Casio Cassiopeia E 100 Palm-Size Pc Users Guide

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Appendix B
Tips and Troubleshooting
Tips
This section provides you with useful tips about using batteries and protecting your
Palm-size PC data.
Conserving Battery power
Conserving battery power is important, especially when you are on the go. Under
normal conditions, a fully charged batteries supply enough power to provide you with
many hours of use. Here are a few tips to make a charge last even longer.
Use the AC adapter whenever possible.
Powering your Palm-size PC with the AC adapter helps to conserve battery power. Use
of the AC adapter is especially recommended whenever you are performing any of the
following high-power drain operations.
¥ When using a dial-up connection
¥ When connected to a desktop computer
¥ When using a CompactFlash card or other peripheral
Shorten the auto power off trigger time.
Under initial default settings, your Palm-size PC automatically turns off power if you
do not perform any operation for about three minutes. You can conserve battery power
by shortening this time. Tap Start, Settings, and then Power. On the dialog that
appears, tap the Power Off tab and make the setting you want.
Turn off sounds you donÕt need.
Under initial default settings, your Palm-size PC emits sounds for various events, such
as warnings, the arrival of appointment times, screen taps, and button presses. You can
conserve battery power by turning off sounds you donÕt need. Tap Start, Settings, and
then Volume & Sounds. On the dialog that appears, make the settings you want. 
						

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Charge batteries as soon as possible after the low battery warning
appears.
Charge the main batteries as soon as possible after  appears in the Taskbar to warn
you that main battery power is running low. Continued use while main battery power is
low runs down the backup battery.
When 
 appears in the Taskbar, replace the backup battery as soon as possible.
Remember that you must keep batteries fresh to protect against loss of data in Palm-
size PC memory. See ÒAppendix CÓ on page 129 for more information about the
battery icons that appear in the Taskbar.
Reduce screen brightness.
A brighter screen backlight setting uses more battery power. Tap Start, Programs,
Utility, and then Brightness. On the dialog that appears, tap the Brightness tab and
then reduce the brightness setting.
Adjust the auto dimming settings.
You can shorten the amount of time the system waits after the last operation before
dimming the screen.
Ta p  Start, Programs, Utility, and then Brightness. On the dialog that appears, tap the
Auto Dim tab. Following the instructions that appear on the screen to make auto
dimming settings.
Protecting Important Data
You can protect your data in two different ways. The first is using a password to keep
important data confidential. The second way is to back up data on your desktop
computer in case of Palm-size PC damage or malfunction.
Use a password to keep data confidential.
Once you register a password, no one will be able to access Windows CE without
entering the password. Tap Start, Settings, and then Password to display the dialog
for registering a password. After you input the password you want to use and check the
Enable password protection at power on option, you will have to input the password
each time you turn on your Palm-size PC.
Important!
Make sure you use a password you can remember easily or make a written note of it
somewhere. If you forget your password, you will not be able to use your Palm-size
PC. You will have to perform a full reset, which deletes all data in Palm-size PC
memory, and start all over again. 
						

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Back up data to protect against accidental loss.
You can back up your Palm-size PC data on your desktop computer, which provides
you with a means to recover if Palm-size PC data is corrupted or accidentally deleted.
Periodic backups using Windows CE Services are strongly recommended to protect
your important data. For more information, see Chapter 7 of this UserÕs Guide.
Note that software named ÒCard Backup ToolÓ also comes bundled with your Palm-
size PC. With this software you can quickly and easily back up Palm-size PC onto a
CompactFlash card.
Other Tips
Showing your name to the receiver of your e-mail
On the Service menu of the Inbox, tap Properties and input your name and e-mail
address into the Return address box using the following format.
YOUR NAME 
Addressee mail address
Normally, you only need to input a mail address into the To : field of a mail message,
like [email protected]. Some system however require pointed brackets around [To:] mail
addresses. For example :. Check with your service provider for further
information. 
						

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Troubleshooting
Use the advice in this section whenever you start to have problems with getting your
Palm-size PC to do what you want.
Note
¥ When having problems with Windows CE Services, see its help for advice about
what you should do. You can also find information in the ÒTroubleshootingÓ section
of the separate Hardware Manual.
¥ If you experience frequent problems with Palm-size PC operation, you may have to
reset it. See the separate Hardware Manual for details.
Dial-up Connection
ÒPort disabledÓ error message
¥ Check your modem card to make sure it is inserted securely into the card slot as far
as it will go.
¥ Check your dial-up connection properties to make sure that the modem card name
that is selected is correct for the modem card you are using.
ÒCannot detect carrierÓ error message
¥ Check to make sure that the modem card is correctly connected to a telephone line.
¥ Check if there is a problem with the telephone line.
¥ Make sure the modem is connected to an analog telephone line. It will not work if it
is connected to a digital line.
¥ Make sure the number you are dialing is correct. See ÒTo make Palm-size PC dial-up
connection settingsÓ on page 61 for more information.
Unreliable connection
¥ Try charging Palm-size PC battery or use the AC adapter for power.
¥ If the telephone line you are using has call waiting, disable it. Tap Start, Settings,
and then Dialing. In the Properties dialog, select the Disable call waiting option.
Next, enter the disable code specified by your telephone company.
Infrared Communications
Note the following whenever you are having problems communicating with another
Windows CE device using infrared.
¥ Transfer only one file at a time or no more than 25 Contacts cards at a time.
¥ Align the infrared ports so they are facing directly at each other, and are no more
than 30cm apart.
¥ Some types of lighting, especially fluorescent type, can interfere with infrared
communication. Try moving to another location.
¥ Disconnect the AC adapter from the Palm-size PC before starting infrared
communication. 
						

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Important!
¥ You may not be able to communicate using infrared with a device running a non-
English version of Windows CE or a version of Windows CE earlier than 2.0.
¥ This Palm-size PC currently does not support IrCOMM communication with another
device. The IrCOMM is equipped for communication that will be available in the
future.
Display
Blank screen
Perform the following steps. If one step does not correct the problem, move on to the
next one.
1. If your Palm-size PC does not respond when you press the Power button, try
holding down the button for a full second.
2. Make sure the battery cover is locked and all expansion slots are secure.
3. Charge Palm-size PC main battery.
4. Reset the Palm-size PC.
Dark screen
¥ Prolonged use of the liquid crystal touch screen under direct sunlight can cause it to
temporarily darken. This condition should clear up naturally after a short time.
¥ Adjust display contrast. While holding down the Exit button, press the bottom of the
cursor button to decrease contrast.
¥ Increase screen brightness. Press the Exit button and then press the right side of the
cursor key to increase screen brightness.
Screen characters are too small.
¥ In Note Taker, try changing the size of the view by tapping the Zoom arrow on the
command bar and selecting a zoom factor.
¥ In Calendar, Tasks, and Contacts, try enlarging the display font. In any of these
programs, tap Tools and then Options. Next, select the Use large font option.
Palm-size PC Response
Stylus operations do not produce the desired results.
Recalibrate the touch screen, press Action while holding down the Power button (or
tap Start, Settings, and then Stylus). On the dialog that appears, tap the Recalibrate
button and follow the instructions that appear on the screen. 
						

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Slow or no response
¥ Check the ÒTroubleshootingÓ section of the separate Hardware Manual for possible
solutions. If nothing works, reset your Palm-size PC.
Other
Forgotten password
¥ Once you register a password, there is no way to access your Palm-size PC without
it. If you forget the password, you will have to perform a full reset, which deletes all
data in Palm-size PC memory.
Memory problem resulting in abnormal operation
If the message ÒA problem with memory contents has been found...Ó appears, you
must perform a full reset to restore normal Palm-size PC operation.
When using Windows CE Services, cannot overwrite a file on the
Palm-size PC because it is read-only.
¥ Use Windows CE Services to delete the file from Palm-size PC memory and try
again.
Error message appears while you are using Card Backup Tool.
¥ Take the actions advised by the message.
Palm-size PC time setting is wrong.
¥ Check to make sure the time setting of the desktop computer to which your are
connected is correct.
When nothing else works...
If the above procedures do not correct your problem, you probably have to perform a
full reset, which deletes all the data in Palm-size PC memory.
After performing a full reset, you will have to re-install programs and re-input your
data.
See the separate Hardware Manual for more information about full reset. 
						

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Appendix C
Icon Lists
The lists in this appendix explain the meanings of the icons that appear in the status
area of your Palm-size PC screen Taskbar.
Battery Icons
Icon Meaning
Backup battery is low.
Main battery is low.
AC adapter is connected.
Connection Icons
Icon Meaning
Dial-up connection
Direct cable connection 
						

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Synchronization Icons
The icons listed below appear in the status area of your desktop computerÕs Taskbar
while your Palm-size PC is connected to your desktop computer.
Icon Meaning
Palm-size PC or other Windows CE device is connected.
Waiting for Palm-size PC to connect.
No Palm-size PC or other Windows CE device is allowed.
Synchronization error
Items that require synchronization have been found.
Synchronizing (animated arrows)
Synchronization items are up to date. 
						

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Index
.doc  83
.pwi  83
.wav  84
A
AC adapter  123
account  58
Action control  3
Active Desktop  8,29,88
ActiveSync  6
Options  78,85
Status  82
Agenda  42,45
B
Back up  125
Backup  89, 103
backup file  89
batteries  123
Battery power  123
low battery warning  124
C
Calculator  6
Calendar  6,42
call waiting  126
Card Backup Tool  103,125
carrier  126
Channels  6,87
Synchronizing  88
Character Recognizer  13
COM port  72
Command Bar  11
Communications  16
communications port  75
Connect  70
Connections  6
Contacts  6,42,44
Corporate Network  59
cradle  74
Cursor Button  3
Customizing  15
D
Desktop button  8
detailed view  14
Device Properties  63
Dial-Up Connections  58
Closing  71
Establishing  68
Settings  60
Dialing  16
patterns  66
Properties  66
Disconnect  71
Display  16
Double-tap  4
Drag  4
E
E-mail  47
Exchange  42
Exit Button  3
Explorer window  89,90
F
File
conversion  83
Copying  90
Synchronization  83
Find  10
G
graphic  38
H
Handheld  73
Help  10
how to establish partnership  72
I
Inbox  6,42,47
Infrared Communications  93,126
Driver  77
port  93,126
Input method
arrow  12
list  9
Input Panel  16
button  16
Input panel button  9 
						

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