Canon Projector WUX6010 User Manual

191
Troubleshooting
Other Information
Troubleshooting
Symptoms and Solutions
■You Cannot Turn on the Projector
WARNING 
(only) flashes 3 
times 
repeatedly.Filter error The air filter is not installed. Check whether or not 
the air filter is installed correctly. Contact the 
Canon Customer Support Center if the same 
warning occurs again.
WARNING 
(only) flashes 6 
times 
repeatedly.Faulty lens 
connectorThe lens cable is not connected to the lens unit 
correctly. Unplug the projector, connect the lens...

Troubleshooting
192
■You Cannot Project an Image from the Projector
Cause Countermeasure
A cable is not connected 
correctly.Check whether the projector is connected to the 
computer or AV equipment correctly. (P49 - P51)
20 seconds have not 
elapsed since the 
projector was turned on.When the projector is turned on, the opening window 
is displayed for approximately 20 seconds. To project 
an image immediately, press the OK button on the 
remote control or side control. (P29, P34)
No image is sent from...

193
Troubleshooting
Other Information
Troubleshooting
■There is no Sound
■The Projected Image Is Blurred
The image files are not 
compatible with USB File 
Browser.Projection from USB flash drives requires JPEG 
images with a resolution not exceeding 10912x8640, 
single-byte alphanumeric file names, and a FAT-
formatted drive.
The LAN cable (shielded 
twisted pair) is not 
connected correctly.When [LAN] or [HDBaseT] is selected in the [Input] 
menu, check whether the LAN cable (shielded 
twisted pair) is...

Troubleshooting
194
■You Cannot Project an Image Appropriately
■The Projector Power Turns Off
The projector has been 
moved to a place where 
the temperature varies a 
lot.When the projector is moved from a location where 
the temperature is low to a location where the 
temperature is high, condensation may form on the 
lens. The condensation will evaporate after a period 
of time and the projector will be able to project a 
normal image.
The lens is stained. Clean the lens. (P162)
The tracking is bad....

195
Troubleshooting
Other Information
Troubleshooting
■The Projector Cannot Join the Network
The lamp has ruptured 
(or there is a lamp 
malfunction). If the lamp has ruptured, follow the instructions in 
“Precautions when replacing lamps that stop 
working” (
P15).
The operating 
environment is 
inappropriate. Check whether the operating temperature is between 
0°C (32°F) and 40°C (104°F). (
P19)
Projector settings must be adjusted when using the 
projector at altitudes of 2,300 m (7,545.8) or higher....

Troubleshooting
196
■You Cannot Operate the Remote Control
Cause Countermeasure
Batteries are not 
installed properly or they 
have run out.Check whether batteries are installed correctly. If 
batteries are installed correctly, replace them with 
new batteries. (P36)
You are operating the 
remote control from the 
outside of the remote 
control operating range.Check whether you are operating the remote control 
within the remote control operating range of the main 
unit of the projector. (P37)
There is...

197
Index
Index
Numerics
6-axis color adjust ............................. 92
A
Adjusting keystone distortion ............ 67
Adjusting the volume......................... 74
Air filter ............................................ 164
Ambient light ..................................... 90
AMX Device Discovery ................... 128
Analog PC ......................................... 56
ANALOG PC-1 / DVI-I terminal ......... 32
ANALOG PC-2 / COMPONENT input...

198
Index
LED indicator ............................ 30, 190
Lens - Position ................................ 103
Lens shift........................................... 47
Logo display .................................... 109
M
Memory color correction ................... 91
Menu ................................................. 78
MUTE ................................................ 74
Muting the sound .............................. 74
N
Network password .......................... 123
Network settings...

199
Option
•Lamp
Part No.: RS-LP09
•Ceiling attachment
Part No.: RS-CL11
•Ceiling-mount pipe 
(400 - 600 mm / 15.7 - 23.6 in)
Part No.: RS-CL08*
•Ceiling-mount pipe 
(600 - 1000 mm / 23.6 - 39.4 in)
Part No.: RS-CL09*•Air filter
Part No.: RS-FL01
•Remote control
Part No.: RS-RC04
•Remote control
Part No.: RS-RC05
* Use the above materials to hang the projector from the ceiling. For details, refer to the 
assembly and installation manual provided with the ceiling attachment. 

©CANON INC.2015YT1-7468-000 CANON INC.
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For all inquires concerning this product,
 call toll free in the U.S. 1-800-OK-CANON
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