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Canon printer PIXMA Pro9000 User Manual

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    							QT5-0152-V01 092006AB10©CANON INC.2008PRINTED IN JAPANQuick Start Guide
    Series Photo Printer
    Quick Start Guide
    The following ink tanks are compatible with this printer.
    For details on ink tank replacement, refer to “Replacing an Ink Tank” in this guide. 
    						
    							Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the product):                                                                      Model Number (located on the top of the product):                                                                          S e t u p  C D - R O M  n u m b e r  ( l o ca t e d  o n  t h e  C D - R O M ) :                                                                                                   Purchase Date:                                                                                                                                         Customer Technical Support Sequence*1.Internet 
    — www.canontechsupport.com
    For quick and comprehensive self-help in an intuitively guided interactive troubleshooting 
    environment, the place to start is our helpful tech support web site.  In addition, the latest 
    driver downloads, answers to frequently asked questions, product information, and 
    “where to buy” instructions are found here.
    2.Email Tech Support 
    — www.canontechsupport.com
    For individual attention to a special issue, try emailing our friendly technical support repre-
    sentatives, specially trained to communicate quick, easy, and logical solutions to your 
    inquiries within 24 hours.
    3.Toll-Free Live Tech Support 
    — (1-800-828-4040)
    This option provides live telephone technical support, free of service charges, Monday-
    Saturday (excluding holidays), during your product’s 1 year limited warranty period. 
    Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
    4.Extended Service and Support 
    — www.canonesp.com
    Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service 
    program that provides up to three full years of service and support coverage at a very 
    attractive price.  CarePAK offers toll-free Canon technical support and includes Canon’s 
    superb InstantExchange product replacement program. For further information about 
    extending your Canon service and support, call (1-800-385-2155), or visit our Web site at 
    www.canonesp.com.  CarePAK must be purchased during your product’s warranty period.
    For more information and updated program specifics, please visit our web site at 
    www.canontechsupport.com.
      * Support program specifics are subject to change without notice.
    Ordering InformationFor additional supplies, use the following descriptions and order numbers.Description Order #
    Ink TanksCLI-8 Black0620B002
    CLI-8 Cyan0621B002
    CLI-8 Magenta0622B002
    CLI-8 Yellow0623B002
    CLI-8 Photo Cyan0624B002
    CLI-8 Photo Magenta0625B002
    CLI-8 Red0626B002
    CLI-8 Green0627B002Canon Specialty Papers All Occasion Photo Cards (4 x 8 / 50 sheets)1029A069
    Fine Art Photo Rag (8.5 x 11 / 20 sheets)0587B005
    Fine Art Photo Rag (13 x 19 / 20 sheets)0587B008
    Fine Art Premium Matte (8.5 x 11 / 20 sheets)1263B004
    Fine Art Premium Matte (13 x 19 / 20 sheets)1263B007
    High Resolution Paper (8.5 x 11 / 100 sheets)1033A011
    Matte Photo Paper (4 x 6 / 120 sheets)7981A014
    Matte Photo Paper (8.5 x 11 / 50 sheets)7981A004
    Matte Photo Paper (13 x 19 / 20 sheets)7981A011
    Photo Paper Plus Glossy (4 x 6 / 20 sheets)7980A007
    Photo Paper Plus Glossy (4 x 6 / 50 sheets)7980A012
    Photo Paper Plus Glossy (4 x 6 / 120 sheets)7980A022
    Photo Paper Plus Glossy (5 x 7 / 20 sheets)7980A019
    Photo Paper Plus Glossy (8.5 x 11 / 20 sheets)7980A006
    Photo Paper Plus Glossy (13 x 19 / 20 sheets)7980A014
    Photo Paper Plus Glossy II (4 x 6 / 50 Sheets)2311B022
    Photo Paper Plus Glossy II (4 x 6 / 100 Sheets)2311B023
    Photo Paper Plus Glossy II (5 x 7 / 20 Sheets)2311B024
    Photo Paper Plus Glossy II (8 x 10 / 20 Sheets)2311B025
    Photo Paper Plus Glossy II (8.5 x 11 / 20 Sheets)2311B001
    Photo Paper Plus Semi-gloss (4 x 6 / 50 sheets)1686B014
    Photo Paper Plus Semi-gloss (8.5 x 11 / 20 sheets)1686B020
    Photo Paper Plus Semi-gloss (8 x 10 / 20 sheets)1686B017
    Photo Paper Plus Semi-gloss (13 x 19 / 20 sheets)1686B031
    Photo Paper Pro (4 x 6 / 20 sheets)1029A014
    Photo Paper Pro (4 x 6 / 75 sheets)1029A027
    Photo Paper Pro (8.5 x 11 / 15 sheets)1029A004
    Photo Paper Pro (8 x 10 / 20 sheets)1029A059
    Photo Paper Pro (13 x 19 / 10 sheets)1029A009
    Photo Stickers (16 Stickers / sheet, 5 sheets / pack)0001C001
    Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at 
    www.estore.usa.canon.com.© 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or 
    trademarks in other countries. All other product and brand names are trademarks of their respective owners. 
    						
    							Photo Printer
    Quick Start Guide 
    						
    							© CANON INC.2008
    All rights reserved. No part of this publication may be transmitted or copied in any form whatsoever without the 
    express written permission.
    Disclaimer
    Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use 
    guide to your Canon PIXMA Pro9000 Photo Printer. All statements, technical information and recommendations 
    in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness 
    thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, 
    representation or warranties concerning the products described.
    Specifications are subject to change without notice.
    All information regarding non-Canon products was compiled from publicly available information. No 
    representation is made regarding the accuracy thereof.
    About Consumables
    Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.
    Trademarks
    zMicrosoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U.S. 
    and/or other countries. 
    zMacintosh and Mac are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. 
    zPhoto Rag is a trademark of Hahnemühle FineArt GmbH.
    zAdobe and Adobe Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated 
    in the United States and/or other countries.As an 
    ENERGY STAR® partner, Canon U.S.A., Inc., has determined that this product meets the 
    ENERGY STAR® guidelines for energy efficiency. 
    						
    							Contents1
    Contents
    Basic Printing
    Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . 2
    Turning off the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . 3
    Loading Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . 4
    Using Specialty Media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . .  15
    Printing with Windows  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . 18
    Printing with Macintosh  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . .  21
    Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . 25
    Advanced Printing
    Printing Photographs Directly from a PictBridge Compliant Device . . . . . . . . . . . . . . . . . . . . . . . 26
    Accessing the Printer Driver (Windows)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . 33
    Using the Bundled Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . 35
    Printing Maintenance
    Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
    When Printing Becomes Faint or Colors are Incorrect  . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
    Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . 46
    Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . .  51
    Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . 55
    Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . 58
    Troubleshooting
    Cannot Install the Printer Driver or an Application Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
    Cannot Connect to PC Properly  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . 64
    Print Results Not Satisfactory or Contains Errors . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
    Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . 68
    Paper Does Not Feed Properly  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . .  71
    Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . 72
    Handling Error Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . 73
    An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
    Cannot Print Properly from the Digital Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
    Appendix
    Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . 84
    Safety Precautions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . 87
    Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . 89
    Canon U.S.A., INC. LIMITED WARRANTY  --- (USA Only)  . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
    Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . 92 
    						
    							Basic Printing
    2
    Basic Printing
    This Quick Start Guide describes some of the features of your printer and how 
    to use them. For more info rmation, view the Pro9000 
    User’s Guide, Printer 
    Driver Guide
    , Photo Application Guide, and Digital Photo Printing Guide 
    installed on your computer, or use the online help within your printer driver 
    interface:
    While in the printer’s properties window, press the  F1 key, or click   in the 
    upper right corner. Then click the feature you want to know more about, or click 
    the  Help  button when displayed.
    While in the  Page Setup dialog box or  Print dialog box, click   in the lower left 
    corner.
    Clicking   provides detailed information about each setting.
    When the Help window appears, select your desired topic.
    Turning on the Printer
    1Press the  POWER button.
    The POWER  lamp flashes green while the printer warms up and changes to steady 
    (non-flashing) when the printer is ready.
    If the  ALARM  lamp begins flashing orange, refer to  “Handling Error 
    Messages ” on page 73. 
    						
    							Basic Printing
    3
    Turning off the Printer
    1To turn off the printer, press the POWER button.
    When the POWER lamp stops blinking, the printer is turned off.
    About the Power Plug
    When removing the power plug after turing off the printer, be sure to 
    check that the POWER lamp is not lit. If the power plug is removed from 
    the wall outlet with the POWER lamp lit or blinking green, the printer 
    cannot protect its print heads and may be unable to print. 
    						
    							Basic Printing
    4
    Loading Paper
    This section describes how to load paper in the Auto Sheet Feeder and the Front Tray.
    „Using the Auto Sheet Fe eder and the Front Tray
    You can load paper in both the Auto Sheet Feeder and the Front Tray.
    Loading paper in the Auto Sheet Feeder is easy, and is convenient if you frequently 
    switch to and print on various sizes or types of paper.
    Use the Front Tray to print on large size paper or to print on thick paper such as art 
    paper.
    * There are some kinds of paper, depending on their size or ty pe, that can only be used in either the Auto Sheet Feeder 
    or the Front Tray.
    See  “Using Specialty Media ” on page 15.
    „ Print Media to Avoid
    Do not use the following types of paper. Using such paper will not only produce 
    unsatisfactory results, but can also cause the printer to jam or malfunction.
    • Folded, curled or wrinkled paper
    • Damp paper
    • Excessively thin paper
    Auto Sheet Feeder: Less than 64 gsm / 17 lb
    Front Tray: Less than 0.1 mm / 4 mil
    • Excessively thick paper Auto Sheet Feeder: More than 105 gsm / 28 lb (plain paper except for supported 
    Canon genuine media)
    * However, you can use art paper that is not produced by Canon that is up to 200 gsm / 53 lb. See “Non-Canon Genuine Specialty Paper” in the User’s Guide.
    Front Tray: More than 1.2 mm / 47 mil
    •Picture postcards
    • Postcards affixed with photos or stickers 
    • Envelopes with double flaps
    • Envelopes with sticker flaps
    • Envelopes with an embossed or treated surface
    • Any type of paper with holes
    • Paper that is not rectangular
    • Paper bound with staples or glue etc.
    • Paper coated with adhesive
    • Paper decorated with glitter etc. 
    						
    							Basic Printing5
    „Loading Paper in the Auto Sheet Feeder
    For detailed information on the Canon genuine media for use with its 
    various printers, refer to  “Using Specialty Media ” on page 15, or 
    “Printing Media” in the 
    User’s Guide.
    1Flatten the four corners of th e paper before loading it.
    zWhen paper is curled, gently bend it  in the opposite direction of the curl 
    (without curling the reverse side) and  then load the paper. For details on 
    how to flatten paper curl, refer to  “Media is curled ” on page 68.
    z To prevent paper from being curled, we recommend handling it in the 
    following ways:
    - Put unused paper back into the package, and store them 
    horizontally.
    - Remove only as many sheets from the package as you need right  before printing.
    2Prepare to load paper.
    (1) 1 Open the Paper Support.
    2 Open the Paper Support Extension to support the paper.
    (2) 1 Gently press the   mark on 
    the Front Tray.
    2 Pull out the Front Tray Extension  completely.(3) Ensure that the  FRONT FEED button is 
    not lit.
    If the  FRONT FEED  button is lit or 
    flashing, set the Front Tray to its 
    normal printing position.
    See  “Returning the Front Tray to Its 
    Normal Printing Position ” on page 14.
    1
    1 2
    2 
    						
    							Basic Printing
    6
    3Load the paper.
    zThe following paper can be used in the Auto Sheet Feeder.
    Paper Size 
    Standard paper: From 4 x 6 / 101.6 x 152.4 mm to A3+ (13 x 19) 
    size (329.0 x 483.0 mm / 13 x 19 inches)
    Non-standard paper: From 89.0 x 120.0 mm / 3.50 x 4.72 inches to 
    329.0 x 584.2 mm / 12.95 x 23 inches
    Weight 
    From 64 gsm / 17 lb to 105 gsm / 28 lb (plain paper except for 
    supported Canon genuine media)
    *You can use art paper that is not produced by Canon that is up to 200 
    gsm / 53 lb.
    Do not use paper heavier than this (except for supported Canon 
    genuine media), as it could jam in the printer.
    See “Non-Canon Genuine Specialty Paper” of the 
    User’s Guide.
    zWhen printing on plain paper (64 gsm / 17 lb), load up to 150 sheets in 
    the Auto Sheet Feeder.
    However, the paper may not feed correctly depending on the type of 
    paper and the environment (high temperature / high humidity / low 
    (2) Align the paper stack 
    with the right edge of 
    the Auto Sheet 
    Feeder.
    (3) Pinch the Paper 
    Guide and slide 
    it against the 
    left side of the 
    paper stack.Load Limit Mark 
    Do not load beyond this Load Limit Mark.
    (1) Load the paper 
    into the Auto 
    Sheet Feeder with 
    the print side 
    facing UP.
    Set the Paper Guide correctly 
    when printing from the Auto 
    Sheet Feeder. The paper may 
    not feed correctly if the Paper 
    Guide is not set correctly. 
    						
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