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Canon printer PIXMA MG3620 User Manual

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Page 801

Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu DoesNot Appear (Windows)
If Easy-WebPrint EX does not start or its menu does not appear on Internet Explorer, check the following.
Check1  Is Canon Easy-WebPrint EX  displayed on Toolbars menu in Internet
Explorer's  View menu?
If  Canon Easy-WebPrint EX  is not displayed, Easy-WebPrint EX is not installed on your computer. Install the
latest version of Easy-WebPrint EX from the Canon website.
Note

Page 802

Updating MP Drivers in Network Environment (Windows)
Download the latest MP Drivers.
The latest MP Drivers for your model are available for download on the Canon website.
Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that
you downloaded. In the connection method selection screen, select  Use the printer with wireless LAN
connection . The machine is detected automatically in the network.
Make sure the machine was found, and install the MP...

Page 803

Uninstalling IJ Network Tool
To uninstall IJ Network Tool from your computer, follow these steps.
For Windows:
For Mac OS:For Windows:
Important

Page 804

1.Select Applications  from Go menu of Finder, double-click  Canon Utilities > IJ Network
Tool , and then drag  Canon IJ Network Tool  icon into Trash.2.
Restart computer.
Empty the  Trash and restart your computer.
Note

Page 805

Errors and Messages
An Error Occurs
Message Appears
Error Message Appears on PictBridge (Wireless LAN) Compliant Device
805 

Page 806

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, the  Alarm lamp flashes and a support code (error number) appears on the computer
screen. For some errors, the  ON lamp and the  Alarm lamp flashes alternately. Check the status of the
lamps and the message, and take the appropriate action.
Support Code Corresponding to Number of Flashes of...

Page 807

9 flashesProtective material or tape may still be attached to FINE cartridgeholder.189010 flashesLoaded paper is not compatible with automatic duplex printing.131011 flashesCannot perform printing with current print setting.410312 flashesSpecified data cannot be printed.410013 flashesInk may have run out.168614 flashesInk cartridge cannot be recognized.168415 flashesFINE cartridge cannot be recognized.168216 flashesInk has run out.168821 flashesMachine cannot detect paper size.210322 flashesMachine has...

Page 808


				            

Page 809

Message AppearsThis section describes some of the errors and messages that may appear.
Note

Page 810

2.Make the following settings.
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