Canon printer PIXMA Pro9000 User Manual

							Printing Maintenance37
„Getting the Ink Level Information
Ink Level Indication on the Printer
You can confirm the ink level in each ink tank through the ink lamps. Open the Top 
Cover of the printer to see how the ink lamps light or flash.
Ink is low: The ink lamp flashes slowly (at about three second interval). You can 
continue printing, but we recommend preparing a new ink tank to replace 
the associated ink tank.
Ink is out: The ink lamp flashes quickly (at ab out one second interval), and the 
ALARM  lamp on the printer flashes orange four times. Replace the ink 
tank with a new one.
* When the  ALARM lamp on the printer flashes orange seven or thirteen times, an error has occurred and therefore the 
printer is unable to print. For details, refer to  “Handling Error Messages ” on page 73.
Ink Level Indication on the PC
Open the  Canon IJ Status Monitor  to check the ink level information.
1. Open the printer properties dialog box. See  “Accessing the Printer Driver (Windows) ” on page 33.
2. Click  View Printer Status  on the Maintenance  tab.
The following message will be displayed.
*You can also display the  Canon IJ Status Monitor by clicking the Canon IJ Status Monitor  button which appears on 
the taskbar during printing.
Ink is low: The [!] symbol appears above an ink tank that is low. You can continue 
printing, but we recommend preparing a new ink tank to replace the 
associated ink tank.
Ink is out: The [x] symbol appears above an empty ink tank. Click  Ink Details to 
show the ink tank information, then replace the ink tank with a new one. 
Repeats
Repeats
Confirm whether any symbols are 
displayed here. 
						

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Open the Canon IJ Printer Utility to check the ink level information.
1. Select Applications from the Go menu, and then double-click the Utilities folder.
2. Double-click the Printer Setup Utility icon.
When using Mac OS X v.10.2.8, double-click the Print Center icon.
3. Select the name of your printer from the Name list and click Utility.
When using Mac OS X v.10.2.8, select the name of your printer from the Name list 
and click Configure.
4. Select the name of your printer from the Product list and click Maintenance.
The Canon IJ Printer Utility launches.
5. Select Ink Level Information from the pop-up menu.
The following dialog box is displayed.
Ink is low:The [!] symbol appears above an ink tank that is low. You can continue 
printing, but we recommend preparing a new ink tank to replace the 
associated ink tank.
Ink is out:The [x] symbol appears above an empty ink tank. Click About ink to 
show the ink tank information, then replace the ink tank with a new one.
Confirm whether any symbols are 
displayed here. 
						

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„Knowing When to Replace Ink Tanks
The ALARM lamp on the printer flashes orange four times once any one of the ink tanks 
is out of ink. If ink is out during printing, a message will be displayed on your PC. Check 
to see which ink tank is out of ink, and replace it with a new one. Close the Top Cover 
after ink tank replacement to resume printing.
zIf printing has not finished, you can continue printing for a while by pressing the 
RESUME/CANCEL button on the printer with the empty ink tank installed. However, you 
will need to replace it with a new one as soon as printing finishes. If you continue 
printing with an empty ink tank, it may damage the printer.
* Printing does not resume if any of the ink tanks are removed. Be sure to press the RESUME/CANCEL button with the 
ink tanks installed.
* Continuing to print in the out of ink state will cause the remaining ink level to be displayed incorrectly in the Canon IJ 
Status Monitor.
zClick Cancel Printing to cancel printing. Replace the ink tank with a new one.
Ink tank with no ink 
						

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zIf printing has not finished, you can continue printing for a while by pressing the 
RESUME/CANCEL button on the printer with the empty ink tank installed. However, you 
will need to replace it with a new one as soon as printing finishes. If you continue 
printing with an empty ink tank, it may damage the printer.
* Printing does not resume if any of the ink tanks are removed. Be sure to press the RESUME/CANCEL button with the 
ink tanks installed.
* Continuing to print in the out of ink state will cause the remaining ink level to be displayed incorrectly in the Canon IJ 
Printer Utility.
zClick Delete Job to cancel the current printing job. Click Stop Job to stop the current 
printing job. Click Stop All Jobs to stop all printing jobs. Replace the ink tank with a new 
one. 
						

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„Replacing Ink Tanks
When an ink tank runs out of ink, replace it using the following steps.
1Ensure that the printer is on, and then open the Front Tray.
Gently press the   mark on the Front Tray.
2Open the Top Cover.
The Print Head Holder moves to the center.
zIf the Top Cover is left open for mo re than 10 minutes, the Print Head 
Holder moves to the right. Close and  reopen the Top Cover to return the 
Print Head Holder to the center.
z If you open the Top Cover while the printer is preparing to feed paper 
from the Front Tray (when the  FRONT FEED button is flashing quickly), 
the Print Head Holder may not move to the center. 
If this happens, close the Top Cover, press the  FRONT FEED button and 
wait until the  FRONT FEED button stops flashing and stays lit. 
To continue printing from the Front Tray after replacing the ink tank, go 
to (3) in step 3 in “Loading Paper in the Front Tray” on page 12 and 
start printing again.
3Remove the ink tank whose lamp is flashing fast.
z Handle ink tanks carefully to avoid staining clothing or the surrounding 
area.
z Discard empty ink tanks according to the local laws and regulations 
regarding disposal of consumables.
Be sure to replace ink tanks one by one when replacing more than one ink 
tank.
Do not touch the lock lever; 
remove only the ink tank.
Push the tab and remove 
the ink tank. 
						

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4Prepare a replacement tank.
(1) Unpack the new ink tank and completely pull off the orange tape. Then, remove 
the film completely.
(2) Remove the orange protective cap from the bottom of the ink tank and discard it.
zBe sure to remove the clear film from the ink tank in the exact 
order shown in (1) in step 4, as failure to follow this step may 
cause the ink to leak and stain your clothes and hands.
zDo not touch the electrical contacts on the ink tank. Doing so can 
cause the printer to malfunction or become unable to print.
zDo not squeeze the side of ink tanks as this may cause the ink to 
leak out and stain your clothes and hands. 
zDo not re-attach the protective cap once you have removed it.
zDo not touch the open ink port once the protective cap is 
removed, as this may prevent the ink from being ejected 
properly. 
zInk on the removed protective cap may stain your clothes and 
hands.
zEnsure that all the orange tape has been peeled off along the 
perforation. If there remains a part of the orange tape, ink may 
not be ejected correctly.
Do not 
touch the 
electrical 
contacts. 
						

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5Insert the ink tank.
(1) Insert the ink tank into the Print Head.
(2) Press on the   mark on the ink tank until the ink tank snaps firmly into place.
(3) Ensure that the ink lamp lights red.
Ensure that all the ink tanks are installed in the order directed by the 
label. The printer cannot be used unless all the ink tanks are installed.
Lamp lights red 
						

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6Close the Top Cover.
The ink tank installation process is now complete.
zThe ALARM lamp still flashes orange after the Top Cover is closed if an 
ink tank is not installed properly. Open the Top Cover and make sure 
that all the ink tanks are installed in the correct order directed on the 
label.
zTo maintain optimal print quality, use an ink tank within six months of 
its first use.
zOnce an ink tank has been used, do not remove it from the printer and 
leave it out in the open. This will cause the ink tank to dry out and the 
printer may not operate properly if it is reinstalled.
zColor ink consumption may occur even when black-and-white or 
grayscale printing is specified.
Color ink is consumed in the head cleaning and deep cleaning, which 
are necessary to maintain the printer’s capabilities.
zWhen you start printing after replacing the ink tank, the printer 
executes Print Head Cleaning automatically. Do not perform any other 
operations until the Print Head Cleaning finishes. The POWER lamp 
flashes green during cleaning. 
						

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When Printing Becomes Faint or Colors are Incorrect
When printing becomes faint or colors are incorr ect, even if ink remains in the ink tanks, the 
Print Head nozzles are probably clogged. Foll ow the procedures below to clean the nozzles.
If the ruled lines are shifted after running the print head maintenance, align the Print Head.
Before printing the nozzle check pattern or cleaning the Print Head, check the 
following;
z Open the Top Cover and make sure that all the ink tanks click into place and 
then their ink lamps light red. 
If any one of the ink lamps is flashing slowly, the associated ink tank is 
running low. You can continue printing, but we recommend preparing a new 
ink tank to replace the associated ink tank.
If any one of the ink lamps is flashing quickly, the associated ink tank is 
empty. Replace the ink tank. See  “Replacing Ink Tanks ” on page 41.
If an ink lamp is flashing even though  ink remains in that ink tank, it is 
inserted in the wrong position. Make su re that the correct ink tank color is 
inserted in each position referring to the color guide on the print head lock 
lever. See  “Replacing an Ink Tank ” on page 36.
If any one of the ink lamps is unlit, press the   mark on the ink tank to fully 
insert it. Make sure that all packaging material is peeled off the ink tank. See 
“ Replacing Ink Tanks ” on page 41.
z Increase the  Print Quality setting in the printer driver settings.
See  “Print Results Not Satisfactory or Contains Errors ” on page 65.
If  Print Head Deep Cleaning  does not resolve the problem, the Print Head may 
be defective. Contact the Customer Care Center.
Step 1
If white stripes appear
See  “Print Head Cleaning ” on page 51
Step 2
If the problem remains after performing print head cleaning twice
See  “Print Head Deep Cleaning ” on page 55
Step 3
After print head 
cleaning, print the 
nozzle check pattern.
 See  “Printing the Nozzle Check Pattern ” on page 46 
						

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Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the Print 
Head nozzles. Use this function when printed results are blurred or the color is incorrect.
zNozzle check pattern cannot be printed from the Front Tray. Always load 
paper in the Auto Sheet Feeder.
z Ensure that the Inner Cover is closed.
Printing the Nozzle Check Pattern Without a Computer
z Nozzle check pattern printing can also be executed from the printer itself. 
1. With the printer on, load a sheet of Letter-sized plain paper in the Auto 
Sheet Feeder. 
2. Hold down the  RESUME/CANCEL button until the POWER lamp flashes 
green twice, and then release it immediately.
The nozzle check pattern is printed. Do not open the Top Cover while 
printing.
„ Printing the Nozzle Check Pattern
1With the printer on, load a sheet of Le tter-sized plain paper in the Auto Sheet 
Feeder.
If other than Letter-sized paper is loaded, you cannot print the nozzle 
check pattern. Be sure to use Letter-sized plain paper.
2Open the printer properties dialog box.
See  “Opening the Printer Properties Dialog  Box Directly from the Start Menu” on 
page 33.
z  If the ruled lines are shifted
See  “Aligning the Print Head ” on page 58
Step 1