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Canon printer PIXMA MG3620 User Manual

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Page 821

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.

Page 822

1300Cause
Paper is jammed in paper output slot.
What to DoIf you can see the jammed paper at the paper output slot, remove the paper by following these steps.1.
Slowly pull out paper.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Important

Page 823


				            

Page 824

1303Cause
Paper is jammed near transport unit.
What to Do If you cannot see the paper at the paper output slot, remove the paper from the transport unit.
To remove the paper, follow these steps.
Note

Page 825

5.
Pull out jammed paper slowly.
Support the machine with your hand so that it does not fall over as you pull out the jammed paper.
Note

Page 826

7.Plug machine back in and turn it back on.8.
Reload paper.
All jobs in the print queue are canceled. Redo the printing.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
826 

Page 827

1304Cause
Paper is jammed during automatic duplex printing.
What to Do If the paper is jammed when performing automatic duplex printing, remove the paper by following these
steps.
Note

Page 828

4.
Push open lever to open transport unit.
Support the machine with your hand so that it does not fall over when you open or close the transport unit.
5.
Pull out jammed paper slowly.
Support the machine with your hand so that it does not fall over as you pull out the jammed paper.
Note

Page 829

Note

Page 830

Paper Is Jammed inside MachineIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from the
transport unit, or if the jammed paper remains inside the machine, remove the paper following the
instructions below.
Note
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