 143). 
However, it is recommended that you always take along multiple memory cards 
whenever using the camera far away from the home or office.
• As you record data to and delete data from a memory card a number of times, it 
loses its ability to retain data. Because of this, periodic re-formatting of a memory 
card is recommended.
• Electrostatic charge, electrical noise, and other phenomena can cause data to 
become corrupted or even lost. Make sure that you always back up important data 
on other media (CD-R, CD-RW, hard disk, etc.).
.Memory Card Handling Precautions
Certain types of memory cards can slow down processing speeds. In particular, you 
may experience problems saving high-quality (HD and STD) movies. When using the 
camera’s built-in memory or certain types of memory cards, it can take too much time 
to record data, which can result in breaks in the image and/or audio. This condition is 
indicated by »
 and Y
 flashing on the monitor screen. Use of a memory card with a 
maximum transfer speed of at least 10MB per second is recommended.
.Discarding or Transferring Ownership of a Memory Card or the 
Camera
The format and delete functions of the camera do not actually delete files from the 
memory card. The original data remains on the card. Note that responsibility for the 
data on a memory card lies with you. The following procedures are recommended 
whenever you discard a memory card or the camera, or if you transfer ownership to 
another party.
• When discarding a memory card, either physically destroy the memory card or use 
commercially available data delete software to completely delete the data on the 
memory card.
• When transferring ownership of a memory card to another party, use commercially 
available data deletion software to completely delete the data on it.
• Use the format function (page 143) to completely delete the data in built-in memory 
before discarding or transferring ownership of the camera.
Write enabled
Write disabled
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							155Appendix
Computer system requirements are different for each of the applications. Be sure to 
check the requirements for the particular application you are trying to use. Note that 
the values provided here are minimum requirements for running each application. 
Actual requirements are greater, depending on the number of images and the sizes of 
the images being handled.
0Windows
YouTube Uploader for CASIO
• Sufficient memory to run the operating system
• Computer configuration that enables playback of movies on the YouTube site
• Computer configuration that enables upload of movies to the YouTube site
Photo Transport 1.0
Dynamic Photo Manager
Adobe Reader 8
For details about the minimum system requirements for each software application, 
see the “Read me” files on the CASIO Digital Camera Software CD-ROM that comes 
bundled with the camera.
Computer System Requirements for Bundled Software 
(Bundled CD-ROM)
Operating System : Windows 7 / Windows Vista / Windows XP (SP2/SP3) / 
Windows 2000 (SP4)
Operating System : Windows 7 / Windows Vista / Windows XP / Windows 2000
Memory : At least 64MB
Hard Disk Drive Space : At least 2MB
Operating System : Windows 7 / Windows Vista (SP1) / Windows XP (SP3) 
Memory : At least 512MB
Hard Disk Drive Space : At least 10MB
Internet Browser : Internet Explorer 6.0 or greater or equivalent function 
browser
Other : QuickTime 7.6 or higher and Windows Media Player 10 or 
higher installed.
Computer with continuous Internet connection (1Mbps or 
greater)
Operating System : Windows Vista / Windows XP (SP2/SP3) / 
Windows 2000 (SP4)
CPU : Pentium III Class
Memory : At least 128MB
Hard Disk Drive Space : At least 180MB
Other : Internet Explorer 6.0 or higher installed
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							156Appendix
The tables in this section show the initial default settings on menus that appear in the 
REC mode and PLAY mode when you reset the camera (page 143).
• A dash (–) indicates an item whose setting is not reset or an item for which there is 
no reset setting.
.REC Mode
“REC” Tab
“Quality” Tab
Reset Initial Default Settings
Continuous AFOff
Anti ShakeA Camera AS
GridOff
AF Assist LightOn
Focus Frameß
Auto ShutterOff
Memoryb
 BEST SHOT: 
Off / Effect: Off / 
Auto Shutter: Off / 
Flash: On / Focus: 
Off / White Balance: 
Off / ISO: Off / 
AF Area: On / CS: 
Off / Self-timer: Off / 
MF Position: Off / 
Zoom Position: Off
 Quality 
(Snapshots)Normal
 Quality 
(Movies)STD
EV Shift0.0
T
»
White BalanceAuto
ISOAuto
LightingExtra
Color FilterOff
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							157Appendix
“Set Up” Tab
.PLAY Mode
“PLAY” Tab
“Set Up” Tab
• The contents of the “Set Up” tab are the same in the REC mode and PLAY mode.
Power SavingOff
Eye-FiOn
SoundsStartup: Sound 1 / 
Half Shutter: 
Sound 1 / 
Shutter: Sound 1 / 
Operation: Sound 1 / 
=Operation: 
...///// 
=Play: ...////
StartupOff
File No.Continue
World TimeHome
TimestampOff
Adjust–
Date Style–
Language–
Sleep1 min
Auto Power 
Off2 min
REC/PLAYPower On
Ü DisabledOff
USBMass Storage
Video Out–
Format–
Reset–
Movie 
Converter–
Art Effect–
DPOF Printing–
Protect–
Date/Time–
Rotation–
Resize–
Trimming–
Dubbing–
Copy–
Divide Group–
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							158Appendix
When things don’t go right... 
Troubleshooting
ProblemPossible Cause and Recommended Action
Power Supply
Power does not 
turn on.1)The battery may not be loaded correctly (page 17).
2)The battery may be dead. Charge the battery (page 16). If the 
battery goes dead soon after being charged, it means the 
battery has reached the end of its life and needs to be 
replaced. Purchase a separately available CASIO NP-80 
rechargeable lithium ion battery.
The camera 
suddenly powers 
down.1)Auto Power Off may have activated (page 140). Turn power 
back on.
2) The battery may be dead. Charge the battery (page 16).
3) The camera’s protection function may have activated 
because camera temperature is too high. Turn off the camera 
and wait until it cools down before trying to use it again.
Power will not turn 
off. Nothing 
happens when a 
button is pressed.Remove the battery from the camera and then reload it.
Image Recording
Image is not 
recorded when the 
shutter button is 
pressed.1)If the camera is in the PLAY mode, press [r
] (REC) to enter 
the REC mode.
2) If the flash is charging, wait until the charge operation 
finishes.
3) If the message “Memory Full” appears, transfer images to 
your computer, delete images you no longer need, or use a 
different memory card.
Auto Focus does 
not focus properly.1)If the lens is dirty, clean it off.
2)The subject may not be in the center of the focus frame when 
you compose the image.
3) The subject you are shooting may not be a type that is 
compatible with Auto Focus (page 31). Use manual focus 
(page 38).
4) You may be moving the camera when shooting. Try shooting 
with Anti Shake or use a tripod.
5)You may be pressing the shutter button all the way without 
waiting for Auto Focus. Half-press the shutter button and 
allow enough time for Auto Focus to focus.
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							159Appendix
The subject is out 
of focus in the 
recorded image.The image may not be focused properly. When composing the 
image, make sure the subject is located inside the focus frame.
The flash does not 
fire.1)If ?
 (Flash Off) is selected as the flash mode, change to 
another mode (page 36).
2) If the battery is dead, charge it (page 16).
3) If a BEST SHOT scene that uses ?
 (Flash Off) is selected, 
change to a different flash mode (page 36) or select a 
different BEST SHOT scene (page 57).
The ? (Flash Off) 
icon flashes red on 
the monitor screen 
and the flash does 
not fire.The flash unit may be malfunctioning. Contact a CASIO 
authorized service center or your original retailer. Note that 
though the flash will not fire, you still can use the camera for 
non-flash shots.
Camera powers 
down during Self-
timer countdown.The battery may be dead. Charge the battery (page 16).
The monitor screen 
image is out of 
focus.1) You may be using Manual Focus and have not focused the 
image. Focus the image (page 38).
2)You may be using ´
 (Macro) for scenery or portraits. Use 
Auto Focus for scenery and portrait shots (page 38).
3) You may be trying to use Auto Focus or )
 (Infinity) when 
shooting a close-up shot. Use the ´
 (Macro) for close ups 
(page 38).
There is a vertical 
line in the monitor 
screen image. Shooting a very brightly lit subject can cause a vertical band to 
appear in the monitor screen image. This is a CCD 
phenomenon known as “vertical smear”, and does not indicate 
malfunction of the camera. Note that vertical smear is not 
recorded with the image in the case of a snapshot, but it is 
recorded in the case of a movie.
There is digital 
noise in images.1) Sensitivity may have been increased automatically for a dark 
subject, which increases the chance of digital noise. Use a 
light or some other means to illuminate the subject.
2) You may be attempting to shoot in a dark location with ?
 
(Flash Off) selected, which can increase digital noise and 
make images appear coarse. In this case, turn on flash (page 
36) or use lights for illumination.
3)Shooting with a high ISO sensitivity setting or with the 
Lighting feature can cause an increase in digital noise. Use a 
light or some other means to illuminate the subject.
ProblemPossible Cause and Recommended Action
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							160Appendix
A recorded image 
was not saved.1)Camera power may have been turned off before the save 
operation was complete, which will result in the image not 
being saved. If the battery indicator shows  , charge the 
battery as soon as possible (page 18).
2) You may have removed the memory card from the camera 
before the save operation was complete, which will result in 
the image not being saved. Do not remove the memory card 
before the save operation is complete.
Though available 
lighting is bright, 
the faces of people 
in the image are 
dark.Not enough light is reaching the subjects. Change the flash 
mode setting to <
 (Flash On) for daylight synchro flash (page 
36), or adjust EV shift to the + side (page 76).
Night shots come 
out bad.Use the following BEST SHOT scenes (page 57) when shooting 
at night.
• Night Scene (for shooting night scenery only)
• Night Scene Portrait (for shooting people against night 
scenery)
Subjects are too 
dark when shooting 
images in a 
seashore or ski 
area.Sunlight reflected by water, sand, or snow, can cause 
underexposure of images. Change the flash mode setting to <
 
(Flash On) for daylight synchro flash (page 36), or adjust EV 
shift to the + side (page 76).
The focus frame 
does not appear on 
the monitor screen.Normally, turning off the camera while “Detect Smile” is 
selected for Auto Shutter will cause the camera’s face detection 
setting to change. You will need to change the face detection 
setting again after turn on the camera. You can tell the camera 
to remember the Auto Shutter setting by selecting “On” for the 
“Auto Shutter” power on default setting (page 74).
Digital zoom 
(including HD 
zoom) does not 
work. The zoom 
bar indicates zoom 
only up to a zoom 
factor of 10.0.1) Date stamping may be turned on, which will cause digital 
zoom to be disabled. Turn off date stamping (page 137).
2) Digital zoom is disabled when some BEST SHOT scenes 
(Business cards and documents, White board, etc.) are 
selected. Select another scene (page 57).
ProblemPossible Cause and Recommended Action
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