Canon scanner CanoScan FB 1200S User Manual

91
Scanner not identified (Part 2)
¥ Please also read Scanner Not Identified (p. 98)
Cause 1: Scanner not turned on when computer started
Solution: Plug the scanners power cord into an electrical outlet and restart the
computer.
Cause 2: SCSI interface cable is disconnected or loose
Solution: Securely connect SCSI interface cable and restart the computer. (See Getting
Started, p. 17-18)
Cause 3: SCSI interface cable improperly connected
Solution: There are many different types of SCSI connector. Check...

92
Cause 7: Computer is not detecting the scanner properly
Solution:
Follow the procedures below to have the computer detect the scanner properly:
¥ Windows 95/98
1. Click the [Start] button on the taskbar and select [Settings] and
Control Panel].
2. Double-click the [System] icon.
3. Click the [Device Manager] tab.
4. Click the [+] icon that appears to the left of the [Canon Scanners] option.
The computer is not detecting the scanner properly if an exclamation mark
(!) or (x) appears on the [Canon...

93
Problems with Scanning
Scanner will not scan
Cause 1: Scanner not powered up
Solution: Securely connect the AC adapter to the scanner and the power cord to the
electrical outlet, then restart the computer. (See Getting Started, p. 19)
Cause 2: Scanning unit locked
Solution: Unlock scanning unit by setting lock switch to unlocked position (See p. 17)
Cause 3: Software incorrectly installed
Solution: Reinstall software (See Getting Started, p. 20)
Cause 4: For Windows: ScanGear CS-S not installed. Adobe...

94
Scanning unit fails to return to ready position (rear of scanner)
Cause: Power cord fell out of contact with the electrical outlet or the AC adapter
was unplugged from the scanner while scanning unit in motion
Solution:
Clear all documents and objects from the document glass, close the document
cover, unplug the power cord from the electrical outlet and then plug it back in
Scan quality is poor
Cause 1: Document cover is open
Solution: Close the document cover (and cover thick documents with a dark...

95
Glossy color photo will not scan clearly
Cause: Optical interference created by the photo adhering to document glass
produces striped patterns
Solution 1: Gently press down on the document cover
Solution 2: Move the photo on the document glass to break the adhesion
Solution 3: Clean the document glass (See p. 100)
Stripes appear on scan of publication
Cause: MoirŽ effect from scan of publication at low resolution (print screen lines
highlighted by optical interference, producing striped patterns)....

96
Problems with the Automatic Document Feeder (ADF-S9)
Documents Are Not Scanning
Cause 1: ADF power not on
Solution:
Ensure that the ADF option cable is correctly connected to the AC adapter and
that the power cord is plugged into a functioning electrical outlet. (See p. 59)
Cause 2: ADF connector cable not attached
Solution: Connect the ADF connector cable to the option cable as specified. (See p. 61)
Cause 3: [Automatic Document Feeder] not selected in ScanGear CS-S or Plug-in
Module CS-S...

97
Cause 2: Documents sticking together
Solution: Fan the documents well to separate them before placing them in the ADF.
(See p. 65)
Cause 3: Documents curled or wrinkled
Solution: Uncurl or straighten out wrinkles before placing the documents in the ADF.
(See p. 65)
Lines Appear on Images
Cause: The delivery guide sheet is dirty or damaged
Solution: Clean or replace the delivery guide sheet. (See p. 74)
Scanned Image Quality is Poor
Cause: The delivery guide sheet or the white calibration plate is...

98
SCSI card installed?
 [SCSI Controller] icon displayed on
Windows [Device Manager] tab?
[SCSI Driver] icon displayed on
SCSI Controller icon?
Is the [!] mark displayed in 
the [SCSI Driver]?
Yes
Yes
Yes
Yes
YesNo
No
No
No
No
Reinstall the SCSI card
Reinstall the SCSI driver
Reinstall SCSI driver
Change address of the IRQ and I/O port
Scanner not identified (Part 1)
Let’s go to [Scanner Not Identified 
(Part 2)] (Next page)
WindowsMacintosh
Are there other SCSI boards 
installed other than this board?...

99
Was the scanner on when the computer was started?
Is the SCSI interface cable disconnected or loose?
Is the SCSI interface correctly connected?
Is the SCSI interface cable a high-impedance type?
Is the SCSI ID repeated from another SCSI device?
Is the terminator correctly set?
Yes
No
Yes
Yes
No
YesNo
No No
Yes
Yes
No
Scanner not identified (Part 2)
Connect the AC adapter, turn ON the scanner then 
start the computer
Properly connect the SCSI interface cable
Use a high-impedance type SCSI interface...

100
Care and Maintenance
Clean off the dirt and dust that adheres to the exterior, document glass and document cover of the
scanner during the course of ordinary operation using the following procedures.
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1. Power down the computer and peripheral devices.
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2. Unplug the AC adapter from the electrical outlet.
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3. Dampen a clean, soft cloth with water and wring...