Canon scanner imageFORMULA CR190i II User Manual

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NOTE
•Note that mixing documents of different thickness may cause a 
malfunction during feeding.
•Curled, wrinkled, or folded documents may cause an error. If this happens, 
straighten out the curls, or reduce the number of documents loaded.
Envelope
You can also scan the envelope. When using separation OFF mode, 
you can scan an envelope with thickness up to 0.5 mm (0.02) or weight 
up to 413 g/m
2 (111 lb bond).
NOTE
•Disable the double feed detection function. (See “Using Ultrasonic Double 
Feed Detection,” on p. 32.)
•If the envelope is not the first document in the batch, it may cause a 
feeding error or a paper jam.
•Some type of envelope may cause a feeding error or a paper jam.
Wrinkled or creased 
paperCarbon backed 
paper
Curled paper
Torn paper
Paper with clips or 
staplesCoated paper or fax 
recording paper
Extremely thin paper
Paper with binding 
holes 
						

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Using Ultrasonic Double Feed Detection
The double feed detection function that the scanner is equipped with 
uses the penetration of ultrasonic waves to detect when two or more 
documents are fed at the same time.
If false detections happen too often, disable the double feed detection 
function. 
NOTE
When Using the Accompanying Scanning Utility for CR-135i/CR-190i: 
You can disable the double feed detection function to push the Function 
Button. When the function is disabled, the light of the Function Button is 
off.
Placing Documents
Note the following points when placing documents on the scanner.
 Place the front of the document toward you.
 Do not exceed the Load Limit Mark when placing documents in 
the document tray. This may cause feeding errors or paper jams.
 A maximum of 250 documents can be loaded at one time (90 g/
m
2 (24 lb bond)). Make sure stacks do not exceed 25 mm in 
height (including curling).
 Move the stopper to the edge of the document in the document 
tray in accordance with the document. Otherwise, this may 
cause a paper eject error.
Load Limit 
Mark
Stopper 
						

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 Additional documents can be placed while the machine is 
scanning. 
IMPORTANT
•Align the documents and set the bottom of the documents level in the 
document tray.
•Do not exceed the Load Limit Mark when placing documents. This may 
cause double feed error.
This section describes how to load and scan documents.
CAUTION
 Avoid wearing loose fitting clothing, dangling jewelry, long ties, 
or long hair that could become entangled with moving parts, 
especially the rollers that feed paper through the scanner. If such 
objects become entangled, immediately disconnect the power 
plug from the power outlet.
 Check the paper stack and remove all clips, staples, pins, or any 
other type of metal or plastic fastener. These objects may cause 
damage to the document, a paper jam, or a scanner malfunction.
 Do not touch anything except the operation buttons when the 
jogger is operating (CR-190i II/CR-190i II UV only) or documents 
are being fed.
 Do not touch documents that are being fed under any 
circumstances. The documents that are being fed may cut your 
hand.
Document Feeding and Scanning 
						

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Scan Procedure
ACarefully align the edges of the document.
BPlace the first page of the document facing you, and place the 
leading edge of the document into the scanner.
The remaining procedure differs depending on the scanner you 
are using.
For the CR-135i II/CR-135i II UV: Proceed to step 4
For the CR-190i II/CR-190i II UV: Proceed to step 3
C(CR-190i II/CR-190i II UV only) If the documents are not 
aligned, press the JOG Button.
The jogger mechanism can be used to align documents.
IMPORTANT
•If you press the JOG Button when a batch of documents of various sizes 
are loaded, the alignment will be incomplete, and the documents will not 
be scanned in the order loaded. If you are scanning documents of various 
sizes, align the leading edges of all the documents with the entry point of 
feeding.
•The jogger mechanism is not available for documents of less than 150 mm 
(5.9) in length.
NOTE
•The jogger does not work when the shutter is open. It occurs on the 
following conditions:
•The STOP Button is pressed and the scanning stops.
•There are documents on the document tray when a paper jam occurs.
Remove the documents from the document tray to close the shutter. If the 
jammed document remains or the Top Cover is removed, the jogger does 
not work.
•The jogger vibrates for 6 seconds, and then stops. Press the JOG Button 
to stop the jogger.
DAdjust the Eject Stopper in accordance with the document.
EInstruct scanning to start from the software application.
NOTE
•When Using the Accompanying Scanning Utility for CR-135i/CR-190i: 
There are three scanning methods as follows. Follow the each instruction.
Scan 1 page 
Click [Scan Page] from the [File] menu.
Scan Batch to File
AClick [Scan Batch to File] from the [File] menu.
BInput the File name, and then click [Save].
CSelect Simplex or Duplex, and then click [Start Scanning]. 
						

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Scan Batch to Printer
AClick [Scan Batch to Printer] from the [File] menu.
BSelect Simplex or Duplex, and then click [Start Scanning].
•You can also start scanning with pressing the START Button.
FScanning starts.
NOTE
•If “Sort Method” is set in the software application, the document will be 
ejected to one of the three Eject Pockets according to the sort methods 
that have been set.
•When printing with the imprinter, ink may get on the leading edge of the 
document because the documents are ejected onto the printed surface.•When Using the Accompanying Scanning Utility for CR-135i/CR-190i:
Scanning is suspended and a message is displayed when the Eject 
Pocket becomes full of documents. Scanning resumes when the 
documents are removed from the Eject Pocket (Eject Pocket full 
detection). This function is available only on CR-135i II/CR-190i II/CR-190i 
II UV.
When documents that are 120 to 139 mm in length are ejected into Eject 
Pocket 3, scanning may resume even if the pocket is not completely 
empty. Make sure to remove all of the documents at one time when 
removing such documents from this eject pocket.
IMPORTANT
If you configure scanning conditions that consume a large amount of the 
computer’s memory, scanning may stop because of insufficient memory. If 
an error message appears due to insufficient memory while scanning is in 
progress, exit the application, change the scanning conditions, and then try 
scanning again.
Eject Pocket 3
Flapper
Separates documents
Eject Pocket 2
Eject Pocket 1
Ink residue
Printed text or bitmap 
(back side) 
						

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Separation OFF Mode
Use this separation OFF mode when you want to scan the following 
documents:
 Thick documents
 Documents that contain two or more pages together as one 
document
 Documents that have a rough surface
 Duplicate forms that have sticky edges
Feed these documents one by one and press the Separation OFF 
Mode Button.
IMPORTANT
For duplicate forms, load the side with the sticky edges toward the feeding 
entry point.
Auto Power OFF Settings
The CR-135i II/CR-190i II includes an Auto Power OFF function. When 
this function is enabled, the scanner will turn OFF automatically if no 
operations are performed for 4 hours.
To enable or disable this setting, follow the procedure below. 
NOTE
Depending on your country or region, the Auto Power OFF function may be 
enabled under factory default conditions.
AStart Windows and log in as a user with administrator 
privileges.
BClick the Start button, and then click [Control Panel], 
[Hardware and Sound], and [Devices and Printers].
CRight-click the [CANON CR-135i] or [CANON CR-190i] icon, 
and then click [Scan Properties] in the context menu. 
DIf the [User Account Control] dialog box appears, click [Yes] 
to close the dialog box.
The [CANON CR-135i (or CR-190i) USB Properties] screen 
appears.
EClick the [Maintenance] tab, and then select or clear the [Turn 
off automatically after 4 hours] check box.
Separation OFF 
Mode Button 
						

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FClick [OK] to close the scanner properties. 
						

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Troubleshooting
This chapter describes the problems that might occur in the CR-135i II/
CR-190i II and how to remedy them.
The following causes and remedies describe why your computer may 
not recognize the scanner.If paper has jammed, open the Maintenance Cover and remove the 
jammed paper.
CAUTION
•Be careful when you clear a paper jam. You may be injured 
unexpectedly. For example, the paper edges may cut your fingers, or 
the document may be damaged.
•Remove all jammed sheets of paper. Paper scraps left inside the 
scanner may cause a paper jam or malfunction.
ARemove scanned documents from the Eject Pockets.
When the Scanner Is Not Recognized
Cause The Scanning Utility is not installed.
Remedy Install the Scanning Utility before connecting the scanner to 
the computer. (See “Setting Up the Scanner,” on p. 17.)
Cause The scanner is not correctly connected to the computer.
Remedy Connect the scanner to the computer correctly. (See 
“Connecting the Scanner to a Computer,” on p. 20.)
Cause The USB interface provided as standard with your 
computer is not compatible with the scanner.
Remedy Not all USB interfaces provided as standard with personal 
computers are guaranteed. Contact your local authorized 
Canon dealer for more detailed information. (See “Checking 
Your Operating Environment,” on p. 18.)
Cause USB cable is not compatible with the scanner.
Remedy Use the USB cable provided with the scanner. (See 
“Checking Your Operating Environment,” on p. 18.)
Cause USB hub is not compatible with the scanner.
Remedy Remove the USB hub to use the scanner. (See “Checking 
Your Operating Environment,” on p. 18.)
Clearing Paper Jams 
						

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BPress and hold the START Button.The jammed document is ejected into the Eject Pocket.
If the above procedure does not clear the paper jam, perform the 
following to remove the jammed document.
CPull the Open Button, and pull the Front Maintenance Cover 
open to the right and left.
DPress the Open Button, and push the Back Maintenance 
Cover open to the back.
ERemove the paper that has jammed.
FClose the Back Maintenance Cover. 
						

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GClose the Front Maintenance Cover in the order shown in the 
diagram below.
If the document is not fed properly or the detection functions do not 
work properly, remedy the problem by checking the following 
conditions.
Feeding Trouble
Condition A paper jam has occurred.
Cause and 
Remedy Check to make sure that the size and thickness of the 
document are within the supported range of the 
scanner, and if the quality of the paper is appropriate.
For cautions on handling documents, see 
“Documents,” on p. 30.
 Documents with rough surfaces may cause a paper 
feed error to occur.
Scan one sheet at a time in the separation OFF mode. 
(See “Separation OFF Mode,” on p. 36.)
 Dirty or worn rollers inside the scanner may cause a 
paper jam.
Clean the rollers if they are dirty. (See “Cleaning the 
Scanning Glass and Rollers,” on p. 45.) Worn rollers 
must be replaced. Some rollers are replaceable. (See 
“Replacing the Rollers,” on p. 54.) If the rollers are not 
replaceable, contact your local authorized Canon 
dealer or service representative to have the scanner 
serviced.
 The Separation Roller gap is too wide. Adjust the 
Separation Roller gap. (See “Adjusting the Separation 
Roller Gap,” on p. 57.)