Canon printer PIXMA MG6821 User Manual
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Paper Is Jammed inside MachineIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, remove the paper following the instructions below. Note
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4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees. 6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the machine. Check the following and remove any remaining paper.
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Other CasesCheck the following: Check1 Is anything blocking paper output slot? Check2 Is paper curled? Correct curl before loading paper. 974
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1003Cause Machine is out of paper or paper does not feed. What to DoClose the paper output tray, pull the cassette out, and then load the paper. When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette. After loading the paper, push the cassette so that the mark on the cassette aligns with the mark on the machine. Open the paper output tray and tap OK on the touch screen of the machine. Note
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1200Cause Operation panel is open. What to Do Close the operation panel and wait for a while. Do not close it while you are replacing an ink tank. 976
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1250Cause Paper output tray is closed. What to Do Open the paper output tray and resume printing. 977
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1310Cause Size of paper may not be compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure paper of the correct size is loaded. Tap OK on the touch screen to eject the paper and restart printing from the front of the next piece of paper. The reverse side of the ejected sheet is not printed. 978
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1401Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair. 979
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1403Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair. 980