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Canon printer PIXMA MX310 User Manual

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    							QT51366V01
    seriesQuick Start Guide
    QT5-1366-V01 XXXXXXXX © CANON INC. 2007 PRINTED IN THAILAND The following FINE Cartridges are compatible with this product.
    For information on product specifications, please visit our website at 
    www.usa.canon.com
    Quick Start GuideOffice All-In-One
    series 
    						
    							Ordering InformationFor additional supplies, use the following descriptions and order numbers.Description Order #
    FINE CartridgesPG-30 Black 1899B002
    CL-31 Color 1900B002
    PG-40 Black 0615B002
    CL-41 Color 0617B002
    PG-50 Black 0616B002
    CL-51 Color 0618B002Canon Specialty PapersAll Occasion Photo Cards (4 x 8/ 50 sheets) 1029A069
    Glossy Photo Paper Credit Card Size (100 sheets) 9157A023
    High Resolution Paper (8.5 x 11/ 100 sheets) 1033A011
    Matte Photo Paper (4 x 6/ 120 sheets) 7981A014
    Matte Photo Paper (8.5 x 11/ 50 sheets) 7981A004
    Photo Paper Glossy (4 x 6/ 50 sheets) 0775B021
    Photo Paper Glossy (4 x 6/ 100 sheets) 0775B022
    Photo Paper Glossy (8.5 x 11/ 50 sheets) 0775B023
    Photo Paper Glossy (8.5 x 11/ 100 sheets) 0775B024
    Photo Paper Plus Double Sided (5 x 7/ 10 sheets) 9981A006
    Photo Paper Plus Double Sided (8.5 x 11/ 10 sheets) 9981A005
    Photo Paper Plus Double Sided Album Kit (5 x 7) 0041B005
    Photo Paper Plus Double Sided Album Kit (8.5 x 11) 0041B006
    Photo Paper Plus Glossy (4 x 6/ 50 sheets) 7980A012
    Photo Paper Plus Glossy (4 x 6/ 120 sheets) 7980A022
    Photo Paper Plus Glossy (5 x 7/ 20 sheets) 7980A019
    Photo Paper Plus Glossy (8.5 x 11/ 20 sheets) 7980A006
    Photo Paper Plus Semi-gloss (4 x 6/ 50 sheets) 1686B014
    Photo Paper Plus Semi-gloss (8 x 10 / 20 sheets) 1686B017
    Photo Paper Plus Semi-gloss (8.5 x 11/ 20 sheets) 1686B020
    Photo Paper Pro (4 x 6/ 20 sheets) 1029A014
    Photo Paper Pro (4 x 6/ 75 sheets) 1029A027
    Photo Paper Pro (8 x 10/ 20 sheets) 1029A059
    Photo Paper Pro (8.5 x 11/ 15 sheets) 1029A004
    Photo Paper Pro (8.5 x 11/ 30 sheets) 1029A028
    Photo Stickers (16 stickers/sheet, 5 sheets/pack) 0001C001Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at 
    www.estore.usa.canon.com.© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark 
    or trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an 
    ENERGY 
    STA R
    ® partner, Canon U.S.A., Inc. has determined that this product meets the 
    ENERGY 
    STA R
    ® guidelines for energy efficiency.
    Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the product): ____________________________________
    Model Number (located on the top of the product): ______________________________________
    Setup CD-ROM number (located on the CD-ROM): _____________________________________
    Purchase Date: __________________________________________________________________Customer Technical Support Sequence*1. Internet 
    —
     www.canontechsupport.com
    For quick and comprehensive self-help in an intuitively guided interactive troubleshooting 
    environment, the place to start is our helpful tech support web site. In addition, the latest 
    driver downloads, answers to frequently asked questions, product information, and “where to 
    buy” instructions are found here.
    2. Email Tech Support 
    —
     www.canontechsupport.com
    For individual attention to a special issue, try emailing our friendly technical support 
    representatives, specially trained to communicate quick, easy, and logical solutions to your 
    inquiries within 24 hours.
    3. Toll-Free Live Tech Support 
    —
     (1-800-828-4040)
    This option provides live telephone technical support, free of service charges, Monday-
    Saturday (excluding holidays), during your product’s 1 year limited warranty period. 
    Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
    4. Extended Service and Support 
    —
     www.canonesp.com
    Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended 
    service program that provides up to three full years of service and support coverage at a very 
    attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s 
    superb InstantExchange product replacement program. For further information about 
    extending your Canon service and support, call (1-800-385-2155), or visit our Web site at 
    www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
    For more information and updated program specifics, please visit our web site at 
    www.canontechsupport.com.
      * Support program specifics are subject to change without notice. 
    						
    							Office All-In-One
    Quick Start Guide
    series 
    						
    							Canon PIXMA MX310 series Office All-In-One Quick Start Guide.
    Copyright
    This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, 
    this manual may not be reproduced in any form, in whole or in part, without the prior written consent 
    of Canon U.S.A., Inc.
    © 2007 Canon U.S.A., Inc.
    Disclaimer
    Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide 
    to your Canon PIXMA MX310 series Office All-In-One. All statements, technical information and 
    recommendations in this manual and in any guides or related documents are believed reliable, but 
    the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended 
    to be, nor should they be understood to be, representation or warranties concerning the products 
    described.
    Specifications are subject to change without notice.
    As an 
    ENERGY STA R® Partner, Canon Inc. has determined that this product meets the ENERGY STA R® guidelines for energy efficiency.
    All information regarding non-Canon products was compiled from publicly available information. No 
    representation is made regarding the accuracy thereof.
    About Consumables
    Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.
    Trademarks
    z“Microsoft” is a registered trademark of Microsoft Corporation.
    z“Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.
    z“Windows Vista” is a trademark of Microsoft Corporation.
    z“Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.
    Canon U.S.A., Inc.
    One Canon Plaza
    Lake Success, NY 11042 
    						
    							Table of Contents
    1
    Before Using the Machine ............................. 2Operation Panel .............................................. 2
    Menu Items ..................................................... 4
    Turning the Machine On and Off .................... 6
    Handling the Original Document ..................... 8
    Loading Printing Paper ................................. 11
    Copying ......................................................... 19Making Copies .............................................. 19
    Changing the Copy Settings ......................... 19
    Using Useful Copy Functions ....................... 21
    Printing from Your Computer ...................... 22Printing with Windows................................... 22
    Printing with Macintosh ................................. 23
    Scanning Images .......................................... 24Scanning Methods ........................................ 24
    Printing Photographs Directly from a Compliant Device ....................... 25
    Printing Photographs Directly 
    from a Compliant Device .............................. 25
    About PictBridge Print Settings..................... 27
    Faxing ............................................................ 30Preparing the Machine for Fax ..................... 30
    Registering Sender Information .................... 34
    Registering the Destination........................... 39
    Sending Faxes.............................................. 42
    Using Other Useful Sending Functions......... 46
    Receiving Faxes ........................................... 47
    Using Other Useful Receiving Functions ...... 53
    Document Stored in Memory ........................ 54
    Summary of Reports and Lists ..................... 57
    Routine Maintenance ................................... 59When Printing Becomes Faint or Colors 
    Are Incorrect ................................................. 59
    Printing the Nozzle Check Pattern ................ 60
    Examining the Nozzle Check Pattern ........... 61
    Print Head Cleaning...................................... 62
    Print Head Deep Cleaning ............................ 63
    Aligning the Print Head ................................. 64
    Replacing a FINE Cartridge .......................... 66
    Keeping the Best Printing Results ................ 72
    Cleaning Your Machine ................................ 73
    Troubleshooting ........................................... 77An Error Message Is Displayed 
    on the LCD.................................................... 78
    LCD Cannot Be Seen At All .......................... 81
    An Unintended Language Is Displayed 
    on the LCD.................................................... 81
    Cannot Install the MP Drivers ....................... 82
    Cannot Connect to Computer Properly......... 83
    Print Results Not Satisfactory ....................... 84 The Print Result Not Satisfactory 
    When Copying .............................................. 88
    Printing Does Not Start ................................. 88
    Paper Does Not Feed Properly .................... 89
    Paper Jams .................................................. 90
    Document Jams............................................ 91
    Error Message Appears on the Computer 
    Screen .......................................................... 94
    Error Message Appears on a PictBridge 
    Compliant Device ......................................... 96
    Scanning Problems ...................................... 97
    Problems Receiving Faxes ........................... 97
    Problems Sending Faxes ............................. 99
    Telephone Problems .................................. 100
    Appendix..................................................... 101How to Use the Documentation Provided... 101
    Reading the On-screen Manuals ................ 102
    Specifications ............................................. 103
    Safety Precautions..................................... 107Legal Limitations on Use of Your Product 
    and Use of Images ..................................... 110
    Users in the U.S.A. ..................................... 111
    Users in Canada ......................................... 116
    Users in New Zealand ................................ 117
    Index............................................................ 118 
    						
    							2Before Using the Machine
    Before Using the Machine
    Operation Panel
    (1) ON/OFF button / Power lamp
    Turns the machine on and off. Lights or flashes green to indicate the power status. Before 
    turning on the machine, make sure the Document Cover is closed.
    (2) COPY button
    Switches the machine to copy mode.
    (3) In Use/Memory lamp
    Flashes when the telephone line is in use. Lights when there are documents stored in the 
    machine’s memory.
    (4) FAX button
    Switches the machine to fax mode.
    (5) Alarm lamp
    Lights or flashes orange when an error, such as paper-out or ink-out, occurs.
    (6) SCAN button
    Switches the machine to scan mode. In scan mode, the machine scans a document to 
    your computer according to the settings selected. To use this button, the machine must 
    be connected to a computer. For details, refer to the Scanning Guide on-screen manual.
    (7) Menu button
    Accesses the menus and settings to customize operation of your machine.
    (8) LCD (Liquid Crystal Display)
    Displays messages, menu selections, and the operational status.
    (9) Numeric buttons
    Enter numerical values such as the number of copies, as well as fax/telephone numbers 
    and characters.
    (10) Redial/Pause button
    Redials the last number called using the Numeric buttons. Also enters pauses between 
    or after numbers when dialing or registering numbers.
    (11) Black button
    Starts black & white copying, scanning, or faxing.
    (12) Stop/Reset button
    Cancels operations such as copying, scanning, or faxing, or a print job in progress.
    (13) Color button
    Starts color copying, scanning, or faxing.
    (1) (2) (3)(4) (5) (6) (7) (8) (9) (10) (11) (12)
    (13) (14)
    (15)(16) (17)(18)(19)(20) 
    						
    							3 Before Using the Machine
    (14) Coded Dial button
    Press this button and a two-digit code to dial a pre-registered fax/telephone number.
    (15) Tone button
    Switches temporarily to tone dialing. Also changes the mode when entering characters.
    (16) OK button
    Finalizes your selection for the menu or setting item.
    Dismisses the error message and resumes the machine’s normal operation after 
    resolving a printing error or removing jammed paper.
    Ejects documents remaining in the ADF.
    (17)[ (-) and ] (+) buttons
    Scroll through menu selections, and increase or decrease the number of copies.
    For the fax settings, [ cancels the entered character, and ] enters a space between 
    characters.
    (18) Back button
    Returns the LCD to the previous screen.
    (19) Settings button
    Configures the page size, media type, and image correction settings.
    (20) FAX Quality button
    Sets the scan contrast and resolution of the fax you are sending. 
    						
    							4Before Using the Machine
    Menu Items
    Press the Menu button to display the menu items.
    You can specify the special copy  settings, various fax settings, or perform the machine maintenance 
    by using these menu items.
    Press the  Settings button to display the setting items in copy mode or fax mode.
    You can specify the various print settings in copy  mode, or page size and media type settings in fax 
    mode by using these setting items.
    Press the  FAX Quality  button to display the fax quality setting items in fax mode.
    You can specify the scan contrast and fax resolution.
    For details, refer to the  User’s Guide on-screen manual.
    NotezYou can select  DEVICE SETTINGS  and MAINTENANCE  in any mode.
    z Direct Printing mode is displayed only when a PictBridge compliant device is connected to the machine. 
    z COPY mode
    Menu button
    SPECIAL COPY*1
    FRAME ERASE
    STICKER COPY
    BORDERLESS COPY
    IMAGE REPEAT
    2-ON-1
    4-ON-1
    COLLATED COPY
    FAX SETTINGS
    See “FAX SETTINGS” in FAX mode.
    DEVICE SETTINGS
    MAINTENANCE
    Settings button 
    ENLARGE/REDUCE (page 19)
    PAGE SIZE (page 20)
    MEDIA TYPE (page 20)
    INTENSITY (page 20)
    IMAGE QUALITY (page 20) DEVICE SETTINGS
     and 
    MAINTENANCE  under each mode 
    contains the following menu items.
    z DEVICE SETTINGS
    PRINT SETTINGS*1
    EXTENDED AMOUNT
    PICTBRIDGE SET (page 29)
    PA G E  S I Z E
    MEDIA TYPE
    PRINT QLTY
    BORDERLESS PRINT
    IMAGE ENHANCEMENT
    OTHERS*1
    AUDIBLE TONES
    COUNTRY SELECT*2
    LANGUAGE SETTING
    QUIET MODE
    RESTORE DEFAULT*1
    zMAINTENANCE
    NOZZLE CHECK (page 60)
    CLEANING (page 62)
    DEEP CLEANING (page 63)
    ALIGN PRINT HEAD (page 64)
    HEAD ALIGN PRINT (page 64)
    ROLLER CLEANING (page 74)
    BOTTOM CLEANING (page 75) 
    						
    							5
    Before Using the Machine
    z FA X  m o de
    Menu button
    FAX SETTINGS
    RECEIVE MODE SET (page 47)
    FAX PRIORITY MODE
    FA X O N LY M O D E
    DRPD
    *3
    NETWORK SWITCH*2
    TEL PRIORITY MODE
    MEMORY REFERENCE (page 54)PRINT MEMORY LIST
    PRINT DOCUMENT
    DELETE DOCUMENT
    PRNT REPORT/LIST (page 57)ACTIVITY REPORT
    SPEED DIAL LIST
    USER’S DATA LIST
    MEMORY LIST
    CODED DIAL REGIST (page 39)
    USER SETTINGS (page 34)DATE/TIME SETTING
    DATE DISPLAY
    *1
    SUMMER TIME SET*2
    UNIT TEL NUMBER
    UNIT NAME
    TX TERMINAL ID
    *1
    OFFHOOK ALARM*1
    VOLUME CONTROL*1
    RX RING LEVEL*1
    TEL LINE TYPE (page 32)
    ACTIVITY REPORT
    *1
    TX SETTINGS*1
    ECM TX
    PA U S E  T I M E
    AUTO REDIAL
    TX START SPEED
    COLOR TX
    TX REPORT
    DIAL TONE DETECT
    RX SETTINGS*1
    AUTO PRINT RX
    ECM RX
    FAX PRIORITY MODE
    DRPD:FAX RNG PAT
    *3
    RING COUNT
    MAN/AUTO SWITCH
    REMOTE RX
    RX IMG REDUCTION
    RX START SPEED
    RX REPORT
    DEVICE SETTINGS
    MAINTENANCE
    Settings button 
    PAGE SIZE (page 52)
    MEDIA TYPE (page 52)
    FAX Quality button 
    SCAN CONTRAST (page 42)
    FAX RESOLUTION (page 43)
    zSCAN mode
    Menu button
    DEVICE SETTINGS
    MAINTENANCE
    zDirect Printing mode
    Menu button
    DEVICE SETTINGS
    MAINTENANCE
    *1For details, refer to the  User’s Guide 
    on-screen manual.
    *2This setting may not be available 
    depending on the country or region of 
    purchase.
    *3US and Canada only. 
    						
    							6Before Using the Machine
    Turning the Machine On and Off
    Turn on the machine before printing.
    „Turning on the Machine
    Before turning on the machine, confirm the following.
    zThe FINE Cartridges are installed properly.
    If you are using the machine connected to  a computer, confirm also the following.
    z The machine is connected to your computer (or a compatible device).
    z The MP Drivers are installed.
    1Press the  ON/OFF button to turn on the 
    machine.
    The  Power  lamp flashes and then remains lit 
    green.
    2If you are using the machine connected to a 
    computer, turn on your computer.
    „ Turning off the Machine
    1To turn off the machine, press the  ON/OFF 
    button.
    When the  Power lamp stops flashing, the machine 
    is turned off.
    Note
    If preparatory operations above are not complete, follow your setup sheet to complete them.
    Important
    If the  Alarm  lamp lights up or flashes orange and an 
    error message is displayed on the LCD, see “An Error 
    Message Is Displayed on the LCD” on page 78.
    Important
    About the Power Plug
    When removing the power plug after turing off the 
    machine, be sure to confirm that the  Power lamp is 
    not lit. If the power plug is removed from the wall outlet 
    with the  Power lamp still lit or flashing green, the 
    machine may become  unable to print.
    See “Keeping the Best Printing Results” on page 72.
    Note
    The power cannot be turned off while the machine is 
    sending or receiving a fax, or when there are unsent 
    faxes stored in the machine’s memory. 
    						
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