Casio Cassiopeia EM 500 Color Pocket PC Users Guide

							61
Shorten auto-suspend time
While on battery power, your Pocket PC automatically suspends operation if you haven’t touched
the hardware buttons or used the stylus for a specified period. Maximize battery life by shortening
the time. Tap 
 and then Settings. On the System tab, tap Power, and then adjust the On battery
power setting.
Turn off sounds you don’t need
The Pocket PC produces sounds in response to a number of events, such as warnings,
appointments, and screen taps or hardware-button presses. To optimize battery life, turn off any
sounds you don’t need. Tap 
 and then Settings. On the Personal tab, tap Sounds &
Reminders and clear check boxes on the Volume and Reminders tabs.
Turn off notification light
Tap  and then Settings. On the Personal tab, tap Sounds & Reminders. On the Reminders
tab, clear the Flash light for check box.
If you forget your password
If you forget your password, you’ll need to clear memory on the Pocket PC. See “Reset the
Pocket PC and clear memory,” earlier in this appendix.
If you run out of Pocket PC memory
Memory on your Pocket PC is shared between storage memory and program memory. Storage
memory is used to store the information you create and programs you install. Program memory is
used to run programs on your Pocket PC. The Pocket PC automatically manages the allocation
between storage and program memory. However, in some situations, such as when memory is
low, the Pocket PC may not be able to automatically adjust the allocation. If you receive a
message stating that storage or program memory is unavailable, try the following solutions.
Storage memory
•Move data to a storage card.
•Tap , Programs, and then File Explorer. Tap and hold the file you want to move, and tap
Cut. Browse to the My Documents folder in the storage card folder, tap Edit, and then tap
Paste. Files stored in folders other than My Documents or stored in subfolders within
subfolders in My Documents may not show up in the list view of some programs. When
using Notes, Pocket Word, or Pocket Excel, you can also move files by opening the item and
tapping Tools or Edit and then Rename/Move.
•Move e-mail attachments. In Inbox, tap Tools and then Options. On the Storage tab, select
Store attachments on storage card. All attachments are moved to the storage card, and new
attachments are automatically stored on the storage card.
•Set programs such as Notes, Pocket Word, and Pocket Excel to automatically save new items
on the storage card. In the program, tap Tools and then Options.
•If you are copying files from your desktop computer or another Pocket PC to your Pocket PC,
try adjusting the slider in the Memory setting. Tap 
 and then Settings. On the System tab,
tap Memory and check whether the slider can be adjusted manually before copying files.
•Delete unnecessary files. Tap 
, Programs, and then File Explorer. Tap and hold the file,
and then tap Delete on the pop-up menu. To find your largest files, tap  and then Find. In
the Type list, tap Larger than 64 KB, and then tap Go. 
						

							62
•In Internet Explorer options, delete all files and clear history. In Internet Explorer, tap Tools
and then Options. Tap Delete Files and Clear History.
•Remove programs you no longer use. Tap 
 and then Settings. On the System tab, tap
Remove Programs. Tap the program you want to remove and then Remove.
•Clear program memory as described in the following section. This will free some program
memory so that it can be allocated to storage memory.
Program memory
•Stop programs you are not currently using. In most cases, programs automatically stop to free
needed memory. However, in some situations, such as when confirmation dialog boxes are
waiting for a user response, the program may not be able to automatically stop. To check the
state of your active programs, tap 
 and then Settings. On the System tab, tap Memory and
then the Running Programs tab. Tap the program you want to view and then tap Activate.
Close any open windows or messages and return the program to list view. If this doesn’t work,
you can stop the program manually. First, make sure that your work is saved by closing open
items and returning the program to list view. Then, stop the program by tapping Stop or Stop
All on the Running Programs tab.
•Clear storage memory as described in the preceding section. This will free some storage
memory so that it can be allocated to program memory.
•Reset your Pocket PC, as described in “Reset the Pocket PC and clear memory,” earlier in this
appendix.
Screen freezes or responds slowly
Reset your Pocket PC. See “Reset the Pocket PC and clear memory,” earlier in this appendix.
Screen is blank
If the Pocket PC doesn’t respond when you briefly press the Power button, press and hold the
button for a full second. If that doesn’t work:
•Make sure your battery cover is locked and all expansion slots are secured.
•Plug the Pocket PC into AC power.
•Change or recharge the main batteries and backup battery.
•Adjust the display brightness. While holding down the Action control, press right or left cursor
buttons to adjust the brightness.
•Adjust the display contrast. While holding down the Action control, press up or down cursor
buttons to adjust the contrast.
•Reset the Pocket PC. See “Reset the Pocket PC and clear memory” earlier in this appendix.
Screen is dark
Prolonged exposure to direct sunlight may cause your Pocket PC screen to temporarily darken.
This is normal for LCD screens and is not permanent. 
						

							63
Screen is hard to read
Pocket PC screens without backlighting can be hard to read under reduced light. Position a lamp
so that the light shines directly on the screen.
If you’re having a hard time viewing a document in Notes, try changing the size of the view. To
do this, tap a zoom percentage on the Tools menu. In Pocket Word and Pocket Excel, on the View
menu, tap Zoom and then select a zoom percentage. In Pocket Internet Explorer, on the View
menu, tap Text Size and then select a size.
If you’re having a hard time viewing Pocket Outlook data, try enlarging the display font. To do
this within Calendar, Tasks, or Contacts, tap Tools, then Options, and then select Use large font.
Inaccurate response to stylus taps
Adjust the touch screen to respond more accurately to screen taps. Tap  and then Settings. On
the System tab, tap Align Screen. You can also launch the touch screen alignment procedure by
holding down the Power button and pressing the Action control.
Slow or no response
Reset the Pocket PC. See “Reset the Pocket PC and clear memory,” earlier in this appendix.
Infrared (IR) connection problems
If you are unable to use IR to transfer information, try the following:
•Transfer only one file or no more than 25 contact cards at a time.
•Orient the IR ports so there is a straight, unobstructed path between, and so they are no further
than 20cm apart.
•Make sure nothing is between the two IR ports.
•Adjust the room lighting. Some types of light interfere with IR connections. Try moving to a
different location or turning off some lights.
Modem connection problems
You may encounter the following problems when using a modem. Additional troubleshooting
information is available in Connections Help on the Pocket PC and ActiveSync Help on the
desktop computer.
Can’t dial out
•Remove your Pocket PC from the cradle or disconnect the cable. You cannot connect using a
modem if your Pocket PC has an active connection with the desktop computer.
•Verify that the modem is firmly seated and connected to your Pocket PC and the telephone
jack.
•Make sure the telephone line is analog. (Analog telephone lines transmit data in analog instead
of digital form. Your home telephone line is most likely analog, while office telephone lines are
often digital.)
•If you create a modem connection for an external modem, select Hayes Compatible on COM1
as your modem. If you are using a modem card, select the modem card as your modem.
•To use an external modem, you need to use a NULL modem cable and appropriate adapters to
connect the external modem to your Pocket PC.
•Make sure the modem is waiting for a dial tone. Tap 
 and then Settings. On the
Connections tab, tap Modem. Tap your connection and tap Next twice. Make sure Wait for
dial tone before dialing is selected. 
						

							64
•For international calls, allow more time for the call to go through. Tap  and then Settings.
On the Connections tab, tap Modem. Tap your connection and tap Next twice. Clear Cancel
the call if not connected within or increase the number of seconds allowed. For information
on dialing patterns, see Connections Help on the Pocket PC.
Can dial out but can’t make a proper connection
•Make sure the network to which you are trying to connect supports the Point-to-Point Protocol
(PPP). Your Internet service provider or network administrator can verify this.
•Verify that the location is correct. Tap 
 and then Settings. On the Connections tab, tap
Modem. On the Dialing tab, make sure that Location reflects your current location. Tap
Dialing Patterns to make sure the correct sequence of numbers is being dialed. For
information on dialing patterns, see Connections Help on the Pocket PC.
•Verify that you are using the right phone number for the modem you are trying to reach Tap 
and then Settings. On the Connections tab, tap Modem. Tap the connection and then Next and
double-check the phone number you are trying to reach.
Connection is unreliable
•Make sure the modem is firmly seated and connected to your Pocket PC and the telephone jack.
•Disable call waiting. Tap
 and then Settings. On the Connections tab, tap Modem. On the
Dialing tab, select Disable call waiting. Then enter the disable code specified by your
telephone company.
Network connection problems
The following solutions may help if you encounter problems when using a network card for
network connections. Additional troubleshooting information is available in Connections Help on
the Pocket PC and ActiveSync Help on the desktop computer.
•Verify that you have an Ethernet card that is compatible with your Pocket PC.
•Verify that you have added necessary server information. Tap 
 and then Settings. On the
Connections tab, tap Network. Tap your installed adapter (usually your Ethernet card’s name)
and enter any necessary information. Most networks use DHCP, so you should not have to
change these settings unless your network administrator instructs you to do so.
•If Network Connection isn’t listed as a connection method in the ActiveSync dialog box when
starting synchronization, wait a few minutes and try again. Also, if synchronization does not
start right away, the network is probably busy, and it may take a minute for your Pocket PC to
connect to the network.
•Make sure that the proper drivers for your card are installed on the Pocket PC. For more
information, see the owner’s manual for the network card.
•Verify with your network administrator that your user name and password are correct.
•Verify with your network administrator that the network you are trying to connect to is
available, or try to connect to it from another computer.
•You may need to change the Pocket PC name if you are trying to connect to a network and
cannot because another Pocket PC with the same name is already connected. To change the
Pocket PC name, tap 
 and then Settings. On the System tab, tap About, and then the Pocket
PC ID tab. 
						

							65
Cable and cradle connection problems
The following solutions may help if you encounter problems when connecting to your desktop
computer. Additional troubleshooting information is available in Connections Help on the Pocket
PC and ActiveSync Help on the desktop computer.
•Ensure the Pocket PC is turned on.
•If a modem or Ethernet card is inserted into your Pocket PC, remove it.
•Ensure that you do not have any other active connections. Tap 
 and then Today. Tap  or at the bottom of the screen and then Disconnect.
•Ensure the cable is securely plugged into the COM port or USB port on your desktop computer.
Use the cable that came with the Pocket PC without any extra cables or extenders attached.
•Plug the other end of the cable securely into the correct port on your Pocket PC. If you are
using a cradle, push your Pocket PC securely into the cradle. 
						

							66
INDEX
A
AC adapter  60
account  38, 54
ActiveSync  20
Agenda  21
Alternates  21
Appointments  21
AvantGo Channels  49
B
Back up  20
Backup  9
batteries  9, 60
C
Calendar  21
call waiting  64
Channels  49
Character Recognizer  12, 59
COM port  65
Command Bar  10
Connect  52
Contacts  24
conversion  7
cradle  20, 52
Customize  17
D
Dialing  54
Disconnect  51, 55
Drag  6
drawing  15, 35
E
E-mail  28
Exchange  28, 31
I
Inbox  28
Input Panel  12
Internet Explorer  48
ISP  52, 56
M
mail service  56
Meetings  21
Menu  19Microsoft Exchange  28
Microsoft Money  37
Microsoft Outlook  21
Microsoft Pocket Outlook  21
Microsoft Reader  44
Microsoft Schedule+  21
Mobile Channels  50
Mobile Favorites  48, 50
N
Navigation Bar  10
Note Taker  7
Notes  27
O
Owner  17
P
Palm-size PC  7
Password  17
Pocket Excel  36
Pocket Internet Explorer  48
Pocket Outlook  21
Pocket Streets  46
Pocket Word  32
Power  17
R
Recognize  14
recording  16
Remove Programs  19
S
Schedule+  23
soft keyboard  12
Start menu  19
Stylus  8
Synchronization  20
Synchronizing  28, 48
T
Tap  8
Tap-and-hold  8
Tasks  25
Today Screen  8
W
Windows Media Manager  42
Windows Media Player  42 
						

							MO0005-A PN411355-001
CASIO COMPUTER CO., LTD.
6-2, Hon-machi 1-chome
Shibuya-ku, Tokyo 151-8543, Japan