Canon recording software RM9 V10 User Manual

							131
Appendix
The steps below explain how to check the version of this 
software.
Checking the Version of the Viewer
Checking the Version of the Storage Server
The VB-C60, VB-C500D, and VB-C500VD support 
MPEG-4 format, while the VB-M40, VB-M600D, VB-C600V 
and VB-C700F support the H.264 format. Note that the 
following limitations apply.
Live View
 The following video window settings cannot be set, and 
the frame rate settings on the camera are enabled.
– Maximum Frame Rate
– Auto Adjust Frame Rate
 Synchronization of audio and video is not guaranteed.
Recording
 The frame rate for the following recording modes 
cannot be set, and the frame rate settings on the 
camera are enabled.
– Continuous recording
– Motion detection recording
– Sensor recording
 The [Reduce recording frame rate when disk is under 
high load] setting in the Storage Server Group Settings 
is disabled.
 The [Record Now] option only supports JPEG format. 
You cannot use this option to record video in MPEG-4 
format or H.264 format.Playback
 You can perform the following operations. However, 
you cannot use [Rewind] and [Previous Frame].
– Specify the playback time on the timeline
– Start playback from the live event display window 
and the event search window
– You can use [Pause], [Fast Forward], [Next Frame], 
[Previous Event], and [Next Event]
 If you change the recording format of a recording 
schedule from MPEG-4 or H.264 to JPEG part of the 
way through the recording, then when you rewind the 
recording, the image disappears when you transition 
from the JPEG segment to the MPEG-4 or H.264 
segment, and the “No Recorded Video” error message 
is displayed.
 Recordings in MPEG-4 and H.264 format recorded with 
this software can only be played back with this 
software. However, you can use [Extract Video] to save 
the recording as a .mov file and use QuickTime or other 
compatible software to play back the recording.
How to Check the Version
1Start the Viewer.
2Click [Help] > [About].
3Check the version of the software on the displayed 
dialog box.
1Click the Start button > [Control Panel] > [Uninstall a 
program] or [Add or Remove Programs].
2Check the version of the software in the displayed list.
Functional Limitations for MPEG-4 and H.264 formats 
						

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For setting details for the AXIS Q7404/Q7401, see the user manuals and safety precaution manuals includied with each 
product.
Supported Firmware
The following firmware is necessary when using the AXIS Q7404/Q7401.
Usage Precautions
 When registering the AXIS Q7404/Q7401 in RM-64/25/9, you must enter the host name, and the Administrator group 
account user name and password just as with other cameras.
 Register one AXIS Q7404/Q7401 at a time. You cannot search and register them.
 If the number of simultaneous accesses to the AXIS Q7404/Q7401 increases, it may affect the recording or live video 
frame rates. Be sure to test sufficiently before beginning operation.
 A maximum of 20 clients can connect to the AXIS Q7404/Q7401. If the number of connecting clients exceeds 20, a 
message stating you cannot connect to a camera will appear when you try to open an RM-64/25/9 video window.
 If the AXIS Q7404/Q7401 is not connected to a camera, or if the input signal is lost, such as an interruption of the camera 
connection, [NO VIDEO] will appear on the screen of RM-64/25/9.
 Video size and image quality cannot be set with RM-64/25/9. Available video sizes are 160 x 120, 320 x 240, and 
640 x 480.
 If [Aspect ratio correction] is not selected in the AXIS Q7404/Q7401’s [Image] tab of the [Video Stream Settings], the 
displayed video will be slightly compressed horizontally. We recommend that you select [Aspect ratio correction].
 Reboot the AXIS Q7404/Q7401 if you use it to change settings.
Functional Limitations
The following limitations apply to the  AXIS Q7404/Q7401 when using RM-64/25/9.
Recording Schedule and Recording Mode Settings
 Only continuous recording can be used.
 The following functions are disabled in the [Edit Schedule Item]  dialog box.
– [Record audio if available]
– [Advanced]
– [Use the recording-mode stream]
Frame Rate
 The AXIS Q7404/Q7401 frame rate setting has no effect on the recording frame rate or live frame rate settings of RM-64/
25/9. Set the frame rate with RM-64/25/9. Only integer values for the frame rate are available in this case (minimum 1 fps).
 When four cameras are connected, you may not be able to record or play back video at the maximum frame rate 
(30 fps).
Auto Adjust Frame Rate Function
Regardless of the RM-64/25/9’s setting in [Auto adjust frame rate under heavy load] in [Viewer Settings], the Auto adjust 
frame rate function is always not available.
Using the AXIS Q7404/Q7401
Video EncoderFirmware
AXIS Q7404 Ver.5.20
AXIS Q7401 Ver.5.20.2 
						

							Using the AXIS Q7404/Q7401
133
Appendix
Video Format
Only JPEG is available for recording or live view.
Camera Limitations
 Even if a camera has pan/tilt/zoom functions, they cannot be operated via the RM-64/25/9 control panel if the camera is 
connected to an AXIS Q7404/Q7401.
 The control panel’s [Presets] is disabled.
Audio
 Audio input/output is not supported.
 Even if you select the AXIS Q7404/Q7401’s video window, the audio panel will be disabled.
Text Overlay Settings
The AXIS Q7404/Q7401 text overlay settings (date, time, text, image in video display) cannot be set with RM-64/25/9. In 
addition, the text overlay settings time display and RM-64/25/9’s time display are not synchronized.
Sensor Input Terminal
The input terminals for the AXIS Q7404/Q7401 cannot be used. 
						

							134
A
access permissions ........................................................ 53
acknowledging an event .............................................. 104
actions required when recording errors occur ............. 118
Aperture Mode.......................................................... 63, 86
audio
play back .............................................................. 102
sound settings ........................................................ 35
audio panel ............................................................. 95, 102
B
backup.......................................................................... 114
restore ................................................................... 115
C
Camera Control ...................................................... 95, 100
Camera Selector ....................................................... 59, 95
cameras
adding .................................................................... 47
advanced settings .................................................. 61
angle ....................................................................... 82
control ............................................................. 95, 100
editing information .................................................. 49
maintenance ......................................................... 130
number of ............................................................... 18
properties ............................................................... 49
removing ................................................................. 50
searching ................................................................ 48
selecting ........................................................... 59, 73
settings ................................................................... 59
supported ............................................................... 18
tags ......................................................................... 48
thumbnail ................................................................ 50
capturing a still image .................................................... 96
compatibility ................................................................... 19
compensation ............................................... 62, 63, 85, 86
continuous recording...................................................... 75
settings ................................................................... 76
custom grid..................................................................... 66
D
dynamic layouts.............................................................. 65
settings ................................................................... 67
E
e-mail notifications
adding .....................................................................43
settings ....................................................................42
event display ...................................................................58
event notification .............................................................58
events
acknowledging ......................................................104
checking ................................................................104
errors and warnings ..............................................108
priority......................................................................44
searching ..............................................................105
settings ....................................................................42
external outputs.........................................................64, 87
F
firmware.........................................................................130
focus..........................................................................64, 87
focus and speed .............................................................64
format
video ................................................................76, 131
video window...........................................................61
frame rate ................................................23, 41, 57, 76, 79
full screen display ...........................................................61
G
Gain ...........................................................................63, 86
grid ..................................................................................66
H
H.264 ...........................................................24, 61, 76, 131
I
image quality ...................................................................23
images
adjustment.........................................................62, 85
installation .......................................................................32
how to install the software .......................................32
settings after installation ..........................................34
intelligent function recording .....................................26, 75
settings ....................................................................81
Iris..............................................................................63, 86
J
JPEG .......................................................24, 25, 26, 61, 76
Index 
						

							Index
135
Appendix
L
layout sequences ............................................................65
settings ....................................................................68
layouts .............................................................................65
creating ................................................................... 65
organizing ...............................................................69
saving ......................................................................67
shared .....................................................................68
switching .................................................................68
using tabs................................................................68
live events ..................................................................... 104
log ................................................................... 95, 104
live image .................................................................. 96, 98
log files .......................................................................... 125
M
mail server .......................................................................43
maintenance, camera ................................................... 130
maximum disk space used .............................................46
menu bar .........................................................................95
messages
error ....................................................................... 121
log files .................................................................. 125
motion detection recording .......................................26, 75
settings ....................................................................78
MPEG-4 ....................................................... 25, 61, 76, 131
N
network bandwidth ..........................................................27
notifications, e-mail .........................................................42
O
operating environment ....................................................14
P
pan ..................................................................64, 100, 101
panorama ........................................................................ 95
image .................................................................... 102
playback..........................................................................98
indicator ..................................................................98
playing back.......................................................... 105
presets .......................................................................... 101
Preset Tour ..............................................................83
preview .......................................................... 50, 80, 82, 96
priority .......................................................................42, 44
notification message settings..................................58
R
Record Now .................................................................... 96
recording
before and/or after an event ................................... 84
manually.................................................................. 96
recording mode .............................................................. 75
advanced settings .................................................. 82
settings ................................................................... 76
recording options............................................................ 84
recording schedule
editing ..................................................................... 90
settings flow ............................................................ 72
Special Day............................................................. 88
Weekly .................................................................... 73
recording settings ........................................................... 41
resolution, video window ................................................ 61
RM-Lite............................................................................ 28
specification comparison........................................ 29
S
saving a part of a recording ........................................... 99
searching
events ................................................................... 105
for recordings ......................................................... 97
sensor recording....................................................... 26, 75
settings ................................................................... 77
settings
viewer...................................................................... 57
shared layouts ................................................................ 68
shortcut icon ................................................................. 130
shutter speed ................................................ 62, 63, 85, 86
silence detection........................................................... 102
settings ................................................................. 103
Special Day schedule ..................................................... 88
starting ............................................................................ 39
startup options .............................................................. 130
status bar ................................................................ 95, 109
still image ........................................................................ 96
storage period ................................................................ 45
Storage Server Groups
changing the name ................................................. 41
connecting .............................................................. 39
settings ................................................................... 41
Storage Servers
capacity .................................................................. 22
license..................................................................... 19
settings ................................................................... 45
settings flow ............................................................ 38
stopping ................................................................ 115
supported cameras ........................................................ 18
system configuration....................................................... 20
maximum ................................................................ 19
system design................................................................. 22 
						

							136
system information........................................................ 109
system requirements ................................................ 14, 16
T
tabs, layout ..................................................................... 68
thumbnails ...................................................................... 50
tilt .................................................................... 64, 100, 101
timeline ..................................................................... 95, 97
toolbar............................................................................. 95
U
updating ....................................................................... 130
user account control ....................................................... 35
user groups .................................................................... 51
user layouts .................................................................... 68
users ............................................................................... 51
adding .................................................................... 52
changing the information ........................................ 52
removing ................................................................. 53
V
version .......................................................................... 131
video format ........................................................ 22, 61, 76
video size.................................................................. 23, 60
video window ............................................................ 59, 95
controlling the camera .......................................... 101
display settings ....................................................... 60
layout ...................................................................... 65
menu button ............................................................ 60
moving .................................................................... 66
placing .................................................................... 66
playback ................................................................. 98
videos
compensate for dark regions ............................... 103
Viewer
features ................................................................... 95
license .................................................................... 19
settings ................................................................... 57
settings flow ............................................................ 56
shortcut icon ......................................................... 130
starting .................................................................... 39
viewer shade control .................................................... 103
viewing area ................................................................... 95
zoom ....................................................................... 99
VK-64/16 ......................................................................... 19
volume detection recording...................................... 26, 75
settings ................................................................... 81
W
Weekly schedule .............................................................73
copying ...................................................................90
settings ....................................................................74
White Balance ...........................................................63, 86
Z
zoom................................................................64, 100, 101
zooming in/out .................................................................99 
						

							Index
137
Appendix 
						

							
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