Canyon Router CNP-WF514N1 User Manual

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Please click ‘Next’, and the following message will be displayed: 
 
 
 
Click ‘Browse’ button first, you’ll be prompted to provide the filename of firmware 
upgrade file. Please download the latest firmware file from our website, and use it to 
upgrade your router.   
 
After a firmware upgrade file is selected, click ‘Apply’ button, and the router will 
start firmware upgrade procedure automatically. The procedure may take several 
minutes, please be patient. 
 
 
 
 
 
 
 
 
3-7 System Reset 
 
If you think the network performance is bad, or you found the behavior of the router 
is strange, you can perform a router reset, sometime it will solve the problem. 
 
To do so, please click ‘Tool’ located at the upper-right corner of web management 
interface, then click ‘Reset’ on the left of web management interface, then the 
following message will be displayed on your web browser: 
 
NOTE: Never interrupt the upgrade procedure by closing the web 
browser or physically disconnect your computer from router. If the 
firmware you uploaded is corrupt, the firmware upgrade will fail, and 
you may have to return this router to the dealer of purchase to ask for 
help. (Warranty voids if you interrupted the upgrade procedure).    
						

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Please click ‘Apply’ to reset your router, and it will be available again after few 
minutes, please be patient. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
						

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Chapter IV: Appendix 
 
4-1 Hardware Specification 
 
SoC + RF: Ralink RT3050 
Flash: 4MB   
SDRAM: 32MB   
WAN Port: 10/100M UTP Port x 1 
LAN Ports: 10/100M UTP Port x 4 
Antenna: 3dBi Dipole Antenna x 1 (1T1R ; 1 antenna is for signal transmitting and 
1 antennas are for signal receiving) 
Power: 12VDC, 1A Switching Power Adapter 
Dimension: 30(H) x 157(W) x 127(D) mm   
Transmit Power: 11n: 15dBm±1dBm, 11g: 15dBm±1dBm, 11b: 18dBm±1dBm,   
Temperature: 32~104°F (0 ~ 40°C) 
Humidity: 10-90% (NonCondensing) 
Certification: FCC, CE  
						

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4-2 Troubleshooting 
 
If you found the router is working improperly or stop responding to you, don’t panic! 
Before you contact your dealer of purchase for help, please read this 
troubleshooting first. Some problems can be solved by you within very short time! 
 
Scenario Solution 
Router is not responding 
to me when I want to 
access it by web browser a. Please check the connection of power cord and 
network cable of this router. All cords and cables 
should be correctly and firmly inserted to the 
router. 
b. If all LEDs on this router are off, please check the 
status of A/C power adapter, and make sure it’s 
correctly powered. 
c. You must use the same IP address section which 
router uses. 
d. Are you using MAC or IP address filter? Try to 
connect the router by another computer and see if 
it works; if not, please restore your router to 
factory default settings (pressing ‘reset’ button for 
over 10 seconds). 
e. Set your computer to obtain an IP address 
automatically (DHCP), and see if your computer 
can get an IP address. 
f. If you did a firmware upgrade and this happens, 
contact your dealer of purchase for help. 
g. If all above solutions don’t work, contact the 
dealer of purchase for help. 
Can’t get connected to 
Internet a. Go to ‘Status’ -> ‘Internet Connection’ menu, and 
check Internet connection status. 
b. Please be patient, sometime Internet is just slow.
 
c. If you connect a computer to Internet directly 
before, try to do that again, and check if you can 
get connected to Internet with your computer 
directly attached to the device provided by your 
Internet service provider. 
d. Check PPPoE / L2TP / PPTP user ID and password 
again.  
						

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e. Call your Internet service provide and check if 
there’s something wrong with their service. 
f. If you just can’t connect to one or more website, 
but you can still use other internet services, 
please check URL/Keyword filter. 
g. Try to reset the router and try again later. 
h. Reset the device provided by your Internet service 
provider too. 
i. Try to use IP address instead of hostname. If you 
can use IP address to communicate with a remote 
server, but can’t use hostname, please check DNS 
setting. 
I can’t locate my router 
by my wireless client a. ‘Broadcast ESSID’ set to off ? 
b. All two antennas are properly secured. 
c. Are you too far from your router? Try to get closer.
 
d. Please remember that you have to input ESSID on 
your wireless client manually, if ESSID broadcast is 
disabled. 
File download is very slow 
or breaks frequently a. Are you using QoS function? Try to disable it and 
try again. 
b. Internet is slow sometimes, being patient. 
c. Try to reset the router and see if it’s better after 
that. 
d. Try to know what computers do on your local 
network. If someone’s transferring big files, other 
people will think Internet is really slow. 
e. If this never happens before, call you Internet 
service provider to know if there is something 
wrong with their network. 
I can’t log onto web 
management interface: 
password is wrong a. Make sure you’re connecting to the correct IP 
address of the router! 
b. Password is case-sensitive. Make sure the ‘Caps 
Lock’ light is not illuminated. 
c. If you really forget the password, do a hard reset. 
Router become hot  a. This is not a malfunction, if you can keep your 
hand on the router’s case. 
b. If you smell something wrong or see the smoke 
coming out from router or A/C power adapter,  
						

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please disconnect the router and A/C power 
adapter from utility power (make sure it’s safe 
before you’re doing this!), and call your dealer of 
purchase for help. 
The date and time of all 
event logs are wrong a. Adjust the internal clock of router. 
 
  
						

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4-3 Glossary 
 
Default Gateway (Router): Every non-router IP device needs to configure a 
default gateway’s IP address. When the device sends out an IP packet, if the 
destination is not on the same network, the device has to send the packet to its 
default gateway, which will then send it out towards the destination. 
DHCP: Dynamic Host Configuration Protocol. This protocol automatically gives 
every computer on your home network an IP address. 
DNS Server IP Address: DNS stands for Domain Name System, which allows 
Internet servers to have a domain name (such as www.Broadbandrouter.com) and 
one or more IP addresses (such as 192.34.45.8). A DNS server keeps a database of 
Internet servers and their respective domain names and IP addresses, so that when 
a domain name is requested (as in typing Broadbandrouter.com into your Internet 
browser), the user is sent to the proper IP address. The DNS server IP address used 
by the computers on your home network is the location of the DNS server your ISP 
has assigned to you.  
DSL Modem: DSL stands for Digital Subscriber Line. A DSL modem uses your 
existing phone lines to transmit data at high speeds.  
Ethernet: A standard for computer networks. Ethernet networks are connected by 
special cables and hubs, and move data around at up to 10/100 million bits per 
second (Mbps).   
Idle Timeout: Idle Timeout is designed so that after there is no traffic to the 
Internet for a pre-configured amount of time, the connection will automatically be 
disconnected. 
 
IP Address and Network (Subnet) Mask: IP stands for Internet Protocol. An IP 
address consists of a series of four numbers separated by periods, which identifies 
a single, unique Internet computer host in an IP network. Example: 192.168.2.1. It 
consists of 2 portions: the IP network address, and the host identifier. 
 
The IP address is a 32-bit binary pattern, which can be represented as four cascaded 
decimal numbers separated by “.”: aaa.aaa.aaa.aaa, where each “aaa” can be 
anything from 000 to 255, or as four cascaded binary numbers separated by “.”: 
bbbbbbbb.bbbbbbbb.bbbbbbbb.bbbbbbbb, where each “b” can either be 0 or 1. 
A network mask is also a 32-bit binary pattern, and consists of consecutive leading  
						

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1’s followed by consecutive trailing 0’s, such as 
11111111.11111111.11111111.00000000. Therefore sometimes a network mask 
can also be described simply as “x” number of leading 1’s. 
When both are represented side by side in their binary forms, all bits in the IP 
address that correspond to 1’s in the network mask become part of the IP network 
address, and the remaining bits correspond to the host ID.   
 
For example, if the IP address for a device is, in its binary form, 
11011001.10110000.1001
0000.00000111, and if its network mask is, 
11111111.11111111.11110000.00000000 
It means the device’s network address is   
11011001.10110000.1001
0000.00000000, and its host ID is, 
00000000.00000000.00000000.00000111
. This is a convenient and efficient 
method for routers to route IP packets to their destination. 
ISP Gateway Address: (see ISP for definition). The ISP Gateway Address is an IP 
address for the Internet router located at the ISPs office.   
ISP: Internet Service Provider. An ISP is a business that provides connectivity to 
the Internet for individuals and other businesses or organizations.  
LAN: Local Area Network. A LAN is a group of computers and devices connected 
together in a relatively small area (such as a house or an office). Your home network 
is considered a LAN.  
MAC Address: MAC stands for Media Access Control. A MAC address is the 
hardware address of a device connected to a network. The MAC address is a unique 
identifier for a device with an Ethernet interface. It is comprised of two parts: 3 
bytes of data that corresponds to the Manufacturer ID (unique for each 
manufacturer), plus 3 bytes that are often used as the product’s serial number. 
NAT: Network Address Translation. This process allows all of the computers on your 
home network to use one IP address. Using the broadband router’s NAT capability, 
you can access the Internet from any computer on your home network without 
having to purchase more IP addresses from your ISP.   
Port: Network Clients (LAN PC) uses port numbers to distinguish one network 
application/protocol over another. Below is a list of common applications and 
protocol/port numbers:  
						

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Application Protocol Port Number 
Telnet TCP 23 
FTP TCP 21 
SMTP TCP 25 
POP3 TCP 110 
H.323 TCP 1720 
SNMP UCP 161 
SNMP Trap  UDP  162 
HTTP TCP 80 
PPTP TCP 1723 
PC Anywhere TCP 5631 
PC Anywhere UDP 5632 
 
 
PPPoE: Point-to-Point Protocol over Ethernet. Point-to-Point Protocol is a secure 
data transmission method originally created for dial-up connections; PPPoE is for 
Ethernet connections. PPPoE relies on two widely accepted standards, Ethernet and 
the Point-to-Point Protocol. It is a communications protocol for transmitting 
information over Ethernet between different manufacturers 
 
Protocol: A protocol is a set of rules for interaction agreed upon between multiple 
parties so that when they interface with each other based on such a protocol, the 
interpretation of their behavior is well defined and can be made objectively, without 
confusion or misunderstanding.   
 
Router: A router is an intelligent network device that forwards packets between 
different networks based on network layer address information such as IP 
addresses. 
Subnet Mask: A subnet mask, which may be a part of the TCP/IP information 
provided by your ISP, is a set of four numbers (e.g. 255.255.255.0) configured like 
an IP address. It is used to create IP address numbers used only within a particular 
network (as opposed to valid IP address numbers recognized by the Internet, which 
must be assigned by InterNIC).   
TCP/IP, UDP: Transmission Control Protocol/Internet Protocol (TCP/IP) and  
						

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Unreliable Datagram Protocol (UDP). TCP/IP is the standard protocol for data 
transmission over the Internet. Both TCP and UDP are transport layer protocol. TCP 
performs proper error detection and error recovery, and thus is reliable. UDP on the 
other hand is not reliable. They both run on top of the IP (Internet Protocol), a 
network layer protocol. 
 
WAN: Wide Area Network. A network that connects computers located in 
geographically separate areas (e.g. different buildings, cities, countries). The 
Internet is a wide area network. 
 
Web-based management Graphical User Interface (GUI): Many devices 
support a graphical user interface that is based on the web browser. This means the 
user can use the familiar Netscape or Microsoft Internet Explorer to 
Control/configure or monitor the device being managed.