Canon printer PIXMA MX310 User Manual

							QT51366V01
seriesQuick Start Guide
QT5-1366-V01 XXXXXXXX © CANON INC. 2007 PRINTED IN THAILAND The following FINE Cartridges are compatible with this product.
For information on product specifications, please visit our website at 
www.usa.canon.com
Quick Start GuideOffice All-In-One
series 
						

							Ordering InformationFor additional supplies, use the following descriptions and order numbers.Description Order #
FINE CartridgesPG-30 Black 1899B002
CL-31 Color 1900B002
PG-40 Black 0615B002
CL-41 Color 0617B002
PG-50 Black 0616B002
CL-51 Color 0618B002Canon Specialty PapersAll Occasion Photo Cards (4 x 8/ 50 sheets) 1029A069
Glossy Photo Paper Credit Card Size (100 sheets) 9157A023
High Resolution Paper (8.5 x 11/ 100 sheets) 1033A011
Matte Photo Paper (4 x 6/ 120 sheets) 7981A014
Matte Photo Paper (8.5 x 11/ 50 sheets) 7981A004
Photo Paper Glossy (4 x 6/ 50 sheets) 0775B021
Photo Paper Glossy (4 x 6/ 100 sheets) 0775B022
Photo Paper Glossy (8.5 x 11/ 50 sheets) 0775B023
Photo Paper Glossy (8.5 x 11/ 100 sheets) 0775B024
Photo Paper Plus Double Sided (5 x 7/ 10 sheets) 9981A006
Photo Paper Plus Double Sided (8.5 x 11/ 10 sheets) 9981A005
Photo Paper Plus Double Sided Album Kit (5 x 7) 0041B005
Photo Paper Plus Double Sided Album Kit (8.5 x 11) 0041B006
Photo Paper Plus Glossy (4 x 6/ 50 sheets) 7980A012
Photo Paper Plus Glossy (4 x 6/ 120 sheets) 7980A022
Photo Paper Plus Glossy (5 x 7/ 20 sheets) 7980A019
Photo Paper Plus Glossy (8.5 x 11/ 20 sheets) 7980A006
Photo Paper Plus Semi-gloss (4 x 6/ 50 sheets) 1686B014
Photo Paper Plus Semi-gloss (8 x 10 / 20 sheets) 1686B017
Photo Paper Plus Semi-gloss (8.5 x 11/ 20 sheets) 1686B020
Photo Paper Pro (4 x 6/ 20 sheets) 1029A014
Photo Paper Pro (4 x 6/ 75 sheets) 1029A027
Photo Paper Pro (8 x 10/ 20 sheets) 1029A059
Photo Paper Pro (8.5 x 11/ 15 sheets) 1029A004
Photo Paper Pro (8.5 x 11/ 30 sheets) 1029A028
Photo Stickers (16 stickers/sheet, 5 sheets/pack) 0001C001Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at 
www.estore.usa.canon.com.© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark 
or trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an 
ENERGY 
STA R
® partner, Canon U.S.A., Inc. has determined that this product meets the 
ENERGY 
STA R
® guidelines for energy efficiency.
Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the product): ____________________________________
Model Number (located on the top of the product): ______________________________________
Setup CD-ROM number (located on the CD-ROM): _____________________________________
Purchase Date: __________________________________________________________________Customer Technical Support Sequence*1. Internet 
—
 www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting 
environment, the place to start is our helpful tech support web site. In addition, the latest 
driver downloads, answers to frequently asked questions, product information, and “where to 
buy” instructions are found here.
2. Email Tech Support 
—
 www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support 
representatives, specially trained to communicate quick, easy, and logical solutions to your 
inquiries within 24 hours.
3. Toll-Free Live Tech Support 
—
 (1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), during your product’s 1 year limited warranty period. 
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support 
—
 www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended 
service program that provides up to three full years of service and support coverage at a very 
attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s 
superb InstantExchange product replacement program. For further information about 
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at 
www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at 
www.canontechsupport.com.
  * Support program specifics are subject to change without notice. 
						

							Office All-In-One
Quick Start Guide
series 
						

							Canon PIXMA MX310 series Office All-In-One Quick Start Guide.
Copyright
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, 
this manual may not be reproduced in any form, in whole or in part, without the prior written consent 
of Canon U.S.A., Inc.
© 2007 Canon U.S.A., Inc.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide 
to your Canon PIXMA MX310 series Office All-In-One. All statements, technical information and 
recommendations in this manual and in any guides or related documents are believed reliable, but 
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended 
to be, nor should they be understood to be, representation or warranties concerning the products 
described.
Specifications are subject to change without notice.
As an 
ENERGY STA R® Partner, Canon Inc. has determined that this product meets the ENERGY STA R® guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information. No 
representation is made regarding the accuracy thereof.
About Consumables
Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.
Trademarks
z“Microsoft” is a registered trademark of Microsoft Corporation.
z“Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.
z“Windows Vista” is a trademark of Microsoft Corporation.
z“Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042 
						

							Table of Contents
1
Before Using the Machine ............................. 2Operation Panel .............................................. 2
Menu Items ..................................................... 4
Turning the Machine On and Off .................... 6
Handling the Original Document ..................... 8
Loading Printing Paper ................................. 11
Copying ......................................................... 19Making Copies .............................................. 19
Changing the Copy Settings ......................... 19
Using Useful Copy Functions ....................... 21
Printing from Your Computer ...................... 22Printing with Windows................................... 22
Printing with Macintosh ................................. 23
Scanning Images .......................................... 24Scanning Methods ........................................ 24
Printing Photographs Directly from a Compliant Device ....................... 25
Printing Photographs Directly 
from a Compliant Device .............................. 25
About PictBridge Print Settings..................... 27
Faxing ............................................................ 30Preparing the Machine for Fax ..................... 30
Registering Sender Information .................... 34
Registering the Destination........................... 39
Sending Faxes.............................................. 42
Using Other Useful Sending Functions......... 46
Receiving Faxes ........................................... 47
Using Other Useful Receiving Functions ...... 53
Document Stored in Memory ........................ 54
Summary of Reports and Lists ..................... 57
Routine Maintenance ................................... 59When Printing Becomes Faint or Colors 
Are Incorrect ................................................. 59
Printing the Nozzle Check Pattern ................ 60
Examining the Nozzle Check Pattern ........... 61
Print Head Cleaning...................................... 62
Print Head Deep Cleaning ............................ 63
Aligning the Print Head ................................. 64
Replacing a FINE Cartridge .......................... 66
Keeping the Best Printing Results ................ 72
Cleaning Your Machine ................................ 73
Troubleshooting ........................................... 77An Error Message Is Displayed 
on the LCD.................................................... 78
LCD Cannot Be Seen At All .......................... 81
An Unintended Language Is Displayed 
on the LCD.................................................... 81
Cannot Install the MP Drivers ....................... 82
Cannot Connect to Computer Properly......... 83
Print Results Not Satisfactory ....................... 84 The Print Result Not Satisfactory 
When Copying .............................................. 88
Printing Does Not Start ................................. 88
Paper Does Not Feed Properly .................... 89
Paper Jams .................................................. 90
Document Jams............................................ 91
Error Message Appears on the Computer 
Screen .......................................................... 94
Error Message Appears on a PictBridge 
Compliant Device ......................................... 96
Scanning Problems ...................................... 97
Problems Receiving Faxes ........................... 97
Problems Sending Faxes ............................. 99
Telephone Problems .................................. 100
Appendix..................................................... 101How to Use the Documentation Provided... 101
Reading the On-screen Manuals ................ 102
Specifications ............................................. 103
Safety Precautions..................................... 107Legal Limitations on Use of Your Product 
and Use of Images ..................................... 110
Users in the U.S.A. ..................................... 111
Users in Canada ......................................... 116
Users in New Zealand ................................ 117
Index............................................................ 118 
						

							2Before Using the Machine
Before Using the Machine
Operation Panel
(1) ON/OFF button / Power lamp
Turns the machine on and off. Lights or flashes green to indicate the power status. Before 
turning on the machine, make sure the Document Cover is closed.
(2) COPY button
Switches the machine to copy mode.
(3) In Use/Memory lamp
Flashes when the telephone line is in use. Lights when there are documents stored in the 
machine’s memory.
(4) FAX button
Switches the machine to fax mode.
(5) Alarm lamp
Lights or flashes orange when an error, such as paper-out or ink-out, occurs.
(6) SCAN button
Switches the machine to scan mode. In scan mode, the machine scans a document to 
your computer according to the settings selected. To use this button, the machine must 
be connected to a computer. For details, refer to the Scanning Guide on-screen manual.
(7) Menu button
Accesses the menus and settings to customize operation of your machine.
(8) LCD (Liquid Crystal Display)
Displays messages, menu selections, and the operational status.
(9) Numeric buttons
Enter numerical values such as the number of copies, as well as fax/telephone numbers 
and characters.
(10) Redial/Pause button
Redials the last number called using the Numeric buttons. Also enters pauses between 
or after numbers when dialing or registering numbers.
(11) Black button
Starts black & white copying, scanning, or faxing.
(12) Stop/Reset button
Cancels operations such as copying, scanning, or faxing, or a print job in progress.
(13) Color button
Starts color copying, scanning, or faxing.
(1) (2) (3)(4) (5) (6) (7) (8) (9) (10) (11) (12)
(13) (14)
(15)(16) (17)(18)(19)(20) 
						

							3 Before Using the Machine
(14) Coded Dial button
Press this button and a two-digit code to dial a pre-registered fax/telephone number.
(15) Tone button
Switches temporarily to tone dialing. Also changes the mode when entering characters.
(16) OK button
Finalizes your selection for the menu or setting item.
Dismisses the error message and resumes the machine’s normal operation after 
resolving a printing error or removing jammed paper.
Ejects documents remaining in the ADF.
(17)[ (-) and ] (+) buttons
Scroll through menu selections, and increase or decrease the number of copies.
For the fax settings, [ cancels the entered character, and ] enters a space between 
characters.
(18) Back button
Returns the LCD to the previous screen.
(19) Settings button
Configures the page size, media type, and image correction settings.
(20) FAX Quality button
Sets the scan contrast and resolution of the fax you are sending. 
						

							4Before Using the Machine
Menu Items
Press the Menu button to display the menu items.
You can specify the special copy  settings, various fax settings, or perform the machine maintenance 
by using these menu items.
Press the  Settings button to display the setting items in copy mode or fax mode.
You can specify the various print settings in copy  mode, or page size and media type settings in fax 
mode by using these setting items.
Press the  FAX Quality  button to display the fax quality setting items in fax mode.
You can specify the scan contrast and fax resolution.
For details, refer to the  User’s Guide on-screen manual.
NotezYou can select  DEVICE SETTINGS  and MAINTENANCE  in any mode.
z Direct Printing mode is displayed only when a PictBridge compliant device is connected to the machine. 
z COPY mode
Menu button
SPECIAL COPY*1
FRAME ERASE
STICKER COPY
BORDERLESS COPY
IMAGE REPEAT
2-ON-1
4-ON-1
COLLATED COPY
FAX SETTINGS
See “FAX SETTINGS” in FAX mode.
DEVICE SETTINGS
MAINTENANCE
Settings button 
ENLARGE/REDUCE (page 19)
PAGE SIZE (page 20)
MEDIA TYPE (page 20)
INTENSITY (page 20)
IMAGE QUALITY (page 20) DEVICE SETTINGS
 and 
MAINTENANCE  under each mode 
contains the following menu items.
z DEVICE SETTINGS
PRINT SETTINGS*1
EXTENDED AMOUNT
PICTBRIDGE SET (page 29)
PA G E  S I Z E
MEDIA TYPE
PRINT QLTY
BORDERLESS PRINT
IMAGE ENHANCEMENT
OTHERS*1
AUDIBLE TONES
COUNTRY SELECT*2
LANGUAGE SETTING
QUIET MODE
RESTORE DEFAULT*1
zMAINTENANCE
NOZZLE CHECK (page 60)
CLEANING (page 62)
DEEP CLEANING (page 63)
ALIGN PRINT HEAD (page 64)
HEAD ALIGN PRINT (page 64)
ROLLER CLEANING (page 74)
BOTTOM CLEANING (page 75) 
						

							5
Before Using the Machine
z FA X  m o de
Menu button
FAX SETTINGS
RECEIVE MODE SET (page 47)
FAX PRIORITY MODE
FA X O N LY M O D E
DRPD
*3
NETWORK SWITCH*2
TEL PRIORITY MODE
MEMORY REFERENCE (page 54)PRINT MEMORY LIST
PRINT DOCUMENT
DELETE DOCUMENT
PRNT REPORT/LIST (page 57)ACTIVITY REPORT
SPEED DIAL LIST
USER’S DATA LIST
MEMORY LIST
CODED DIAL REGIST (page 39)
USER SETTINGS (page 34)DATE/TIME SETTING
DATE DISPLAY
*1
SUMMER TIME SET*2
UNIT TEL NUMBER
UNIT NAME
TX TERMINAL ID
*1
OFFHOOK ALARM*1
VOLUME CONTROL*1
RX RING LEVEL*1
TEL LINE TYPE (page 32)
ACTIVITY REPORT
*1
TX SETTINGS*1
ECM TX
PA U S E  T I M E
AUTO REDIAL
TX START SPEED
COLOR TX
TX REPORT
DIAL TONE DETECT
RX SETTINGS*1
AUTO PRINT RX
ECM RX
FAX PRIORITY MODE
DRPD:FAX RNG PAT
*3
RING COUNT
MAN/AUTO SWITCH
REMOTE RX
RX IMG REDUCTION
RX START SPEED
RX REPORT
DEVICE SETTINGS
MAINTENANCE
Settings button 
PAGE SIZE (page 52)
MEDIA TYPE (page 52)
FAX Quality button 
SCAN CONTRAST (page 42)
FAX RESOLUTION (page 43)
zSCAN mode
Menu button
DEVICE SETTINGS
MAINTENANCE
zDirect Printing mode
Menu button
DEVICE SETTINGS
MAINTENANCE
*1For details, refer to the  User’s Guide 
on-screen manual.
*2This setting may not be available 
depending on the country or region of 
purchase.
*3US and Canada only. 
						

							6Before Using the Machine
Turning the Machine On and Off
Turn on the machine before printing.
„Turning on the Machine
Before turning on the machine, confirm the following.
zThe FINE Cartridges are installed properly.
If you are using the machine connected to  a computer, confirm also the following.
z The machine is connected to your computer (or a compatible device).
z The MP Drivers are installed.
1Press the  ON/OFF button to turn on the 
machine.
The  Power  lamp flashes and then remains lit 
green.
2If you are using the machine connected to a 
computer, turn on your computer.
„ Turning off the Machine
1To turn off the machine, press the  ON/OFF 
button.
When the  Power lamp stops flashing, the machine 
is turned off.
Note
If preparatory operations above are not complete, follow your setup sheet to complete them.
Important
If the  Alarm  lamp lights up or flashes orange and an 
error message is displayed on the LCD, see “An Error 
Message Is Displayed on the LCD” on page 78.
Important
About the Power Plug
When removing the power plug after turing off the 
machine, be sure to confirm that the  Power lamp is 
not lit. If the power plug is removed from the wall outlet 
with the  Power lamp still lit or flashing green, the 
machine may become  unable to print.
See “Keeping the Best Printing Results” on page 72.
Note
The power cannot be turned off while the machine is 
sending or receiving a fax, or when there are unsent 
faxes stored in the machine’s memory.