Home > Canon > Printer > Canon printer PIXMA MG6821 User Manual

Canon printer PIXMA MG6821 User Manual

Here you can view all the pages of manual Canon printer PIXMA MG6821 User Manual. The Canon manuals for Printer are available online for free. You can easily download all the documents as PDF.

Page 961

If You Cannot Solve a ProblemIf there is a problem that you cannot solve following the instructions in this chapter, contact Canon throughthe Support page of the Canon website or contact your nearest Canon service center.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Caution

Page 962

List of Support Code for ErrorSupport code appears on the touch screen and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the touch screen and computer screen and take
the appropriate action in response.
Support Code Appears on Touch Screen and Computer Screen

Page 963


				            

Page 964

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.

Page 965

1300Cause
Paper is jammed in paper output slot.
What to DoIf you can see the jammed paper at the paper output slot, remove the paper by following these steps.1.
Slowly pull out paper.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note

Page 966

1303Cause
Paper is jammed near transport unit.
What to DoIf you cannot see the paper at the paper output slot, remove the paper from the transport unit.
To remove the paper, follow these steps.
Note

Page 967

Note

Page 968

1304Cause
Paper is jammed during automatic duplex printing.
What to Do If the paper is jammed when performing automatic duplex printing, remove the paper by following these
steps.
Note

Page 969

5.
Pull out jammed paper slowly.
Support the machine with your hand so that it does not fall over as you pull out the jammed paper.
Note

Page 970

All jobs in the print queue are canceled. Redo the printing.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
970 
Start reading Canon printer PIXMA MG6821 User Manual

Related Manuals for Canon printer PIXMA MG6821 User Manual

All Canon manuals