Canon printer PIXMA MG6821 User Manual
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Message AppearsThis section describes some of the errors and messages that may appear. Note
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Writing Error/Output Error/Communication Error (Windows) Check1 If the POWER lamp is off, make sure machine is plugged in and turn it on. If POWER lamp flashes while the machine is initializing. Wait until the POWER lamp stops flashing and remains lit. Check2 Make sure correct printer port is set in printer driver. * In the following instructions, "XXX" signifies your machine's name. 1. Log in using an account with administrator privileges. 2. Make the following settings.
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If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canonwebsite.
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Check If an error message appears outside printer status monitor, check the following:
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Note
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If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application software usage information is sent every month for about ten years. The Inkjet Printer/Scanner/Fax Extended Survey Program icon appears in the Dock when it is time to send the printer usage information. Click the icon, read the information that appears, and then follow the instructions below.
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Error Message Appears on PictBridge (Wireless LAN) CompliantDevice The following errors may occur when you print directly from a PictBridge (Wireless LAN) compliant device. Follow the instructions below to resolve them. Note
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"No ink"/"Ink cassette error"Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error "Ink Error"Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error "Hardware Error"Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error "Printer error"An error...