Canon projector REALiS SX7 Maprojector Rk II User Manual

							121
MAINTENANCE
Cleaning and Replacing the Air Filter
An air filter is installed in the air intake vent on the bottom of the main body to protect the
internal lens and mirror from dust. Should the air filter become clogged with dust, the pro-
jector may be damaged since it will block the air flow into the projector and raises the inter-
nal temperature of the projector.
Cleaning the Air Filter
Turn the projector upside down, remove the cover by pushing the latch, remove the air fil-
ter, and clean it with a vacuum cleaner.
When cleaning dust off the side exhaust vent and the bottom air intake vent, bring the vac-
uum cleaner nozzle close to them directly.
Replacing the Air Filter
1Turn off the projector, remove the power 
plug from the AC outlet, and let the pro-
jector stand for at least 1 hour.
2Remove the filter cover by pushing the
position of the arrow.
3Remove the air filter.
4Install a new air filter.
5Install the filter cover securely without any
space.
Caution
zThe main unit is very hot immediately after turning off the projector. Wait until the pro-
jector cools down sufficiently (more than 1 hour) before cleaning the projector. Other-
wise, you may get burned or injured.
zBefore cleaning or replacing the air filter, be sure to remove the power plug from the
AC outlet. Otherwise, electric shock or fire may result.
zDo not insert any object into the projector through the air filter opening. You may suffer
electric shock or injury due to the high-voltage parts or rotating parts.
zClean the air filter frequently.
zAfter cleaning the air filter, install it by following the removal steps 1 to 5 in reverse.
zAttach the lens cap when replacing the air filter.
zHandle the air filter carefully. If damaged, the air filter will not work appropriately.
zReplace the air filter whenever you replace the lamp.
zAn air filter can be ordered from your dealer.
Filter cover
Air filter
Push 
						

							122
MAINTENANCE
Replacing the Lamp
When the time of use of the lamp exceeds the certain amount of time, the following mes-
sage (two types) is displayed for 10 seconds every time the projector is turned on.
zIf the time of use is:
SX7 MarkII: 1800 to 2000 hours
SX60 : 2400 to 2500 hours
zIf the time of use is:
SX7 MarkII: 2000 hours or more
SX60 : 2500 hours or more
Replacing Lamp
This projector uses the following lamp.
Lamp type No. SX7 MarkII: RS-LP04
SX60 : RS-LP03
zThis message will not be displayed again if you select [Cancel] in response to the message
Do you want to display this message again?.
zYou can check the time of use of the lamp in [Lamp counter] in the [System settings] menu
(P118).
Caution
zWhen replacing the lamp, turn off the projector, wait until the cooling fan stops,
remove the power plug from the AC outlet, and let the projector stand for at least 1
hour. Otherwise, you may get burned because the main unit is very hot immediately
after the projector is turned off.
zDo not touch the inner glass surface when you replace the lamp. Otherwise, the pro-
jectors performance may degrade.
zMake sure to handle the lamp carefully and correctly since it may explode if it is
scratched or shocked.
zDo not remove screws unless specified.
zBe sure to use the specified lamp.
zA lamp can be ordered from your dealer or Canon home page.
* [], the [OK] button, and the [POWER]
button are available during this message
is displayed.
* The [POWER] button is available during
this message is displayed. 
						

							123
MAINTENANCE
Replacing the Lamp
1Turn off the projector, disconnect the power
plug from the AC outlet, and then let the pro-
jector stand for at least 1 hour.
2Loosen a screw with a flathead screwdriver
and remove the lamp cover.
3Loosen two screws, pull up the handle, and
then remove the lamp.
4Fully insert a new lamp and secure it with two
screws.
* After the installation, be sure to push down
the handle.
5Replace the lamp cover and tighten the
screw.
6Turn on the projector.
7Bring up the menu and select [System set-
tings] -> [Other settings] -> [Lamp counter]
(P118).
8Select [Reset] -> [OK] to reset the lamp
counter.
Lamp cover
Screw
Screw
LampHandle
Lamp cover 
						

							Table of contents/Safety Instructions
Before Use
Setting Up the Projector
Projecting an Image from the Computer
Projecting an Image from AV Equipment
Useful Functions Available During a Presentation
Setting Up Functions from Menus
Maintenance
Troubleshooting
Appendix
Index
TROUBLE-
SHOOTING 
						

							126
TROUBLESHOOTING
Troubleshooting
WARNING Lamp Flash Patterns
The WARNING lamp on the Control Panel flashes in red after the projector is turned off
when there is a trouble in the projector.
zWait until the cooling fan stops and disconnect the power plug from the AC outlet before
dealing with the trouble.
Flash Pattern Meaning Countermeasure
One flash Temperature
abnormalityThe temperature inside the projector is too high for some rea-
son or the outside air temperature is higher than the specified
one. If the problem is inside the projector, check whether the
projector is installed and operated normally, unplug the pro-
jector from the power outlet to cool down the inside of it and
retry projection. If the air intake or exhaust vent is blocked,
remove the obstacle. If the same warning occurs again, the
projector may be defective. Contact your dealer.
Two flashes Faulty lamp The lamp has burnt out. Replace the lamp with a new one. If
the same warning is experienced again, the lamp drive circuit
may be defective. Contact your dealer.
Three flashes Faulty lamp 
coverThe lamp cover is open. Unplug the projector from the power
outlet, then install the lamp cover and turn on the projector
again.
If the lamp cover has been installed properly, the lamp cover
detection switch may be defective. Contact your dealer.
Four flashes Faulty cooling 
fanThe cooling fan or another component may be defective.
Unplug the projector from the power outlet, then plug it to the
outlet and turn on the projector again. Contact your dealer if
the same warning is given.
Five flashes Faulty power 
supplyThe abnormal voltage is applied to some parts in the power
supply or any other failure may be occurred. Unplug the pro-
jector from the power outlet, then plug it to the outlet and turn
on the projector again. Contact your dealer if the same warn-
ing is given.
Six flashes System failure Some of the functions may be defective. Turn off the projector
and retry projection. If the same warning is experienced again,
contact your dealer. 
						

							127
TROUBLESHOOTING
Symptoms and Solutions
You cannot turn on the projector.
You cannot project an image from the projector.
Cause Countermeasure
The power cord is not connected
correctly.Check whether the power cord is connected correctly (P40).
The power cord has just been con-
nected.You cannot turn on the projector until the [POWER] indicator
turns red after connecting the power plug (P40).
You attempted to turn on the pro-
jector immediately after turning it
off.The projector cannot be turned on for a while after it is turned
off. Wait for a while before pressing the [POWER] button again
(P60).
The safety device has activated
because you put the projector in
the carrying bag during the cooling
fan was rotating.You cannot release the safety device. Contact your dealer.
The safety device is activated
because the air intake or the
exhaust vent is blocked and the
internal temperature of the projec-
tor is increased.You cannot release the safety device for safety reasons. Con-
tact your dealer.
Cause Countermeasure
Any connection cable is connected
incorrectly.Check whether the projector is connected to the computer or
AV equipment correctly (P36, 64).
20 seconds have not passed since
the projector was turned on.When the projector is turned on, the Opening window is dis-
played for approximately 20 seconds. To project an image
immediately, press the [OK] button on the remote control or
top control (P40).
No image is sent from the AV
equipment.Check that an image is played on the connected digital cam-
era, video camcorder, DVD, etc.
The wrong video terminal or signal
type is selected.Check that the correct video terminal and signal type are
selected (P48, 70).
The [NO SHOW] function has been
selected.Press the [NO SHOW] button on the remote control (P78).
No image is sent due to the prob-
lem in the computer.Turn on the projector and computer in this order again. 
						

							128
TROUBLESHOOTING
You cannot hear sound.
The projected image is blur.
You cannot project an image appropriately.
Cause Countermeasure
The audio cable is not connected
correctly.Check the cable connection of the audio cable (P38).
The [MUTE] function is enabled. Press the [MUTE] button on the remote control (P79).
The volume level is adjusted to the
minimum.Press the [VOL+] button on the remote control or top control to
adjust the volume level (P79).
An audio cable with a built-in resis-
tor is used.Use an audio cable without a built-in resistor.
Cause Countermeasure
The image is out of focus. Adjust the focus (P51).
The lens cap is not removed. Remove the lens cap.
The distance to the screen is too
short.Check whether the distance to the screen is appropriate. If the
distance is shorter than approximately 1.2 m (3.9), the projec-
tor cannot focus on the screen (P32, 133).
The projector is not placed straight
in front of the screen.Check whether the projector is placed obliquely to the screen.
A slight error in the projection angle can be corrected through
the keystone adjustment function (P43, 52).
The projector has been moved to a
place where the temperature varies
a lot.When the projector is moved from a low-temperature place to
a high-temperature place, condensation may form on the lens.
The condensation will evaporate a while later and the projec-
tor will be able to project a normal image.
The lens is stained. Clean up the lens (P120).
Cause Countermeasure
The projected image is inverted in
the vertical or horizontal direction.The ceiling mounted/rear projection setting is incorrect. Check
the [Image flip H/V] setting in the [Display settings] menu
(P97). 
						

							129
TROUBLESHOOTING
You cannot project an image from a notebook computer.
The projector is forced to be turned off.
Cause Countermeasure
The connection cable is not con-
nected correctly.Check whether the connection cable is connected to the
video terminal of the computer correctly (P36, 37).
The video signal type is incorrect. Check  whether the selected signal type is correct (P91, 92,
132).
It is not set the external monitor out-
put setting on the notebook cor-
rectly.Turn on the external monitor output on the notebook computer.
To turn on the external monitor output, press the [LCD] or
[VGA] function key or a key with an icon for the external moni-
tor while holding down the [Fn] key on the keyboard of the
notebook computer (P45).
The combination of keys used to perform this operation varies
among computer manufacturers. For more detailed informa-
tion, refer to the Users Manual that came with your computer.
The displayed image is not the
same as that displayed on the
notebook computer.Check whether the dual screen (multi-display) mode is
selected on the notebook computer.
If the dual screen mode has been selected, change it to the
simultaneous display mode on the notebook computer.
The output setting method varies among computer manufac-
turers. For more detailed information, refer to the Users Man-
ual that came with your computer.
Cause Countermeasure
The air intake or exhaust vent is
blocked.Check whether the air intake or exhaust vent is blocked. If the
air intake or exhaust vent is blocked, the temperature inside
the projector rises and the power is automatically turned off to
protect the projector. Wait until the internal temperature gets
down, and then turn on the projector without blocking the
intake and exhaust vents (P22, 23, 40).
The air filter is dirty. Check whether the bottom air filter is clogged with dust.
If the air filter is clogged, clean or replace the air filter (P121).
The lamp has exploded (or it is
defective).Check whether the lamp has exploded.
If the lamp has exploded, replace it. The lamp may be defec-
tive if it has not exploded. Check the lamp by replacing it with
a spare lamp if you have one (P13, 122, 123).
The operating temperature is inap-
propriate.Check whether the operating temperature is 5 to 35°C (P15).
Other reasons The projector may be damaged. Contact your dealer. 
						

							130
TROUBLESHOOTING
You cannot operate the remote control.
You cannot use the wireless mouse function.
Cause Countermeasure
Batteries are not installed properly
or they have run out.Check whether batteries are installed correctly. If batteries are
installed correctly, replace them with new batteries (P29).
You are operating the remote con-
trol from the outside of the remote
control operating range.Check whether you are operating the remote control within the
remote control operating range.
Also check whether there is any obstacle between the infrared
remote receiver of the projector and the remote control (P29).
You are operating the remote con-
trol under an inappropriate operat-
ing environment.Check whether the infrared remote receiver of the projector is
exposed to direct sunlight or strong light of lighting apparatus
(P29).
The channel setting of the remote
control does not match with the set-
ting of the projector.Check whether the channel setting of the remote control has
been changed. You can check the [Remote control] setting in
the [System settings] menu (P115).
The key lock function is prohibiting
the remote control operation.Check whether [Key lock] is enabled to disable the remote
control operation.
In the System settings menu, set [Key lock] to [Off] (P114).
Cause Countermeasure
The USB cable is not connected
correctly.Check whether the USB cable is connected between the pro-
jector and computer correctly (P82).
A mouse driver is not installed. Check whether the mouse is functioning on the computer. If it
is not, install a mouse driver to the computer.
The mouse is not recognized due
to a problem in the computer.Turn on the projector and computer in this order again.