Canon printer PIXMA MX850 User Manual

							177 Appendix
„Canon U.S.A., INC. LIMITED WARRANTY --- (U.S.A. only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to 
the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when 
purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and 
service (a) for a period of one (1) year from the date of original purchase when delivered to you in 
new condition in its original container or (b) for 90 days from the date of original purchase for 
refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized 
Service Facility (“ASF”), and proven to be defective upon inspection will be (a) repaired utilizing new, 
remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a 
refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or 
replacement shall not extend the original warranty period of the Product. A dated proof of purchase 
is required at the time of warranty service. A copy of your dated bill of sale will satisfy this 
requirement. This warranty does not cover any accessories, or any consumables, such as paper or 
ink cartridges, as to which there shall be no warranty or replacement.
This limited warranty shall only apply if the Product is used in conjunction with compatible 
computers, peripheral equipment and software. Canon USA shall have no responsibility for such 
items except for compatible Canon brand peripheral equipment covered by a separate warranty 
(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the 
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed 
with the Product are sold “as is” and without warranty of any kind by Canon USA, including any 
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties 
are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the 
manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply 
in the following cases:
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by 
you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating 
or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s 
manual or other documentation, or services performed by someone other than a Canon USA 
repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and 
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the 
Product as set forth in the user’s manual or other documentation for the Product.
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including non-
Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause 
abnormally frequent service calls or service problems. 
(c) If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR 
CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR 
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR 
FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE 
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE 
MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY 
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY 
IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE 
AGREEMENT. 
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR 
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE 
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO 
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY 
ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR  
						

							178Appendix
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA 
SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE 
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION 
OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED 
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL 
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN 
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND 
AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE 
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, 
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR 
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, 
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED 
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES 
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL 
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS 
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL 
PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A 
GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon USA offers a range of customer technical support* options:
zInteractive troubleshooting, e-mail technical support, the latest driver downloads and answers to 
frequently asked questions (www.canontechsupport.com) 
zToll-free live technical support Monday—Saturday (excluding holidays) at 1-800-828-4040
zTelephone Device for the Deaf (TDD-1-866-251-3752)
zRepair or Exchange Service Options:
In the event service is required for the Product during the limited warranty period, Canon USA 
offers two hardware support options:
Authorized Service Facility Carry-In / Mail-In Service
Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option, 
through Canon USA’s Authorized Service Facility (ASF) network. The name and telephone 
number of the ASF(s) near you may be obtained from Canon USA’s Web site at 
www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-
828-4040, or any time while speaking to a technical support person. A Product covered by this 
limited warranty will be repaired or exchanged, as determined by Canon USA, and returned 
without charge by the ASF.
InstantExchange Service **
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the 
problem and, if possible, correct it over the telephone. If the problem cannot be corrected over 
the telephone, and you elect the InstantExchange option, a reference number will be issued to 
you. You will be asked for the Product serial number and other information pertaining to your 
Product and for a ship-to location for the replacement Product (must include street address).
The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA. 
After receipt of the replacement Product (with instructions and a prepaid waybill), follow the 
enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product 
must be returned in the shipping carton in which the replacement Product was packed and 
include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF 
SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS 
WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO 
RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S). 
						

							179 Appendix
InstantExchange Service exchanges your Product with a replacement Product, which will 
normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday 
through Friday, except holidays. Canon USA does not guarantee same day shipment in the 
event of the occurrence of factors beyond its reasonable control. The replacement Product you 
receive may be a refurbished or reconditioned unit and will be covered for the balance of the 
period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU 
WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL 
RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME 
THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only 
during the express limited-warranty period for your Product and only in the continental United 
States, Alaska and Hawaii during such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary 
from state to state.
* Support program specifics are subject to change without notice.
** InstantExchange warranty service is subject to the availability of refurbished or new replacement 
units.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
©2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and 
may also be a registered trademark in other countries. 
						

							180Appendix
Users in Canada
„Pre-Installation Requirements for Canon Facsimile Equipment
Notice
This equipment meets the applicable Industry Canada technical specifications. 
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be 
connected to a telephone interface. The termination on an interface may consist of any combination 
of devices subject only to the requirement that the sum of the RENs of all the devices does not 
exceed five.
Avis
Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada.
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui 
peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister 
en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices 
d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5. 
						

							181 Appendix
Users in New Zealand
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has 
accepted that the item complies with minimum conditions for connection to its network. It indicates 
no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it 
provides no assurance that any item will work correctly in all respects with another item of 
Telepermitted equipment of a different make or model, nor does it imply that any product is 
compatible with all of Telecom’s network services.
Telepermitted equipment only may be connected to the auxiliary telephone port. The auxiliary 
telephone port is not specifically designed for 3-wire connected equipment that may not respond to 
incoming ringing when attached to this port.
The automatic calling functions of this equipment must not be used to cause a nuisance to other 
Telecom customers.
This equipment must not be programmed for decadic (pulse) dialling.
This equipment is not capable, under all operating conditions, of correct operation at the higher 
speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such 
circumstances. This condition typically applies to 56 kbit/s modems and V34 facsimile machines.  
						

							
182Index
Index
A
Appendix 167
B
Before Using the Machine 6
CCanon U.S.A., Inc. Limited Warranty (U.S.A. only) 177
Card Slot 40
Cleaning ADF
 126
dirt on the machine 125
inside 128
Platen Glass and Document Cover 125
protrusions inside the machine 130
roller 127
Copying 35
E
Error Message 133
F
Faxing preparing 57
receiving 90
sending 80
HHandling Original Documents 16
LLegal Limitations on Use of Your Product and Use  of Images 174
Loading Original Documents 16
ADF 19
Platen Glass 17
Loading Printing Paper Cassette
 28
envelopes 30
paper 26
Rear Tray 26
recommended paper and requirements 21
small-sized paper 33
M
Media cannot use 22
specialty 20
Media Type 21
Memory Card inserting
 40
removing 42
supported by this machine 39
N
Nozzle Check Pattern examining 116
printing 115
O
Operation Panel 6
PPaper Sources changing 25
Print Head aligning
 119
cleaning 117
deep cleaning 118
Printing from a Memory Card photo displayed on the LCD
 42
Photo Index Sheet 46
Printing from Your Computer Macintosh
 48
Windows 47
Printing Photographs Directly from a PictBridge  Compliant Device
 51
PictBridge print settings 53
R
Replacing an Ink Tank 107
ink status information 107
Routine Maintenance 107
S
Safety Precautions 3
Scanning Images 49
Specialty Media 20
Specifications 170
T
Troubleshooting 131
Turning off the Machine 14
Turning on the Machine 14 
						

							Getting Help from Canon
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the product): _____________________________________
Model Number (located on the top of the product): _______________________________________
Setup CD-ROM number (located on the CD-ROM): ______________________________________
Purchase Date: __________________________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting 
environment, the place to start is our helpful tech support web site. In addition, the latest 
driver downloads, answers to frequently asked questions, product information, and “where to 
buy” instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support 
representatives, specially trained to communicate quick, easy, and logical solutions to your 
inquiries within 24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday- 
Saturday (excluding holidays), during your product’s 90 days limited warranty period. 
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended 
service program that provides up to three full years of service and support coverage at a very 
attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s 
superb InstantExchange product replacement program. For further information about 
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at 
www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at 
www.canontechsupport.com.
  * Support program specifics are subject to change without notice.
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Description Order #
Ink Tanks
CLI-8 Black 0620B002
PGI-5 Black 0628B002
CLI-8 Yellow 0623B002
CLI-8 Magenta 0622B002
CLI-8 Cyan 0621B002
Canon Specialty Papers
Glossy Photo Paper Credit Card Size (100 sheets)  9157A023
High Resolution Paper (8.5 x 11/ 100 sheets)  1033A011
Matte Photo Paper (4 x 6/ 120 sheets)  7981A014
Matte Photo Paper (8.5 x 11/ 50 sheets)  7981A004
Photo Paper Glossy (4 x 6/ 50 sheets)  0775B021
Photo Paper Glossy (4 x 6/ 100 sheets)  0775B022
Photo Paper Glossy (8.5 x 11/ 50 sheets) 0775B023
Photo Paper Glossy (8.5 x 11/ 100 sheets)  0775B024
Photo Paper Plus Double Sided (5 x 7/ 10 sheets)  9981A006
Photo Paper Plus Double Sided (8.5 x 11/ 10 sheets)  9981A005
Photo Paper Plus Double Sided Album Kit (5 x 7)  0041B005
Photo Paper Plus Double Sided Album Kit (8.5 x 11)  0041B006
Photo Paper Plus Glossy (4 x 6/ 50 sheets)  7980A012
Photo Paper Plus Glossy (4 x 6/ 120 sheets)  7980A022
Photo Paper Plus Glossy (5 x 7/ 20 sheets)  7980A019
Photo Paper Plus Glossy (8.5 x 11/ 20 sheets) 7980A006
Photo Paper Plus Glossy II (4 x 6/ 50 sheets)  2311B022
Photo Paper Plus Glossy II (4 x 6/ 100 sheets) 2311B023
Photo Paper Plus Glossy II (5 x 7/ 20 sheets)  2311B024
Photo Paper Plus Glossy II (8 x 10/ 20 sheets) 2311B025
Photo Paper Plus Glossy II (8.5 x 11/ 20 sheets) 2311B001
Photo Paper Plus Semi-gloss (4 x 6/ 50 sheets)  1686B014
Photo Paper Plus Semi-gloss (8 x 10/ 20 sheets)  1686B017
Photo Paper Plus Semi-gloss (8.5 x 11/ 20 sheets)  1686B020
Photo Paper Pro (4 x 6/ 20 sheets)  1029A014
Photo Paper Pro (4 x 6/ 75 sheets)  1029A027
Photo Paper Pro (8 x 10/ 20 sheets)  1029A059
Photo Paper Pro (8.5 x 11/ 15 sheets)  1029A004
All Occasion Photo Cards (4 x 8/ 50 sheets)  1029A069
Photo Stickers (16 stickers/sheet, 5 sheets/pack)  0001C001
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at 
www.estore.usa.canon.com.
© 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark 
or trademarks in other countries. All other product and brand names are trademarks of their respective owners. 
						

							series
Quick Start Guide
Quick Start Guide
Office All-In-One
series
QT5-1147-V01 XXXXXXXX © CANON INC. 2008 PRINTED IN THAILAND The following ink tanks are compatible with this product.
For information on product specifications, please visit our website at 
www.usa.canon.com