Canon printer PIXMA MX850 User Manual

							series
Quick Start Guide
Quick Start Guide
Office All-In-One
series
QT5-1147-V01 XXXXXXXX © CANON INC. 2008 PRINTED IN THAILAND The following ink tanks are compatible with this product.
For information on product specifications, please visit our website at 
www.usa.canon.com 
						

							
Getting Help from Canon
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the product): _____________________________________
Model Number (located on the top of the product): _______________________________________
Setup CD-ROM number (located on the CD-ROM): ______________________________________
Purchase Date: __________________________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an  intuitively guided interactive troubleshooting 
environment, the place to start is our helpful  tech support web site. In addition, the latest 
driver downloads, answers to frequently asked ques tions, product information, and “where to 
buy” instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a  special issue, try emailing our friendly technical support 
representatives, specially train ed to communicate quick, easy, and logical solutions to your 
inquiries within 24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live  telephone technical support, free  of service charges, Monday- 
Saturday (excluding holidays) , during your product’s 1 year limited warranty period. 
Telephone Device for the Deaf (T DD) support is available at (1-866-251-3752).
4. Extended Serv ice and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a  cost-attractive and easy-to-use extended 
service program that provides up to three full  years of service and support coverage at a very 
attractive price. CarePAK offers toll-fr ee Canon technical support and includes Canon’s 
superb InstantExchange product replacement  program. For further information about 
extending your Canon serv ice and support, call (1-800-385-2155), or visit our Web site at 
www.canonesp.com . CarePAK must be purchased during your product’s warranty period.
For more information and updated program s pecifics, please visit our web site at 
www.canontechsupport.com .
  * Support program specifics are subject to change without notice.
Ordering Information
For additional supplies, use the fo llowing descriptions and order numbers.
Description Order #
Ink Tanks
CLI-8 Black 0620B002
PGI-5 Black 0628B002
CLI-8 Yellow 0623B002
CLI-8 Magenta 0622B002
CLI-8 Cyan 0621B002
Canon Specialty Papers
Glossy Photo Paper Credit Card Size (100 sheets)  9157A023
High Resolution Paper (8.5 x 11/ 100 sheets)  1033A011
Matte Photo Paper (4 x 6/ 120 sheets)  7981A014
Matte Photo Paper (8.5 x 11/ 50 sheets)  7981A004
Photo Paper Glossy (4 x 6/ 50 sheets)  0775B021
Photo Paper Glossy (4 x 6/ 100 sheets)  0775B022
Photo Paper Glossy (8.5 x 11/ 50 sheets) 0775B023
Photo Paper Glossy (8.5 x 11/ 100 sheets)  0775B024
Photo Paper Plus Double Sided (5 x 7/ 10 sheets)  9981A006
Photo Paper Plus Double Sided (8.5 x 11/ 10 sheets)  9981A005
Photo Paper Plus Double Sided Album Kit (5 x 7)  0041B005
Photo Paper Plus Double Sided Album Kit (8.5 x 11)  0041B006
Photo Paper Plus Glossy (4 x 6/ 50 sheets)  7980A012
Photo Paper Plus Glossy (4 x 6/ 120 sheets)  7980A022
Photo Paper Plus Glossy (5 x 7/ 20 sheets)  7980A019
Photo Paper Plus Glossy (8.5 x 11/ 20 sheets) 7980A006
Photo Paper Plus Glossy II (4 x 6/ 50 sheets)  2311B022
Photo Paper Plus Glossy II (4 x 6/ 100 sheets) 2311B023
Photo Paper Plus Glossy II (5 x 7/ 20 sheets)  2311B024
Photo Paper Plus Glossy II (8 x 10/ 20 sheets) 2311B025
Photo Paper Plus Glossy II (8.5 x 11/ 20 sheets) 2311B001
Photo Paper Plus Semi-gloss (4 x 6/ 50 sheets)  1686B014
Photo Paper Plus Semi-gloss (8 x 10/ 20 sheets)  1686B017
Photo Paper Plus Semi-gloss (8.5 x 11/ 20 sheets)  1686B020
Photo Paper Pro (4 x 6/ 20 sheets)  1029A014
Photo Paper Pro (4 x 6/ 75 sheets)  1029A027
Photo Paper Pro (8 x 10/ 20 sheets)  1029A059
Photo Paper Pro (8.5 x 11/ 15 sheets)  1029A004
All Occasion Photo Cards (4 x 8/ 50 sheets)  1029A069
Photo Stickers (16 stickers/sheet, 5 sheets/pack)  0001C001
Call  1-800-OK-CANON  to locate a dealer near you, or visit the Canon eStore at 
www.estore.usa.canon.com .
© 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark 
or trademarks in other countries. All other product and brand names are trademarks of their respective owners. 
						

							Office All-In-One
Quick Start Guide
series 
						

							© CANON INC. 2008 All rights reserved. No part of this publication may be transmitted or copied in 
any form whatsoever without the express written permission.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide 
to your Canon PIXMA MX850 series Office All-In-One. All statements, technical information and 
recommendations in this manual and in any guides or related documents are believed reliable, but 
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended 
to be, nor should they be understood to be, representation or warranties concerning the products 
described.
Depending on your application program, operations may differ. For details, refer to the instruction 
manual of your application. The steps described in this manual are in Windows Vista™ operating 
system Ultimate Edition (hereafter referred to as “Windows Vista”) and Mac
® OS X v.10.4.x.
All information regarding non-Canon products was compiled from publicly available information. No 
representation is made regarding the accuracy thereof.
As an 
ENERGY STA R® Partner, Canon Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
About Consumables
Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.
Trademarks
z“Microsoft” is a registered trademark of Microsoft Corporation.
z“Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.
z“Windows Vista” is a trademark of Microsoft Corporation.
z“Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.
z“Bluetooth” is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. 
						

							
Table of Contents
1
Introduction.....................................................2
Safety Precautions .........................................3
Before Using the Machine ............................. 6
Included Items ................................................ 6
Operation Panel.............................................. 6
How to Navigate Menus on the LCD .............. 9
Turning the Machine On and Off .................. 14
Handling the Original Document ................... 16
Loading Printing Paper ................................. 20
Copying .........................................................35Making Copies .............................................. 35
Setting Items ................................................. 36
Using Useful Copy Functions ....................... 38
Printing from a Memory Card ...................... 39Memory Cards Supported by 
This Machine ................................................ 39
Printable Image Data .................................... 40
Inserting the Memory Card ........................... 40
Removing the Memory Card ......................... 42
Printing the Photo Displayed on the LCD 
(Display photo).............................................. 42
Using Useful Printing Functions.................... 43
Setting Items ................................................. 44
Printing by Using the Photo Index Sheet ...... 46
Printing from Your Computer ...................... 47Printing with Windows................................... 47
Printing with Macintosh................................. 48
Scanning Images .......................................... 49Scanning Methods ........................................ 49
Printing Photographs Directly from a PictBridge Compliant Device .............51
Printing Photographs Directly from 
a PictBridge Compliant Device ..................... 51
About PictBridge Print Settings..................... 53
Faxing ............................................................57Preparing the Machine for Fax ..................... 57
Registering Sender Information .................... 62
Registering Recipients for the Speed Dial .... 71
Sending Faxes.............................................. 80
Using Useful Sending Functions................... 88
Receiving Faxes ........................................... 90
Using Useful Receiving Functions ................ 98
Document Stored in Memory ........................ 99
Summary of Reports and Lists ................... 103
Routine Maintenance .................................107Replacing an Ink Tank ................................ 107
Keeping the Best Printing Results .............. 113
When Printing Becomes Faint or 
Colors Are Incorrect .................................... 114 Printing the Nozzle Check Pattern.............. 115
Examining the Nozzle Check Pattern ......... 116
Print Head Cleaning ................................... 117
Print Head Deep Cleaning .......................... 118
Aligning the Print Head ............................... 119
Cleaning Your Machine .............................. 125
Troubleshooting......................................... 131An Error Message Is Displayed 
on the LCD ................................................. 133
LCD Cannot Be Seen At All........................ 138
An Unintended Language Is Displayed 
on the LCD ................................................. 138
Cannot Install the MP Drivers ..................... 139
Cannot Connect to Computer Properly ...... 140
Print Results Not Satisfactory ..................... 141
The Print Result Not Satisfactory 
When Copying ............................................ 144
Printing Does Not Start ............................... 145
Machine Moves But Ink Is Not Ejected ....... 146
Paper Does Not Feed Properly .................. 146
Paper Does Not Feed from the Paper 
Source Specified in the Printer Driver ........ 147
Paper Jams ................................................ 148
Document Jams in the ADF........................ 152
Message Appears on the Computer 
Screen ........................................................ 156
Error Message Appears on a PictBridge 
Compliant Device ....................................... 159
Cannot Print Properly through Bluetooth 
Communication........................................... 160
Cannot Print Properly from a Photo Index 
Sheet .......................................................... 161
Cannot Remove a Memory Card ................ 161
Scanning Problems .................................... 161
Problems Receiving Faxes ......................... 162
Problems Sending Faxes ........................... 165
Telephone Problems .................................. 166
Appendix..................................................... 167How to Use the Documentation Provided... 167
Reading the On-screen Manuals ................ 168
Solution Menu (Windows only) ................... 169
My Printer (Windows only).......................... 169
Specifications ............................................. 170
Legal Limitations on Use of Your Product 
and Use of Images ..................................... 174
Users in the U.S.A. ..................................... 175
Users in Canada ......................................... 180
Users in New Zealand ................................ 181
Index............................................................ 182 
						

							2Introduction
Introduction
This Quick Start Guide uses the following symbols to indicate important information. Always observe 
the instructions indicated by these symbols.
Warning
Instructions that, if ignored, could result in death or serious personal injury caused by incorrect 
operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or material damage caused by incorrect 
operation of the equipment. These must be observed for safe operation.
Important
Instructions that must be observed for safe operation. 
						

							3 Safety Precautions
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use the 
machine safely. Do not attempt to use the machine in any way not described in this manual.
Warning
zThis product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, 
please move away from this product and consult your doctor.
zYou may cause an electric shock, fire, or damage the machine if you ignore any of these safety 
precautions.
Choosing a locationDo not place the machine close to flammable solvents such as alcohol or thinners.
Power supplyNever attempt to plug in or unplug the machine from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist 
the power cord. Do not place heavy objects on the power 
cord.
Never plug the machine into a power socket that is shared 
with other equipment (extension lead/cord, 2- or 3-way 
adapter, etc.).
Never use the machine if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug 
the machine at the power supply and call for service.
Periodically, unplug the machine and use a dry cloth to wipe 
off any dust or dirt collected on the plug and the power outlet. 
If the machine is placed at a location exposed to a lot of dust, 
smoke, or high humidity, the dust collected on the plug 
absorbs moisture and may cause insulation failure and fire.
If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving 
the machine plugged in may cause fire, electric shock, or damage to the machine, depending on 
the thunder storm.
Use the power cable included with the machine. 
						

							4Safety Precautions
Cleaning the machineUse a damp cloth to clean the machine. Never use 
flammable solvents such as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical 
components inside the machine, it could cause a fire or 
electric shock.
Always unplug the machine from the power outlet before cleaning the machine.
If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the 
machine.
Maintaining the 
machineDo not attempt to disassemble or modify the machine. There are no user serviceable parts inside 
the machine.
The machine contains high-voltage components. Never attempt any maintenance procedure not 
described in this guide.
Working around the 
machineDo not use highly flammable sprays near the machine.
This could cause a fire or electric shock if the spray comes into contact with electrical components 
inside the machine.
Caution
You may cause injury or damage the machine if you ignore any of these safety precautions.
Choosing a locationDo not install the machine in a location that is unstable or subject to excessive vibration.
Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or 
close to a heating source.
To avoid the risk of fire or electric shocks, install the machine in a location with an ambient 
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Do not place the machine on a thick rug or carpet.
Do not place the machine with its back attached to the wall.
Power supplyEnsure that the area around the power outlet is kept clear at 
all times so you can easily unplug the power cord if 
necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/cord. 
						

							5 Safety Precautions
Working around the 
machineNever put your hands or fingers in the machine while it is printing.
When moving the machine, carry the machine at both ends.
Do not hold the Operation Panel.
Do not place any object on the machine.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, 
thinners, etc.) on top of the machine.
If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for 
service.
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak 
and damage the machine.
When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The 
Platen Glass may break and cause injury.
Print Heads and ink 
tanksKeep ink tanks out of the reach of children.
In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water 
to drink.
If irritation or discomfort occurs, obtain medical advice immediately.
In case ink gets in contact with eyes, rinse with water immediately.
In case ink gets in contact with skin, wash with soap and water immediately.
If irritation to eyes or skin persists, obtain medical advice immediately.
Do not shake Print Heads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts on a Print Head after 
printing.
The metal parts may be very hot and could cause burns.
Do not throw ink tanks into fire.
IMPORTANT SAFETY INSTRUCTIONSWhen using your telephone equipment, basic safety precautions should always be followed to 
reduce the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or 
laundry tub, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric 
shock from lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS 
						

							6Before Using the Machine
Before Using the Machine
Included Items
Check that all the following items are in the box. If anything is missing or damaged, contact your 
Canon service representative.
zMachine
zSetup CD-ROM
zEasy Setup Instructions (Setup Sheet)
zNetwork Setup Guide
zQuick Start Guide
zPrint Head
zInk tanks (CLI-8BK, PGI-5BK, CLI-8Y, CLI-8M, CLI-8C)
zPower cord
zTelephone line cable
zA4 Matte Photo Paper (MP-101) (for Automatic Print Head Alignment)
zAdditional documents
* A USB cable is necessary to connect the machine with your computer.
* A LAN cable is necessary to connect the machine to the network.
Operation Panel
(1) ON/OFF button
Turns the machine on and off. Before turning on the machine, make sure the Document 
Cover is closed.
(2) COPY button
Switches the machine to copy mode. Flashes when you turn on the machine.
Note
zThe machine cannot receive faxes when the power is turned off.
zThe power cannot be turned off while the machine is sending or receiving a fax, or when 
there are unsent faxes stored in the machine’s memory.
(1) (2) (3)(4) (5) (6) (8) (11) (12) (13) (14)
(15) (16)
(18) (21)
(22)
(24)(26)(28)(9) (10)
(7)
(19)
(20)(23)(25)(27)
(17)(17)